Magnavox 19MD358B User Manual page 36

11. Trouble shooting
Symptoms
No power or indicator light
Error message on the screen
with HDMI connection.
No sound is derec_ed from
the PC.
TV does not respond to the
remote control
The picture is distorted, itis
stretched out, has short, fat,
black bars on the side or top.
The picture is mostly red
and green, or the picture is
missing red when the TV is
connected to an accessory
device via component cables.
Possible cause
TheTV is not
connected to the
powe_
HDCP authentication
fail
Audio cable is not
connected.
Batteries are installed
incorrectly, or low
battery powen
Broadcastvideo format.
]nsecureJincorrect
connection.
What should you do
1. Press POWER at the front of the TV, or press £b on the remote control
2. Ensure the AC power cord is connected tighdy to the TV power connector and to
the powor socket oudet.
3. Remove the AC power cord from the power socket outlet, wait 60 seconds and
reconnect the AC power cord.
4. Connect the TV to a diffel_nt power socket outlet.
1. Ensure that your HDPII cable is certified.
2. Pl_ss SOURCE on the remote control to switch to another source and then
switch back to the HDPII source.
3. Reset the accessory device and the T_
Turn on theTV
Select the HDMI channel
Turn on the accessory device
4.Whi_e the TV and the accessory device _re powered on, unplug either end of the
HDMI cable and then reinsert the cabke
2. Connect an audio cable to the PC AUDIO IN port on the T_
3. Press SOURCE on the remote control, and select the PC source¸
1. Ensure the indicator light on the TV blinks when the remote control buttons _re
pressed.
2. Ensure that you are using the remote control supplied with the T_
3. Ensure that the b_tteries of the remote control are inserted according to the
illustration on the remote control and that the batteries do not need to be replaced.
4 Remove the AC power cord from the power socket outlet, wait 60 seconds _nd
reconnect the AC power cord.
_. Press the FORMAT button on the remote control to select the best picture
format.
2. For some accessory devices, the picture format has to be set in the accessory
device¸
_. Ensure all the connections are made according to the color code¸
2. Push the component cables all the way into theYPbPr sockets on theT_
No sound on the TV Volume level is set 1. Increase the volume.
Ioudspeake_ _o zero.
Sound is muted. 2. Pl_ss MUTE on the remote control.
Headphones are 3. Ensure the headphones are not plugged into the T_
connected.
Audio cable is not 4 For AV connection, ensure that the Audio L/R cable is connected as described in
connected. Connect de_ces on page 26 [f you are using a component cable, ensure that you have
not crossed the red audio cable widl the red video cable¸
Accessory device 5. For HDPll connections, some accessory devices have an HDMI audio output
audio output setdng is setting that must be turned on for HDMI to HDI'41 connections.
incorrect.
Bad pictul_ quality with a Standard definition _. ConnecL the devices via component or HDI'41 c_bles.
coaxial connection¸ channels are not as
clear as high definition
channels¸
No picture or sound¸ Incorrect channel
Incomplete channel
installation.
1. Ensure you have selected the correct channel
1. if the TV receives channels via _n AV connection, set the TV to the correct source
input¸
2. [f the TV is connected directly ro the wall via a coaxia{ connection, perform the
auto-installation again.
EN-35