Troubleshooting Chart - Sharp DK-KP95P Operation Manual

Enhancing your system (continued)
■ Listening to the playback sounds of
portable audio player, etc.
1
Use a connection cord to connect the portable audio
player etc. to the AUDIO IN jack. When using video
equipment, connect the audio output to this unit and the
video output to a television.
2
Press the POWER ON/STAND-BY button to turn the power on.
3
Press the AUDIO IN button on the remote control or
FUNCTION button repeatedly on main unit to select
AUDIO IN function.
4
Play the connected equipment. If volume level of the
connected device is too high, sound distortion may
occur. Should this happen, lower the volume of the
connected device. If volume level is too low, increase the
volume of the connected device.
Note:
To prevent noise interference, place the unit away from the television.
■ Headphones
● Do not turn the volume on to full at switch on and listen to
music at moderate levels. Excessive sound pressure from
earphones and headphones can cause hearing loss.
● Be sure your headphone has a 1/8" (3.5 mm) diameter plug
and impedance between 16 and 50 ohms. The recommended
impedance is 32 ohms.
● Before plugging in or unplugging the headphone, reduce the
volume.
● Plugging in the headphone disconnects the speakers
automatically. Adjust the volume using the VOLUME control.

Troubleshooting chart

Many potential problems can be resolved by the owner without
calling a service technician.
If something is wrong with this product, check the following before
calling your authorised SHARP dealer or service centre.
■ General
Symptom
● The clock is not set to
the correct time.
● When a button is
pressed, the unit does
not respond.
● No sound is heard.
■ CD player
Symptom
● Playback does not
start.
● Playback stops in
the middle or is not
performed properly.
● Playback sounds are
skipped, or stopped
in the middle of a
track.
Possible cause
● Did a power failure occur?
Reset the clock. (Refer page
11)
● Set the unit to the power stand-
by mode and then turn it back
on.
● If the unit still malfunctions,
reset it. (Refer page 14)
● Is the volume level set to "Min"?
● Are the headphones
connected?
Possible cause
● Is the disc loaded face
down?
● Does the disc satisfy the
standards?
● Is the disc distorted or
scratched?
● Is the unit located near
excessive vibrations?
● Is the disc very dirty?
● Has condensation formed
inside the unit?
Troubleshooting chart (continued)
■ Remote control
Symptom
● The remote control
does not operate.
■ Tuner
Symptom
● The radio makes
unusual noises
continuously.
■ USB
Symptom
● Device cannot be
detected.
● Playback does not
start.
● Wrong time display.
● Wrong file name
display.
■ iPod, iPhone or iPad
Symptom
● No sound is
produced.
● iPod, iPhone or iPad
will not charge.
● "This accessory is
not made to work
with iPhone" or
"This accessory is
not supported by
iPhone" appears on
iPhone screen.
E-13
Possible cause
● Is the AC power cord of the
unit plugged in?
● Is the battery polarity
correct?
● Is the battery dead?
● Is the distance or angle
incorrect?
● Does the remote control
sensor receive strong light?
Possible cause
● Is the unit placed near the
TV or computer?
● Is the FM antenna placed
properly? Move the antenna
away from the AC power
cord if it is located nearby.
Possible cause
● Is there any MP3/WMA file
available?
● Is the device properly
connected?
● Is it an MTP device?
● Does the device contain
AAC file only?
● Is it a copyright protected
WMA file?
● Is it a false MP3 file?
● Is Variable Bitrate file being
played back?
● Is the File Name written in
Chinese or Japanese
characters?
Possible cause
● The iPod, iPhone or iPad is
not playing.
● The iPod, iPhone or iPad is
not properly connected to the
unit.
● Is the AC power cord of the
unit plugged in?
● The iPod, iPhone or iPad is
not making full contact with
the connector.
● Using iPod (3 rd
generation).
● The iPod or iPhone is not
supported. Refer to page 5 for
compatible models.
● The iPhone battery is low.
Please charge the iPhone.
● iPhone is not properly
docked.