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Teradici PCoIP Zero TER1206003 Administrator's Manual

Pcoip zero client and host
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PCoIP Zero Client and Host

Administrator Guide

TER1206003
Issue 1

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Summary of Contents for Teradici PCoIP Zero TER1206003

  • Page 1: Administrator Guide

    PCoIP Zero Client and Host Administrator Guide TER1206003 Issue 1...
  • Page 2 PCoIP Zero Client and Host Administrator Guide Teradici Corporation #101-4621 Canada Way, Burnaby, BC V5G 4X8 Canada p +1 604 451 5800 f +1 604 451 5818 www.teradici.com The information contained in this document represents the current view of Teradici Corporation as of the date of publication.

  • Page 3: Table Of Contents

    PCoIP Zero Client and Host Administrator Guide Contents Table of Figures Table of Tables 1 Welcome 1.1 Introduction 2 What's New 2.1 What's New in Firmware 4.0.2 3 PCoIP Management Tools 3.1 About the MC 3.2 Logging into the MC 3.3 MC Home Page 3.4 MC Profile Management Page 3.5 MC Manage Profiles Page...
  • Page 4 PCoIP Zero Client and Host Administrator Guide 4.2 Connecting a TERA1100 Zero Client to a TERA1202 Host Card 4.3 Prerequisites 4.3.1 Session Connection Type 4.3.2 Connecting Hosts and Clients Statically 4.3.3 Connecting Hosts and Clients Using SLP Host Discovery 4.3.4 Connecting Hosts and Clients Using a 3rd Party Connection Broker 4.3.5 Connecting Hosts and Clients Using the VMware View Connection Server Broker 4.3.6 Other Configuration Links 4.4 Connecting a TERA2321 Zero Client to a TERA1202 Host Card...
  • Page 5 PCoIP Zero Client and Host Administrator Guide 4.13.3 Connecting Hosts and Clients Using SLP Host Discovery 4.13.4 Connecting Hosts and Clients Using a 3rd Party Connection Broker 4.13.5 Connecting Hosts and Clients Using the VMware View Connection Server Broker 4.13.6 Other Configuration Links 4.14 Connecting a TERA1100 Zero Client to a TERA2240 Host Card 4.15 Prerequisites 4.15.1 Session Connection Type...
  • Page 6 PCoIP Zero Client and Host Administrator Guide 4.25.5 Other Configuration Links 4.26 Connecting a TERA2140 Zero Client to a VMware View Virtual Desktop 4.27 Prerequisites 4.28 Session Connection Type 4.28.1 View Connection Server 4.28.2 View Connection Server + Auto-Logon 4.28.3 View Connection Server + Kiosk 4.28.4 View Connection Server + Imprivata OneSign 4.28.5 Other Configuration Links 4.29 Connecting a VMware View Client to a VMware View Virtual Desktop...
  • Page 7 PCoIP Zero Client and Host Administrator Guide 5.6.15 AWI Client: View Connection Server + Imprivata OneSign Session Settings 5.6.16 AWI Host: Connection Management Interface Session Settings 5.6.17 AWI Client: Connection Management Interface Session Settings 5.6.18 OSD: Direct to Host Session Settings 5.6.19 OSD: Direct to Host + SLP Host Discovery Session Settings 5.6.20 OSD: View Connection Server Session Settings 5.6.21 OSD: View Connection Server + Auto-Logon Session Settings...
  • Page 8 PCoIP Zero Client and Host Administrator Guide 5.16.1 MC: Power Permissions 5.16.2 AWI Tera1 Client: Power Permissions 5.17 Configuring the Host Driver Function 5.17.1 MC: Host Driver Function 5.17.2 AWI Host: Host Driver Function 5.18 Configuring the Event Log 5.18.1 MC: Event Log Settings 5.18.2 AWI: Event Log Settings 5.18.3 OSD: Event Log Settings 5.19 Configuring Peripherals...
  • Page 9 PCoIP Zero Client and Host Administrator Guide 5.28.1 AWI: Help for Event Log Settings 5.28.2 OSD: Help for Event Log Settings 5.28.3 AWI Host: Session Control Settings 5.28.4 AWI Client: Session Control Settings 5.28.5 AWI Host: Session Statistics Settings 5.28.6 AWI Client: Session Statistics Settings 5.28.7 OSD:Session Statistics Settings 5.28.8 AWI Host: Host CPU Settings 5.28.9 AWI Client: Audio Settings...

  • Page 10: Table Of Figures

    PCoIP Zero Client and Host Administrator Guide Table of Figures Figure 3-1: MC Login Page Figure 3-2: MC Home Page Figure 3-3: MC Profile Management Page Figure 3-4: MC Manage Profiles Page Figure 3-5: Edit Properties Link Figure 3-6: Set Properties Page for Network Configuration Figure 3-7: MC Manage Profiles Page –...
  • Page 11 PCoIP Zero Client and Host Administrator Guide Figure 4-1: Processor Information on AWI Home Page Figure 4-2: Processor Family Information on AWI Version Page Figure 4-3: Processor Family Information on OSD Version Page Figure 4-4: Connecting a TERA1100 Zero Client to a TERA1202 Host Card Figure 4-5: Connecting a TERA2321 Zero Client to a TERA1202 Host Card Figure 4-6: Connecting a TERA2140 Zero Client to a TERA1202 Host Card Figure 4-7: Connecting a TERA1100 Zero Client to a TERA2220 Host Card...
  • Page 12 PCoIP Zero Client and Host Administrator Guide Figure 5-21: AWI Session Connection Type – Direct to Host + SLP Host Discovery Figure 5-22: AWI Session Connection Type – View Connection Server Figure 5-23: Enable Self Help Link Options Figure 5-24: AWI Session Connection Type – View Connection Server + Auto-Logon Figure 5-25: Enable Self Help Link Options Figure 5-26: AWI Session Connection Type –...
  • Page 13 PCoIP Zero Client and Host Administrator Guide Figure 5-56: AWI Client Image Page Figure 5-57: OSD Image Page Figure 5-58: MC Monitor Emulation Page Figure 5-59: AWI Tera1 Host Monitor Emulation Page Figure 5-60: AWI Tera2 Host Monitor Emulation Page Figure 5-61: MC Time Configuration Figure 5-62: AWI Time Page Figure 5-63: MC Security Configuration...
  • Page 14 PCoIP Zero Client and Host Administrator Guide Figure 5-91: USB Bridged – Add New Figure 5-92: AWI Client USB Page Figure 5-93: Device Class Parameters Figure 5-94: Device ID Parameters Figure 5-95: USB Bridged Parameters Figure 5-96: AWI Host USB Page Figure 5-97: Device Class Parameters Figure 5-98: Device ID Parameters Figure 5-99: MC Certificate Store Configuration Figure 5-100: MC Add Certificate to Store...

  • Page 15: Ter1206003 Issue 1

    PCoIP Zero Client and Host Administrator Guide Figure 5-126: OSD Mouse Page Figure 5-127: OSD Keyboard Page Figure 5-128: OSD Touch Screen Page Figure 6-1: DVI and DisplayPort Connectors for 2560x1600 Resolution TER1206003 Issue 1...

  • Page 16: Table Of Tables

    PCoIP Zero Client and Host Administrator Guide Table of Tables Table 3-1: AWI Home Page Statistics Table 4-1: Supported Resolutions for PCoIP Host Cards and Zero Clients Table 5-1: Audio Parameters Table 5-2: Network Parameters Table 5-3: Session Parameters Table 5-4: Audio Parameters Table 5-5: Network Parameters Table 5-6: Session Parameters Table 5-7: MC Network Configuration Parameters...
  • Page 17 PCoIP Zero Client and Host Administrator Guide Table 5-31: AWI Session Page Parameters Table 5-32: AWI Session Page Parameters Table 5-33: AWI Session Page Parameters Table 5-34: AWI Session Page Parameters Table 5-35: OSD Session Page Parameters Table 5-36: OSD Session Page Parameters Table 5-37: OSD Session Page Parameters Table 5-38: OSD Session Page Parameters Table 5-39: OSD Session Page Parameters...
  • Page 18 PCoIP Zero Client and Host Administrator Guide Table 5-66: MC Host Driver Configuration Parameters Table 5-67: AWI Host Driver Function Parameters Table 5-68: MC Event Log Control Parameters Table 5-69: AWI Event Log Page Parameters Table 5-70: OSD Event Log Page Parameters Table 5-71: MC Peripheral Configuration Parameters Table 5-72: MC IPv6 Configuration Parameters Table 5-73: AWI IPv6 Page Parameters...
  • Page 19 PCoIP Zero Client and Host Administrator Guide Table 5-101: AWI Host Session Statistics Page Parameters Table 5-102: AWI Client Session Statistics Page Parameters Table 5-103: OSD Session Statistics Page Parameters Table 5-104: AWI Host CPU Page Parameters Table 5-105: AWI Client Display Page Parameters Table 5-106: AWI PCoIP Processor Page Parameters Table 5-107: Ping Page Parameters Table 5-108: AWI Version Page Parameters...

  • Page 20: Welcome

    PCoIP Zero Client and Host Administrator Guide Welcome Introduction Welcome to Teradici's PCoIP Zero Client and Host Administrator WebHelp. This help system explains how to configure PCoIP device firmware so you can access and manage the hosts zero clients in your PCoIP deployment. It comprises the following main sections: What's New: This section explains the new features for each firmware release, and contains links to topics that provide more information about these features.

  • Page 21: What's New

    PCoIP Zero Client and Host Administrator Guide What's New What's New in Firmware 4.0.2 The Teradici firmware 4.0.2 release provides the following features and enhancements: Tera2 processor family support: Firmware 4.0.2 supports the new Tera2 processor family to deliver enhanced display capabilities, imaging performance, memory, power management, and other important functions.
  • Page 22 PCoIP Zero Client and Host Administrator Guide Enhanced OSD messaging: Messaging on the OSD has been enhanced with new overlay windows and also new in-line messages that appear on the OSD's Connect page. For example, if a user does not enter the correct user name or password, or if the Caps Lock key is on, a message displays above the Connect button on this page to alert the user.

  • Page 23: Pcoip Management Tools

    PCoIP Zero Client and Host Administrator Guide PCoIP Management Tools About the MC The PCoIP Management Console (MC) lets you centrally manage the devices in your PCoIP deployment. It is packaged as a VMware® virtual machine (VM), running on VMware Player.

  • Page 24: Mc Home Page

    PCoIP Zero Client and Host Administrator Guide Figure 3-1: MC Login Page 3. When you first log into the MC, a prompt appears asking you to accept the license agreement. After reading it, click Agree at this page. For subsequent logins, this prompt does not appear.

  • Page 25: Mc Profile Management Page

    PCoIP Zero Client and Host Administrator Guide Figure 3-2: MC Home Page Device firmware is configured on the MC by defining profiles and then applying them to groups of devices. Clicking the Profiles tab displays the Profile Management page, which lists allows you to manage the profiles in your system.

  • Page 26: Mc Manage Profiles Page

    PCoIP Zero Client and Host Administrator Guide Figure 3-3: MC Profile Management Page Once a profile has been created, you can click its Set Properties link to display the page and begin defining a device configuration for the profile. Manage Profiles MC Manage Profiles Page The figure below shows the Manage Profiles page for a profile.

  • Page 27: Figure 3-4: Mc Manage Profiles Page

    PCoIP Zero Client and Host Administrator Guide Figure 3-4: MC Manage Profiles Page To configure a category, expand it and click the Edit Properties link, shown in the example below. TER1206003 Issue 1...

  • Page 28: Figure 3-5: Edit Properties Link

    PCoIP Zero Client and Host Administrator Guide Figure 3-5: Edit Properties Link This displays the Set Properties page for that category, from which you can configure the category's individual parameters. The following example shows the parameters for the Network Configuration category. Figure 3-6: Set Properties Page for Network Configuration Note: The parameter table for each category has a Description column to explain each parameter.

  • Page 29: Figure 3-7: Mc Manage Profiles Page - Configured

    PCoIP Zero Client and Host Administrator Guide Figure 3-7: MC Manage Profiles Page – Configured TER1206003 Issue 1...

  • Page 30: About The Awi

    PCoIP Zero Client and Host Administrator Guide The GUI Reference in this help system contains full details about each category. For information about how to configure or manage a device using these MC pages, please see the appropriate section in the GUI Reference. For details on how to apply a profile, please refer to the "PCoIP Management Console User Manual"...

  • Page 31: Awi Initial Setup Page

    PCoIP Zero Client and Host Administrator Guide Figure 3-8: AWI Log In Page 3. To change idle timeout (the time after which the device is automatically logged off), select an option from the Idle Timeout drop-down menu. 4. Click Log In. Note: Some networks using DHCP may be able to access the AWI using the PCoIP device name.

  • Page 32: Awi Home Page

    PCoIP Zero Client and Host Administrator Guide AWI Home Page The AWI Home page displays a statistics summary for the host or client. You can display the Home page at any time by clicking the Home link at the top left section of the menu bar. Figure 3-9: AWI Host: Home Page TER1206003 Issue 1...

  • Page 33: Figure 3-10: Awi Client: Home Page

    PCoIP Zero Client and Host Administrator Guide Figure 3-10: AWI Client: Home Page Note: The above figures show session statistics for devices that can support four connected displays. If your deployment only supports two displays, information for these two displays will appear in the bottom area of the page.
  • Page 34 PCoIP Zero Client and Host Administrator Guide Statistics Description This field is the name the host or client registers with the DNS server if DHCP is enabled or the system is configured to support registering the hostname with the DNS server. (See the PCoIP Device Name parameter on the Label page.) Connection State...

  • Page 35: Awi Menus

    PCoIP Zero Client and Host Administrator Guide Statistics Description Image Quality The minimum and maximum quality setting is taken from the Image page for the device. The active setting is what’s currently being used in the session and only appears on the host. Image Quality This setting is taken from the Image Quality Preference field on the Preference...

  • Page 36: About The Osd

    PCoIP Zero Client and Host Administrator Guide Info: The pages listed this menu let you view firmware information and the devices currently attached to the device. Upload: The pages under this menu let you upload a new firmware version, an OSD logo, and your certificates to the device.

  • Page 37: Connecting To A Session

    PCoIP Zero Client and Host Administrator Guide PCoIP session is not in progress. The only exception to this is when the client is configured for a managed startup or auto-reconnect. Figure 3-12: OSD Main Window An Options menu in the upper left-hand corner lets users access various sub-menus for configuring the client and viewing information about it.

  • Page 38: Figure 3-13: Osd Direct To Host Connect Window

    PCoIP Zero Client and Host Administrator Guide Figure 3-13: OSD Direct to Host Connect Window While the network connection is initializing, various status messages are displayed above the button to indicate the progress, such as the message shown below. Figure 3-14: OSD Connection Status If problems are experienced during startup—e.g., if the connection cannot be made or a DHCP lease fails—other messages display in this area to indicate the nature of the problem.

