HP Surestore XP256 - Disk Array Manual

Familiarization guide

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Summary of Contents for HP Surestore XP256 - Disk Array

  • Page 1 K S +...
  • Page 2: Safety Instructions

    Notice Safety Instructions Warning Denots a hazard that can cause personal injury or death. Caution Format Conventions YDULDEOH output Warranty Trademarks...
  • Page 3 CONTENTS 1 Disk Array Description 2 Operation...
  • Page 4 3 Service Information 4 Specifications 5 Regulatory Statements Acronyms and Abbreviations Index...
  • Page 5: What's New In This Revision

    What’s new in this revision? Date Description September 15, 1999 Open-8 emulation added. January 15, 2000 Added Auto LUN and Asynchronous Continuous Access July 27, 2000 Modified instructions for power-failure recovery...
  • Page 6 Updates...
  • Page 7: Disk Array Description

    DISK ARRAY DESCRIPTION Features Physical Components Monitoring and Reporting Optional Software...
  • Page 8: Disk Array Features

    Disk Array Features Control Panels Disk Array Disk Array Disk Control Disk Array Disk Array Frame 4 Frame 3 Frame Frame 1 Frame 2...
  • Page 11: Physical Components

    Physical Components...
  • Page 12 Disk Array Frame 4 Disk Array Frame 3 Disk Control Frame Disk Array Frame 1 Disk Array Frame 2...
  • Page 15: Monitoring And Reporting

    Monitoring and Reporting...
  • Page 16: Optional Software

    Optional Software...
  • Page 17 +3 6XUH6WRUH ( &RQWLQXRXV $FFHVV ;3 8VHUªV *XLGH...
  • Page 18 UNIX Windows NT ESCON or SCSI or Metal Fibre Channel Mainframe Open Volume Volume Disk Array...
  • Page 21: Operation

    OPERATION Safety Precautions Operator Control Panel Power Switch Panel and Circuit Breakers Emergency Power-Off Normal Operation Powering Down the Disk Array Recovering from a Power Outage to the Disk Array Using Remote Control Software...
  • Page 22: Safety Precautions

    Safety Precautions Keep the front and rear doors closed at all times. Do not open the doors for Before powering off the disk array, make sure it is not undergoing any WARNING Do not touch areas marked HAZARDOUS, even with the power off. These areas contain high-voltage power.
  • Page 23: Operator Control Panel

    Operator Control Panel...
  • Page 24: Front View

    FRONT VIEW...
  • Page 25 Item Name Description Function SUBSYSTEM READY Green LED Indicates the disk array is ready for operation. SUBSYSTEM ALARM Red LED Indicates low DC voltage, high DC current, high temperature, or an unrecoverable failure has occurred. Applies to both storage clusters. (Storage clusters consist of two redundant controller halves.
  • Page 26: Emergency Power Off

    FRQWLQXHG Item Name Description Function EMERGENCY POWER-OFF 1-Way locking For emergency use only. Shuts down (EPO) switch power to the entire disk array. Once pulled, this switch locks into position and must be reset by an HP service representative. STORAGE CLUSTER 1, Green LED ON indicates the cable and terminator are CHANNEL A–H ENABLE...
  • Page 27 FRQWLQXHG Item Name Description Function STORAGE CLUSTER 2, 2-Way switch This switch is not used in SCSI or Fibre FORCE OFFLINE Channel configurations.
  • Page 28 Power Switch Panel and Circuit Breakers Item Name Description Function PWR ON/PWR OFF Switch Used to power the disk array on or off. This switch is valid when the REMOTE/ LOCAL switch (see item 15) is set to the LOCAL position. Applies to both storage clusters.
  • Page 29 FRQWLQXHG Item Name Description Function REMOTE/LOCAL Switch REMOTE position: Disk array is powered on/off by the instructions from the CPU. LOCAL position: Disk array is powered on/off by the POWER ON/POWER OFF switch. Applies to both storage clusters. IND TEST/CHK RESET Switch IND TEST position: The LEDs on Operator Panel and CE Panel go on.
  • Page 30: Normal Operation

    Normal Operation...
  • Page 31: Powering Down The Disk Array

    Powering Down the Disk Array Note...
  • Page 32 Note...
  • Page 33: Recovering From A Power Outage To The Disk Array

    Recovering from a Power Outage to the Disk Array Note...
  • Page 34 Note...
  • Page 35 Using Remote Control Software Remote Control enables the user to view disk array configuration information and issue commands directly to the disk array. Remote Control provides user access to the standard features of the +3 6XUH6WRUH ( 5HPRWH &RQWURO ;3 8VHUªV *XLGH...
  • Page 37: Service Information

    SERVICE INFORMATION Error Conditions Service Information Messages (SIMs)
  • Page 38: Error Conditions

    Error Conditions Error Condition Recommended Action Error message displayed on the control Determine the type of error (see the SIM codes in this panel by the amber Message LED. chapter). If possible, remove the cause of the error. For errors that cannot be resolved, contact your HP service representative.
  • Page 39 FRQWLQXHG Error Condition Recommended Action Pinned track. A “pinned track” occurs when a disk drive failure temporarily prevents data from being destaged from cache to disk. The next time the data on the pinned track is accessed by the host, the data is destaged to another disk location.
  • Page 40 FRQWLQXHG Error Condition Recommended Action ENABLE LEDs for a cluster do not go on. Determine if channel I/O operations to that cluster are possible. If so, call the HP support center to have the LEDs checked. If I/O operations are not possible, disconnect the channels, and call the HP support center.
  • Page 41: Service Information Messages (Sims)

