Troubleshooting
Cannot power ON the device
When the battery is low the device cannot be powered ON. Conect it to a computer
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via USB or use the wall charger to charge it before powering on the device again.
Reset the device to see if it can power ON normally.
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Check with the computer to see if connects correctly.
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No sound from the earphone
Check if the volume is set to 0.
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Check if the music or video is damaged. Try to play with other files. If the files are
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damaged it might cause serious noise or leaps.
Cannot copy files
Make sure the connection with the computer is correct.
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Check if the memory is FULL.
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Check if the USB cable is broken.
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Settings
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Need help?
Do you have a question about the eGlide Pro III and is the answer not in the manual?