  • Page 39: Figure 3-15: Osd View Connection Server Connect Window

    PCoIP Zero Client and Host Administrator Guide Figure 3-15: OSD View Connection Server Connect Window Note: you can change the logo that appears above the Connect button by uploading a replacement image using the menu from a client's AWI. Upload > OSD Logo While the connection is initializing, status messages may also display above the Connect button to inform users of the connection progress or to alert them to a problem.

  • Page 40: Figure 3-17: Osd View Connection Server Certificate Warning

    PCoIP Zero Client and Host Administrator Guide Figure 3-17: OSD View Connection Server Certificate Warning If the user clicks Continue at this warning, the session will not be secure. This is indicated by the warning icon on the lock in the upper left of the window and also by the red "https" with strikethrough formatting, which tells users that the secure HTTPS protocol will not be used for the connection.

  • Page 41: Disconnecting From A Session

    PCoIP Zero Client and Host Administrator Guide Figure 3-19: OSD VMware View Page Using the AWI, you can then enable VCS Certificate Check Mode Lockout from the Session – View Connection Server page to prevent users from changing this setting. See also: For information about how to upload certificates to a profile using the MC, see Certificate Store...

  • Page 42: Figure 3-20: Zero Client Control Panel

    PCoIP Zero Client and Host Administrator Guide For Tera2 clients, users can also disconnect from a virtual desktop session and return to the OSD by pressing the device's connect/disconnect button. However, if a user is in a session with a host card in a remote workstation, pressing this button will pop up the Zero Client Control Panel overlay, shown in the figure below, which provides options to disconnect from the session, to power off the remote workstation, or to cancel the operation.

  • Page 43: Overlay Windows

    PCoIP Zero Client and Host Administrator Guide 3.14 Overlay Windows Overlay windows occasionally appear on top of the user's PCoIP session to display pertinent information when the status changes—e.g., when the network connection is lost or an unauthorized USB device is plugged in. These overlays show network, USB device, and monitor statuses as icons and text, as shown in the examples below.

  • Page 44: No Support Resolutions Found

    PCoIP Zero Client and Host Administrator Guide The lost network connection message appears until the network is restored or the timeout expires (and the PCoIP session ends). Note: It is not recommended to use this notification message when using PCoIP devices with virtual desktops.

  • Page 45: Usb Device Not Supported Behind A High-Speed Hub Overlay

    PCoIP Zero Client and Host Administrator Guide Figure 3-27: USB Over Current Notice Overlay 3.14.8 USB Device Not Supported Behind a High-speed Hub Overlay Some USB devices cannot be connected through a high speed (USB 2.0) hub, and should instead be connected directly to the zero client or through a full speed (USB 1.1) hub. If such a device is connected to the zero client through a high speed hub, the following overlay appears with the message "USB device not supported behind high speed hub."...

  • Page 46: Osd Menus

    PCoIP Zero Client and Host Administrator Guide When a video source to the host does not correspond to the video port used on the client, the following overlay appears with the message "Source signal on other port." This helps you debug a situation where the video source is connected to the wrong port. To correct this, swap the video ports at the host or the client.

  • Page 47: Pcoip Deployment Scenarios

    PCoIP Zero Client and Host Administrator Guide PCoIP Deployment Scenarios PCoIP Host Cards and Zero Clients The following table lists the PCoIP host cards and zero clients you can deploy in your PCoIP network. It also lists the set of display resolutions each device supports. Note: The processor name refers to the chipset used in the PCoIP device.

  • Page 48: Displaying Processor Information

    PCoIP Zero Client and Host Administrator Guide 4.1.1 Displaying Processor Information The Processor field on the AWI Home page for a host or client displays the name of the device's processor, or chipset. Figure 4-1: Processor Information on AWI Home Page The processor family name displays on the AWI Version page for a host or client.

  • Page 49: Figure 4-2: Processor Family Information On Awi Version Page

    PCoIP Zero Client and Host Administrator Guide Figure 4-2: Processor Family Information on AWI Version Page You can also display the processor family name for a zero client on the OSD Version page for the device. TER1206003 Issue 1...

  • Page 50: Connecting A Tera1100 Zero Client To A Tera1202 Host Card

    PCoIP Zero Client and Host Administrator Guide Figure 4-3: Processor Family Information on OSD Version Page Connecting a TERA1100 Zero Client to a TERA1202 Host Card This topic explains how to configure a connection between a first-generation TERA1100 zero client and a first-generation TERA1202 host card. Note: To determine what host card and zero client you have, see Displaying Processor Information.

  • Page 51: Prerequisites

    PCoIP Zero Client and Host Administrator Guide Figure 4-4: Connecting a TERA1100 Zero Client to a TERA1202 Host Card The left side of the diagram shows some of the form factors for a remote workstation in which a host card can be installed, such as a tower workstation, a rack workstation, or a blade workstation.

  • Page 52: Session Connection Type

    PCoIP Zero Client and Host Administrator Guide see the "PC-over-IP Protocol Virtual Desktop Network Design Checklist" (TER1105004). 4.3.1 Session Connection Type Depending on the size of your PCoIP deployment, you may wish to use the Management Console or a connection broker to manage connections between host cards and zero clients, or you may use the AWI to configure individual hosts and clients to use a direct session connection type.

  • Page 53: Connecting Hosts And Clients Using A 3Rd Party Connection Broker

    PCoIP Zero Client and Host Administrator Guide You also need to configure a Direct from Client session connection type on the host. You have the option of allowing the host to accept a connection request from any client or from a specific one only.

  • Page 54: Connecting Hosts And Clients Using The Vmware View Connection Server Broker

    PCoIP Zero Client and Host Administrator Guide 4.3.5 Connecting Hosts and Clients Using the VMware View Connection Server Broker You can also use the VMware View Connection Server broker to broker a connection between clients and host cards. Note: This is not the same thing as configuring a zero client to connect to a VMware View virtual desktop.
  • Page 55 PCoIP Zero Client and Host Administrator Guide Settings MC: OSD Settings AWI: OSD Settings OSD: OSD Settings MC: Image Settings AWI Host: Image Settings OSD: Image Settings AWI Client: Image Settings MC: Monitor Emulation AWI Tera1 Host: Monitor Emulation MC: Time Settings AWI: Time Settings MC: Security Settings AWI: Security Settings MC: Audio Permissions...

  • Page 56: Connecting A Tera2321 Zero Client To A Tera1202 Host Card

    PCoIP Zero Client and Host Administrator Guide Connecting a TERA2321 Zero Client to a TERA1202 Host Card This topic explains how to configure a connection between a second-generation TERA2321 zero client and a first-generation TERA1202 host card. Note: To determine what host card and zero client you have, see Displaying Processor Information.

  • Page 57: Prerequisites

    PCoIP Zero Client and Host Administrator Guide Prerequisites The following conditions must be met before connecting a host card and zero client: The host card and zero client must have the same firmware versions. For information how to upload firmware using the MC, see the "PCoIP Management Console User Manual"...

  • Page 58: Connecting Hosts And Clients Using Slp Host Discovery

    PCoIP Zero Client and Host Administrator Guide AWI Host: Direct from Client: Explains how to use the AWI to configure a host card to accept a connection request from any client or from a specific client only. 4.5.3 Connecting Hosts and Clients Using SLP Host Discovery If hosts reside on the same network subnet as clients, you can use the Direct to Host + SLP session connection type to configure clients to use Service Location Protocol (SLP) to discover the hosts on the subnet.

  • Page 59: Connecting Hosts And Clients Using The Vmware View Connection Server Broker

    PCoIP Zero Client and Host Administrator Guide AWI Client: Connection Management Interface: Explains how to use the AWI to configure a client to use a 3rd party connection broker to broker the connection between the client and a host card. AWI Host: Connection Management Interface: Explains how to use the AWI to configure a host to use a 3rd party connection broker for accepting a connection request...
  • Page 60 PCoIP Zero Client and Host Administrator Guide MC: Direct to Host + SLP Host AWI Client: Direct to Host OSD: Direct to Host + SLP Discovery Host Discovery AWI Client: Direct to Host + MC: Connection Management SLP Host Discovery OSD: Connection Interface Management Interface AWI Host: Connection...

  • Page 61: Connecting A Tera2140 Zero Client To A Tera1202 Host Card

    PCoIP Zero Client and Host Administrator Guide MC: USB Permissions AWI Host: USB Permissions AWI Client: USB Permissions MC: Certificate Store AWI: Certificate Upload Management Settings MC: VMware View Certificate AWI Client: VMware View OSD: VMware View Certificate Checking Settings Certificate Checking Settings Checking Settings Connecting a TERA2140 Zero Client to a TERA1202 Host...

  • Page 62: Prerequisites

    PCoIP Zero Client and Host Administrator Guide through a direct host-client assignment, through SLP discovery, through a VMware View Connection Server broker, or through another 3rd party connection broker. These connection options are explained below. Note: Other client options include PCoIP-enabled displays, phones, laptops, iPads, and other PCoIP-enabled mobile platforms.

  • Page 63: Connecting Hosts And Clients Using Slp Host Discovery

    PCoIP Zero Client and Host Administrator Guide MC: Direct to Host: Explains how to use the MC to configure a profile that sets the Direct to Host session connection type for client devices. For information on how to statically link specific hosts and clients using the MC, see the "PCoIP Management Console User Manual"...

  • Page 64: Connecting Hosts And Clients Using The Vmware View Connection Server Broker

    PCoIP Zero Client and Host Administrator Guide MC: Connection Management Interface: Explains how to use the MC to configure a profile that sets the Connection Management Interface session connection type for client and host devices. AWI Client: Connection Management Interface: Explains how to use the AWI to configure a client to use a 3rd party connection broker to broker the connection between the client and a host card.
  • Page 65 PCoIP Zero Client and Host Administrator Guide MC: Direct to Host AWI Host: Direct from Client OSD: Direct to Host MC: Direct to Host + SLP Host AWI Client: Direct to Host OSD: Direct to Host + SLP Discovery Host Discovery AWI Client: Direct to Host + MC: Connection Management SLP Host Discovery...

  • Page 66: Connecting A Tera1100 Zero Client To A Tera2220 Host Card

    PCoIP Zero Client and Host Administrator Guide MC: USB Permissions AWI Host: USB Permissions AWI Client: USB Permissions MC: Certificate Store AWI: Certificate Upload Management Settings MC: VMware View Certificate AWI Client: VMware View OSD: VMware View Certificate Checking Settings Certificate Checking Settings Checking Settings Connecting a TERA1100 Zero Client to a TERA2220 Host...

  • Page 67: Prerequisites

    PCoIP Zero Client and Host Administrator Guide through a direct host-client assignment, through SLP discovery, through a VMware View Connection Server broker, or through another 3rd party connection broker. These connection options are explained below. Note: Other client options include PCoIP-enabled displays, phones, laptops, iPads, and other PCoIP-enabled mobile platforms.

  • Page 68: Connecting Hosts And Clients Using Slp Host Discovery

    PCoIP Zero Client and Host Administrator Guide MC: Direct to Host: Explains how to use the MC to configure a profile that sets the Direct to Host session connection type for client devices. For information on how to statically link specific hosts and clients using the MC, see the "PCoIP Management Console User Manual"...

  • Page 69: Connecting Hosts And Clients Using The Vmware View Connection Server Broker

    PCoIP Zero Client and Host Administrator Guide MC: Connection Management Interface: Explains how to use the MC to configure a profile that sets the Connection Management Interface session connection type for client and host devices. AWI Client: Connection Management Interface: Explains how to use the AWI to configure a client to use a 3rd party connection broker to broker the connection between the client and a host card.
  • Page 70 PCoIP Zero Client and Host Administrator Guide MC: Direct to Host AWI Host: Direct from Client OSD: Direct to Host MC: Direct to Host + SLP Host AWI Client: Direct to Host OSD: Direct to Host + SLP Discovery Host Discovery AWI Client: Direct to Host + MC: Connection Management SLP Host Discovery...

  • Page 71: Connecting A Tera2321 Zero Client To A Tera2220 Host Card

    PCoIP Zero Client and Host Administrator Guide MC: USB Permissions AWI Host: USB Permissions AWI Client: USB Permissions MC: Certificate Store AWI: Certificate Upload Management Settings MC: VMware View Certificate AWI Client: VMware View OSD: VMware View Certificate Checking Settings Certificate Checking Settings Checking Settings 4.10 Connecting a TERA2321 Zero Client to a TERA2220 Host...

  • Page 72: Prerequisites

    PCoIP Zero Client and Host Administrator Guide through a direct host-client assignment, through SLP discovery, through a VMware View Connection Server broker, or through another 3rd party connection broker. These connection options are explained below. Note: Other client options include PCoIP-enabled displays, phones, laptops, iPads, and other PCoIP-enabled mobile platforms.

  • Page 73: Connecting Hosts And Clients Using Slp Host Discovery

    PCoIP Zero Client and Host Administrator Guide MC: Direct to Host: Explains how to use the MC to configure a profile that sets the Direct to Host session connection type for client devices. For information on how to statically link specific hosts and clients using the MC, see the "PCoIP Management Console User Manual"...

  • Page 74: Connecting Hosts And Clients Using The Vmware View Connection Server Broker

    PCoIP Zero Client and Host Administrator Guide MC: Connection Management Interface: Explains how to use the MC to configure a profile that sets the Connection Management Interface session connection type for client and host devices. AWI Client: Connection Management Interface: Explains how to use the AWI to configure a client to use a 3rd party connection broker to broker the connection between the client and a host card.
  • Page 75 PCoIP Zero Client and Host Administrator Guide MC: Discovery Settings AWI: Discovery Settings OSD: Discovery Settings MC: SNMP Settings AWI: SNMP Settings MC: Direct to Host AWI Host: Direct from Client OSD: Direct to Host MC: Direct to Host + SLP Host AWI Client: Direct to Host OSD: Direct to Host + SLP Discovery...

  • Page 76: Connecting A Tera2140 Zero Client To A Tera2220 Host Card

    PCoIP Zero Client and Host Administrator Guide Settings MC: Firmware Management AWI: Firmware Upload Settings MC: USB Permissions AWI Host: USB Permissions AWI Client: USB Permissions MC: Certificate Store AWI: Certificate Upload Management Settings MC: VMware View Certificate AWI Client: VMware View OSD: VMware View Certificate Checking Settings Certificate Checking Settings...

  • Page 77: Prerequisites

    PCoIP Zero Client and Host Administrator Guide The left side of the diagram shows some of the form factors for a remote workstation in which a host card can be installed, such as a tower workstation, a rack workstation, or a blade workstation.

