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Reset/Restore
Troubleshooting
Cannot turn on the tablet.
Check the tablet's power level. Please charge it before start-
ing it. If your tablet still cannot be turned on, you may reset it
before you turn it on.
No sound from earphones.
Check if volume is set to '0'. Or earphone may be broken,
please try another one.
Loud static noise.
Check if there is dust in the earphone or speaker. Check if the
file is broken.
Frozen to any operation.
Press and hold the power button for 6 seconds to reset the
device.
Application is not working.
Possible reasons may be that this app is not compatible with
your OS or the downloaded .apk file is broken. You may need
to download a full version.
How do I delete a Google account?
If an account is added, the account is shown in Accounts of
Settings, where you may also add another account. To delete
an undesired account, tap the account, then tap the menu icon
in the upper right hand corner and choose Remove account.
Reset Device
Reset the device by
pressing the reset
button with a small
object sush as a
paper clip.
Factory Restore
Tap Backup & reset
in the settings app.
Then select Factory
data reset to restore
factory settings. This
will erase all data on
the tablet.
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