Table of Contents
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Owner's Manual and
Installation Instructions
Two-Speed with
Speed Control
®
AUTOMATIC WASHERS
IMPORTANT:
Read and follow all safety
and operating instructions
before first use of this product.
Your washer may look different
from the washer shown.
Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.
www.sears.com
Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8
www.sears.ca
3953628
PRINTED IN U.S.A.
4/99
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Table of Contents
Related Manuals for Kenmore 11020802990
Summary of Contents for Kenmore 11020802990
- Page 1 Owner's Manual and Installation Instructions ® Two-Speed with Speed Control AUTOMATIC WASHERS IMPORTANT: Your washer may look different Read and follow all safety from the washer shown. and operating instructions before first use of this product. Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A. www.sears.com Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8 www.sears.ca...
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Page 2: Troubleshooting
Please read this manual. It will help Use the space below to record the model you install and operate your new number and serial number of your new Kenmore washer in the safest and Kenmore Washer. most economical way. For more information about the care Model No. - Page 3 Limited Lifetime Warranty on Full 1-Year Warranty White Porcelain Basket Mechanical and Electrical parts For the lifetime of the washer from the For one year from the date of pur- chase, if this washer is installed and date of purchase, Sears will replace the white porcelain wash basket if it chips operated according to the instructions or rusts due to defective material or...
- Page 4 Your safety and the safety of others is very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to hazards that can kill or hurt you and others.
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Page 5: Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS WARNING: To reduce the risk of fire, electric shock, or injury to persons when using your washer, follow basic precautions, including the following: • Read all instructions before using • Do not allow children to play on or the washer. -
Page 6: Installation
INSTALLATION OVERVIEW For a complete fist of too/s and parts needed, see pages 7-9. A. SELECT LOCATION FOR YOUR WASHER (pgs. 11-13) Recessed Areal Laundry Tub Drain System (p. 12) Closet Installation Instructions (p. 11) (99 cm) Standpipe Drain System (p, 13) Floor Drain System (p. - Page 7 B.REMOVE SHIPPING STRAP (p. 14) Tools Needed: Scissors Flashlight (optional depending on installation) C, CONNECT DRAIN HOSE (pgs, 15-16) 0 y u{ Tools Needed: Parts Needed: Pliers that open to 1 9/_ in (3.95 cm) l_ble- 1 yellow, single-wire Flashlight (optional hose clamp (top of wire hose clamp depending on installation)
- Page 8 D. CONNECT INLET HOSES TO WASHER (pgs. 16-17) Tools Needed: Parts Needed: 2 water inlet hoses to 1_ in (3.95_ Flashlight (optional depending on installation) 4 fiat water inlet hose washers E. CONNECT INLET HOSES TO WATER FAUCETS (p. 17) Tools Needed: Parts Needed: Pliers that open to...
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Page 9: Secure Drain Hose
F. SECURE DRAIN HOSE (p. 18) Tools Needed: Parts Needed: Flashlight (optional depend- Shipping strap with fastener ing on installation) G, LEVEL WASHER (p. 19) Tools Needed: Parts Needed: %ein (1.43 mm) open-end wrench 2 front leveling legs with nuts Wood block Flashlight (optional depending on installation) -
Page 10: Grounding Instructions
• For a grounded, cord- connected washer: Selecting the proper location for your GROUNDING INSTRUCTIONS washer will improve its performance and minimize concerns like washer This washer must be grounded, In the walk or noise. event of malfunction or breakdown, ELECTRICAL REQUIREMENTS grounding will reduce the risk of... - Page 11 A. SELECT LOCATION FOR YOUR WASHER - RECESSED AREA/ CLOSET INSTALLATION INSTRUCTIONS This washer may be installed in a recessed area or closet. 14in ma_ • 48 in = (310 cm _) minimum ventilation 19 in area (48.3 _m] (155 cm _) minimum ventilation area...
- Page 12 LAUNDRY TUB DRAIN SYSTEM Check location where washer will be Do not store or operate washer at or installed. This washer can be installed below 32°F (0°C) (some water may using one of three systems: remain in washer), See page 34 for winterizing information.
- Page 13 ALTERNATE LOCATIONS - STANDPIPE AND FLOOR DRAIN SYSTEMS Siphon break: Must be purchased 39 in (99 cm) Floor drain system: Requires a siphon Standpipe drain system: Needs a 2-in break, see chart below. A minimum (5 cm) minimum diameter standpipe with carry-away capacity of 17 gal (64 L) per minimum carry-away capacity of 17 gal (64 L) minute is required.
