Drives User Guide...
© Copyright 2008 Hewlett-Packard Product notice Development Company, L.P. This user guide describes features that are Microsoft, Windows, and Windows Vista are common to most models. Some features U.S. registered trademarks of Microsoft may not be available on your computer.
Table of contents 1 Handling drives 2 Using an optical drive (select models only) Identifying the installed optical drive ..................... 2 Using optical discs ..........................3 Selecting the right disc ......................... 4 CD-R discs ........................... 4 CD-RW discs ........................4 DVD±R discs ........................
The process of burning a disc does not begin, or it stops before completion ........27 A DVD playing in Windows Media Player produces no sound or display ........... 27 A device driver must be reinstalled ....................28 Obtaining the latest HP device drivers ................28 Obtaining the latest Windows device drivers ..............
Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer or external hard drive from one location, initiate Sleep, and allow the screen to clear.
Using an optical drive (select models only) Your computer includes an optical drive that expands the functionality of the computer. Identify what kind of device is installed in your computer to see its capabilities. The optical drive allows you to read data discs, play music, and watch movies.
Using optical discs An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). These discs store information, such as music, photos, and movies. DVDs have a higher storage capacity than CDs. Your optical drive can read standard CD and DVD discs. If your optical drive is a Blu-ray Disc ROM Drive, it can also read Blu-ray discs.
Selecting the right disc An optical drive supports optical discs (CDs and DVDs). CDs, used to store digital data, are also used for commercial audio recordings and are convenient for your personal storage needs. DVDs are used primarily for movies, software, and data backup purposes. DVDs are the same form factor as CDs but have 6 to 7 times the storage capacity.
Blu-ray Disc Also called BD, Blu-ray Disc is a high-density optical disc format for the storage of digital information, including high-definition video. A single-layer Blu-ray Disc can store 25 GB, over five times the size of a single-layer DVD at 4.7 GB. A dual-layer Blu-ray Disc can store 50 GB, almost 6 times the size of a dual-layer DVD at 8.5 GB.
Playing a CD or DVD Turn on the computer. Press the release button (1) on the drive bezel to release the disc tray. Pull out the tray (2). Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up over the tray spindle.
Configuring AutoPlay Select Start > Control Panel > Play CDs or other media automatically. Confirm that the Use AutoPlay for all media and devices check box at the upper left of the computer screen is selected. Click Choose a default, and then select one of the available options for each media type listed. Click Save to confirm your selections.
Changing DVD region settings Most DVDs that contain copyrighted files also contain region codes. The region codes help protect copyrights internationally. You can play a DVD containing a region code only if the region code on the DVD matches the region setting on your DVD drive.
Observing the copyright warning It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright- protected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes. CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines: Before writing to a disc, connect the computer to a reliable external power source.
Creating or “burning” a CD or DVD If your computer includes a CD-RW, DVD-RW, or DVD±RW optical drive, you can use software such as Windows Media Player or CyberLink Power2Go to burn data and audio files, including MP3 and WAV music files.
Removing an optical disc (CD or DVD) Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc.
Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently. After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete.
Using HP ProtectSmart Hard Drive Protection HP ProtectSmart Hard Drive Protection protects the hard drive by parking the drive and halting I/O requests under either of the following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP ProtectSmart Hard Drive Protection returns the hard drive to normal operation.
Identifying HP ProtectSmart Hard Drive Protection status The drive light on the computer turns on to show that the drive is parked. To determine whether drives are currently protected or whether a drive is parked, select Start > Control Panel > Mobile PC > Windows Mobility Center: ●...
Using HP ProtectSmart Hard Drive Protection software The HP ProtectSmart Hard Drive Protection software enables you to perform the following tasks: ● Enable and disable HP ProtectSmart Hard Drive Protection. NOTE: Depending on your user privileges, you may not be able to enable or disable HP ProtectSmart Hard Drive Protection.
Replacing the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
Remove the 3 hard drive screws. Pull the hard drive tab to the left (1), and then lift the hard drive away from the computer (2). To install a hard drive: Insert the hard drive into the hard drive bay (1).
Slide the hard drive to the right until it snaps into place (2). Replace the 3 hard drive screws. Align the tabs (1) on the hard drive cover with the notches on the computer. Close the cover (2). Chapter 5 Replacing the hard drive...
Tighten the hard drive cover screws (3).
Replacing a drive in the SmartBay The SmartBay can hold either an optical drive or a hard drive. CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the drive from the SmartBay. Do not remove the drive while the computer is on, in the Sleep state, or in Hibernation.
Remove the drive from the SmartBay. To insert a drive in the SmartBay: Insert the drive into the SmartBay and push in until it snaps into place. ▲...
Troubleshooting The following sections describe several common issues and resolutions. Chapter 7 Troubleshooting...
The optical disc tray does not open for removal of a CD or Insert the end of a paper clip (1) into the release access in the front bezel of the drive. Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it stops.
The computer does not detect the optical drive If Windows does not detect an installed device, the device driver software may be missing or corrupted. If you suspect that the DVD/CD-ROM drive is not being detected, verify that the optical drive is listed in the Device Manager utility.
A disc does not play ● Save your work and close all open programs before playing a CD or a DVD. ● Log off the Internet before playing a CD or a DVD. ● Be sure that you insert the disc properly. ●...
A disc does not play automatically Click Start and type autoplay in the Start Search box. As you type, search results are listed in the pane above the box. In the results pane, click Autoplay. If prompted by User Account Control, click Continue. Select the check box for Use AutoPlay for all media and devices, and then click Save.
The process of burning a disc does not begin, or it stops before completion ● Be sure that all other programs are closed. ● Turn off Sleep mode and Hibernation. ● Be sure that you are using the right kind of disc for your drive. See your user guides for more information about disc types.
A device driver must be reinstalled Remove any discs from the optical drive. Click Start and type device manager in the Start Search box. As you type, search results are listed in the pane above the box. In the results pane, click Device Manager. If prompted by User Account Control, click Continue. In Device Manager, click the plus sign (+) next to the type of driver you want to uninstall and reinstall (for example, DVD/CD-ROMs, Modems, and so on) unless the minus sign (-) is already showing.
Click your specific product from the models listed. Click the Windows Vista® operating system. When the list of drivers is displayed, click an updated driver to open a window containing additional information. Click Install now to install the updated driver without downloading the file. –...
Index SuperMulti DVD±RW and CD-RW airport security devices 1 hard disk drive Combo Drive with DL support 3 AutoPlay 7 HP ProtectSmart Hard Drive SuperMulti LightScribe DVD±RW Protection 13 and CD-RW Combo Drive with DL installing 17 support 3 Blu-ray Disc ROM with SuperMulti removing 16 DVD±R/RW Double Layer 3 replacing 16...