Whirlpool Duet WFW9200SQ04 Use & Care Manual page 20

Washer stops
Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is there power at the plug?
Check electrical source or call an electrician.
Has a household fuse blown, or has a circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Are you using an extension cord?
Do not use an extension cord.
Washer won't drain or spin
Is the drain hose kinked? Is the drain hose clogged, or the
end of the drain hose more than 96" (2.4 m) above the
floor?
Is your voltage low?
Check electrical source or call electrician. Do not use an
extension cord.
• Is the"SUD" routine active?
Cycle will complete once extra suds are removed.
• Is the load balanced?
A single or bulky item may cause imbalance. Add more items
or redistribute the load.
Washer makes noise or vibrates
Is the washer level?
The washer must be level. The four feet should be properly
installed, and the nuts should be tightened against the washer
cabinet.
Is the washer gurgling or humming?
As water is drained from the washer, you may hear air being
pulled through the pump. This happens during the end of
draining. It is normal.
Are you washing items with metal snaps, buckles, or
zippers?
You may hear metal items touching the washer drum. This is
normal.
Is washer installed on a sturdy and solid floor?
Refer to the "Installation Instructions" for flooring
requirements. Noise and vibration may be reduced by
securing a piece of 3A" (19.1 mm) plywood underneath your
washer. The plywood may extend underneath both washer
and dryer to keep them at equal heights.
Washer leaks
• Check household plumbing for leaks.
• Are the inlet hose connections tight?
For inlet hose connections, see "Connect the Inlet Hoses."
Dispensers clogged or leaking
Are the laundry products in the correct dispenser
compartment?
Add the correct amounts of detergent, fabric softener, or liquid
chlorine bleach to the correct compartments. Add powdered
or liquid color-safe bleach to the Main Wash compartment. Be
sure to match powdered color-safe bleach with powdered
detergent or match liquid color-safe bleach with liquid
detergent.
Is the detergent type selector in the correct position?
Selector should be in the lowered position when using liquid
detergent and in the upper position when using powdered
detergent. See "Cleaning Your Washer."
Washer odor
See "Cleaning Your Washer."
Are you using AFFRESH
TM
washer cleaner on a regular
basis?
AFFRESH
TM
washer cleaner removes and avoids odor-
causing residue in all High Efficiency washers. For washers
where odor is present, use 3 tablets instead of 1 tablet. After
the CLEAN WASHER cycle is complete, wipe away residue if
necessary.
Are you using HE detergent?
Use of non-HE detergent can cause a film residue which can
result in odor.
Did you leave the door open after use?
This washer has a tight seal to avoid water leaks. To avoid
odors, leave the door open to allow the washer to dry
between uses.
Load too wet
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed.
Did you wash a single item or bulky items or have you
overloaded the washer?
A single item, bulky items, or overloading may cause
imbalance. Add items or try to evenly distribute your wet
laundry in the drum, and start a DRAIN/SPIN cycle. If the
laundry is still wet, take half of the load out of the washer, and
try again.
20