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Page 14: Remove Shipping Strap
B. REMOVE SHIPPING STRAP STEP 2. Pull firmly to remove the end of the shipping strap that remains pinned to the back of the washer. This will release the rear self-leveling legs. Removing the shipping strap is necessary for smooth operation. If the shipping strap is not removed, the washer will make excessive noise, STEP 3. -
Page 15: Connect Drain Hose
C. CONNECTDRAINHOSE Proper connection of the drain hose will protect your floors from damage due to water leakage, STEP 1, To prevent the drain hose from tTWIST coming off or leaking, it must be installed per the following instructions: PUSH IMPORTANT: To ensure proper installa- tion, this procedure must be followed exactly. - Page 16 D. CONNECT INLET HOSES For standpipe or laundry tub drain TO WASHER systems: STEP 2. Open yellow, single-wire clamp with pliers and slide over hooked end of drain hose to secure the rubber and Proper connection of your inlet hoses corrugated sections together.
- Page 17 STEP 2. Attach the hose with the red E. CONNECT INLET HOSES coupling to the hot water (bottom) inlet TO WATER FAUCETS valve. Attaching the red coupling first makes it easier to tighten connection with STEP 1, Make sure washer basket is pliers.
- Page 18 F. SECURE DRAIN HOSE Securing the drain hose properly will If the water faucets and drain standpipe protect your floors from damage due are recessed, put hooked end of drain to water leakage. hose in standpipe. Tightly wrap the shipping strap around the drain hose STEP 1.
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Page 19: Level Washer
G. LEVEL WASHER STEP 5. Move washer to its final location. STEP 6. Tilt washer forward until rear of washer is at least 3 in (7.6 cm) off Leveling your washer properly pre- floor. You may hear the self-adjusting vents excessive noise and vibration. rear legs click into place. -
Page 20: Final Steps
Take a few minutes to complete this checklist, it will help assure you that you have a proper installation and increase your satisfaction with your Kenmore washer. Check that: Check electrical requirements, Be sure you have correct electrical • The washer is level. -
Page 21: Lid Instructions
To get the maximum cleaning and fabric care from your washer, please read and follow these instructions. NOTE: The drawings in this section show the basic features of all models covered Explosion Hazard by this manual, Refer to the supplied Never place items in the washer "Feature Sheet"... -
Page 22: Select Cycle
2. SELECT CYCLE Choose more time for heavily soiled loads and less time for lightly soiled loads. 3. PULL TIMER TO START ..Lid must be closed to complete cycle. -..PUSH TIMER TO STOP Antiperspirants, Grass Treat with a paste of ammonia Use an enzyme presoak or rub color-safe bleach. -
Page 23: Stopping/Restarting Your Washer
STARTING YOUR WASHER STEP 6. Set the WATER TEMPERA- TURE Control _) (see pages 24-25), STEP 1. Add measured detergent STEP 7. Set RINSE OPTIONS Control directly into washer basket, Then place a load of sorted clothes in the washer. _(see page 27), STEP 2. -
Page 24: Water Level Control
WATER LEVEL CONTROL WATER TEMPERATURE CONTROL Your washer lets you select a wash and _lOJ_teJf_d "-I_ _l d rinse water temperature setting based on the type of load you are washing. This control gives you the flexibility • Using warm rinse water will leave save water when washing small loads, loads dryer after the spin cycle than if... -
Page 25: Automatic Temperature Control (Atc)
AUTOMATIC TEMPERATURE SPEEDS DESCRIPTIONS CONTROL (ATC) This section illustrates and describes the wash/spin speeds you can select "[_ a[_ It" ll'+r+J,+.-+[+,+++,., with the SPEEDS Control. Each speed setting is designed for different types of fabrics and soil levels. ATC takes away the worry of undissolved detergent and ensures EXTRA DELICATE consistent cleaning results from... - Page 26 CYCLE SELECTOR PREWASH Use this cycle to get up to 4 minutes (TIMER) CONTROL of agitation to help remove heavy soils Use thiscontrolto choose the agitation time and to start the washer. and stains that need pretreatment. PRE- WASH Cycle should be followed •...
