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   Summary of Contents for Dell Alienware M11x R3

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    ALIENWARE M11x MOBILE MANUAL ®...

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    The contents herein are subject to change without notice. © 2011 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the prior written permission of Dell Inc. is strictly prohibited. Trademarks used in this manual: Alienware...

  • Page 5: Table Of Contents

    CONTENTS CHAPTER 1: SETTING UP YOUR LAPTOP ..........9 Before Setting Up Your Laptop .

  • Page 6: Table Of Contents

    CONTENTS CHAPTER 3: USING YOUR LAPTOP........... . .37 Alienware Command Center .

  • Page 7: Table Of Contents

    My Dell Downloads . . . . . . . . . . . . . . . . . . .

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    Dear Valued Alienware Customer, Welcome to the Alienware family. We are thrilled to include you among the growing number of savvy high‑performance mobile users. The Alienware technicians who have crafted your machine have made certain that your high- performance mobile is properly optimized and performs to its fullest potential. We build machines with one single unwavering purpose: Build It As If It Were Your Own.

  • Page 11: Chapter 1: Setting Up Your Laptop

    CHAPTER 1: SETTING UP YOUR LAPTOP CHAPTER 1: SETTING UP YOUR LAPTOP...

  • Page 12: Before Setting Up Your Laptop

    CHAPTER 1: SETTING UP YOUR LAPTOP Before Setting Up Your Laptop Congratulations on the purchase of your Alienware M11x! Read all safety and setup instructions before connecting your new laptop. Begin by carefully opening the box and removing all components that were shipped to you. Before setting up your laptop or components, see the included invoice to verify that all items ordered are present and be sure to inspect all items for any physical damage that may have occurred during shipment.

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    CHAPTER 1: SETTING UP YOUR LAPTOP Product Documentation and Media The documentation that ships with your Alienware laptop is designed to provide answers to many of the questions that may arise as you explore your new laptop’ s capabilities. You may see the documentation for technical information or general use as needed to answer questions in the future, or aid you in finding answers and solutions.

  • Page 14: Connect The Ac Adapter

    CHAPTER 1: SETTING UP YOUR LAPTOP Connect the AC Adapter WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or equipment damage.

  • Page 15: Press The Power Button

    CHAPTER 1: SETTING UP YOUR LAPTOP Press the Power Button...

  • Page 16: Connect The Network Cable (optional)

    CHAPTER 1: SETTING UP YOUR LAPTOP Connect the Network Cable (Optional)

  • Page 17: Set Up Microsoft Windows

    NOTE: For optimal performance of your computer, it is recommended that you download and install the latest BIOS and drivers for your computer available at support.dell.com. NOTE: For more information on the operating system and features, see support.dell.com/MyNewDell.

  • Page 18: Set Up Wireless Display (optional)

    CHAPTER 1: SETTING UP YOUR LAPTOP Set Up Wireless Display (Optional) The Intel wireless display feature allows you to share your computer display to a TV without the use of cables. You must connect a wireless display adapter to your TV before setting up wireless display.

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    CHAPTER 1: SETTING UP YOUR LAPTOP To set up wireless display: 1. Turn on your computer. 2. Ensure that wireless is enabled. For more information, see “Using the Wireless Control“ on page 44. 3. Connect the wireless display adapter to the TV. 4.

  • Page 20: Connect To The Internet (optional)

    CHAPTER 1: SETTING UP YOUR LAPTOP Connect to the Internet (Optional) Setting Up a Wired Connection • If you are using a dial‑up connection, connect the telephone line to the optional external USB modem and to the telephone wall jack before you set up your Internet connection. •...

  • Page 21: Setting Up A Wireless Connection

    CHAPTER 1: SETTING UP YOUR LAPTOP Setting Up a Wireless Connection NOTE: To set up your wireless router, see  the documentation that shipped with your router. Before you can use your wireless Internet connection, you need to connect to your wireless router.

  • Page 22: Setting Up Your Internet Connection

    CHAPTER 1: SETTING UP YOUR LAPTOP Setting Up Your Internet Connection ISPs and ISP offerings vary by country. Contact your ISP for offerings available in your country. If you cannot connect to the Internet but have successfully connected in the past, the Internet Service Provider (ISP) might have a service outage.

  • Page 23: Chapter 2: Getting To Know Your Laptop

    CHAPTER 2: GETTING TO KNOW YOUR LAPTOP CHAPTER 2: GETTING TO KNOW YOUR LAPTOP...

