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TROUBLESHOOTING
CHART
SYMPTOM
Motorwill not run
Motor runs hot and
overload kicks off
Motor runs but no
water is delivered
Pump does not
deliver water to full
capacity (Also
check point 3
immediately above',
Pump pumps water
but does not shut
off
Pumpcycles too
frequently
Air spurts from
faucets
POSSIBLE CAUSE(S)
1. Disconnect switch is off
2.
3.
4.
5.
6.
1.
2.
3.
1.
2,
3,
4.
5,
6.
1.
2.
3.
1.
2,
3.
4.
5.
11.
2.
!3.
4.
5.
6.
Fuse is blown
Starting switch is defective
Wires at motor are loose,
disconnected, or wired incorrectly
Motor is wired incorrectly
Pressure switch contacts are dirty
Motor is wired incorrectly
Voltage is too low
Pump cycles too frequently
Pump in new installationdid
not pick up prime through:
a. Improper priming
b. Air leaks
c. Leaking foot valve
Pump has lost prime through:
a. Air leaks
1. Pump is picking up prime
2. Leak in suction side of pump
3. Well is gaseous
4. Intermittent over-pumping of well
CORRECTIVE ACTION
1. Be sure switch is on
2. Replace fuse
3. Replace starting switch
4. Refer to instructions on wiring.Check and tighten all wiring.
5. Refer to instructions on wiring
6. Clean by sliding pieces of plain paper between contacts
1. Refer to instructions on wiring
2. Check with power company. Install heavier wiringif wire
size istoo small. See wiring instructions
3. See section below on too frequent cycling
1. In new installation:
2.
b. Water level below suction
of pump
Jet or impeller is plugged
3.
Check valve or foot valve is stuck
4.
in closed position
Pipes are frozen
5.
Foot valve and/or strainer are
6.
buried in sand or mud
Water level in well is lower than
1.
estimated
Steel piping (if used) is corroded or
2.
limed, causing excess friction
Offset piping is too small in size
3.
Pressure switch is out of adjustment
1.
or contacts are "frozen"
Faucets have been left open
2.
Jet or impeller is clogged
3.
Water level in well is lower than
4.
estimated
Motor is wired incorrectly
5.
Standard pressure tank is water-
1.
logged and has no air cushion
Pipe leak
2.
Faucets or valves are open
3.
Foot valve leaks
4.
Pressure switch is out of adjustment
5.
Air charge too low in
6.
Captive Air_ Tank
1.
2.
3.
4.
a. Re-prime according to instructions
b. Check all connections on suction line, air volume control,and jet
c. Replace foot valve
]n installation already in use:
a. Check all connections on suction line, air volume control,
jet and shaft sea[
b. Lower suction line into water and re-prime. If receding water level
in well exceeds suction lift, a deep well pump is needed
Clean jet or impeller according to instructions
Replace check valve or foot valve
Thaw pipes. Bury pipes below frost line. Heat pit or pump house.
Raise foot valve and/or strainer above well bottom
A deep well jet pump may be needed (over 20 ft. to water)
Replace with plastic pipe where possible, otherwise with
new steel pipe
Use larger offset piping
Adjust or replace pressure switch
Close faucets
Clean jet or impeller
Check possibility of using a deep well jet pump
Refer to instructions on wiring
Drain tank to air volume control tapping, Check air volume controlfor
defects. Check for air leaks at any connection
Check connections
Close faucets or valves
Replace foot valve
Replace pressure switch
Disconnect electrical power and open faucets until all pressure is
relieved. Using automobile tire pressure gauge, check air pressure in
tank at the valve stem located at top of tank. If air pressure is lower,
pump air into tank from outside source until proper air pressure is
reached. Check air valve for leaks, using soapy solution, and replace
core if necessary.
As soon as pump picksup prime, all air will be ejected
Check suction piping
Change installation as described in manual
Lower foot valve if possible, otherwise restrict discharge side of pump
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