Toshiba 24V4210U User Manual page 339

ChapterlO
Troubleshooting
Generaltroubleshooting
Before calling a service technician, review this chapter or visit the Toshiba
technical support Web site at
support.toshiba.corn for possible
causes/solutions for the problem you are experiencing.
Before you begin to troubleshoot any problem, first unplug the TV
from the AC wall outlet, wait approximately one minute, and then
plug the TV back into the AC wall outlet. If the problem still exists
attempt to troubleshoot the problem.
Black box on-screen.
TV
The closed caption feature is set to one of the Text modes (TI, T2,
T3, or T4). Set the closed caption feature to Off, see "Using closed
captions" on page 78.
stops responding to controls.
If the TV stops responding to the buttons on the remote control or
TV control panel and you cannot turn off the TV, press and hold the
POWER button on the TV control panel for several seconds to
reset the TV. If the TV does not power off using this method,
unplug the TV from the AC wall outlet and plug it back in.
If you cause a static discharge when touching the TV and the TV
fails to function, simply unplug the TV from the AC outlet and plug
it back in. The TV should return to normal operation.
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