  • Page 24: Left View Features

    CHAPTER 2: GETTING TO KNOW YOUR LAPTOP This chapter provides information about your new laptop to familiarize you with its various features, and get you up and running quickly. Left View Features Security cable slot — Attaches a commercially available security cable to the computer.

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    CHAPTER 2: GETTING TO KNOW YOUR LAPTOP DisplayPort connector — Connects your computer to external monitors and projectors with DisplayPort. HDMI connector — Connects to a TV for both multi‑channel digital audio and video signals. NOTE: For a monitor without built‑in speakers, only the video signal will be read. USB connector with USB PowerShare —...

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    CHAPTER 2: GETTING TO KNOW YOUR LAPTOP...

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    CHAPTER 2: GETTING TO KNOW YOUR LAPTOP Network connector — Connects your computer to a network or broadband device. 8-in-1 Media Card Reader — Provides a fast and convenient way to view and share digital photos, music, videos, and documents. For information on cards supported, see “Specifications”...

  • Page 28: Right View Features

    CHAPTER 2: GETTING TO KNOW YOUR LAPTOP Right View Features Audio out/Headphone connectors (2) — Connect to a pair of headphones or to a powered speaker or sound system. Audio in/Microphone connector — Connects to a microphone or inputs signal for use with audio programs.

  • Page 29: Back View Features

    CHAPTER 2: GETTING TO KNOW YOUR LAPTOP Back View Features AC adapter connector — Connects to an AC adapter to power the computer and charge the battery.

  • Page 30: Display Features

    CHAPTER 2: GETTING TO KNOW YOUR LAPTOP Display Features...

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    CHAPTER 2: GETTING TO KNOW YOUR LAPTOP Left digital-array microphone — Combines with the right digital‑array microphone to provide high quality sound for video chatting and voice recording. 2 Camera — Built‑in camera for video capture, conferencing, and chat. 3 Camera activity indicator —...

  • Page 32: Computer Base And Keyboard Features

    CHAPTER 2: GETTING TO KNOW YOUR LAPTOP Computer Base and Keyboard Features...

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    CHAPTER 2: GETTING TO KNOW YOUR LAPTOP Power button — Turns the computer on or off when pressed. For more information, see “Power Button” on page 32. Caps lock status light — Turns on if Caps Lock is enabled. Wireless status light —...

  • Page 34: Power Button

    CHAPTER 2: GETTING TO KNOW YOUR LAPTOP Power Button You can program this button to perform actions like shutting down the operating system or entering the standby mode. For details on how to program this button, see Power Options in the control panel of Microsoft Windows operating system.

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    CHAPTER 2: GETTING TO KNOW YOUR LAPTOP On AC adapter: Blue or custom AC‑color The battery is fully charged. Blue or custom AC‑color fading into The computer is turned off or on and white or custom battery‑color the battery is charging. Blue or custom AC‑color fading into The computer is in standby mode.

  • Page 36: Function Keys

    CHAPTER 2: GETTING TO KNOW YOUR LAPTOP Function Keys NOTE: Depending on the configuration of the laptop you purchased, some of the function keys may have no associated tasks. The <Fn> key is located near the bottom-left corner of the keyboard, and is used together with other keys to activate certain functions.

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    CHAPTER 2: GETTING TO KNOW YOUR LAPTOP F5 — Decrease Display Brightness Press <Fn><F5> to decrease the brightness of the display. F7 — Mute on/off Press <Fn><F7> to mute or unmute the sound. F8 — Decrease volume Press <Fn><F8> to decrease the volume level. F9 —...

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    CHAPTER 2: GETTING TO KNOW YOUR LAPTOP PAUSE — Alienware Command Center Press <Fn><PAUSE> to access Alienware Command Center (for more information, see “Alienware Command Center” on page 38). PRT SCRN — AlienFX Press <Fn><PRT SCRN> to enable or disable the AlienFX illumination. AlienFX allows you to control your computer’...

  • Page 39: Chapter 3: Using Your Laptop

    CHAPTER 3: USING YOUR LAPTOP CHAPTER 3: USING YOUR LAPTOP...

