table of contents activating your device enabling your wireless connection setting up your email corporate email account personal or small business email email setup troubleshooting what do I do if my device resets unexpectedly? what do I do if I’m getting error messages? support...
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Thanks for choosing the Palm Treo 650 from ® TELUS Mobility. This guide will help you activate your Treo 650 and setup your email so that you can make calls and send and receive emails from your device. For detailed...
activating your device Your Treo 650 should already be activated. If it isn’t, please activate online at telusmobility.com/activate or call us at 1-866-771-7292 (a service charge may apply). We recommend that you charge your device for four hours in order to maximize battery performance.
activating your device (continued) enabling your wireless connection In order to send and receive calls and emails, you need to enable your wireless connection. 1. Verify that your device’s wireless connection is on, and that you are getting service. You should see the digital signal strength indicator in the top right corner of your screen.
setting up your email Before you get started, you will need the following information to set up your email. corporate email account If you are configuring your device for your corporate email, please contact your network administrator to obtain the following information: Username (network account): Password (network account): Email address:...
Username: Password: Incoming mail server address: Outgoing mail server address: email setup step 1: adding an account Press the Home button, select VersaMail. Open the menus by tapping the top-left corner of the screen. Select Accounts, then select Account Setup. Select New.
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step 2: choosing your email provider Enter a descriptive name in the Account Name field. From the Mail Service list, select your email provider. - For a Corporate email account (Microsoft Exchange 2003 server required), select Exchange ActiveSync. - If your email provider is in the Mail Service pick list, the protocol is automatically selected and the protocol pick list does not appear.
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step 3: entering your email information Enter the username for your email account. Select the Password box, enter your email account password, then select OK. Select Next.
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Review your settings - If you chose an email provider from the list in step 2, the mail server screen is already filled in. - If you chose Exchange ActiveSync or Other, enter your email address and the names of the mail servers (check with your email service provider for this information).
troubleshooting what do I do if my device resets unexpectedly? The device may reset unexpectedly if you have a large number of emails and calendar appointments (i.e. over 50) at the time of initial synchronization, or if you access the web or other applications during email synchronization.
what do I do if I’m getting error messages? If you are getting error messages infrequently, select “Yes” or “Okay” to bypass the error. This should clear the error. If you are getting error messages frequently, performing a soft reset should minimize these errors.