  • Page 78: Connecting Hosts And Clients Using Slp Host Discovery

    PCoIP Zero Client and Host Administrator Guide For details on how to configure this option, see the following topics in the GUI Reference: MC: Direct to Host: Explains how to use the MC to configure a profile that sets the Direct to Host session connection type for client devices.

  • Page 79: Connecting Hosts And Clients Using The Vmware View Connection Server Broker

    PCoIP Zero Client and Host Administrator Guide Note: For information about 3rd party connection brokers, see Knowledge Base support topic 15134-24 on the Teradici support site. For details on how to configure this option, see the following topics in the GUI Reference: MC: Connection Management Interface: Explains how to use the MC to configure a profile that sets the Connection Management Interface session connection type for...
  • Page 80 PCoIP Zero Client and Host Administrator Guide MC: Discovery Settings AWI: Discovery Settings OSD: Discovery Settings MC: SNMP Settings AWI: SNMP Settings MC: Direct to Host AWI Host: Direct from Client OSD: Direct to Host MC: Direct to Host + SLP Host AWI Client: Direct to Host OSD: Direct to Host + SLP Discovery...

  • Page 81: Connecting A Tera1100 Zero Client To A Tera2240 Host Card

    PCoIP Zero Client and Host Administrator Guide Settings MC: Firmware Management AWI: Firmware Upload Settings MC: USB Permissions AWI Host: USB Permissions AWI Client: USB Permissions MC: Certificate Store AWI: Certificate Upload Management Settings MC: VMware View Certificate AWI Client: VMware View OSD: VMware View Certificate Checking Settings Certificate Checking Settings...

  • Page 82: Prerequisites

    PCoIP Zero Client and Host Administrator Guide The left side of the diagram shows some of the form factors for a remote workstation in which a host card can be installed, such as a tower workstation, a rack workstation, or a blade workstation.

  • Page 83: Connecting Hosts And Clients Using Slp Host Discovery

    PCoIP Zero Client and Host Administrator Guide For details on how to configure this option, see the following topics in the GUI Reference: MC: Direct to Host: Explains how to use the MC to configure a profile that sets the Direct to Host session connection type for client devices.

  • Page 84: Connecting Hosts And Clients Using The Vmware View Connection Server Broker

    PCoIP Zero Client and Host Administrator Guide Note: For information about 3rd party connection brokers, see Knowledge Base support topic 15134-24 on the Teradici support site. For details on how to configure this option, see the following topics in the GUI Reference: MC: Connection Management Interface: Explains how to use the MC to configure a profile that sets the Connection Management Interface session connection type for...
  • Page 85 PCoIP Zero Client and Host Administrator Guide MC: Discovery Settings AWI: Discovery Settings OSD: Discovery Settings MC: SNMP Settings AWI: SNMP Settings MC: Direct to Host AWI Host: Direct from Client OSD: Direct to Host MC: Direct to Host + SLP Host AWI Client: Direct to Host OSD: Direct to Host + SLP Discovery...

  • Page 86: Connecting A Tera2321 Zero Client To A Tera2240 Host Card

    PCoIP Zero Client and Host Administrator Guide Settings MC: Firmware Management AWI: Firmware Upload Settings MC: USB Permissions AWI Host: USB Permissions AWI Client: USB Permissions MC: Certificate Store AWI: Certificate Upload Management Settings MC: VMware View Certificate AWI Client: VMware View OSD: VMware View Certificate Checking Settings Certificate Checking Settings...

  • Page 87: Prerequisites

    PCoIP Zero Client and Host Administrator Guide The left side of the diagram shows some of the form factors for a remote workstation in which a host card can be installed, such as a tower workstation, a rack workstation, or a blade workstation.

  • Page 88: Connecting Hosts And Clients Using Slp Host Discovery

    PCoIP Zero Client and Host Administrator Guide For details on how to configure this option, see the following topics in the GUI Reference: MC: Direct to Host: Explains how to use the MC to configure a profile that sets the Direct to Host session connection type for client devices.

  • Page 89: Connecting Hosts And Clients Using The Vmware View Connection Server Broker

    PCoIP Zero Client and Host Administrator Guide Note: For information about 3rd party connection brokers, see Knowledge Base support topic 15134-24 on the Teradici support site. For details on how to configure this option, see the following topics in the GUI Reference: MC: Connection Management Interface: Explains how to use the MC to configure a profile that sets the Connection Management Interface session connection type for...
  • Page 90 PCoIP Zero Client and Host Administrator Guide the MC, see the "PCoIP Management Console User Manual" (TER0812002). MC: Discovery Settings AWI: Discovery Settings OSD: Discovery Settings MC: SNMP Settings AWI: SNMP Settings MC: Direct to Host AWI Host: Direct from Client OSD: Direct to Host MC: Direct to Host + SLP Host AWI Client: Direct to Host...

  • Page 91: Connecting A Tera2140 Zero Client To A Tera2240 Host Card

    PCoIP Zero Client and Host Administrator Guide MC: Display Topology OSD Tera1: Display Topology Settings Settings MC: OSD Logo Settings AWI Client: OSD Logo Settings MC: Firmware Management AWI: Firmware Upload Settings MC: USB Permissions AWI Host: USB Permissions AWI Client: USB Permissions MC: Certificate Store AWI: Certificate Upload Management...

  • Page 92: Prerequisites

    PCoIP Zero Client and Host Administrator Guide Figure 4-12: Connecting a TERA2140 Zero Client to a TERA2240 Host Card The left side of the diagram shows some of the form factors for a remote workstation in which a host card can be installed, such as a tower workstation, a rack workstation, or a blade workstation.

  • Page 93: Session Connection Type

    PCoIP Zero Client and Host Administrator Guide see the "PC-over-IP Protocol Virtual Desktop Network Design Checklist" (TER1105004). 4.19.1 Session Connection Type Depending on the size of your PCoIP deployment, you may wish to use the Management Console or a connection broker to manage connections between host cards and zero clients, or you may use the AWI to configure individual hosts and clients to use a direct session connection type.

  • Page 94: Connecting Hosts And Clients Using A 3Rd Party Connection Broker

    PCoIP Zero Client and Host Administrator Guide You also need to configure a Direct from Client session connection type on the host. You have the option of allowing the host to accept a connection request from any client or from a specific one only.

  • Page 95: Connecting Hosts And Clients Using The Vmware View Connection Server Broker

    PCoIP Zero Client and Host Administrator Guide 4.19.5 Connecting Hosts and Clients Using the VMware View Connection Server Broker You can also use the VMware View Connection Server broker to broker a connection between clients and host cards. Note: This is not the same thing as configuring a zero client to connect to a VMware View virtual desktop.
  • Page 96 PCoIP Zero Client and Host Administrator Guide Settings MC: OSD Settings AWI: OSD Settings OSD: OSD Settings MC: Image Settings AWI Host: Image Settings OSD: Image Settings AWI Client: Image Settings MC: Monitor Emulation AWI Tera2 Host: Monitor Emulation MC: Time Settings AWI: Time Settings MC: Security Settings AWI: Security Settings MC: Audio Permissions...

  • Page 97: Connecting A Tera1100 Zero Client To A Vmware View Virtual Desktop

    PCoIP Zero Client and Host Administrator Guide 4.20 Connecting a TERA1100 Zero Client to a VMware View Virtual Desktop This topic explains how to configure a connection between a first-generation TERA1100 zero client and a VMware View virtual desktop. Note: To determine what zero client you have, see Displaying Processor Information.

  • Page 98: Prerequisites

    PCoIP Zero Client and Host Administrator Guide 4.21 Prerequisites The following conditions must be met before connecting a zero client to a VMware View virtual desktop: The VMware View installation, which includes the VMware View Manager and VMware View Agent, must be version 4.0.1 or newer. For more information, refer to VMware documentation and also the "Using PCoIP Zero Clients with VMware View User Guide"...

  • Page 99: View Connection Server + Auto-Logon

    PCoIP Zero Client and Host Administrator Guide 4.22.2 View Connection Server + Auto-Logon To configure clients to automatically enter users' login details when clients connect to a virtual desktop, use the View Connection Server + Auto-Logon session connection type. You need to provide the IP address (or DNS name) of the VMware View Connection Server, and also the user name, user password, and the domain name for the user to send to the server.

  • Page 100: Other Configuration Links

    PCoIP Zero Client and Host Administrator Guide MC: View Connection Server + Imprivata OneSign: Explains how to use the MC to configure a profile that sets the View Connection Server + Imprivata OneSign session connection type for client devices. AWI Client: View Connection Server + Imprivata OneSign: Explains how to use the AWI to configure a client to use Imprivata OneSign mode when connecting to a virtual desktop via a VMware View Connection Server.

  • Page 101: Connecting A Tera2321 Zero Client To A Vmware View Virtual Desktop

    PCoIP Zero Client and Host Administrator Guide MC: Time Settings AWI: Time Settings MC: Security Settings AWI: Security Settings MC: Audio Permissions AWI Client: Audio Permissions MC: Event Log Settings AWI: Event Log Settings OSD: Event Log Settings MC: Peripheral Settings AWI Client: Peripheral Settings MC: IPv6 Settings...

  • Page 102: Prerequisites

    PCoIP Zero Client and Host Administrator Guide Figure 4-14: Connecting a TERA2321 Zero Client to a VMware View Virtual Desktop The left side of the diagram shows a typical server-hosted VMware View implementation— a set of virtual desktops (often referred to as virtual desktop infrastructure, or VDI) and an APEX 2800 server offload card, which provides hardware-accelerated PCoIP image encoding.

  • Page 103: Session Connection Type

    PCoIP Zero Client and Host Administrator Guide The zero client firmware version must be 3.1.0 or newer. For information how to upload firmware using the MC, see the "PCoIP Management Console User Manual" (TER0812002). For information on how to assign a firmware file to a profile using the MC, see MC: Firmware Management.

  • Page 104: View Connection Server + Kiosk

    PCoIP Zero Client and Host Administrator Guide MC: View Connection Server + Auto-Logon: Explains how to use the MC to configure a profile that sets the View Connection Server + Auto-Logon session connection type for client devices. AWI Client: View Connection Server + Auto-Logon: Explains how to use the AWI to configure a client to automatically enter the user's login details when connecting to a virtual desktop via a VMware View Connection Server.

  • Page 105: Other Configuration Links

    PCoIP Zero Client and Host Administrator Guide 4.25.5 Other Configuration Links To configure the full range of firmware parameters for this session type, see the following topics. Note: Some configuration functions are not available in the OSD. Note: The TERA2321 zero client has the same display topology options as first-generation TERA1100 clients.

  • Page 106: Connecting A Tera2140 Zero Client To A Vmware View Virtual Desktop

    PCoIP Zero Client and Host Administrator Guide Settings MC: IPv6 Settings AWI: IPv6 Settings OSD: IPv6 Settings MC: Display Topology OSD Tera1: Display Topology Settings Settings MC: OSD Logo Settings AWI Client: OSD Logo Settings MC: Firmware Management AWI: Firmware Upload Settings MC: USB Permissions AWI Client: USB Permissions...

  • Page 107: Prerequisites

    PCoIP Zero Client and Host Administrator Guide Figure 4-15: Connecting a TERA2140 Zero Client to a VMware View Virtual Desktop The left side of the diagram shows a typical server-hosted VMware View implementation— a set of virtual desktops (often referred to as virtual desktop infrastructure, or VDI) and an APEX 2800 server offload card, which provides hardware-accelerated PCoIP image encoding.

  • Page 108: Session Connection Type

    PCoIP Zero Client and Host Administrator Guide The zero client firmware version must be 3.1.0 or newer. For information how to upload firmware using the MC, see the "PCoIP Management Console User Manual" (TER0812002). For information on how to assign a firmware file to a profile using the MC, see MC: Firmware Management.

  • Page 109: View Connection Server + Kiosk

    PCoIP Zero Client and Host Administrator Guide MC: View Connection Server + Auto-Logon: Explains how to use the MC to configure a profile that sets the View Connection Server + Auto-Logon session connection type for client devices. AWI Client: View Connection Server + Auto-Logon: Explains how to use the AWI to configure a client to automatically enter the user's login details when connecting to a virtual desktop via a VMware View Connection Server.

  • Page 110: Other Configuration Links

    PCoIP Zero Client and Host Administrator Guide 4.28.5 Other Configuration Links To configure the full range of firmware parameters for this session type, see the following topics. Note: Some configuration functions are not available in the OSD. Using the MC Using the AWI Using the OSD AWI Client: Initial Setup...

  • Page 111: Connecting A Vmware View Client To A Vmware View Virtual Desktop

    PCoIP Zero Client and Host Administrator Guide MC: IPv6 Settings AWI: IPv6 Settings OSD: IPv6 Settings MC: Display Topology OSD Tera2: Display Topology Settings Settings MC: OSD Logo Settings AWI Client: OSD Logo Settings MC: Firmware Management AWI: Firmware Upload Settings MC: USB Permissions AWI Client: USB Permissions...

  • Page 112: Pcoip Gui Reference

    PCoIP Zero Client and Host Administrator Guide PCoIP GUI Reference Initial Setup 5.1.1 AWI Host: Initial Setup Page You can display this page from the Configuration > Initial Setup menu. Figure 5-1: AWI Host Initial Setup Page Table 5-1: Audio Parameters Parameter Description Enable HD Audio...

  • Page 113: Awi Client: Initial Setup Page

    PCoIP Zero Client and Host Administrator Guide Parameter Description ® Note: Enabling 64-bit mode is not required for Linux, Windows 7 32-bit, Windows Vista 32-bit, or Windows XP (32-bit or 64-bit). Enable Audio Line In Enable: Use the line-in connector found on the client. Disable: Use the line-in connector as a microphone input.

  • Page 114: Figure 5-2: Awi Client Initial Setup Page

    PCoIP Zero Client and Host Administrator Guide Figure 5-2: AWI Client Initial Setup Page Table 5-4: Audio Parameters Parameter Description Enable HD Audio Enables audio support on the host or client. Table 5-5: Network Parameters Parameter Description Enable DHCP Enables DHCP (as opposed to using manual IP address configuration) IP Address Device’s IP address...

  • Page 115: Configuring The Network

    PCoIP Zero Client and Host Administrator Guide Parameter Description Gateway Device’s gateway IP address Primary DNS Server Device’s primary DNS IP address Secondary DNS Server Device’s secondary DNS IP address Table 5-6: Session Parameters Parameter Description Identify Host By Specifies the host identify method Host IP Address Specifies the host IP address Host MAC Address...

  • Page 116: Figure 5-3: Mc Network Configuration

    PCoIP Zero Client and Host Administrator Guide Figure 5-3: MC Network Configuration Table 5-7: MC Network Configuration Parameters Parameter Description Enable DHCP When enabled, the device contacts a DHCP server to be assigned an IP address, subnet mask, gateway IP address, and DNS servers, and also requests a domain name (option 15), host name (option 12), and client fully qualified domain name (FQDN).

