Customerserviceinformation - Troy-Bilt Pony 12211 Owner's Manual

CUSTOMERSERVICEINFORMATION
OwnerRegistrationCard
Pleasefill out and mail the enclosed owner
registration card. The purpose of this card is
to register each unit at the factory so that we
can provide you with warranty benefits and
informational bulletins,
Warranty Service
The warranty statementisincluded in the unit'sliterature
package.
Model/Serial Numbers
A Model/Serial Numbers decal is located on top of the trans-
mission. For ready reference, record these numbers in the
spaces below.
Date of Purchase:
Model Number:
Serial Number:
AuthorizedDealer Information
If you purchased your unit from an authorized dealer, record
the dealer's address and phone number below for ready
reference:
Dealer Name:
Address:
Phone:
IMPORTANT:
Left and right sides of the unit are determinedby standing
behind the unit, in the operator's position, and facing in the
direction of forward travel.
NOTICE:
We reserve the right to changespecifications,add
improvementsor discontinuethe manufactureof any of our
equipmentwithoutnotice or obligationto purchasersof our
equipment.
CustomerService and Technical Service
If you havequestions or problems with the
unit, contact your local dealer or the factory.
(When calling or writing, provide the
Model/Serial Numbers of the unit.)
Replacement Parts
Factory specified replacement parts are
availablefrom your authorized dealer or
directly from the factory. When ordering
parts, be sure to provide the following:
• Model/Serial Numbers of the unit.
• Part number of the part needed.
• Part Description.
• Quantity needed.
NOTE:All replacement parts must conform to our rigid quality
specifications. Although some replacement parts we provide
may vary slightly in shape, color or texture from the original
parts, any variations will not affect the fit or performance of
these parts on your unit.
Engine Serviceand Repair
For engine service or repair, contact your
nearest authorized engine dealer (look in the
Yellow Pages under "Engines-Gasoline").
The engine is warranted by the engine man-
ufacturer. Any unauthorized work performed
on the engine during the warranty period
may void this warranty. For complete
details on the engine warranty, refer to the
Engine Owner's Manual.
We urge using only genuine replacement parts, which
meet all the latest requirements. Replacement parts
manufactured by others could present safety hazards,
even thoughthey may fit on the unit.
For customerassistance,contactyour nearest authorizeddealer or:
GARDEN WAY INCORPORATED • 1 Garden Way • Troy, New York 12180
CustomerService:1-800-437-8686 • TechnicalService:1-800-520-5520 • Parts Service:1-800-648-6776
• FAX:(518) 233-4622 • WEBSITE: w ww.troybilt.com
Outside the United States and Canada:
Customer Service:(518) 233-4807 • TechnicalService:(518) 233-4808 • Parts Service:(518) 233-4806 • FAX(518) 233-4622
1905681 (5101) Printed in U,S,A. © 2001 Garden Way incorporated