  • Page 40: Alienware Command Center

    CHAPTER 3: USING YOUR LAPTOP Alienware Command Center The Alienware Command Center gives you access to Alienware’ s exclusive software and is a continuously upgradable control panel. As Alienware releases new programs, they download directly into the Command Center allowing you to build a library of system management, optimization, and customization tools.

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    CHAPTER 3: USING YOUR LAPTOP Connection Type Computer Cable Display HDMI‑to‑HDMI (HDMI cable) DisplayPort- to-DisplayPort (DisplayPort cable) DisplayPort-to-DVI (DisplayPort-to- DVI adapter + DVI cable) NOTE: You can purchase the DisplayPort-to-DVI adapter and additional HDMI cables at dell.com.

  • Page 42

    CHAPTER 3: USING YOUR LAPTOP 1. Turn off your laptop. 2. Turn off the display and disconnect it from the power supply. 3. Connect one end of the display cable to the DisplayPort or HDMI connector on your Alienware laptop. 4.

  • Page 43: Extending The Desktop

    CHAPTER 3: USING YOUR LAPTOP Extending the Desktop 1. With the external display connected, right‑click on the desktop and select Screen resolution or press the <Fn><F1> keys. 2. Customize the following options: a. Display — Select the display you would like to manage. b.

  • Page 44: Fastaccess Facial Recognition (optional), Battery Pack

    CHAPTER 3: USING YOUR LAPTOP FastAccess Facial Recognition (Optional) Your computer may have the FastAccess facial recognition feature. This feature helps keep your Alienware computer secure by using the unique appearance of your face to verify your identity and automatically supply login information that you would normally enter manually, such as a user ID and password for a Windows account or a secure web site.

  • Page 45

    CHAPTER 3: USING YOUR LAPTOP Battery Meter...

  • Page 46: Using The Wireless Control

    CHAPTER 3: USING YOUR LAPTOP Using the Wireless Control The wireless control allows you to quickly manage all of your wireless radio(s) (Bluetooth, WLAN, and WWAN). To enable/disable wireless: 1. Turn on your computer. 2. Press the <Fn><F3> keys. 3. In the pop‑up window that appears, select the option(s) to enable wireless or clear the option(s) to disable wireless.

  • Page 47: Power Management

    CHAPTER 3: USING YOUR LAPTOP Power Management Understanding Power Consumption In order to fully utilize the power of your battery, it would be a good idea for you to spend some time acquiring a basic understanding of the power management concept from your operating system.

  • Page 48: Reducing Power Consumption

    CHAPTER 3: USING YOUR LAPTOP Customizing Your Power Settings → Control Panel. 1. Click Start 2. Click All Control Panel Items. 3. Double‑click the Power Options icon. 4. Select a power plan from the options shown. To customize specific settings, click Change plan settings next to the selected power plan.

  • Page 49: Nvidia Optimus Technology

    CHAPTER 3: USING YOUR LAPTOP NVIDIA Optimus Technology Your Alienware M11x laptop is equipped with the NVIDIA Optimus technology. The Optimus technology is designed to maximize performance and user experience on your computer, while minimizing the impact on battery life. It enables you to combine the graphic processing capability of the integrated Intel graphic processing unit (GPU) with the discrete NVIDIA GPUv while running graphic-intensive applications such as 3-D games.

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    CHAPTER 3: USING YOUR LAPTOP Changing the Application Profile Settings 1. Right‑click on the desktop and select NVIDIA Control Panel. 2. In the NVIDIA Control Panel window, click 3D Settings to expand the selection (if not already expanded) and then click Manage 3D Settings. 3.

  • Page 51: Configuring The Bios

    CHAPTER 3: USING YOUR LAPTOP Configuring the BIOS System Setup The System Setup options allow you to: • Change the system configuration information after you add, change, or remove any hardware in your laptop. • Set or change a user‑selectable option. •...

  • Page 52: Entering System Setup, System Setup Screens

    CHAPTER 3: USING YOUR LAPTOP Entering System Setup 1. Turn on (or restart) your laptop. NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release <F2> in even intervals until the System Setup screen appears.

  • Page 53: System Setup Options, Service Tag

    NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. NOTE: For the updated system setup information, see the Service Manual at support.dell.com/manuals. Main Menu System Time Displays the system time.

  • Page 54: Intel Speedstep

    CHAPTER 3: USING YOUR LAPTOP Main Menu Integrated Displays the integrated graphics card supported on your Graphics computer. Discrete Graphics Displays the primary discrete graphics card installed on your computer. CPU ID Displays the ID of the processor. Total Memory Displays the total memory available in your computer.

