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Service
Prevention
Checklist
Before calling for service, review this list. It may save both time and expense. The list includes common
occurrences that are not the result of defective workmanship or materials in this washer.
OCCURRENCE
POSSIBLE CAUSE
SOLUTION
High pitch "jet engine"
A certain amount of motor whine is nor-
noise,
mal during the spin cycle.
Rattling and clanking
Foreign objects such as coins or safety
Stop washer and check drum. If noise continues after
noise,
pins may be in drum or pump.
washer is restarted,
objects may be in pump. Call your
authorized servicer.
Belt buckles and metal fasteners are hit-
To prevent unnecessary noise and damage to drum,
ting wash drum.
fasten fasteners and turn items inside out.
Thumping
sound.
Heavy wash loads may produce a thump-
Stop washer and redistribute
wash load.
ing sound. This is usually normal. If
sound continues, washer is probably out
of balance.
Vibrating
noise.
Washer is not resting firmly on floor.
Move washer so it rests firmly on floor. Adjust leveling
legs. See INSTALLATION INSTRUCTIONS for details.
Shipping bolts and foam block have not
See INSTALLATION INSTRUCTIONS for removing ship-
been removed during installation,
ping bolts and foam block.
Wash load unevenly distributed
in drum.
Stop washer and rearrange wash load.
Washer does not start.
Electrical power cord may not be plugged
Make sure plug fits tightly in wall outlet.
in or connection may be loose.
House fuse blown, circuit breaker tripped,
Reset circuit breaker or replace fuse. Do not increase
or a power outage has occurred,
fuse capacity. If problem is a circuit overload, have
it corrected by a qualified electrician. If problem is a
power outage, call local electric company.
Water supply faucets are not turned on.
Turn on water supply faucets.
Motor is overheated.
Washer motor will
It will automatically
restart after a cool down period
stop if it becomes overheated,
of up to 30 minutes (if washer has not been manually
turned off).
Washer door is not completely closed.
Close door completely.
Washer won't spin.
Load is too small.
Add 1 or 2 similar items to help balance the load.
Residue left in drum.
Heavily soiled items.
Wipe drum with a nonabrasive household cleanser, then
rinse. Shake or brush excess dirt and sand from items
before washing
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