Seagate Technology Support Services - Seagate Barracuda ATA Series Product Manual

Barracuda ATA V Product Manual, Rev. E 37
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Seagate Technology support services

Online Services
Internet
www.seagate.com for information about Seagate products and services.
Worldwide support is available 24 hours daily by e-mail for your disc or tape
questions.
Presales Support:
Disc: www.seagate.com/support/email/email_presales.html or
DiscPresales@Seagate.com
Tape: www.seagate.com/support/email/email_tape_presales.html or
Tape_Sales_Support@Seagate.com
Technical Support:
Disc: www.seagate.com/support/email/email_disc_support.html or
DiscSupport@Seagate.com
Tape: www.seagate.com/support/email/email_tape_support.html or
TapeSupport@Seagate.com
Reseller Marketplace
Reseller Marketplace is the storage industry's first collaborative, e-commerce
marketplace offering resellers the fastest, most efficient online purchasing
process for Seagate storage solutions. The Reseller Marketplace at market-
place.seagate.com, an exclusive service for US resellers participating in the
Seagate Partner Program (SPP), is designed to streamline the purchasing
process of Seagate solutions and provide unprecedented value to Seagate
resellers through real-time pricing and availability, fast and easy comparison
shopping, and seamless integration with key distributors for a one-stop shop-
ping experience.
For support, questions and comments: reseller.seagate.com/benefits/T1.html
or 1-877-271-3285 (toll-free) 9 . . to 7 . . (eastern time) Monday through
A M P M
Friday.
Tape Purchases
US customers can purchase Seagate data cartridges, tape supplies, acces-
sories, and select Seagate tape drive products 24 hours daily at
buytape.seagate.com.
Automated Services
®
SeaFONE (1-800-SEAGATE) is the Seagate toll-free number (1-800-732-
4283) to access our automated self-help services. Using a touch-tone phone,
you can find answers to service phone numbers, commonly asked questions,
troubleshooting tips and specifications for disc drives and tape drives 24