    Service Information Messages (SIMs) Byte 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 SIM SSB SSB 13 SSB 22,23 SIM type F1: CONTROLLER SIM Indicates SIM...
  • Page 42 Error Type Error Severity LCP/MCP error LCM hardware error Moderate ADP permanent error Moderate ADP temporary Service ADP blocking Moderate CHA Processor CHK1A threshold over Service error CHK1B threshold over Service CHK3 threshold over Service Processor blocking Moderate FM threshold over Service FM Error Moderate...
  • Page 43 FRQWLQXHG Error Type Error Severity DKA processor CHK1A threshold over Service error CHK1B threshold over Service CHK3 threshold over Service Processor blocking Moderate FM threshold over Service FM error Moderate LDEV blocked (effect of processor blocked) Serious P/S OFF impossible Moderate P/S OFF impossible (device reserved) Moderate...
  • Page 44 FRQWLQXHG Error Type Error Severity M-bus error (DKA Warning of M bus open (SMP detected) Moderate side) Warning of CHK error (SMP detected) Moderate Warning of M bus CHK error (B) (SMP Moderate detected) Warning of M bus DISABLE (SMP detected) Moderate Warning of M bus ABTRST (SMP detected) Moderate...
  • Page 45 FRQWLQXHG Error Type Error Severity DKA, CHK2 Pinned slot Moderate (processor) DRR temporary error Service SCA temporary error (0-3) Service DRR blocking Moderate SCA blocking (0-3) Moderate SCSI port blocking (effect of PATH INLINE Moderate failed) LDEV blocked (effect of SCA blocked) Serious Cache data error Pinned slot...
  • Page 46 FRQWLQXHG Error Type Error Severity Shared memory Loss of duplicated information Service error (Side A/B) One side area is volatiled Service Correctable error Service Uncorrectable error Service Area blocking Serious Real memory size inconsistent Serious Replace failed Serious Both side invalid Acute Configuration information compare error Acute...
  • Page 47 FRQWLQXHG Error Type Error Severity Drive error (normal SCSI temporary error Service R/W) Drive temporary error Service Drive media error Service SCSI blocked Moderate LDEV blocked (effect of SCSI blocked) Serious Drive blocked (drive) Serious Drive blockade (effect of dynamic sparing Service normal end) LDEV blocked (effect of drive blocked)
  • Page 48 FRQWLQXHG Error Type Error Severity SVP interface error Ethernet error for SVP (CHA side) Moderate SIM transfer failure to SVP (CHA side) Serious Ethernet error for SVP (DKA side) Moderate SIM transfer failure to SVP (DKA side) Serious Power error HDU power off AC 50 Service...
  • Page 49 FRQWLQXHG Error Type Error Severity SVP error Logical inconsistency Moderate HEAP error Moderate File error Moderate LAN error Moderate S-SVP error Moderate Windows error Moderate CUDG3 detected error Moderate LDCG3 detected error Moderate BOOT detected error (CHA) Moderate BOOT detected error (DKA) Moderate End status of Normal end...
  • Page 50 FRQWLQXHG Error Type Error Severity Backup server Backup server failure detected by SVP Moderate ATL failure Moderate MT failure Moderate OS failure Moderate NetWorker error Moderate Application error Moderate...
  • Page 51: Specifications

    SPECIFICATIONS Environmental Specifications Power Requirements Host Connectivity...
  • Page 52: Environmental Specifications

    Environmental Specifications Item Condition Operating Nonoperating Shipping and Storage Temperature (°C) 16 to 32 -10 to 43 -25 to 60 20 to 80 8 to 90 5 to 95 Relative Humidity (%) Max. Wet Bulb (°C) Temperature Deviation (°C/hour) 0.25mm, 5–10Hz 2.5mm, 5–10Hz Vibration 0.5G, 15min.
  • Page 53: Power Requirements

    Power Requirements...
  • Page 54: Host Connectivity

    Host Connectivity SCSI Fast-Wide SCSI Interface Type Fibre Channel Ultra SCSI Number of ports per Interface Card Number of ports per Disk Control Frame min.: 4 min.: 8 max.: 16 max.: 32 FC-AL Hub Support – Maximum number of SCSI IDs per channel port –...
  • Page 55: Regulatory Statements

    REGULATORY STATEMENTS...
  • Page 56 Regulatory Statements...
  • Page 57: Class 1 Laser Product

    CLASS 1 LASER PRODUCT Complies with 21 CFR 1040.10 and 1040.11 WARNING There are no user maintenance operations, service operations or adjustments to be performed on the Optical Link Module.
  • Page 58: Declaration Of Conformity

    1) The Product was tested in a typical configuration with an HP 9000 K-Class computer system and an HP A5707A SCSI Bridge. Roseville, April 4, 1999 European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE, Herrenberger Straße 130, D-71034 Böblingen (FAX: + 49-7031-14-3143)
  • Page 59: Acronyms And Abbreviations

    ACRONYMS AND ABBREVIATIONS...
  • Page 67 INDEX...
  • Page 69 Agree Disagree The manual is well organized. The information is technically accurate. Information is easy to find. Step-by-step procedures are easy to perform. There are enough examples and pictures. The examples and pictures are useful. Comments _________________________________________________________________________________ Name: Phone: Title: FAX: Company: E-mail:...
  • Page 70 Fold Here Tape Please Do Not Staple Tape...

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