  • Page 117: Awi: Network Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description SNMP NMS Address If you want the device to send SNMP traps to an SNMP Network Management System (NMS), enter the IP address or fully qualified domain name (FQDN) of the SNMP NMS. Enable SNMP Cold When enabled, the device sends SNMP cold start traps to the SNMP Start Trap...

  • Page 118: Figure 5-4: Awi Network Page

    PCoIP Zero Client and Host Administrator Guide Figure 5-4: AWI Network Page Table 5-8: AWI Network Page Parameters Parameter Description Enable DHCP When enabled, the device contacts a DHCP server to be assigned an IP address, subnet mask, gateway IP address, and DNS servers, and also requests a domain name (option 15), host name (option 12), and client fully qualified domain name (FQDN).
  • Page 119 PCoIP Zero Client and Host Administrator Guide Parameter Description Primary DNS Server The device's primary DNS IP address. This field is optional. If the DNS server IP address is configured when using a connection manager, the connection manager address may be set as an FQDN instead of an IP address.

  • Page 120: Osd: Network Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description The default MTU is 1300 for sessions with PCoIP software (in the host or client) such as VMware View. Enable 802.1X Security Enable this field for each of your hosts and zero clients if your network uses 802.1X security.

  • Page 121: Figure 5-5: Osd Network Page

    PCoIP Zero Client and Host Administrator Guide Figure 5-5: OSD Network Page Table 5-9: OSD Network Page Parameters Parameter Description Enable DHCP When enabled, the device contacts a DHCP server to be assigned an IP address, subnet mask, gateway IP address, and DNS servers, and also requests a domain name (option 15), host name (option 12), and client fully qualified domain name (FQDN).

  • Page 122: Label Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description manager, the connection manager address may be set as an FQDN instead of an IP address. Secondary DNS Server The device's secondary DNS IP address. This field is optional. If the DNS server IP address is configured when using a connection manager, the connection manager address may be set as an FQDN instead of an IP address.

  • Page 123: Osd: Label Settings

    PCoIP Zero Client and Host Administrator Guide Figure 5-6: AWI Label Page Table 5-10: AWI Label Page Parameters Parameter Description PCoIP Device Name Lets you give the host or client a logical name. The default is pcoip- host-<MAC> or pcoip-portal-<MAC>, where <MAC> is the device's MAC address.

  • Page 124: Figure 5-7: Osd Label Page

    PCoIP Zero Client and Host Administrator Guide Figure 5-7: OSD Label Page Table 5-11: OSD Label Page Parameters Parameter Description PCoIP Device Name Lets you give the host or client a logical name. The default is pcoip- host-<MAC> or pcoip-portal-<MAC>, where <MAC> is the device's MAC address.

  • Page 125: Configuring Device Discovery

    PCoIP Zero Client and Host Administrator Guide Parameter Description administrator use only. Configuring Device Discovery 5.4.1 MC: Discovery Settings The settings on this page let you configure a profile to use SLP discovery, a PCoIP MC DNS-based discovery prefix, and/or DNS-SRV discovery to discover hosts and clients dynamically in a PCoIP system without requiring prior knowledge of their locations in the network.

  • Page 126: Awi: Discovery Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description Note: This property requires a device restart after being changed. PCoIP MC DNS-Based Use this property to direct the device to contact a particular PCoIP Discovery Prefix MC in environments where there is more than one Management Console in use.

  • Page 127: Figure 5-9: Awi Discovery Page

    PCoIP Zero Client and Host Administrator Guide Figure 5-9: AWI Discovery Page Table 5-13: AWI Discovery Page Parameters Parameter Description Enable SLP Discovery When enabled, hosts and clients can be dynamically discovered by SLP management entities. Enable DNS-SRV When enabled: Discovery Hosts and clients automatically advertise themselves to a connection broker without requiring prior knowledge of its...

  • Page 128: Osd: Discovery Settings

    PCoIP Zero Client and Host Administrator Guide 5.4.3 OSD: Discovery Settings The settings on this page let you enable Service Location Protocol (SLP) management entities to discover hosts and clients dynamically in the PCoIP system without requiring prior knowledge of their locations in the network. Using a discovery mechanism can dramatically reduce configuration and maintenance effort for complex systems.

  • Page 129: Configuring Snmp

    PCoIP Zero Client and Host Administrator Guide Configuring SNMP 5.5.1 MC: Help for SNMP Settings SNMP settings for the Management Console are located on the MC's Network Configuration page. Note: For more information on using the PCoIP SNMP Agent, see "Using SNMP with a PCoIP Device User Guide"...

  • Page 130: Table 5-16: Direct Session Connections

    PCoIP Zero Client and Host Administrator Guide Session Connection Types There are three main session connection types: Direct to Host (with option to use SLP host discovery) View Connection Server (with various options) Connection Management Interface Direct to Host Sessions A Direct to Host session is a direct connection between a zero client and a remote workstation containing a PCoIP host card.

  • Page 131: Mc: Direct To Host Session Settings

    PCoIP Zero Client and Host Administrator Guide Management Device(s) Session Connection Options Tool Client View Connection Server View Connection Server + Auto-Logon View Connection Server + Kiosk View Connection Server + Imprivata OneSign Client View Connection Server View Connection Server + Auto-Logon View Connection Server + Kiosk View Connection Server + Imprivata OneSign Connection Management Interface Sessions...

  • Page 132: Figure 5-12: Mc Session Connection Type - Direct To Host

    PCoIP Zero Client and Host Administrator Guide Figure 5-12: MC Session Connection Type – Direct to Host Table 5-19: MC Session Configuration Parameters Parameters Description Enable Auto Reconnect When enabled, lets the client automatically reconnect with the last connected host when a session is lost. Note: This property requires a device restart after being changed.
  • Page 133 PCoIP Zero Client and Host Administrator Guide Parameters Description You have been disconnected because you logged in from another location. You have been disconnected because you disconnected from your workstation. Warning: System-initiated, but expected actions affecting the session: You have been disconnected because your session timed out. Error: Unexpected system-initiated actions causing session to fail: You have been disconnected.

  • Page 134: Mc: Direct To Host Session + Slp Host Discovery Settings

    PCoIP Zero Client and Host Administrator Guide Parameters Description session. The valid timeout range for this field is 5 to 60 seconds. The session will be disconnected when this timeout period expires. 5.6.3 MC: Direct to Host Session + SLP Host Discovery Settings Select the Direct to Host + SLP Host Discovery session connection type from the MC to configure a profile to connect clients directly to hosts and to configure clients to use Service Location Protocol (SLP) to discover hosts dynamically.
  • Page 135 PCoIP Zero Client and Host Administrator Guide Parameters Description appears in the case of a virtual desktop such as VMware View. Normal hypervisor scheduling delays can falsely trigger this message. Note: This option is only available for a zero client. Desktop applications that require the peer loss notification should re-enable the feature through the OSD, AWI, or MC.

  • Page 136: Mc: View Connection Server Session Settings

    PCoIP Zero Client and Host Administrator Guide Parameters Description (0x400). Please contact your IT administrator for assistance. You have been disconnected due to a configuration error (0x401). Please contact your IT administrator for assistance. You have been disconnected due to a configuration error (0x402).

  • Page 137: Figure 5-14: Mc Session Connection Type - View Connection Server

    PCoIP Zero Client and Host Administrator Guide Figure 5-14: MC Session Connection Type – View Connection Server Table 5-21: MC Session Configuration Parameters Parameter Description View Connection Server Enter the IP address or the fully qualified domain name (FQDN) of the Address View Connection Server.
  • Page 138 PCoIP Zero Client and Host Administrator Guide Parameter Description installed. Allow the unverifiable connection (Not Secure): Configure the client to allow all connections. Certification Check Set this property to Locked to prevent users from changing the VCS Lockout Mode Certificate Check Mode settings from the OSD. Clear Trusted When enabled, clears the trusted View Connection Server cache.
  • Page 139 PCoIP Zero Client and Host Administrator Guide Parameter Description smart card supports only one interface, such as either CAC or PIV endpoint, then only the CAC or PIV endpoint interface is used regardless of this setting. This only affects smart card access performed outside of PCoIP sessions.

  • Page 140: Mc: View Connection Server + Auto-Logon Session Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description You have been disconnected due to a configuration error (0x303). Please contact your IT administrator for assistance. You have been disconnected due to a configuration error (0x305). Please contact your IT administrator for assistance. You have been disconnected due to a configuration error (0x400).

  • Page 141: Figure 5-15: Mc Session Connection Type - View Connection Server + Auto-Logon

    PCoIP Zero Client and Host Administrator Guide Figure 5-15: MC Session Connection Type – View Connection Server + Auto-Logon Table 5-22: MC Session Configuration Parameters Parameter Description View Connection Server Enter the IP address or the fully qualified domain name (FQDN) of Address the View Connection Server.
  • Page 142 PCoIP Zero Client and Host Administrator Guide Parameter Description Warn if the connection may be insecure (Default): Configure the client to display a warning if an unsigned or expired certificate is encountered, or if the certificate is not self-signed and the zero client trust store is empty.
  • Page 143 PCoIP Zero Client and Host Administrator Guide Parameter Description appears in the case of a virtual desktop such as VMware View. Normal hypervisor scheduling delays can falsely trigger this message. Note: This option is only available for a zero client. Desktop applications that require the peer loss notification should re-enable the feature through the OSD, AWI, or MC.

  • Page 144: Mc: View Connection Server + Kiosk Session Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description (0x400). Please contact your IT administrator for assistance. You have been disconnected due to a configuration error (0x401). Please contact your IT administrator for assistance. You have been disconnected due to a configuration error (0x402).

  • Page 145: Figure 5-16: Mc Session Connection Type - View Connection Server + Kiosk

    PCoIP Zero Client and Host Administrator Guide Figure 5-16: MC Session Connection Type – View Connection Server + Kiosk Table 5-23: MC Session Configuration Parameters Parameter Description View Connection Server Enter the IP address or the fully qualified domain name (FQDN) of Address the View Connection Server.
  • Page 146 PCoIP Zero Client and Host Administrator Guide Parameter Description Certification Check Select how the client behaves if it cannot verify a secure connection Mode to the View Connection Server: Warn if the connection may be insecure (Default): Configure the client to display a warning if an unsigned or expired certificate is encountered, or if the certificate is not self-signed and the zero client trust store is empty.
  • Page 147 PCoIP Zero Client and Host Administrator Guide Parameter Description session: You have been disconnected because your session timed out. Error: Unexpected system-initiated actions causing session to fail: You have been disconnected. Unable to connect (0x1001). Please contact your IT administrator. Unable to connect (0x1002).

  • Page 148: Mc: View Connection Server + Imprivata Onesign Session Settings

    PCoIP Zero Client and Host Administrator Guide 5.6.7 MC: View Connection Server + Imprivata OneSign Session Settings Select the View Connection Server + Imprivata OneSign session connection type from the MC to configure a profile to authenticate through the Imprivata OneSign system in addition to a View Connection Server when clients connect to a virtual desktop.
  • Page 149 PCoIP Zero Client and Host Administrator Guide Parameter Description Ignore Use If Set Desktop Name to Select Enter the desktop name. When the desktop pool list includes a pool with this name, the client will immediately start a session with that pool.
  • Page 150 PCoIP Zero Client and Host Administrator Guide Parameter Description Desktop Overlay display(s) when users log in. Note: This overlay provides assurance that login is proceeding if the desktop takes more than a few seconds to appear. Disconnect Dialog Dis- This field lets you control what type of messages appear when a play Mode session is disconnected.

  • Page 151: Mc: Connection Management Interface Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description You have been disconnected due to a configuration error (0x404). Please contact your IT administrator for assistance. You can choose to display: Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages.

  • Page 152: Figure 5-18: Mc Session Connection Type - Connection Management Interface

    PCoIP Zero Client and Host Administrator Guide Figure 5-18: MC Session Connection Type – Connection Management Interface Table 5-25: MC Session Configuration Parameters Parameter Description CMS Address Enter the IP address or fully qualified domain name (FQDN) of the connection manager. Note: Many connection managers will automatically set this value in each device they discover.
  • Page 153 PCoIP Zero Client and Host Administrator Guide Parameter Description You have been disconnected because you logged in from another location. You have been disconnected because you disconnected from your workstation. Warning: System-initiated, but expected actions affecting the session: You have been disconnected because your session timed out. Error: Unexpected system-initiated actions causing session to fail: You have been disconnected.

  • Page 154: Awi Host: Direct From Client Session Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description session. The valid timeout range for this field is 5 to 60 seconds. The session will be disconnected when this timeout period expires. 5.6.9 AWI Host: Direct from Client Session Settings Select the Direct from Client session connection type from the Configuration >...

  • Page 155: Awi Client: Direct To Host Session Settings

    PCoIP Zero Client and Host Administrator Guide Parameters Description AES-128-GCM (Tera1 and Tera2): An encryption method implemented in first-generation Tera1 and second-generation Tera2 processors. This method offers the best performance between hardware endpoints for Tera1 devices. AES-128-GCM also may offer improved performance for Tera2 clients when connecting to VMware 4 or later if there is more than about 7 Mbps available on the network.

  • Page 156: Figure 5-20: Awi Session Connection Type - Direct To Host

    PCoIP Zero Client and Host Administrator Guide Figure 5-20: AWI Session Connection Type – Direct to Host Table 5-27: AWI Session Page Parameters Parameters Description DNS Name or Enter the IP address or DNS name for the host. IP Address Wake host from low Enable or disable the client to automatically wake up the host when power state the user presses the client's remote PC button or clicks the Connect...
  • Page 157 PCoIP Zero Client and Host Administrator Guide Parameters Description power state (off/hibernate/sleep) when it receives a wake-on-LAN packet. Host Wake MAC Enter the host's MAC address to complete the host wake up Address configuration when Wake-On-LAN Enabled + Peer Address or Wake-On-LAN Enabled + Custom Address is selected.
  • Page 158 PCoIP Zero Client and Host Administrator Guide Parameters Description Tera2 processors. This method offers the best performance between hardware endpoints for Tera1 devices. AES-128-GCM also may offer improved performance for Tera2 clients when connecting to VMware 4 or later if there is more than about 7 Mbps available on the network.

  • Page 159: Awi Client: Direct To Host + Slp Host Discovery Session Settings

    PCoIP Zero Client and Host Administrator Guide Parameters Description You have been disconnected due to a configuration error (0x100). Please contact your IT administrator for assistance. You have been disconnected due to a configuration error (0x201). Please contact your IT administrator for assistance. You have been disconnected due to a configuration error (0x300).

