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Before Calling For Service
Refrigerator does not operate.
• Confirm showroom switch is in run position.
• Confirm power switch is on.
• Checkfuse or circuit breaker.
• Wait 40 minutes to see if refrigerator restarts. If
lights work but fans and compressor are not
operating, refrigerator may be in defrost cycle.
Refrigerator still won't operate.
• Turn offpower switch. Transfer food to another unit
or place dry ice in freezer section to preserve food.
Warranty
does not cover food loss. Check
warranty certificate for specific coverage.
• Call 1-800-628-5782 inside U.S.A. and
1-319-622-5511 outside U.S.A. to locate an
authorized
Amana technician.
Food temperature appears too warm.
• See above sections.
• Allow time for recently added warm food to reach
refrigerator or freezer temperature.
• Check gaskets for proper seal.
• Adjust refrigerator and/orfreezer
setting.
Chill Zone temperature is too warm.
• Slide control to colder setting.
• Adjust freezer control to colder setting.
Food temperature is too cold.
• Adjust refrigerator control.
• Adjust freezertowarmersetting.AIIowseveral
hours
for temperature to adjust.
Refrigerator runs too frequently.
• It may be normal to maintain constant temperature.
• Doors may have been opened frequently or for an
extended period of time.
• Allow time for recently added warm food to reach
refrigerator or freezer temperature.
• Adjust freezer setting.
• Check gaskets for proper seal.
Water droplets form on inside of refrigerator.
• It is normal during high humidity periods or if doors
have been opened frequently.
Water droplets form on outside of refrigerator.
• Check door gaskets for proper seal.
Refrigerator has an odor.
• See "Odor Removal" instructions in "Care and
Cleaning" section.
Refrigerator or ice maker make unfamiliar sounds or
seems too loud.
• It may be normal. See "Normal Operating Sounds"
section.
Ice maker is not producing ice.
• Confirm ice maker arm is down.
• Confirm household water supply is reaching water
valve.
• Confirm ice makerwiring
harness is completely
inserted into proper holes.
• Check for kinks in tubing. Remove kinks or replace
tubing.
• Check electrical connections to water valve coil.
• Confirm freezer section is operating at proper
temperature.
• Water filter cartridge may need to be replaced.
Ice cubes have an odor.
• See "Odor Removal" instructions in "Care and
Cleaning" section.
• Discard ice and clean ice bucket more frequently. Ice
cubes are porous and absorb odors from other items
stored in freezer.
• Water filter cartridge may need replaced.
Ice cubes stick together or "shrink".
• Empty ice bucket more frequently. If used
infrequently, ice cubes may stick together or shrink.
Ice forms in inlet tube to ice maker.
• Check water pressure. Low water pressure will
cause valve to leak. Self-piercing valves cause low
water pressure. Amana recommends
using a
saddle valve. Contact 1-800-843-0304 or an
Amana dealer for availability.
Do not use self-
piercing
valve.
Amana is not responsible
for
property
damage due to improper
installation
or
water connection.
Crispers or Chef's Pantry
TM
does not close freely.
• Check for a package which may prevent drawer
from closing properly.
• Confirm drawer is in proper position.
• Clean drawer channels with warm, soapy water.
Rinse and dry thoroughly.
• Apply a thin layer of petroleum jelly to drawer
channels.
• Confirm refrigerator is level.
14
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