Problem Solving - Eureka 2970-2999 Series Owner's Manual

ENGLISH

Problem Solving

CAUTION: Turn off the switch and unplug the electrical cord before servicing.
Problem
Motor will not start
Motor stops suddenly
Does not clean the carpet or floor
No suction at the end of hose
Headlight not working
Noise from the brushroll area
Cleaner is hard to push
Cleaner height knob will not turn
Missing parts or questions
16
Cause
Electric Plug
Thermal Cut Off
Filters
Dust Cup
Hose
Belt
Brushroll
Hose Adapter
Filters
Screen
Hose
Dust Cup
Lightbulb
Brushroll
Belt
Cleaner Height Setting
Belt
Cleaner Height Setting
Solution
• Push plug securely into outlet
• Try another outlet
• Check circuit breaker
• Refer to page 2
• Clean or replace filters. Hint: If picking up fine dust, the
filters may not look dirty, but a fine substance tends to
reduce suction when it blocks the airflow through the
filter(s). Page 10-11
• Empty dust cup. Check to insure cup is properly seated
and in the locked position. Hint: Be sure both top and
bottom filters are in place
• Be sure hose adapter is secure on back of cleaner. Page 15.
• Remove any blockages from the hose that restrict the
airflow. Page 15.
• Check to see that the end of the hose is firmly pressed into
the top of the duster. Page 15.
• Check base hose and long hose. Page 15.
• Replace a broken, cut, loose or out of shape belt. Page 12-13.
• Clean hair and thread from bristles and end cap area.
• Replace brushroll if bristles are worn.
• Be sure hose adapter is secure. Page 15.
• Clean or replace filters. Hint: If picking up fine dust, the
filters may not look dirty, but a fine substance tends to
reduce suction when it blocks the airflow through the
filter(s). Page 10-11.
• Clean Screen. Page 10-11.
• Remove any clogs from hose that restrict the airflow.
Check base hose and long hose. Page 15.
• Empty dust cup. Check to insure cup is properly seated
and secured with lever engaged. Hint: Be sure both top
and bottom filters are in place. Page 9-10.
• Replace lightbulb. Page 14.
• Remove hood and clean debris or items from the brushroll
area. Page 11.
• Replace a broken, cut, loose or out of shape belt. Page 12-13.
• Put handle in operating position. Tilt the cleaner back to
raise the front wheels off the floor. Then turn the knob to a
higher setting.
• Replace a broken, cut, loose or out of shape belt. Page 12-13.
• Hint: Put handle in operating position. Tilt the cleaner
back to raise the front wheels off floor. Then turn the
knob. Page 7.
• Call 1-800-282-2886 between 8 a.m. to 7:30 p.m. (CST),
Monday-Friday and 10 a.m. to 6:30 p.m. (CST) Saturday.
Know the model and serial numbers when you call.