  • Page 160: Figure 5-21: Awi Session Connection Type - Direct To Host + Slp Host Discovery

    PCoIP Zero Client and Host Administrator Guide Figure 5-21: AWI Session Connection Type – Direct to Host + SLP Host Discovery Table 5-28: AWI Session Page Parameters Parameters Description Enable Auto-Reconnect When enabled, lets the client automatically reconnect with the last connected host when a session is lost.
  • Page 161 PCoIP Zero Client and Host Administrator Guide Parameters Description Session Negotiation Configure the Transport Layer Security (TLS) cipher the client will Cipher use to negotiate the TLS session between the PCoIP client and the PCoIP host: TLS 1.0 with RSA keys and AES-256 or AES-128 encryption: This option provides maximum compatibility.
  • Page 162 PCoIP Zero Client and Host Administrator Guide Parameters Description You have been disconnected because you disconnected from your workstation. Warning: System-initiated, but expected actions affecting the session: You have been disconnected because your session timed out. Error: Unexpected system-initiated actions causing session to fail: You have been disconnected.

  • Page 163: Awi Client: View Connection Server Session Settings

    PCoIP Zero Client and Host Administrator Guide 5.6.12 AWI Client: View Connection Server Session Settings Select the View Connection Server session connection type from the Configuration > Session page to configure the client to use a VMware View Connection Server to connect to a virtual desktop.
  • Page 164 PCoIP Zero Client and Host Administrator Guide Parameter Description Port By default this field is blank, and port 443 is used to communicate with the View Connection Server. If your network is set up to use a non-standard port for secure connections, enter the port number.
  • Page 165 PCoIP Zero Client and Host Administrator Guide Parameter Description Login Username When enabled, the username text box automatically populates with Caching the last username entered. Use OSD Logo for View When enabled, the PCoIP zero client OSD logo appears during login Banner in place of the VMware View banner.
  • Page 166 PCoIP Zero Client and Host Administrator Guide Parameter Description connecting to VMware 4 or later if there is more than about 7 Mbps available on the network. AES-256-GCM (Tera2 only): A more secure encryption method implemented in second-generation Tera2 processors that offers the best performance between hardware endpoints.

  • Page 167: Figure 5-23: Enable Self Help Link Options

    PCoIP Zero Client and Host Administrator Guide Parameter Description (0x201). Please contact your IT administrator for assistance. You have been disconnected due to a configuration error (0x300). Please contact your IT administrator for assistance. You have been disconnected due to a configuration error (0x301).

  • Page 168: Awi Client: View Connection Server + Auto-Logon Session Settings

    PCoIP Zero Client and Host Administrator Guide When you enable this field, the following options appear: Parameter Description View Connection Server Enter the name of the View Connection Server hosting the self-help virtual machine. Port By default this field is blank, and port 443 is used to communicate with the View Connection Server.

  • Page 169: Figure 5-24: Awi Session Connection Type - View Connection Server + Auto-Logon

    PCoIP Zero Client and Host Administrator Guide Figure 5-24: AWI Session Connection Type – View Connection Server + Auto-Logon Table 5-30: AWI Session Page Parameters Parameter Description DNS Name or IP Enter the VMware View Connection Server's DNS name or IP Address address.
  • Page 170 PCoIP Zero Client and Host Administrator Guide Parameter Description Port By default this field is blank, and port 443 is used to communicate with the View Connection Server. If your network is set up to use a non-standard port for secure connections, enter the port number.
  • Page 171 PCoIP Zero Client and Host Administrator Guide Parameter Description Login Username When enabled, the username text box automatically populates with Caching the last username entered. Use OSD Logo for View When enabled, the PCoIP zero client OSD logo appears during login Banner in place of the VMware View banner.
  • Page 172 PCoIP Zero Client and Host Administrator Guide Parameter Description connecting to VMware 4 or later if there is more than about 7 Mbps available on the network. AES-256-GCM (Tera2 only): A more secure encryption method implemented in second-generation Tera2 processors that offers the best performance between hardware endpoints.

  • Page 173: Figure 5-25: Enable Self Help Link Options

    PCoIP Zero Client and Host Administrator Guide Parameter Description (0x201). Please contact your IT administrator for assistance. You have been disconnected due to a configuration error (0x300). Please contact your IT administrator for assistance. You have been disconnected due to a configuration error (0x301).

  • Page 174: Awi Client: View Connection Server + Kiosk Session Settings

    PCoIP Zero Client and Host Administrator Guide When you enable this field, the following options appear: Parameter Description View Connection Server Enter the name of the View Connection Server hosting the self-help virtual machine. Port By default this field is blank, and port 443 is used to communicate with the View Connection Server.

  • Page 175: Figure 5-26: Awi Session Connection Type - View Connection Server + Kiosk

    PCoIP Zero Client and Host Administrator Guide Figure 5-26: AWI Session Connection Type – View Connection Server + Kiosk Table 5-31: AWI Session Page Parameters Parameter Description DNS Name or IP Enter the VMware View Connection Server's DNS name or IP Address address.
  • Page 176 PCoIP Zero Client and Host Administrator Guide Parameter Description Port By default this field is blank, and port 443 is used to communicate with the View Connection Server. If your network is set up to use a non-standard port for secure connections, enter the port number.
  • Page 177 PCoIP Zero Client and Host Administrator Guide Parameter Description Desktop Overlay display(s) when users log in. Note: This overlay provides assurance that login is proceeding if the desktop takes more than a few seconds to appear. Enable Session When enabled, users can press the Ctrl+Alt+F12 hotkey sequence to Disconnect Hotkey pop up the "Zero Client Control Panel"...
  • Page 178 PCoIP Zero Client and Host Administrator Guide Parameter Description Disconnect Message This field lets you control what type of messages appear when a Filter session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: You have been disconnected because you logged in from another location or your host was shut down or restarted.

  • Page 179: Awi Client: View Connection Server + Imprivata Onesign Session Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages.

  • Page 180: Table 5-32: Awi Session Page Parameters

    PCoIP Zero Client and Host Administrator Guide Table 5-32: AWI Session Page Parameters Parameter Description DNS Name or IP Enter the VMware View Connection Server's DNS name or IP Address address. Bootstrap URL Enter the bootstrap URL used to find an initial OneSign server in a OneSign authentication deployment.
  • Page 181 PCoIP Zero Client and Host Administrator Guide Parameter Description Prefer GSC-IS When selected, the GSC-IS interface is used if a smart card supports more than one interface such as CAC (GSC-IS) and PIV endpoint. If a smart card supports only one interface, such as either CAC or PIV endpoint, then only the CAC or PIV endpoint interface is used regardless of this setting.
  • Page 182 PCoIP Zero Client and Host Administrator Guide Parameter Description Salsa20-256-Round12 (Tera1 only): A lighter encryption method implemented in firmware that may offer improved performance for Tera1 clients when connecting to VMware View 4 or later if there is more than about 7 Mbps available on the network. Note: For more information about connecting to VMware View virtual desktops, see "Using PCoIP Zero Clients with VMware View User Guide"...

  • Page 183: Awi Host: Connection Management Interface Session Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description You have been disconnected due to a configuration error (0x303). Please contact your IT administrator for assistance. You have been disconnected due to a configuration error (0x305). Please contact your IT administrator for assistance. You have been disconnected due to a configuration error (0x400).

  • Page 184: Figure 5-28: Awi Session Connection Type - Connection Management Interface (Host)

    PCoIP Zero Client and Host Administrator Guide Figure 5-28: AWI Session Connection Type – Connection Management Interface (Host) Table 5-33: AWI Session Page Parameters Parameter Description DNS Name or IP Enter the DNS name or IP address of the connection manager. Address Session Negotiation Configure the Transport Layer Security (TLS) cipher the client will...
  • Page 185 PCoIP Zero Client and Host Administrator Guide Parameter Description desktops, see "Using PCoIP Zero Clients with VMware View User Guide" (TER0904005). Note: The enabled encryption mode must match between the host and client for a session to be established. If more than one mode is enabled, the firmware selects the following: Host to Tera1 or Tera2 clients: AES-128-GCM or AES-256-GCM for the PCoIP session.

  • Page 186: Awi Client: Connection Management Interface Session Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description You have been disconnected due to a configuration error (0x400). Please contact your IT administrator for assistance. You have been disconnected due to a configuration error (0x401). Please contact your IT administrator for assistance. You have been disconnected due to a configuration error (0x402).

  • Page 187: Figure 5-29: Awi Session Connection Type - Connection Management Interface (Client)

    PCoIP Zero Client and Host Administrator Guide Figure 5-29: AWI Session Connection Type – Connection Management Interface (Client) Table 5-34: AWI Session Page Parameters Parameter Description DNS Name or IP Enter the DNS name or IP address of the connection manager. Address Enable Peer Loss When enabled, the “Network Connection Lost”...
  • Page 188 PCoIP Zero Client and Host Administrator Guide Parameter Description Enable Event Log When enabled, the client sends the contents of its event log to the Notification connection management server. Session Negotiation Configure the Transport Layer Security (TLS) cipher the client will Cipher use to negotiate the TLS session between the PCoIP client and the PCoIP host:...
  • Page 189 PCoIP Zero Client and Host Administrator Guide Parameter Description disconnected you. You have been disconnected because you logged in from another location. You have been disconnected because you disconnected from your workstation. Warning: System-initiated, but expected actions affecting the session: You have been disconnected because your session timed out.

  • Page 190: Osd: Direct To Host Session Settings

    PCoIP Zero Client and Host Administrator Guide 5.6.18 OSD: Direct to Host Session Settings Select the Direct to Host session connection type from the Options > Configuration > Session page to configure a client to connect directly to a host. Click the Advanced button to configure advanced settings for this option.

  • Page 191: Figure 5-31: Advanced Settings

    PCoIP Zero Client and Host Administrator Guide Figure 5-31: Advanced Settings Table 5-35: OSD Session Page Parameters Parameters Description DNS Name or Enter the IP address or DNS name for the host. IP Address Enable Auto-Reconnect When enabled, lets the client automatically reconnect with the last connected host when a session is lost.
  • Page 192 PCoIP Zero Client and Host Administrator Guide Parameters Description You have been disconnected because you logged in from another location or your host was shut down or restarted. You have been disconnected because an administrator disconnected you. You have been disconnected because you logged in from another location.

  • Page 193: Osd: Direct To Host + Slp Host Discovery Session Settings

    PCoIP Zero Client and Host Administrator Guide Parameters Description and displays only Error messages. 4. Show None – Don’t show any disconnect messages. 5.6.19 OSD: Direct to Host + SLP Host Discovery Session Settings Select the Direct to Host + SLP Host Discovery session connection type from the Options >...

  • Page 194: Figure 5-33: Advanced Settings

    PCoIP Zero Client and Host Administrator Guide Figure 5-33: Advanced Settings Table 5-36: OSD Session Page Parameters Parameters Description Enable Auto-Reconnect When enabled, lets the client automatically reconnect with the last connected host when a session is lost. Enable Peer Loss When enabled, the “Network Connection Lost”...
  • Page 195 PCoIP Zero Client and Host Administrator Guide Parameters Description disconnected you. You have been disconnected because you logged in from another location. You have been disconnected because you disconnected from your workstation. Warning: System-initiated, but expected actions affecting the session: You have been disconnected because your session timed out.

  • Page 196: Osd: View Connection Server Session Settings

    PCoIP Zero Client and Host Administrator Guide 5.6.20 OSD: View Connection Server Session Settings Select the View Connection Server session connection type from the Options > Configuration > Session page to configure a client to use a VMware View Connection Server to connect to a virtual desktop.

  • Page 197: Figure 5-35: Advanced Settings

    PCoIP Zero Client and Host Administrator Guide Figure 5-35: Advanced Settings Table 5-37: OSD Session Page Parameters Parameter Description DNS Name or IP Enter the VMware View Connection Server's DNS name or IP Address address. Desktop Name to Select Enter the pool/desktop name used by the client when starting a session.
  • Page 198 PCoIP Zero Client and Host Administrator Guide Parameter Description Prefer GSC-IS When selected, the GSC-IS interface is used if a smart card supports more than one interface such as CAC (GSC-IS) and PIV endpoint. If a smart card supports only one interface, such as either CAC or PIV endpoint, then only the CAC or PIV endpoint interface is used regardless of this setting.

  • Page 199: Osd: View Connection Server + Auto-Logon Session Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description (0x301). Please contact your IT administrator for assistance. You have been disconnected due to a configuration error (0x302). Please contact your IT administrator for assistance. You have been disconnected due to a configuration error (0x303).

  • Page 200: Figure 5-36: Osd Session Connection Type - View Connection Server + Auto-Logon

    PCoIP Zero Client and Host Administrator Guide Figure 5-36: OSD Session Connection Type – View Connection Server + Auto-Logon Figure 5-37: Advanced Settings TER1206003 Issue 1...

  • Page 201: Table 5-38: Osd Session Page Parameters

    PCoIP Zero Client and Host Administrator Guide Table 5-38: OSD Session Page Parameters Parameter Description DNS Name or IP Enter the VMware View Connection Server's DNS name or IP Address address. User name Enter the username for the client. Password Enter the password for the client.
  • Page 202 PCoIP Zero Client and Host Administrator Guide Parameter Description Disconnect Message This field lets you control what type of messages appear when a Filter session is disconnected. There are three categories: Information: User- or administrator-initiated actions affecting the session: You have been disconnected because you logged in from another location or your host was shut down or restarted.

  • Page 203: Osd: View Connection Server + Kiosk Session Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description messages including Info, Warning, and Error messages. 2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages. 3. Show Error Only – This option hides Info and Warning messages and displays only Error messages.

  • Page 204: Figure 5-39: Advanced Settings

    PCoIP Zero Client and Host Administrator Guide Figure 5-39: Advanced Settings Table 5-39: OSD Session Page Parameters Parameter Description DNS Name or IP Enter the VMware View Connection Server's DNS name or IP Address address. Username Type Select the type of username that matches the naming you use for the devices on the View Connection Server.
  • Page 205 PCoIP Zero Client and Host Administrator Guide Parameter Description Banner in place of the VMware View banner. You can upload an OSD logo from the OSD Logo Upload page. Enable Peer Loss When enabled, the “Network Connection Lost” overlay appears on Overlay the display(s) when a loss of network connectivity is detected.

  • Page 206: Osd: View Connection Server + Imprivata Onesign Session Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description You have been disconnected due to a configuration error (0x303). Please contact your IT administrator for assistance. You have been disconnected due to a configuration error (0x305). Please contact your IT administrator for assistance. You have been disconnected due to a configuration error (0x400).

  • Page 207: Figure 5-40: Osd Session Connection Type - View Connection Server + Imprivata Onesign

    PCoIP Zero Client and Host Administrator Guide Figure 5-40: OSD Session Connection Type – View Connection Server + Imprivata OneSign Figure 5-41: Advanced Settings TER1206003 Issue 1...

