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Client Assistance
Reporting Errors
Occasionally, you may encounter
database errors.
• If the error pertains to freeways and
main "verified" roads shown in black
on the map, then report it online at
http://mapreporter.navteq.com/dur-
web-external/.
• If the error involves a purple
"unverified" road, then do not report
it. These areas have not been verified
and are provided for reference only
(see Map Overview on page 6).
• For errors in points of interest (POI),
like a business that has changed its
name, do not report them. Keep in
mind that depending on when the data
was collected, the database can be out
of date. The business may have not
reported the change(s), or not be in
the database at all. Update Navigation
DVDs are available for purchase,
usually in the fall of each year. See
Obtaining a Navigation Update DVD
on page 133 regarding updates to the
navigation system.
132 Navigation System
• If the error does not involve the
database, such as vehicle position
icon error, screen error messages, or
other GPS related errors, see
Frequently Asked Questions on
page 151, System Limitations on
page 129, or Troubleshooting on
page 159.
Acura Automobile Client
Service
Telephone: (800) 382-2238
Fax: (310) 783-3535
Mail:
Acura Navi
America Honda Motor Co., Inc.
Acura Client Service
MS 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
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