- Page 27 RINSE OPTIONS CONTROL RINSE AND SPIN When using extra detergent for heavily llhr,J.'rm+++ "-I_] i[,;4 l'+t " " soiled clothes, or washing special+care items, you may find an extra rinse and A second rinse will remove more spin is needed. detergent residue.
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Page 28: Self-Cleaning
SELF-CLEANING LINT FILTER DUAL ACTION PLUS AGITATOR Kenmore's DUAL-ACTION Plus Lint is tittered from the toad Agitator gives you flexible fabric automatically - there's no messy care for even your largest loads, cleanup. Your washer features a self-cleaning filter that traps }int from the water while the washer is washing and deep rinsing the taundry. -
Page 29: Understanding Normal Washer Sounds
UNDERSTANDING NORMAL WASHER SOUNDS Your new washer may make sounds that your old one did not. Because the sounds are unfamiliar, you may be concerned about them. The following describes some of the normal sounds you may hear and what causes them. -
Page 30: Using The Liquid Fabric Softener Dispenser
To Remove the Fabric Softener USING THE LIQUID FABRIC Dispenser for Cleaning SOFTENER DISPENSER STEP 1. Pull the blue lock ring up, After loading the washer, measure and then remove dispenser from agitator add the recommended amount of fabric by pulling up. softener into the dispenser. - Page 31 UNDERSTANDING WHAT HAPPENS IN EACH CYCLE ULTRA CLEAN PERMANENT PREWASH PRESSI Fill to Fill to Fill to selected level selected level selected level • Wash Wash Wash selected time selected time selected time • • • Drain - Drain - Drain - no spin no spin...
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Page 32: Preparing Clothes For Washing
PREPARING CLOTHES SORTING FOR WASHING • Separate heavily soiled items from lightly soiled ones, even if they would normally be washed together. Separate lint givers (towels, chenille) from lint takers (corduroy, synthetics, Follow these recommendations permanent press). When possible, to help you prolong the life of turn lint givers inside out. -
Page 33: Loading Suggestions
LOADING Proper loading of your washer contributes to proper cleaning and fabric care and reduces machine noise. • Drop items into washer loosely. Fill to the top of the basket (top row of holes). Do not wrap items around the agitator. Items should move easily through wash water for best cleaning and wrinkle-free results. -
Page 34: Cleaning Your Washer
CLEANING YOUR WASHER WINTER STORAGE OR MOVING CARE Proper care of your washer can extend its life. This section explains how to care Install and store your washer where it will not freeze. Because some water for your washer properly and safely. may stay in the hoses and pump, Exterior freezing can damage your washer. - Page 35 Most laundering problems are easily solved if you understand the cause. Check these lists for common laundry and washer problems. If you need further assistance, see the back page. Problem Possible Cause Solution Washer Leaks Household plumbing is leaking. Repair plumbing. Inlet hoses not tight.
- Page 36 Problem Possible Cause Solution Won't Drain/ Low voltage or using Check electrical source or call Won't Spin/ an extension cord. electrician. Do not use extension Wet Loads cords. (cont.) Cold rinses. Cold rinses leave loads wetter than warm rinses. This is normal. Continues to Drain hose is less than Raise the drain hose...
- Page 37 Problem Possible Cause Solution Machine Power cord not plugged in. Plug in power cord. Stops No power at plug. Check electrical source or calI eIectrician. Fuse blown or circuit Replace fuse or reset circuit breaker. breaker open. If problem continues, calI eIectrician. Using an extension cord.
- Page 38 Problem Possible Cause Solution Tearing Overloading. Improper Loads should move freely during use of washer, wash. Wash smaller loads or increase water level Improper use of chlorine Do not pour chlorine bleach directly bleach. Undiluted bleach on Ioad. Wipe up bleach spills. will damage fabrics.
- Page 39 "We Maintenance Agreement offers an Service What We Sell." annual preventative maintenance checkup at your request! Sears Maintenance Agreement Maintain the value of your Kenmore Washer with a Sears Maintenance For more information, call Agreement. Kenmore washers are 1-800-827-6655...
- Page 41 In U.S.A. or Canada for in-home major brand repair service: Call 24 hours a day, 7 days a week 1-800-4-MY-HOME" (%800-469-4663) Para pedir servicio de reparaci6n a domicilio - 1-800-676-5811 Au Canada pour tout le service - 1-877-LE-FOYER" (1-877-533-6937) For the repair or replacement parts you need: Call 6 a.m.