  • Page 208: Table 5-40: Osd Session Page Parameters

    PCoIP Zero Client and Host Administrator Guide Table 5-40: OSD Session Page Parameters Parameter Description DNS Name or IP Enter the VMware View Connection Server's DNS name or IP Address address. Bootstrap URL Enter the bootstrap URL used to find an initial OneSign server in a OneSign authentication deployment.
  • Page 209 PCoIP Zero Client and Host Administrator Guide Parameter Description You have been disconnected because you logged in from another location or your host was shut down or restarted. You have been disconnected because an administrator disconnected you. You have been disconnected because you logged in from another location.

  • Page 210: Osd: Connection Management Interface Session Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description and displays only Error messages. 4. Show None – Don’t show any disconnect messages. 5.6.24 OSD: Connection Management Interface Session Settings Select the Connection Management Interface session connection type from the Options > Configuration >...

  • Page 211: Figure 5-43: Advanced Settings

    PCoIP Zero Client and Host Administrator Guide Figure 5-43: Advanced Settings Table 5-41: AWI Session Page Parameters Parameter Description DNS Name or IP Enter the DNS name or IP address of the connection manager. Address Enable Peer Loss When enabled, the “Network Connection Lost” overlay appears on Overlay the display(s) when a loss of network connectivity is detected.
  • Page 212 PCoIP Zero Client and Host Administrator Guide Parameter Description You have been disconnected because you logged in from another location or your host was shut down or restarted. You have been disconnected because an administrator disconnected you. You have been disconnected because you logged in from another location.

  • Page 213: Configuring Session Encryption

    PCoIP Zero Client and Host Administrator Guide Parameter Description and displays only Error messages. 4. Show None – Don’t show any disconnect messages. Configuring Session Encryption 5.7.1 MC: Encryption Settings The settings on this page let you configure a profile with the Transport Layer Security (TLS) level to use for negotiating PCoIP sessions between clients and hosts, and also with the encryption scheme that devices will use.

  • Page 214: Awi: Help For Encryption Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description Note: This method offers the best performance between hardware endpoints for Tera2 devices. Enable AES-128-GCM When enabled, uses the AES-128-GCM encryption scheme to Encryption (Tera1) secure a PCoIP session. Note: This method offers the best performance between hardware endpoints for Tera1 devices.

  • Page 215: Figure 5-45: Mc Bandwidth Configuration

    PCoIP Zero Client and Host Administrator Guide Figure 5-45: MC Bandwidth Configuration Table 5-43: MC Bandwidth Configuration Parameters Parameter Description Device Bandwidth Limit Enter the maximum bandwidth peak for hosts or clients. When configuring hosts, this setting defines the bandwidth from the host to the client (e.g., graphics data).

  • Page 216: Awi: Bandwidth Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description network with understood congestion or packet loss. If the bandwidth is not required, the bandwidth used drops below the floor. When configuring hosts, this setting defines the minimum bandwidth from the host to the client (e.g., graphics data).When configuring clients, it defines the minimum bandwidth from the client to the host (e.g., USB data).

  • Page 217: Figure 5-46: Awi Bandwidth Page

    PCoIP Zero Client and Host Administrator Guide Figure 5-46: AWI Bandwidth Page Table 5-44: AWI Bandwidth Parameters Parameter Description Device Bandwidth Limit Enter the maximum bandwidth peak for hosts or clients. When configuring hosts, this setting defines the bandwidth from the host to the client (e.g., graphics data).

  • Page 218: Configuring The Language

    PCoIP Zero Client and Host Administrator Guide Parameter Description with a minimum value of 1 Mbps. Device Bandwidth Floor Enter the minimum bandwidth when congestion is present and bandwidth is required. This allows you to optimize performance for a network with understood congestion or packet loss. If the bandwidth is not required, the bandwidth used drops below the floor.

  • Page 219: Awi Client: Language Settings

    PCoIP Zero Client and Host Administrator Guide Figure 5-47: MC Language Configuration Table 5-45: MC Language Configuration Parameters Parameter Description Language Configure for the OSD user interface. Note: This does not affect the language setting for the actual user session. Note: This property requires a device restart after being changed.

  • Page 220: Osd: Language Settings

    PCoIP Zero Client and Host Administrator Guide Figure 5-48: AWI Client Language Page Table 5-46: AWI Client Language Parameters Parameter Description Language Configure for the OSD user interface. Note: This does not affect the language setting for the actual user session.

  • Page 221: Configuring Osd Parameters

    PCoIP Zero Client and Host Administrator Guide Figure 5-49: OSD Language Page Table 5-47: OSD Language Parameters Parameter Description Language Configure for the OSD user interface. Note: This does not affect the language setting for the actual user session. Keyboard Layout Change the layout of the keyboard.

  • Page 222: Awi Client: Osd Settings

    PCoIP Zero Client and Host Administrator Guide To enable a property in the MC, click the Set in Profile checkbox and configure the fields as indicated. After you update the properties on this page, click Save to save your changes. Figure 5-50: MC OSD Configuration Table 5-48: MC Language Configuration Parameters Parameter...

  • Page 223: Osd: Osd Settings

    PCoIP Zero Client and Host Administrator Guide Figure 5-51: AWI On Screen Display Page Table 5-49: AWI OSD Parameters Parameter Description Screen-Saver Timeout Configure the OSD screen-saver timeout with the number of seconds to wait (10 to 9999) before the attached displays are put into low- power mode.

  • Page 224: Configuring Image Quality

    PCoIP Zero Client and Host Administrator Guide Figure 5-52: OSD OSD Page Table 5-50: OSD OSD Parameters Parameter Description Screen-Saver Timeout Configure the OSD screen-saver timeout with the number of seconds to wait (10 to 9999) before the attached displays are put into low- power mode.

  • Page 225: Figure 5-53: Mc Image Configuration

    PCoIP Zero Client and Host Administrator Guide Figure 5-53: MC Image Configuration Table 5-51: MC Image Configuration Parameters Parameter Description Minimum Image Quality Lets you compromise between image quality and frame rate when network bandwidth is limited. Some use cases may require lower- quality images at a higher frame rate while others need higher- quality images at a lower frame rate.

  • Page 226: Awi Host: Image Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description Note: This setting does not work in PCoIP sessions with VMware View virtual desktops running release 5.0 or earlier. Disable Build to Leave this field unchecked to retain the PCoIP protocol's build-to- Lossless lossless feature, where images continue to be refined in the background until they reach a fully lossless state (i.e., identical pixel-...

  • Page 227: Figure 5-54: Awi Host Image Page

    PCoIP Zero Client and Host Administrator Guide Figure 5-54: AWI Host Image Page Note: When the Use Client Image Settings field is not selected, the text boxes on this page are replaced with sliders, as shown below. Figure 5-55: AWI Host Image Page – Use Client Image Settings Disabled Table 5-52: AWI Host Image Page Parameters Parameter Description...
  • Page 228 PCoIP Zero Client and Host Administrator Guide Parameter Description Minimum Image Quality Lets you compromise between image quality and frame rate when network bandwidth is limited. Some use cases may require lower- quality images at a higher frame rate while others need higher- quality images at a lower frame rate.

  • Page 229: Awi Client: Image Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description perceptually lossless, but is not a fully lossless state. This may provide some bandwidth savings, but is not recommended for use cases that require images and desktop content to be truly lossless. If you have any questions about this field setting, contact Teradici support.
  • Page 230 PCoIP Zero Client and Host Administrator Guide Parameter Description Note: The Maximum Initial Image Quality must be greater than or equal to the Minimum Image Quality. Maximum Initial Image Move the slider towards Reduced to reduce the network bandwidth Quality peaks caused by screen content changes, but produce lower quality images.

  • Page 231: Osd: Image Settings

    PCoIP Zero Client and Host Administrator Guide 5.11.4 OSD: Image Settings The Image page lets you make changes to the image quality of the PCoIP session. You can display this page from the Options > User Settings > Image menu. Note: This setting applies only to sessions between zero clients and hosts.

  • Page 232: Configuring Monitor Emulation

    PCoIP Zero Client and Host Administrator Guide 5.12 Configuring Monitor Emulation 5.12.1 MC: Monitor Emulation The Monitor Emulation page lets you configure a profile to enable or disable the monitor emulation feature. This page is only available on host cards still using monitor emulation. It is disabled and non-editable on the client.

  • Page 233: Awi Tera1 Host: Monitor Emulation

    PCoIP Zero Client and Host Administrator Guide Parameter Description Enable Monitor This field affects DDC queries for the port 2 connector, and provides Emulation on Video Port functionality similar to that for the port 1 connector. Note: This property requires a device restart after being changed. Enable Monitor This field affects DDC queries for the port 3 connector, and provides Emulation on Video Port...

  • Page 234: Awi Tera2 Host: Monitor Emulation

    PCoIP Zero Client and Host Administrator Guide Parameter Description (DDC) queries when a PCoIP session is active. Note: Enabling this field can help resolve problems where video is not present at the client. Enable Monitor This field affects DDC queries for the port 2 connector, and provides Emulation on DVI-2 functionality similar to that for the port 1 connector.

  • Page 235: Configuring Time

    PCoIP Zero Client and Host Administrator Guide Parameter Description Enable Monitor This field affects DDC queries for the port 2 connector, and provides Emulation on Video Port functionality similar to that for the port 1 connector. Enable Monitor This field affects DDC queries for the port 3 connector, and provides Emulation on Video Port functionality similar to that for the port 1 connector.

  • Page 236: Awi: Time Settings

    PCoIP Zero Client and Host Administrator Guide Figure 5-61: MC Time Configuration Table 5-58: MC Time Configuration Parameters Parameter Description NTP Server Hostname Configure the IP address or fully qualified domain name (FQDN) of the NTP server that the host or client will contact to determine the current time.

  • Page 237: Figure 5-62: Awi Time Page

    PCoIP Zero Client and Host Administrator Guide Note: To simplify system troubleshooting, set the NTP parameters to allow user events to correlate with the relevant diagnostic event log entries. You can display this page for the host or client from the Configuration > Time menu. Figure 5-62: AWI Time Page Table 5-59: AWI Time Page Parameters Parameter...

  • Page 238: Configuring Security

    PCoIP Zero Client and Host Administrator Guide Parameter Description Enable Daylight Enable or disable the automatic adjustment for Daylight Saving Time Savings Time (DST). 5.14 Configuring Security 5.14.1 MC: Security Settings The settings on this page let you configure a profile with the security parameters to use for hosts and clients.

  • Page 239: Awi: Help For Security Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description Enable Hotkey When enabled, the client can be reset to its factory defaults using the Parameter Reset keyboard combination Ctrl+Alt+Shift+Space when the client is not in a PCoIP session. Hide Parameter Reset When enabled, the reset hotkey sequence is not shown on the client Hotkey Sequence OSD.

  • Page 240: Awi Tera1 Host: Audio Permissions

    PCoIP Zero Client and Host Administrator Guide Figure 5-64: MC Audio Permissions Table 5-61: MC Audio Permissions Parameters Parameter Description Enable HD Audio Enable to configure audio support on the device. Note: This property must be enabled on both the host and the client. When disabled, the audio hardware is not available for the host operating system to enumerate.

  • Page 241: Figure 5-65: Awi Tera1 Host Audio Page

    PCoIP Zero Client and Host Administrator Guide For subsequent sessions, use the Audio page (accessed from the Permissions > Audio menu) to configure the audio permissions for the device. After you update the options on this page, click Apply to save your changes. To display the Audio page from the Administrative Web Interface, select the Permissions menu, and then click Audio.

  • Page 242: Awi Client: Audio Permissions

    PCoIP Zero Client and Host Administrator Guide 5.15.3 AWI Client: Audio Permissions You can configure the audio permissions from the Initial Setup page when you start your first session. For subsequent sessions, use the Audio page (accessed from the Permissions > Audio menu) to configure the audio permissions for the device.

  • Page 243: Figure 5-67: Mc Power Permissions

    PCoIP Zero Client and Host Administrator Guide Figure 5-67: MC Power Permissions Table 5-64: MC Power Permissions Parameters Parameter Description Client Power This property configures the functionality of the client's remote PC button. Button Function The host is commanded to perform a soft power off (i.e., to go into sleep mode) when the client's remote PC button is pressed for less than four seconds and soft power off is enabled.

  • Page 244: Awi Tera1 Client: Power Permissions

    PCoIP Zero Client and Host Administrator Guide 5.16.2 AWI Tera1 Client: Power Permissions The Power page lets you configure host power-off permissions for the client. You can access this page from the Permissions > Power menu. Figure 5-68:  AWI Tera1 Client Power Page Table 5-65: AWI Tera1 Client Power Page Parameters Parameter Description...

  • Page 245: Awi Host: Host Driver Function

    PCoIP Zero Client and Host Administrator Guide Note: For information about how to install and use the PCoIP host software, see the "PCoIP Host Software User Guide (TER0810001)". To enable a property in the MC, click the Set in Profile checkbox and configure the fields as indicated.

  • Page 246: Configuring The Event Log

    PCoIP Zero Client and Host Administrator Guide Note: For information about how to install and use the PCoIP host software, see the "PCoIP Host Software User Guide (TER0810001)". Figure 5-70: AWI Host Driver Function Page Table 5-67: AWI Host Driver Function Parameters Parameter Description Enable Host...

  • Page 247: Figure 5-71: Mc Event Log Control

    PCoIP Zero Client and Host Administrator Guide Figure 5-71: MC Event Log Control Table 5-68: MC Event Log Control Parameters Parameter Description Enable Diagnostic When enabled, the device will include connection management-specific messages in the device's event log. Event Log Filter Configure the event log filtering mode as terse or verbose.

  • Page 248: Awi: Event Log Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description Note: You can only enable enhanced logging for one of the above categories at any one time. 5.18.2 AWI: Event Log Settings The Event Log page lets you view and clear event log messages from the host or client, and set the log filtering mode on the device.

  • Page 249: Table 5-69: Awi Event Log Page Parameters

    PCoIP Zero Client and Host Administrator Guide Table 5-69: AWI Event Log Page Parameters Parameter Description Event log Messages View: Click to open a browser page that displays the event log messages (with timestamp information) stored on the device. Press F5 to refresh the browser page log information.

  • Page 250: Osd: Event Log Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description Smart Card System OneSign Note: You can only enable enhanced logging for one of the above categories at any one time. 5.18.3 OSD: Event Log Settings The Event Log page lets you view, refresh, and clear event log messages from the client. You can access this page from the Options >...

  • Page 251: Configuring Peripherals

    PCoIP Zero Client and Host Administrator Guide 5.19 Configuring Peripherals 5.19.1 MC: Peripheral Settings The setting on this page lets you configure a profile to enable or disable USB Enhanced Host Controller Interface (EHCI) mode on selected devices. To enable a property in the MC, click the Set in Profile checkbox and configure the fields as indicated.