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    CHAPTER 3: USING YOUR LAPTOP Advanced Menu USB Emulation Allows you to enable or disable the USB emulation feature. This feature defines how the BIOS, in the absence of a USB-aware operating system, handles USB devices. USB emulation is always enabled during POST. NOTE: You cannot boot any type of USB device (floppy, hard drive, or memory key) when this option is off.

  • Page 56

    CHAPTER 3: USING YOUR LAPTOP Advanced Menu High Definition Allows you to enable or disable the internal high definition Audio audio device. • Disabled: The internal audio device is disabled and is not visible to the operating system. • Enabled: The internal audio device is enabled. SD Card Reader Allows you to enable or disable the internal SD card reader.

  • Page 57

    CHAPTER 3: USING YOUR LAPTOP Advanced Menu Adapter Warnings Allows you to choose if the computer should display warning messages when you use certain A/C adapters. The computer displays these messages if you attempt to use a A/C adapter that has too little capacity for your configuration. •...

  • Page 58: Wireless Switch

    CHAPTER 3: USING YOUR LAPTOP Wireless Menu WWAN Allows you to enable or disable the internal WWAN device. Wireless Switch/ Allows you to enable or disable all the internal wireless devices. Hotkey Security Menu Supervisor Displays if the supervisor password is clear or set. Password User Password Displays if the user password is clear or set.

  • Page 59: Hard Drive

    CHAPTER 3: USING YOUR LAPTOP Boot Menu Use the <F5> or <F6> keys to change the boot device priority. You can choose from: • Hard Drive • USB Storage • CD/DVD/BD • Removal Devices • Network Exit Menu Exit Saving Allows you to exit System Setup and save your changes to Changes CMOS.

  • Page 60

    CHAPTER 3: USING YOUR LAPTOP...

  • Page 61: Chapter 4: Installing And Replacing Components

    CHAPTER 4: INSTALLING AND REPLACING COMPONENTS CHAPTER 4: INSTALLING AND REPLACING COMPONENTS...

  • Page 62: Before You Begin

    You can purchase components for your computer at dell.com or alienware.com. NOTE: See the Service Manual at support.dell.com/manuals for installation instructions of all serviceable components. Parts purchased from Dell and Alienware will ship with specific replacement instructions. Before You Begin This section provides procedures for removing and installing the components in your laptop.

  • Page 63: Turning Off Your Computer

    CHAPTER 4: INSTALLING AND REPLACING COMPONENTS Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your laptop. 1. Save and close all open files and exit all open programs. →...

  • Page 64: Before Working Inside Your Computer

    CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 65

    CHAPTER 4: INSTALLING AND REPLACING COMPONENTS CAUTION: To avoid damaging the computer, perform the following steps before you begin working inside the computer. 1. Ensure that the work surface is flat and clean to prevent the computer cover from being scratched.

  • Page 66: Replacing The Battery Pack

    This battery pack can easily be removed and replaced. Ensure that the laptop is properly shut down before changing the battery pack. CAUTION: To avoid damage to the laptop, use only the battery designed for this particular Alienware laptop. Do not use batteries designed for other Alienware or Dell laptops. To remove the battery pack: 1.

  • Page 67

    CHAPTER 4: INSTALLING AND REPLACING COMPONENTS captive screws (8) 2 base cover...

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    CHAPTER 4: INSTALLING AND REPLACING COMPONENTS 4. Remove the two screws that secure the battery pack to the computer base. 5. Disconnect the battery pack cable from the connector on the system board. 6. Lift and slide the battery pack out of the computer. battery pack 3 battery pack cable 2 screws (2)

  • Page 69: Upgrading Or Replacing Memory

    CHAPTER 4: INSTALLING AND REPLACING COMPONENTS Upgrading or Replacing Memory Your laptop is equipped with a configurable memory unit. The industry standard JEDEC PC3-8500/PC3-10600 (DDR3) SODIMM memory module connectors are available for memory upgrade. The table below illustrates all the possible ways system memory can be configured. Memory connector #1 Memory connector #2 Total memory...

  • Page 70: Removing The Memory Module(s)

    CHAPTER 4: INSTALLING AND REPLACING COMPONENTS Removing the Memory Module(s) 1. Follow the instructions in “Before You Begin” on page 60. 2. Shut down the laptop and turn it over. 3. Loosen the eight captive screws and remove the base cover. 4.

