LaCie DVD±RW Drive USB 2.0 User Manual page 27

LaCie DVD±RW Drive User's Manual
USB 2.0
The Issue Questions to Ask
The drive is not Is there a conflict with other device
drivers or extensions?
recognized.
Tech Note: You will find important information
about the compatibility of LaCie DVD±RW
Drives and iTune's and Disc Burner at Apple's
Web site: www.apple.com.
Possible Solutions
Mac OS 9.x Users: If your LaCie drive is not being
recognized by the recording software, you may be
experiencing an extension conflict between the software and
iTunes or Disc Burner. There are two possible solutions to this
problem.
If you do not plan on using iTunes or Disc Burner, follow these
steps:
1) From the Apple Menu, go to Control Panels and open the
Extensions Manager.
2) Scroll down to the Extensions folder and disable (uncheck)
the USB Authoring Support and the FireWire Authoring
Support.
3) Click on the Restart button to restart your computer.
4) Launch the recording software again, and check to see if it
recognizes the drive now.
If you plan on using both the recording software and iTunes
or Disc Burner, you may want to create a separate Extension
Set for the recording software.
1) From the Apple Menu, go to Control Panels and open the
Extensions Manager.
2) Press the Duplicate Set button.
3) Give the new Extension set a name, such as Writing.
4) Scroll down to the Extensions folder, and disable (uncheck)
the USB Authoring Support and the FireWire Authoring
Support.
5) Click on the Restart button to restart your computer.
Now when you want to use this set, simply go back into
Extensions Manager, and from the pull-down menu from
Selected Sets:, choose your new Extension set.
Troubleshooting
page 27