Cooktop Controls; Cooktop Care; Troubleshooting - Whirlpool GJC3034LT02 Use & Care Manual

COOKTOP CARE
IMPORTANT: Before cleaning, make sure all controls are off and
the cooktop is cool. Always follow label instructions on cleaning
products. Soap, water and a soft cloth or sponge are suggested
first unless otherwise noted.
CERAMIC GLASS (on some models)
Do not use steel wool, abrasive powder cleansers, chlorine
bleach, rust remover or ammonia because damage may occur.
Always wipe with a clean, wet cloth or sponge and dry thoroughly
to prevent streaking and staining.
Cooktop Polishing Creme is recommended for regular use to help
prevent scratches, pitting and abrasions, and to condition the
cooktop. It may be ordered as an accessory. See "Assistance or
Service" to order.
A Cooktop Scraper is also recommended for stubborn soils, and
can be ordered as an accessory. See "Assistance or Service" to
order. The Cooktop Scraper uses razor blades. Store razor
blades out of the reach of children.
Light to moderate soil
• Paper towels or clean damp sponge: Clean while the cooktop
is still warm. You may want to wear oven mitts while doing so.
Sugary spills (jellies, candy, syrup)
• Cooktop Scraper: Clean while the cooktop is still warm. You
may want to wear oven mitts while doing so.
Cooktop Polishing Creme and clean damp paper towel:
Clean as soon as cooktop has cooled. Rub creme into
surface with a damp paper towel or soft cloth. Continue
rubbing until white film disappears.
Heavy soil, dark streaks, specks and discoloration
• Cooktop Polishing Creme or non-abrasive cleanser: Rub
product into soil with a damp paper towel or soft cloth.
Continue rubbing until white film disappears.
Burned-on soil
• Cooktop Polishing Creme and Cooktop Scraper: Rub creme
into soil with damp paper towel. Hold scraper as flat as
possible on surface and scrape. Repeat for stubborn spots.
Polish entire cooktop with creme and paper towel.
Metal marks from aluminum and copper
• Cooktop Polishing Creme: Clean as soon as cooktop has
cooled. Rub creme into surface with a damp paper towel or
soft cloth. Continue rubbing until white film disappears. The
marks will not totally disappear but after many cleanings
become less noticeable.
Tiny scratches and abrasions
• Cooktop Polishing Creme: Rub creme into surface with a
damp paper towel or soft cloth. Continue rubbing until white
film disappears. Scratches and abrasions do not affect
cooking performance and after many cleanings become less
noticeable.
COOKTOP CONTROLS
Do not use steel wool, abrasive cleansers or oven cleaner.
Do not soak knobs.
When replacing knobs, make sure knobs are in the OFF position.
On some models, do not remove seals under knobs.
• Soap and water or dishwasher: Pull knobs straight away from
control panel to remove.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Nothing will operate
• Has a household fuse been blown or has the circuit
breaker been tripped? Replace the fuse or reset the circuit.
• Is the appliance wired properly? See Installation
Instructions.
Cooktop will not operate
• Is the control knob set correctly? Push in knob before
turning to a setting.
Excessive heat around cookware on cooktop
• Is the cookware the proper size? Use cookware about the
same size as the surface cooking area, element or surface
burner. Cookware should not extend more than 1 in. (2.5 cm)
outside the cooking area.
Cooktop cooking results not what expected
• Is the proper cookware being used? See "Cookware"
section.
• Is the control knob set to the proper heat level? See
"Cooktop Controls" section.
• Is the appliance level? Level the appliance. See the
Installation Instructions.