  • Page 71

    CHAPTER 4: INSTALLING AND REPLACING COMPONENTS memory module 4 notch 2 spring locks (2) 5 memory module connector 3 tab To replace the memory modules, perform the removal steps in reverse order. While inserting the memory module into the connector align the notch on the memory module with the tab on the memory module connector.

  • Page 72: Upgrading Or Replacing The Hard Drive Assembly

    CHAPTER 4: INSTALLING AND REPLACING COMPONENTS Upgrading or Replacing the Hard Drive Assembly Your laptop is equipped with one hard drive socket. Removing the Hard Drive 1. Follow the instructions in “Before You Begin” on page 60. 2. Shut down the laptop and turn it over. 3.

  • Page 73

    CHAPTER 4: INSTALLING AND REPLACING COMPONENTS captive screws (3) 3 pull-tab 2 hard-drive assembly...

  • Page 74

    CHAPTER 4: INSTALLING AND REPLACING COMPONENTS 8. Remove the four screws that secure the hard drive to the hard drive bracket. 9. Lift the hard drive bracket of the hard drive according to the illustration. hard drive bracket 3 hard drive 2 screws (4)

  • Page 75

    CHAPTER 4: INSTALLING AND REPLACING COMPONENTS 10. Remove the interposer from the hard drive. hard drive 2 interposer To replace the hard drive, perform the removal steps in reverse order.

  • Page 76

    CHAPTER 4: INSTALLING AND REPLACING COMPONENTS...

  • Page 77: Chapter 5: Troubleshooting

    CHAPTER 5: TROUBLESHOOTING CHAPTER 5: TROUBLESHOOTING...

  • Page 78: Basic Hints And Tips

    CHAPTER 5: TROUBLESHOOTING Basic Hints and Tips • Computer does not power on: Is your AC adapter cable securely connected to a working electrical outlet? If connected to a power strip, ensure that the strip is actually working. • Connections: Check all the cables to ensure that there are no loose connections anywhere.

  • Page 79: Backup And General Maintenance

    CHAPTER 5: TROUBLESHOOTING Backup and General Maintenance • Always back up your important data on a regular basis and keep copies of your operating system and software safe. Do not forget to note the serial numbers if you are storing them outside of their original cases ‑...

  • Page 80

    CHAPTER 5: TROUBLESHOOTING When troubleshooting your computer, remember the following safety guidelines: • Before touching any of the computer’ s internal components, touch an unpainted portion of the chassis. Doing so will safely discharge any static electricity, which could damage your computer.

  • Page 81: Software Diagnostic Tools

    CHAPTER 5: TROUBLESHOOTING Software Diagnostic Tools Enhanced Pre-Boot System Assessment (ePSA) The computer runs the Enhanced Pre-boot System Assessment (ePSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, and so on. To invoke ePSA: 1.

  • Page 82

    CHAPTER 5: TROUBLESHOOTING If ePSA completes successfully, the following message appears “Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).” If you are experiencing memory issues, press <y> else press <n>. The following message is displayed: “Enhanced Pre-boot System Assessment complete.”...

  • Page 83: Answers To Common Problems

    CHAPTER 5: TROUBLESHOOTING Answers to Common Problems Computer Startup Problems The computer fails the POST The Power On Self Test (POST) ensures that the computer meets all the necessary system requirements and that all hardware is working properly before starting the remainder of the boot process.

  • Page 84: Software Problems, A Program Stops Responding Or Crashes Repeatedly

    CHAPTER 5: TROUBLESHOOTING Software Problems A program stops responding or crashes repeatedly End the program: 1. Press <Ctrl><Shift><Esc> simultaneously. 2. Click the Applications tab and select the program that is no longer responding. 3. Click End Task. Check the software documentation. If necessary, uninstall and then reinstall the program.

  • Page 85: Other Software Problems

    CHAPTER 5: TROUBLESHOOTING Other software problems Back up your files immediately Use a virus-scanning program to check the hard drive, or CDs Save and close any open files or programs and shut down your computer through the Start menu Scan the computer for spyware: If you are experiencing slow computer performance, you frequently receive pop‑up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware.

  • Page 86

    CHAPTER 5: TROUBLESHOOTING Check the software documentation or contact the software manufacturer for troubleshooting information: • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that your computer meets the minimum hardware requirements needed to run the software.

