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calling 911 from your
wireless phone
Important Note: This phone cannot dial 911 unless you pre-program it.
See Manufacturer's User Guide for more details.
At TELUS Mobility, we care about your safety. We have enclosed some
helpful 911 tips for you and your family to follow if you use your wireless
phone in an emergency situation.
1
During an emergency, always provide the operator with your
complete wireless phone number including area code.
2
Tell the operator your location and the location of the emergency
you're reporting. Not all areas are equipped with Enhanced 911
service, which assists an operator in pinpointing your location.
3
Stay on the line with the operator. Remember, you aren't billed
airtime for 911 calls. If the call is disconnected, leave your
phone powered on in case the operator needs to call you back.
4
Pre-programming 911 on your wireless phone increases the
chance of making accidental calls.
safety tips
11
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