Troubleshooting; Normal Sounds You May Hear; Before Calling For Service - LG WM3988HWA User's Manual & Installation Instructions

CAREAND clEANING
MAINTENANCE (cont.)
Cleaning the Drain Pump Filter
Lint and other objects may accumulate and clog
the drain pump filter. If the washer fails to drain
properly, unplug the washer and allow the water
to cool, if necessary, before proceeding.
Open the drain pump filter access panel.
Unclip the drain hose and pull it out. Place
the end of the drain hose in a pan, bucket, or
floor drain to catch watel:
Remove the plug from the drain hose, and
allow the water to drain completely.
Twist the pump filter counterclockwise to
remove. Remove any lint and foreign objects
from the pump filter.
Reverse the above steps to reinstall the drain
pump filter and drain hose. Be sure to close
the cover panel when finished.
O 3O
TROUBLESHOOTING
NORMAL SOUNDS YOU MAY HEAR
The following sounds may be heard while the
washer is operating. They are normal.
Clicking:
Door lock relay when the door locks and unlocks.
Spraying or hissing:
Steam or water spraying or circulating during
the cycle.
Humming or gurgling:
Drain pump pumping water from the washer at
the end of a cycle.
Splashing:
Clothes tumbling in the drum during the wash
and rinse cycles.
BEFORE CALLING FOR SERVICE
Your Steam Washer
TM
is equipped with an automatic error-monitoring system to detect and diagnose
problems at an early stage. If your washer does not function properly or does not function at all, check the
following before you call for service.
Rattling and • Foreign objects, such as • Stop washer and check drum and drain filter for
clanking noise keys, coins, or safety pins, foreign objects. If noise continues after washer is
may be in drum or p_mp restarted call for service
Thumping • Heavy wash loads may • This is normal. If sound continues, washer is
sound produce a thumping sound, probably out of balance. Stop and redistribute
wash load.
• Stop and redistribute wash load.
Vibrating
noise
• Washer load may be out
of balance.
• Shipping bolts and/or packaging
materials not removed.
• Wash load may be unevenly
distributed in the drum.
• Not all leveling feet are resting
firmly on the floor
• Floor not rigid enough.
Water leaking • Fill hose connection is loose
around washer at tap or washe£
• House drain pipes are clogged.
Excessive •Too much detergent or
sudsing incorrect detergent•
Staining • Laundry products added directly to
the washer drum.
*Washer not unloaded promptly.
• Clothes not sorted properly.
• See Installation Instructions for removing shipping
bolts and packaging.
• Stop washer and rearrange wash load.
• Adjust the leveling feet. Make sure all four feet are in
firm contact with the floor while the washer is in the
spin cycle with a load.
• Make sure that the floor is solid and does not flex.
Refer to "Flooring" in the Installation section.
• Check hoses. Check and tighten hose connections.
• Unclog drain pipe. Contact a plumber if necessary.
• Reduce detergent amount or use low-sudsing
detergent.
Only use detergent with the HE
(High-Efficiency) logo.
• Load the laundry products into the dispenser.
*Always remove items from the washer as soon as the
cycle is completed.
• Always wash dark colors separately from light colors
and whites to prevent discoloration. It possible, do
not wash heavily soiled items with lightly soiled ones.
\ ...... /
sl O