  • Page 87: Hard Drive Problems

    CHAPTER 5: TROUBLESHOOTING Hard Drive Problems Allow the computer to cool before turning it on A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on. Run Check Disk →...

  • Page 88: If The Display Is Blank

    CHAPTER 5: TROUBLESHOOTING Memory Problem Memory errors detected on startup Check memory modules for correct seating and orientation. Reseat the memory modules if applicable (see “Upgrading or Replacing Memory” on page 67). Display Problem If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer.

  • Page 89

    CHAPTER 5: TROUBLESHOOTING Power Problem When you press the power button, the computer does not turn on • If the AC adapter cable is connected to a surge protector or UPS, ensure that the surge protector or UPS is securely connected to an electrical outlet, is switched on and is working correctly.

  • Page 90

    CHAPTER 5: TROUBLESHOOTING...

  • Page 91: Chapter 6: System Recovery

    CHAPTER 6: SYSTEM RECOVERY CHAPTER 6: SYSTEM RECOVERY...

  • Page 92: Alienrespawn

    CHAPTER 6: SYSTEM RECOVERY AlienRespawn CAUTION: Using AlienRespawn permanently removes any programs or drivers installed after you received your computer. Create backup media of applications you need to install on your computer before using AlienRespawn. Use AlienRespawn only if System Restore did not resolve your operating system problem.

  • Page 93

    NOTE: The restoration process may take an hour or more depending on the size of the data to be restored. NOTE: For more information on AlienRespawn, see the knowledge base article 353560 at support.dell.com.

  • Page 94

    CHAPTER 6: SYSTEM RECOVERY Upgrading to AlienRespawn Professional AlienRespawn provides additional features that allow you to: • Backup and restore your computer based on file types • Backup files to a local storage device • Schedule automated backups To upgrade to AlienRespawn Professional: 1.

  • Page 95

    NOTE: A broadband connection is recommended for fast upload or download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents like theft, fire, or natural disasters.

  • Page 96: My Dell Downloads

    Some of the software pre‑installed on your new Dell or Alienware computer do not include a backup CD or DVD. This software is available on the My Dell Downloads website. From this website you can download available software for reinstallation or create your own backup media.

  • Page 97: Chapter 7: Specifications

    CHAPTER 7: BASIC SPECIFICATIONS CHAPTER 7: SPECIFICATIONS...

  • Page 98

    CHAPTER 7: SPECIFICATIONS Computer Model Alienware M11x-R3 Dimensions Height (front and back) 32.7 mm (1.29 inches) Width 285.7 mm (11.25 inches) Depth 233.3 mm (9.19 inches) Weight with 8-cell battery 2.0 kg (4.4 lb) (starting at) NOTE: The weight of your laptop will vary depending on the configuration ordered and the manufacturing variability.

  • Page 99

    CHAPTER 7: SPECIFICATIONS System Information System chipset Mobile Intel QS67 Express Chipset SDRAM bus width one or two 64-bit channels of DDR3 memory up to 1333 MHz Processor address bus width 32 bits Processor data width 64 bits BIOS EPROM 32 Mbit Graphics bus PCIe x16 Gen2 Memory...

  • Page 100

    CHAPTER 7: SPECIFICATIONS IEEE 1394 Controller JMicron JMB380 Interface compliant with standard IEEE 1394a-2000 specification Ports and Connectors Network adapter one RJ45 connector • one 4-pin USB 2.0-compliant connector with PowerShare • two 4-pin USB 3.0-compliant connectors HDMI one 19-pin connector DisplayPort one 20-pin connector Audio...

  • Page 101

    CHAPTER 7: SPECIFICATIONS Communications Network adapter 10/100/1000 Mbps Ethernet LAN on system board • one half Mini‑Card slot Wireless • one full Mini‑Card slot • Bluetooth; Intel Wireless Display (optional); 3G Wireless Internet (optional); 4G Wireless Internet (optional) Video Video controller Integrated Intel HD Graphics 3000 Discrete...

  • Page 102

    CHAPTER 7: SPECIFICATIONS Audio Controller Intel High Definition Audio Speaker single 8-ohms speakers in both the left and right speaker assembly Internal speaker amplifier up to 1 W per channel; up to 2 W total power Internal microphone support dual array digital microphone in camera assembly Volume controls program menus and keyboard media function keys Hard-Drive Storage...

