Battery Problems; A Hard Disk Drive Problem; Fingerprint Authentication Problems - Lenovo ThinkPad X60s Troubleshooting Manual

Solving computer problems

Battery problems

Problem: The battery cannot be fully charged by the power-off method in the standard charge
time for your computer.
Solution: For details, see the Battery and power category in Troubleshooting under the Problem
solving section in Access Help.
Problem: Your computer shuts down before the battery status indicator shows empty, -or- Your
computer operates after the battery status indicator shows empty.
Solution: Discharge and recharge the battery.
Problem: The operating time for a fully charged battery is short.
For details, see the Battery and power category in Troubleshooting under the Problem
Solution:
solving section in Access Help.
Problem: The computer does not operate with a fully charged battery.
Solution: The surge protector in the battery might be active. Turn off the computer for one minute
to reset the protector; then turn on the computer again.
Problem: The battery does not charge.
Solution: For details, see the Battery and power category in Troubleshooting under the Problem
solving section in Access Help.

A Hard disk drive problem

Problem: The hard disk drive does not work.
In the startup menu in BIOS Setup Utility, make sure that the hard disk drive is in the
Solution:
"Boot priority order". If it is in the device list of "Excluded from boot order", the hard
disk drive is disabled. Move it into the "Boot priority order".

Fingerprint authentication problems

Problem: You cannot register or authenticate your finger because it is wrinkled, rough, dry,
injured, stained, oily, wet, or different one from what you have registered.
Solution: To improve the situation, try the following:
v Clean or wipe your hands to remove any excess dirt or moisture from the fingers.
v Enroll and use a different finger for authentication.
v If your hands are too dry, apply lotion to them.
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ThinkPad X60 Service and Troubleshooting Guide