GE Appliances G153 Owner's Manual page 32

Before you call for service...
Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit GEAppliances.com. You may not need to call for service.
WATER Possible Causes What To Do
Water level seems low Thisis normal • Water may not cover the top level of the clothes.
This is normal for this high-efficiency washer,
Water fills and drains Drain stand pipe is too low • The drain stand pipe must be above 30".
at the same time
Too many suds Too much detergent • Measure your detergent carefully. Use less soap if you have
soft water, a smaller load or a lightly soiled load,
Tgpe of detergent • Switch to HE_detergent,
Softwater • Try less detergent.
Water leaks Using too much detergent • Use less detergent. Use less soap if you have soft water.
in washer a smaller load or a lightly soiled load,
Tgpe of detergent ° Switch to HEall, detergent,
Fill hoses or drain hose is ° Make sure hose connections are tight at faucets and
improperly connected rubber washers are installed, Make sure end of drain hose
is correctly inserted in and secured to drain facility,
Household drain mag ° Check household plumbing. You may need to call
be clogged a plumber,
Drain hose is loose ° Make sure drain hose is fully seated in back of washer and
that the two retaining screws are fully seated,
Drain hose rubs on wall • Make sure drain hose does not make contact with the wall.
May cause excessivewear on the hose,
Constant water pressure ° Tighten hoses at the faucets and turn the water off after
to the fill hosesat the each use,
water source ° Check condition of the fill hoses;they should be replaced
every 5 years,
Water temperature Cooler water temperatures ° New laundry detergents have been formulated to work
seems incorrect provide improved energg with cooler water temperatures without affecting wash
efficiencg performance,
Water supplgis turned off • Turn both hot and cold faucets fully on and make sure
or improperlg connected hoses are connected to correct faucets,
Water valve screensare • Turn off the water source and remove the water connection
stopped up hoses from the upper back of the washer, Use a brush or
toothpick to clean the screens in the machine, Reconnect
the hoses and turn the water back on,
Cool/Cold water when • This is normal. PerfecTempsenses water temperature and
selecting Hot optimizes for best results, Coldwater is added periodically
when hot is selected,
House water heater is ° Make sure house water heater is delivering water at
not set properlg 120°F-140°F (48°C-60°C),
Water pumped out before Lid lifted or cgcle was put in ° Resetcycle.
cgcle is complete pause for over 24 hours
Water won't drain Drain hose is kinked or • Straighten drain hose and make sure washer is not sitting on it.
improperlg connected • Top of drain outlet should be less than 6 ft (1.8m) above floor.
Washer pauses during The PREWASHCgcle • This is normal. The washer alternates between agitate and
wash cgcle was chosen soak during these cycles to get your clothes cleaner with
less wear,
Washer pauses during This is normal • Thewasher may pause during the spin cycle to remove
spin cgcle soapy water more efficiently,