  • Page 252: Configuring Ipv6

    PCoIP Zero Client and Host Administrator Guide 5.20 Configuring IPv6 5.20.1 MC: IPv6 Settings The settings on this page let you configure a profile to enable IPv6 for PCoIP devices connected to an IPv6 network. Note: IPv6 is not currently supported by VMware View. To enable a property in the MC, click the Set in Profile checkbox and configure the fields as indicated.

  • Page 253: Awi: Ipv6 Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description SLAAC Address 1-4). SLAAC is enabled by default. Note: This property requires a device restart after being changed. IPv6 Gateway Address Configures the IPv6 gateway address (e.g., "FD0F:EC91:16F9:201:215:58FF:FEA0:1565"). This is the value provided in Router Advertisements (if enabled);...

  • Page 254: Figure 5-76: Awi Ipv6 Page

    PCoIP Zero Client and Host Administrator Guide Figure 5-76: AWI IPv6 Page Note: When you make a change to one of the settings on this page, you must reboot your device for the change to take effect. Table 5-73: AWI IPv6 Page Parameters Parameter Description Enable IPv6...

  • Page 255: Osd: Ipv6 Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description field is automatically populated by the DHCPv6 server. Domain Name The domain name used (e.g., "domain.local") for the host or client. If DHCPv6 is enabled, this field is automatically populated by the DHCPv6 server.

  • Page 256: Figure 5-77: Osd Ipv6 Page

    PCoIP Zero Client and Host Administrator Guide Figure 5-77: OSD IPv6 Page Note: When you make a change to one of the settings on this page, you must reboot your device for the change to take effect. Table 5-74: OSD IPv6 Page Parameters Parameter Description Enable IPv6...

  • Page 257: Configuring The Display Topology

    PCoIP Zero Client and Host Administrator Guide Parameter Description Domain Name The domain name used (e.g., "domain.local") for the host or client. If DHCPv6 is enabled, this field is automatically populated by the DHCPv6 server. FQDN The fully qualified domain name for the host or client. If DHCPv6 is enabled, this field is automatically populated by the DHCPv6 server.

  • Page 258: Figure 5-78: Mc Display Topology Configuration

    PCoIP Zero Client and Host Administrator Guide Figure 5-78: MC Display Topology Configuration Table 5-75: MC Display Topology Configuration Parameters Parameter Description Dual-Display Zero Client Enable Configuration Enable to configure a device that supports two displays per PCoIP chipset. Display Layout Select the layout for the displays (A and B).
  • Page 259 PCoIP Zero Client and Host Administrator Guide Parameter Description Center: Select to horizontally center displays. With this setting, use the center area of the screen when navigating between displays of different sizes. Bottom: Select to align displays at the bottom. With this setting, use the bottom area of the screen when navigating between displays of different sizes.
  • Page 260 PCoIP Zero Client and Host Administrator Guide Parameter Description Horizontal: Select to arrange displays horizontally, as indicated in the diagram. Vertical: Select to arrange displays vertically, as indicated in the diagram. Box: Select to arrange displays in a box formation, as indicated in the diagram.

  • Page 261: Osd Dual-Display: Display Topology Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description Position Specify which display is physically connected to each port. Rotation Configure the rotation of the display in each port: No rotation 90° clockwise 180° rotation 90° counter-clockwise Resolution The display resolution can be configured for a PCoIP session between a virtual machine or host and a zero client.

  • Page 262: Figure 5-79: Osd Tera1 Display Topology Page

    PCoIP Zero Client and Host Administrator Guide Figure 5-79: OSD Tera1 Display Topology Page Table 5-76: OSD Tera1 Display Topology Page Parameters Parameter Description Enable Configuration Enable to configure a device that supports two displays per PCoIP chipset. Display Layout Select the layout for the displays (A and B).

  • Page 263: Osd Quad-Display: Display Topology Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description displays of different sizes. Bottom: Select to align displays at the bottom. With this setting, use the bottom area of the screen when navigating between displays of different sizes. Vertical layout: Left: Select to align displays on the left.

  • Page 264: Figure 5-80: Osd Tera2 Display Topology Page

    PCoIP Zero Client and Host Administrator Guide topology feature to a PCoIP session between a client and a PCoIP host, you must have the PCoIP host software installed on the host. Note: Always change the display topology settings using this OSD Display Topology page. Do not try to change these settings using the Windows Display Settings in a virtual machine when using VMware View.
  • Page 265 PCoIP Zero Client and Host Administrator Guide Parameter Description Alignment Select how you want displays aligned when they are different sizes. Note: This setting affects which area of the screen to use when users move the cursor from one display to the other. The alignment options that appear in the drop-down list depend on the selected display layout.

  • Page 266: Uploading An Osd Logo

    PCoIP Zero Client and Host Administrator Guide Parameter Description Resolution The display resolution can be configured for a PCoIP session between a virtual machine or host and a zero client. The zero client detects the supported display resolutions of the monitor and populates them to the drop-down menu.

  • Page 267: Awi Client: Osd Logo Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description Upload Click Upload to transfer the specified image file to the client. A message to confirm the upload appears. 5.22.2 AWI Client: OSD Logo Settings The OSD Logo page lets you upload an image to display on the Connect page of the local On Screen Display (OSD) GUI.

  • Page 268: Figure 5-84: Mc Profile Firmware Configuration

    PCoIP Zero Client and Host Administrator Guide Note: Before you can assign a firmware file to a profile, you must first ensure that the file has been imported into the MC from the Update > Import Firmware menu. For more information, see the "PCoIP Management Console User Manual"...

  • Page 269: Awi: Firmware Upload Settings

    PCoIP Zero Client and Host Administrator Guide 5.23.2 AWI: Firmware Upload Settings The Firmware page lets you upload a new firmware build to the host or client. You can access this page from the Upload > Firmware menu. Note: The host and client must have the same firmware release version installed. Figure 5-87: AWI Firmware Upload Page Table 5-81: AWI Firmware Upload Page Parameters Parameter...

  • Page 270: Configuring Usb Permissions

    PCoIP Zero Client and Host Administrator Guide 1. Ensure the host PC or workstation is in an idle state (i.e., that all applications are closed). 2. Log into the host's AWI. 3. From the Firmware Upload page, browse to the folder containing the firmware file. This file will have an ".all"...

  • Page 271: Table 5-82: Mc Profile Zero Client Usb Configuration Parameters

    PCoIP Zero Client and Host Administrator Guide Table 5-82: MC Profile Zero Client USB Configuration Parameters Parameter Description Profile Zero Choose one of the following: Client USB Do not erase the device's existing USB authorizations: Select this option Authorization if you want to use the existing USB authorization settings that are configured on the client.

  • Page 272: Figure 5-89: Usb Authorization - Add New

    PCoIP Zero Client and Host Administrator Guide Figure 5-89: USB Authorization – Add New Figure 5-90: USB Unauthorization – Add New Figure 5-91: USB Bridged – Add New Table 5-83: Add Profile USB – Add New Parameters Parameter Description Rule Type When adding a new USB authorization or unauthorization entry, select one of the following: Class: The USB device is authorized by its device class, sub-class, and...

  • Page 273: Awi Client: Usb Permissions

    PCoIP Zero Client and Host Administrator Guide Parameter Description Device Class This field is enabled when Class is selected. Select a supported device class from the drop-down menu, or select Any to authorize or unauthorize (disable) any device class. Sub Class This field is enabled when Class is selected.

  • Page 274: Figure 5-92: Awi Client Usb Page

    PCoIP Zero Client and Host Administrator Guide The factory defaults have no USB permissions configured on the host. The factory defaults for the client USB permissions are "any, any, any" (that is, authorized USB devices). Depending on the host implementation (for example, hardware PCoIP host or software PCoIP host), you can configure the USB permissions as required on the client and/or host.

  • Page 275: Figure 5-93: Device Class Parameters

    PCoIP Zero Client and Host Administrator Guide Parameter Description Remove: Delete a rule for a device or device group from the list. Bridged PCoIP zero clients locally terminate HID devices when connecting to VMware Devices View virtual desktops. However, some devices advertise as HID but use different drivers.

  • Page 276: Figure 5-95: Usb Bridged Parameters

    PCoIP Zero Client and Host Administrator Guide Table 5-85: USB Authorized/Unauthorized Devices Parameters Parameter Description Add new When adding a new USB authorization or unauthorization entry, select one of the following: Class: The USB device is authorized by its device class, sub-class, and protocol information.

  • Page 277: Awi Host: Usb Permissions

    PCoIP Zero Client and Host Administrator Guide Table 5-86: USB Bridged Devices Parameters Parameter Description Vendor ID Enter the vendor ID of the bridged device. The valid range is hexadecimal 0- FFFF. Protocol ID Enter the product ID of the bridged device. The valid range is hexadecimal 0- FFFF.

  • Page 278: Figure 5-96: Awi Host Usb Page

    PCoIP Zero Client and Host Administrator Guide Figure 5-96: AWI Host USB Page Table 5-87: AWI Host USB Page Parameters Parameter Description Authorized Specify the authorized USB devices for the device: Devices Add New: add a new device or device group to the list. This allows USB authorization by ID or Class: ID: The USB device is authorized by its Vendor ID and Product ID.

  • Page 279: Figure 5-97: Device Class Parameters

    PCoIP Zero Client and Host Administrator Guide When you add a new USB authorized or unauthorized entry, the following parameters display depending on whether you describe the device by Class or ID. Figure 5-97: Device Class Parameters Figure 5-98: Device ID Parameters Table 5-88: USB Authorized/Unauthorized Devices Parameters Parameter Description...

  • Page 280: Configuring The Certificate Store

    PCoIP Zero Client and Host Administrator Guide Parameter Description selection available. Vendor ID This field is enabled when ID is selected. Enter the vendor ID of the authorized (or unauthorized) device. The valid range is hexadecimal 0-FFFF. Protocol ID This field is enabled when ID is selected. Enter the product ID of the (authorized or unauthorized) device.

  • Page 281: Awi: Certificate Upload Settings

    PCoIP Zero Client and Host Administrator Guide When you click Add New, the following screen displays. Figure 5-100: MC Add Certificate to Store Table 5-90: MC Add Certificate to Store Parameters Parameter Description Certificate File (*.pem) Use the Browse button to locate the certificate file, and then click Add.

  • Page 282: Figure 5-102: Awi Certificate Upload Page

    PCoIP Zero Client and Host Administrator Guide Note: You can upload up to 16 certificates. As of Firmware Release 3.5, the PCoIP protocol reads just one 802.1X client certificate for 802.1X compliant networks. Make sure you include all the security information for your PCoIP devices in that client certificate. The following are some general guidelines when using 802.1X authentication.

  • Page 283: Configuring An Osd Display Override

    PCoIP Zero Client and Host Administrator Guide Parameter Description Certificate drop-down menu on the Network page. 802.1X Client Certificate This is a read-only field. It is linked to the Client Certificate field on the Network page. 5.26 Configuring an OSD Display Override 5.26.1 OSD Dual-display: Display Settings The Display page lets you enable the Extended Display Identification Data (EDID) override mode.

  • Page 284: Figure 5-103: Osd Tera1Display Page

    PCoIP Zero Client and Host Administrator Guide Figure 5-103: OSD Tera1Display Page Table 5-92: OSD Tera1 Display Page Parameters Parameter Description Enable Attached This option is intended for legacy systems. It configures the client to Display Override send default EDID information to the host when a monitor cannot be detected or is not attached to the client.

  • Page 285: Osd Quad-Display: Display Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description 1440x900 @60 Hz 1400x1050 @60 Hz 1366x768 @60 Hz 1360x768 @60 Hz 1280x1024 @60 Hz 1280x960 @60 Hz 1280x800 @60 Hz 1280x768 @60 Hz 1280x720 @60 Hz 1024x768 @60 Hz 848x480 @60 Hz 800x600 @60 Hz 640x480 @60 Hz Any displays attached to the client will be set to the native resolution...

  • Page 286: Figure 5-104: Osd Tera2 Display Page

    PCoIP Zero Client and Host Administrator Guide Range" message for more than 30 seconds after you set a preferred resolution, you can unplug and re-plug the video cable to reset your display resolution back to its previous value. Note: If you are using the TERA2321 zero client device as your client, preferred resolution settings for only two monitors will display on this page, as shown here.

  • Page 287: Configuring Password And Reset Parameters (Awi/Osd)

    PCoIP Zero Client and Host Administrator Guide Parameter Description 1856x1392 @60 Hz 1792x1344 @60 Hz 1680x1050 @60 Hz 1600x1200 @60 Hz 1600x900 @60 Hz 1440x900 @60 Hz 1400x1050 @60 Hz 1366x768 @60 Hz 1360x768 @60 Hz 1280x1024 @60 Hz 1280x960 @60 Hz 1280x800 @60 Hz 1280x768 @60 Hz 1280x720 @60 Hz...

  • Page 288: Osd: Password Settings

    PCoIP Zero Client and Host Administrator Guide You can enable password protection for these devices on the MC's Security Configuration page. Note: This parameter affects the AWI and the local OSD GUI. Take care when updating the client password as the client may become unusable if the password is lost. Figure 5-105: AWI Password Page Table 5-94: AWI Password Page Parameters Parameter...

  • Page 289: Awi Host: Parameter Reset Settings

    PCoIP Zero Client and Host Administrator Guide Figure 5-106: OSD Change Password Page Table 5-95: OSD Change Password Page Parameters Parameter Description Old Password This field must match the current administrative password before you can update the password. New Password The new administrative password for both the AWI and the local OSD GUI.

  • Page 290: Awi Client: Parameter Reset Settings

    PCoIP Zero Client and Host Administrator Guide Figure 5-107: AWI Host Reset Page Table 5-96: AWI Host Reset Parameters Parameter Description Reset Parameters When you click this button, a prompt appears for confirmation. This is to prevent accidental resets. 5.27.4 AWI Client: Parameter Reset Settings The Reset Parameters page lets you reset configuration and permissions to factory default values stored in flash memory.

  • Page 291: Osd: Parameter Reset Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description to prevent accidental resets. Enable Keyboard When enabled, the user can press the specified combination of keys Shortcut to automatically reset the parameters and permissions for the device. Hide keyboard shortcut When Enable Keyboard Shortcut is enabled and this field is sequence in OSD disabled, the keyboard sequence appears on the Reset Parameters...

  • Page 292: Viewing Diagnostics (Awi/Osd)

    PCoIP Zero Client and Host Administrator Guide Table 5-98: OSD Reset Parameters Parameter Description Reset Parameters When you click this button, a prompt appears for confirmation. This is to prevent accidental resets. 5.28 Viewing Diagnostics (AWI/OSD) 5.28.1 AWI: Help for Event Log Settings For information about the AWI's Event Log page, see AWI: Event Log Settings.

