Table of Contents
Advertisement
Other
Inf@r at @n
Troubleshooting
No picture,
no sound
but TV is on
•
Maybe the cable/air
setting is set to the wrong position.
Select GUIDE tqus+ Menu from the Main menu, select
the Setup option,
and provide the correct information
on the following
screens.
Go to pages 16-17 for detailed
instructions.
•
The channel might be empty-
change channels.
•
If you're watching
your VCR and it's connected
with coaxial cable to the CABLE/ANTENNA jack, tune the TV to channel 3 or 4
(whichever
channel
is selected on the 3/4 switch on the back of your VCR). Also check to make sure the TV/VCR button on the
VCR is in the correct mode (press the TV/VCR button on your VCR).
Sound okay, picture poor
•
Check antenna
connections.
Make sure all of the cables are firmly connected
to the jacks.
•
Try adjusting
sharpness
function to improve weak signals. Go to page 42 for more instructions.
Black box appears
on the screen
•
Closed-captioning
might be on. Check the Closed-Caplion
Display' control panel in the Screen menu. Go to page 42 for more
instructions.
Every time I turn on the TV, the Guide is on the screen
•
The GUIDE Plus+ system automatically
appears
on the screen when you use the POWER button on the remote to turn on the TV.
You can turn off this feature by pressing GUIDE on your remote control and then select the Menu bar. Press the right arrow button
to select Setup. Choose Review options and select OFF,
GUIDE Plus+ System
Problems
GUIDE Plus+ setup won't
switch to channel
9 for VCR and/or
channel
02 cable box
•
Make sure you have removed
the Demo Pin from the G-LINK jack. Check to see if the G-LINK wands are positioned
correctly in
front of components'
remote sensors.
•
GUIDE Plus+ system control of cable box is slower than direct control of the box itself. Keep this in mind when changing
channels.
•
You may have an incorrect
GUIDE Plus+ Channel Lineup. The guide may get out of sync with the cable provider.
Use the GUIDE
iqus+ Setup in the GUIDEIqus+ Menu to change the zip code to 99999. Turn the TV off for 10 minutes.
Use Setup again to change
the zip code back to the correct value. If asked, be sure to select the correct channel lineup from the on-screen
list.
Program
information
doesn't
download
•
Review your setup information
anti make sure it's correct. Press MENU on the remote anti select GUIDEIqus+ Setup. Go to page 16
for detailed instructions
about the GUIDE Plus+ Setup menus.
•
The TV must be off to download
infommtion.
Leave your TV off overnight,
for at least 10 hours, to receive the initial download
for
your area.
•
If you're using a cable box, leave it on so you can receive program
information.
(Continued
on next page)
Chapter
4
47
Advertisement
Table of Contents