  • Page 103

    CHAPTER 7: SPECIFICATIONS Cards Supported • Secure Digital (SD) memory card Media cards • MultiMedia Card (MMC) • Memory Stick PRO • MultiMedia Card plus (MMC+) • Memory Stick • xD-Picture Card (type - M and type - H) • Intel HD Graphics 3000 Video cards •...

  • Page 104

    CHAPTER 7: SPECIFICATIONS Display Refresh rate 60 Hz Operating angle 0° (closed) to 140° Pixel pitch 0.2550 mm Controls brightness can be controlled through keyboard shortcuts Keyboard (Backlit) Number of keys 82 (Korea, U.S., and Canada); 83 (Europe); 86 (Japan) Backlight color RGB;...

  • Page 105

    CHAPTER 7: SPECIFICATIONS Touch Pad X/Y position resolution 240 cpi (graphics table mode) Size Height 71.7 mm (2.82 inches) sensor-active area Width 34.0 mm (1.34 inches) rectangle Battery 8-cell “smart” lithium ion (63 Whr) Height 11.2 mm (0.44 inches) Width 173 mm (6.81 inches) Depth 109.4 mm (4.31 inches)

  • Page 106

    CHAPTER 7: SPECIFICATIONS Battery Temperature range Operating 0° to 50°C (32° to 122°F) Storage –20° to 60°C (–4° to 140°F) Coin‑cell battery CR-2032 AC Adapter Type 65 W/90 W Input voltage 100-240 VAC Input current (maximum) 65 W 1.7 A/1.6 A 90 W 1.5 A/1.6 A Input frequency...

  • Page 107

    CHAPTER 7: SPECIFICATIONS AC Adapter Output power 65 W/90 W Rated output voltage 19.5 VDC Temperature range Operating 0° to 40°C (32° to 104°F) Storage –40° to 70°C (–40° to 158°F) Connector types DC connector 3-pin, 7.4 mm plug AC connector 3-pin –...

  • Page 108

    CHAPTER 7: SPECIFICATIONS Computer Environment Temperature range Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum) Operating 10% to 90% (non-condensing) Storage 10% to 95% (non-condensing) Maximum vibration (using a random vibration spectrum that simulates user environment) Operating 0.66 GRMS...

  • Page 109

    CHAPTER 7: SPECIFICATIONS Computer Environment Maximum shock (Measured with hard drive in operating status and a 2-ms half-sine pulse for operating. Also measured with hard drive in head-parked position and a 2-ms half-sine pluse for storage) Operating 110 G Storage 160 G Altitude (maximum) Operating...

  • Page 110

    CHAPTER 7: SPECIFICATIONS...

  • Page 111: Appendix

    APPENDIX APPENDIX...

  • Page 112: General And Electrical Safety Precautions

    APPENDIX GENERAL AND ELECTRICAL SAFETY PRECAUTIONS Computer Setup • Read all instructions marked on the product and in the documentation before operating your computer. • Retain all safety and operating instructions. • Never use this product near water or a heat source. •...

  • Page 113

    APPENDIX Computer Use • Route the power cable and all cables away from where people might walk or trip over them. Do not allow anything to rest on the power cable. • Do not spill anything on or into your computer. •...

  • Page 114

    APPENDIX General Safety Precautions • Mechanical Shock: Your computer should never be subjected to severe mechanical shocks. Careless handling of your computer may cause damage. Mechanical shock is not covered by the warranty. • Electrical Shock: If you do not open up your computer, there is nothing to worry about. Your computer protects itself against most irregularities in the power source.

  • Page 115: Contacting Alienware

    To contact Dell for sales, technical support, or customer service issues: 1. Visit dell.com/contactdell. 2. Select your country or region. 3. Select the appropriate service or support link based on your need. 4. Choose the method of contacting Dell that is convenient for you.

  • Page 116

    • dell.com • dell.com/ap (Asian/Pacific countries only) • dell.com/jp (Japan only) • euro.dell.com (Europe only) • dell.com/la (Latin American and Caribbean countries) • dell.ca (Canada only) You can access Alienware Support through the following websites: • support.dell.com • support.jp.dell.com (Japan only) •...

  • Page 117

    The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V. Paseo de la Reforma 2620 - Flat 11° Col. Lomas Altas 11950 México, D.F.

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