Customer Assistance; Reporting Errors; Honda Automobile Customer Service - Honda Accord Crosstour Navigation Manual

2011
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Reporting Errors

Occasionally, you may encounter
database errors.
• If the error pertains to freeways and
main "verified" roads shown in black
on the map, then report it online at
http://update.navteq.com/.
• If the error involves a light brown
"unverified" road, then do not report
it. These areas have not been verified
and are provided for reference only
(see Map Overview on page 6).
• For errors in points of interest (POI),
like a business that has changed its
name, do not report them. Keep in
mind that depending on when the data
was collected and when your DVD
was purchased, the database can be
out of date. The business may have
not reported the change(s), or not be
in the database at all. Update
Navigation DVDs are available for
purchase, usually in the fall of each
year.
• If the error does not involve the
database, such as vehicle position
icon errors, screen error messages, or
other GPS-related errors, see
Frequently Asked Questions on
page 128, System Limitations on
page 105, or Troubleshooting on
page 135.
2011 Accord Crosstour

Customer Assistance

Honda Automobile
Customer Service
Telephone: (800) 999-1009
Fax: (310) 783-3273
Mail:
Honda Navi
America Honda Motor Co., Inc.
Honda Customer Service
MS 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Navigation System 109

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