  • Page 293: Awi Client: Session Control Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description Disconnect: If the connection state is Connected or Connection Pending, click this button to end the PCoIP session for the device. If the connection state is Disconnected, this button is disabled. Peer IP Peer IP Address: Displays the IP address for the peer device.

  • Page 294: Awi Host: Session Statistics Settings

    PCoIP Zero Client and Host Administrator Guide Parameter Description Peer IP Peer IP Address: Displays the IP address for the peer device. When not in session, this field is blank. Peer MAC Address Peer MAC Address: Displays the MAC address of the peer device. When not in session, this field is blank.

  • Page 295: Table 5-101: Awi Host Session Statistics Page Parameters

    PCoIP Zero Client and Host Administrator Guide Table 5-101: AWI Host Session Statistics Page Parameters Parameters Description Connection State The current (or last) state of the PCoIP session. Values include the following: Asleep Canceling Connected Connection Pending Disconnected Waking 802.1X Authentication Indicates whether 802.1X authentication is enabled or disabled on Status the device.

  • Page 296: Awi Client: Session Statistics Settings

    PCoIP Zero Client and Host Administrator Guide Parameters Description Image Quality This setting is taken from the Image Quality Preference field on the Preference Image page. The value determines if the image is set to a smoother versus a sharper image. Build to Lossless Options that may appear in this field include the following: Enabled: The Disable Build to Lossless field on the Image page is...

  • Page 297: Figure 5-113: Awi Client Session Statistics Page

    PCoIP Zero Client and Host Administrator Guide Figure 5-113: AWI Client Session Statistics Page Note: The above figure shows session statistics for a client with two connected displays. If your deployment uses four displays, information for all four displays will appear in this section.
  • Page 298 PCoIP Zero Client and Host Administrator Guide Parameters Description Waking 802.1X Authentication Indicates whether 802.1X authentication is enabled or disabled on Status the device. PCoIP Packets Statistics PCoIP Packets Sent: The total number of PCoIP packets sent in the current/last session. PCoIP Packets Received: The total number of PCoIP packets received in the current/last session.

  • Page 299: Osd:session Statistics Settings

    PCoIP Zero Client and Host Administrator Guide Parameters Description Display The port number for the display. Maximum Rate This column shows the refresh rate of the attached display. If the Maximum Rate field on the Image page is set to 0 (i.e., there is no limit), the maximum rate is taken from the monitor's refresh rate.

  • Page 300: Awi Host: Host Cpu Settings

    PCoIP Zero Client and Host Administrator Guide Table 5-103: OSD Session Statistics Page Parameters Parameters Description PCoIP Packets Statistics PCoIP Packets Sent: The total number of PCoIP packets sent in the last session. PCoIP Packets Received: The total number of PCoIP packets received in the last session.

  • Page 301: Awi Client: Audio Settings

    PCoIP Zero Client and Host Administrator Guide Parameters Description when the button is pressed for less than four seconds. S5 (Hard Off): Configures the client' remote PC button to perform a hard power off of the host (i.e., a device shutdown) when the button is pressed for more than four seconds.

  • Page 302: Awi: Pcoip Processor Settings

    PCoIP Zero Client and Host Administrator Guide Figure 5-117: AWI Client Display Page Table 5-105: AWI Client Display Page Parameters Parameters Description Test mode Set the type of test pattern for the attached monitor(s) as follows: Video Test Pattern Generator Pseudo Random Bitstream Test resolution Select the test resolution to use from the drop-down menu.

  • Page 303: Osd: Pcoip Processor Settings

    PCoIP Zero Client and Host Administrator Guide Table 5-106: AWI PCoIP Processor Page Parameters Statistics Description Current Time The current time. This feature requires that NTP be enabled and configured. Time Since Boot View the uptime of the device's PCoIP processor since the last boot. (Uptime) Reset PCoIP Processor Click this button to reset the device.

  • Page 304: Viewing Information (Awi/Osd)

    PCoIP Zero Client and Host Administrator Guide Figure 5-120: OSD Ping Page Table 5-107: Ping Page Parameters Parameter Description Destination IP address or fully qualified domain name (FQDN) to ping. Interval Interval between ping packets. Packet Size Size of the ping packet. Packets Sent Number of ping packets transmitted.

  • Page 305: Figure 5-121: Awi Version Page

    PCoIP Zero Client and Host Administrator Guide Figure 5-121: AWI Version Page Table 5-108: AWI Version Page Parameters Parameters Description VPD Information (Vital Product Data): Information provisioned by the factory to uniquely identify each host or client: MAC Address: Host/client unique MAC address. Unique Identifier: Host/client unique identifier.

  • Page 306: Viewing The Version Information

    PCoIP Zero Client and Host Administrator Guide Parameters Description Bootloader Build Date: Build date of the current bootloader. 5.29.2 Viewing the Version Information The Version page lets you view the hardware and firmware version details for a device. You can access this page from the Options > Information > Version menu. Figure 5-122: OSD Version Page Table 5-109: OSD Version Page Parameters Parameters...

  • Page 307: Figure 5-123: Awi Host Attached Devices Page

    PCoIP Zero Client and Host Administrator Guide Parameters Description PCoIP Processor This information provides details about the PCoIP processor. Information PCoIP Processor Family: The processor family—Tera1 or Tera2. PCoIP Processor Revision: The silicon revision of the PCoIP processor. Revision B of the silicon is denoted by a 1.0. Bootloader Information This information reflects the current firmware bootloader details: Boatloader Version: Version of the current bootloader.

  • Page 308: Figure 5-124: Awi Client Attached Devices Page

    PCoIP Zero Client and Host Administrator Guide Statistic Description Note: This option is only available when the host is in a PCoIP session. 5.29.4 AWI Client: Attached Devices Information The Attached Devices page lets you see information for the displays that are currently attached to the client.

  • Page 309: Configuring User Settings (Osd)

    PCoIP Zero Client and Host Administrator Guide Statistic Description session. Not Initialized: The device is detected in a PCoIP session but the host controller has not initialized the device. Failed Authorization: The device is detected in a PCoIP session but is not authorized. (For more information about USB , see Clientt: USB Permissions).

  • Page 310: Mc: Help For Vmware View Certificate Checking Settings

    PCoIP Zero Client and Host Administrator Guide Table 5-112: OSD VMware View Page Parameters Parameter Description Never connect to Configures the client to reject the connection if a trusted, valid untrusted servers certificate is not installed. Warn before connecting Configures the client to display a warning if an unsigned or expired to untrusted servers certificate is encountered, or when the certificate is not self-signed and the client trust store is empty.

  • Page 311: Osd: Keyboard Settings

    PCoIP Zero Client and Host Administrator Guide Figure 5-126: OSD Mouse Page Table 5-113: OSD Mouse Page Parameters Parameter Description Mouse Speed Move the slider to configure the speed of the mouse cursor. 5.30.5 OSD: Keyboard Settings The Keyboard page lets you change the keyboard character delay and character repeat settings for the OSD session.

  • Page 312: Osd: Help For Image Settings

    PCoIP Zero Client and Host Administrator Guide Figure 5-127: OSD Keyboard Page Table 5-114: OSD Keyboard Page Parameters Parameter Description Keyboard Repeat Delay Move the slider to configure the time that elapses before a character begins to repeat when it is held down. Keyboard Repeat Rate Move the slider to configure the speed at which a character repeats when it is held down.

  • Page 313: Osd: Touch Screen Settings

    PCoIP Zero Client and Host Administrator Guide 5.30.8 OSD: Touch Screen Settings The Touch Screen page lets you configure and calibrate settings for an attached Elo TouchSystems touch screen display. You can access this page from the Options > User Settings >...
  • Page 314 PCoIP Zero Client and Host Administrator Guide Parameter Description automatically restarts. Once calibrated, the coordinates are stored in flash. To manually start the calibration program, from the OSD Touch Screen page, click Start. Follow the onscreen prompts. Installing the Touch Screen to the Zero Client 1.
  • Page 315 PCoIP Zero Client and Host Administrator Guide 5. From the Permissions menu, click USB to display the USB page. 6. In the Bridged Devices area, click Add New. 7. Enter the Vendor ID and Product ID for the touch screen, and then click Apply. 8.

  • Page 316: Pcoip Technology Reference

    PCoIP Zero Client and Host Administrator Guide PCoIP Technology Reference PCoIP Host Cards PCoIP host cards are small add-in cards that can be integrated into tower PCs, rack mount PCs, PC blades, and server blades. The card's TERA-series processor performs advanced display compression algorithms to encode a user's full desktop environment.

  • Page 317: Figure 6-1: Dvi And Displayport Connectors For 2560X1600 Resolution

    PCoIP Zero Client and Host Administrator Guide The following figure illustrates how to connect video cables to each type of zero client to achieve 2560x1600 resolution on a connected display. Figure 6-1: DVI and DisplayPort Connectors for 2560x1600 Resolution TERA2321 DVI-I dual-display PCoIP zero client: This zero client supports one 2560x1600 monitor.

  • Page 318: Pcoip Connection Brokers

    PCoIP Zero Client and Host Administrator Guide PCoIP Connection Brokers PCoIP connection brokers are resource managers that dynamically assign host PCs to zero clients based on the identity of the user establishing a connection from the zero client. Connection brokers are also used to allocate a pool of hosts to a group of zero clients. If the zero clients in a PCoIP deployment are configured to always connect to the same host (i.e., a static one-to-one pairing), then a connection broker is not required.

  • Page 319: Glossary Of Acronyms

    Glossary: 256-bit Salsa20 – EDID Glossary of Acronyms Connection Management Server. An external third-party man- 256-bit Salsa20 agement entity capable of man- Salsa20 is a 256-bit stream cypher aging hosts and clients. Also encryption algorithm. known as a connection broker. Alternating Current Directory Agent Advanced Encryption Standard Display Data Channel...
  • Page 320 Glossary: EEPROM – MC EEPROM HTML Electrically Erasable Pro- Hyper Text Markup Language grammable Read-Only Memory Identification Encapsulating Security Payload Internet Protocol Frames per second. The display IPsec data frame update rate. Internet Protocol Security FQDN IPsec-ESP Fully Qualified Domain Name Internet Protocol Security-Encap- GPIO sulated Security Payload...
  • Page 321 Glossary: MIB – SSL PCoIP Management Information Base. Personal Computer over Internet Used by SNMP. Protocol PCoIP Host Maximum Transmission Unit The host side of a PCoIP system. PCoIP Zero Client Network Address Translation The client (portal) side of a PCoIP system.
  • Page 322 Glossary: TERA1100 – WOU TERA1100 A first-generation Teradici proc- Virtual Desktop Infrastructure essor supporting PCoIP zero client functionality. Video Graphics Array TERA1200 A first-generation Teradici proc- Virtual Machine essor supporting PCoIP host func- tionality. Vital Product Data. Factory pro- TERA2140 visioned information to uniquely A second-generation Teradici proc- identify a host or client.

  • Page 323: Index

    PCoIP Zero Client and Host Administrator Guide Index 802.1X authentication CA root certificates for 281 enabling 117, 120, 238 selecting client certificate for 120 setting authentication identity for 117, 238 accept any peer, enabling for host cards 154 Administrator Web InterfaceSee AWI AES-128-GCM encryption 154-155, 159, 163, 168, 174, 179, 183, 186, 213 AES-256-GCM encryption 154-155, 159, 163, 168, 174, 179, 183, 186, 213 audio permissions 112-113, 239-240, 242...
  • Page 324 PCoIP Zero Client and Host Administrator Guide OneSign appliance server verification 148, 180 uploading to a device 281 uploading to a profile 280 VMware View Connection Server warning 39 clientsSee zero clients connecting to a session 37 connection brokers 318 prerequisites 51, 57, 62, 67, 72, 77, 82, 87, 92, 98, 102, 107 types 52, 57, 62, 67, 72, 77, 82, 87, 93, 98, 103, 108, 111 Connection Management Interface session parameters 151, 183, 186, 210 connection managersSee connection, brokers...
  • Page 325 PCoIP Zero Client and Host Administrator Guide quad-display 257, 261, 263 displaying a test pattern 301 DisplayPort interface 316 DNS-SRV discovery 125-126 DNS server 117, 120 Domain Name SystemSee DNS server Domain Name System Service RecordSee DNS-SRV discovery DVI interface 316 Dynamic Host Configuration ProtocolSee DHCP EDID 283, 285 EHCI, enabling 251, 270, 273 encryption parameters...
  • Page 326 PCoIP Zero Client and Host Administrator Guide enabling host driver function on 244-245 pinging 303 resetting 302 supported in current release 47 supported resolutions for 47 host CPU parameters 300 host driver function, enabling 244-245 hostsSee host cards hotkey enabling reset parameters sequence 238, 290 enabling session disconnect sequence 155, 159, 163, 168, 174, 179, 186 hiding reset parameters sequence 238, 290 reset parameters sequence (Ctrl+Alt+Shift+Space) 238...
  • Page 327 PCoIP Zero Client and Host Administrator Guide logging into AWI 30 MC 23 Management ConsoleSee MC maximum frame rate 224, 226, 229, 231 configuring with 50, 56, 61, 66, 71, 76, 81, 86, 91, 97, 101, 106 logging into 23 menus, hiding 221 monitor emulation parameters 232-234 mouse, setting the cursor speed 310 MTU size, maximum 115, 117...
  • Page 328 PCoIP Zero Client and Host Administrator Guide OSD logo, uploading 266-267 OSD parameters 221-223 OSD screensaver timeout 221-223 overlay windows 43 password setting for AWI 238, 287-288 setting for OSD 238, 287-288 PCoIP MC DNS-based discovery prefix 125-126 PCoIP processor resetting 302 viewing information about 302-303 pinging a host card 303...
  • Page 329 PCoIP Zero Client and Host Administrator Guide resetting to factory defaults 289-291 setting a password 238 session connecting to 37 Connection Management Interface 151, 183, 186, 210 connection types 52, 57, 62, 67, 72, 77, 82, 87, 93, 98, 103, 108, 111, 129 control parameters 292-293 Direct from Client 154 Direct to Host 131, 155, 190...
  • Page 330 PCoIP Zero Client and Host Administrator Guide EHCI 251, 273 unauthorized devices 270, 273, 277 VCS Certificate Check Mode AWI 164, 170, 176, 180 locking 138, 142, 146, 149, 164, 170, 176, 180 MC 137, 141, 146, 149 OSD 309 View Connection Server + Auto-Logon session parameters 140, 168, 199 View Connection Server + Imprivata OneSign session parameters 148, 179, 206 View Connection Server + Kiosk session parameters 144, 174, 203...

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