Ericsson W21 User Manual
Ericsson W21 User Manual

Ericsson W21 User Manual

Ericsson fixed wireless terminal for wcdma/hsdpa user's guide
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Ericsson W21
Fixed Wireless Terminal for WCDMA/HSDPA
Mobile Networks
User's Guide
Software Release R11A

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Summary of Contents for Ericsson W21

  • Page 1 Ericsson W21 Fixed Wireless Terminal for WCDMA/HSDPA Mobile Networks User's Guide Software Release R11A...
  • Page 2: Mobile Networks

    Fixed Wireless Terminal for WCDMA/HSDPA Copyright © Ericsson AB 2007, 2008 – All Rights Reserved Disclaimer No part of this document may be reproduced in any form without the written permission of the copyright owner. The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing.
  • Page 3: Table Of Contents

    Introduction Contents 1.2.1 1.2.2 2.1.1 2.2.1 2.2.2 2.3.1 2.3.2 2.3.3 2.3.4 2.4.1 2.4.2 2.4.3 2.4.4 2.5.1 2.5.2 2.5.3 2.5.4 2.6.1 2.6.2 1/1551-CRH 102 167 Uen Rev F 2008-07-09 Introduction Structure of this Guide Product Overview Indicators Connectors Configuration and Management Access and Login to the Web User Interface Inactivity Timeout Overview...
  • Page 4 Introduction 2.6.3 2.6.4 2.6.5 2.6.6 2.6.7 2.6.8 2.6.9 2.6.10 2.7.1 2.7.2 2.7.3 2.8.1 2.8.2 2.8.3 2.8.4 2.9.1 2.9.2 2.9.3 2.9.4 2.9.5 2.10 2.10.1 2.11 2.12 3.1.1 3.1.2 Radio Channel Transit Power [dBm] Data Rate Scan for Wireless Networks Network Name (SSID) WLAN Security Connected Devices Whitelist...
  • Page 5 Access a Shared Storage Device Set Up a Connection to a Shared Storage Device Access a Shared Printer Troubleshooting Restart the Ericsson W21 Reset the Ericsson W21 to Factory Default Settings LAN Connections Internet Access Change TCP Settings Wireless LAN Connection...
  • Page 6: Introduction

    Structure of this Guide This User’s Guide contains information that is needed to configure and manage the Ericsson W21 Fixed Wireless Terminal (FWT). The following chapters are included: • Chapter 1 – “Introduction” – provides information about this guide and gives a brief product overview.
  • Page 7: Product Overview

    Introduction Product Overview The Ericsson W21 is an advanced small office and home router with wireless Internet access. The key benefits of the product are: • Wireless Broadband Services at Reliable High Speed The Ericsson W21 uses WCDMA/HSDPA radio access to provide high- speed data capabilities to the local network.
  • Page 8: Indicators

    The Ethernet LAN connectors (LAN1- LAN4) have two built-in indicators each. The left indicator shows the speed of data traffic between the Ericsson W21 and the connected client. If the speed is 100 Mbps, the indicator is green. When the indicator is unlit, the speed is 10 Mbps.
  • Page 9: Connectors

    1.2.2 Connectors The connectors on the Ericsson W21 are positioned as shown in the following illustration: A description of each connector is provided in the table below: Label 10-28 VDC Reset LAN 1 - 4 1/1551-CRH 102 167 Uen Rev F 2008-07-09...
  • Page 10: Configuration And Management

    • Firefox® 1.0 or higher • Opera® 8 or higher Start a web browser on a PC connected to the Ericsson W21 and type http://192.168.1.1 in the Address (URL) field. The User login page is displayed. Note: If you change the Ericsson W21 internal IP address, you have to use the new address to access the web pages.
  • Page 11: Inactivity Timeout

    Configuration and Management The WUI is available in five languages; English, German, Spanish, French and Italian. Click on corresponding country flag to change to the preferred language. The preconfigured login “User name” and “Password” is both user. You are recommended to change the default password, see section 2.11 – Change Password.
  • Page 12: Overview

    Configuration and Management Overview The Overview page gives an overview of the settings on the Ericsson W21 as described below. The Overview page provides the following functions: • The left-hand menu (visible on all web pages) that includes configuration topics for additional configuration described one by one in the following sections.
  • Page 13: Alarms

    SIM card missing. If there are no alarms currently detected the text "No alarms detected" is displayed. If an alarm is detected, the Alarm indicator on the Ericsson W21 front panel is lit (red), and the corresponding cause is displayed...
  • Page 14 Text IP Address Description The mobile network (UMTS or GSM) signal quality available at the Ericsson W21 location. This signal quality affects the performance of the unit. If two or more bars are green, the connection is usually acceptable. The IP address automatically assigned to the Ericsson W21 by the mobile network.
  • Page 15: Configuration Wizard

    Configuration and Management Configuration Wizard The Configuration Wizard guides you step by step through the basic setup of the mobile network connection and optionally for the Wireless LAN access point. Note: Throughout the wizard web-pages, only enter details that you have received from your service provider and leave other fields empty.
  • Page 16 Configuration and Management Normally, you have to enter the PIN to activate the Ericsson W21 data services. In some cases however, authentication is not required and it is possible to use the services without entering any PIN. Type the PIN in the “PIN” field.
  • Page 17: Wireless Lan Access

    Wireless LAN (WLAN). A Wireless LAN is a local network that communicates through wireless connections. Note: The wireless setup typically requires configuration of both the Ericsson W21 and the wireless clients. For more information about configuring wireless clients, see 1/1551-CRH 102 167 Uen Rev F 2008-07-09 to proceed.
  • Page 18 Configuration and Management 2.3.2.1 Enable the Wireless LAN The Ericsson W21 is a WLAN Access Point (AP) for the local network providing wireless client(s) with Internet and LAN access. Figure 10 - Wireless LAN: WLAN Access Point page To enable connection of one or more wireless devices to the Ericsson W21, select the “Enable WLAN”...
  • Page 19 Configuration Wizard closes and no changes are saved. 2.3.2.2 Region To make sure the Ericsson W21 operates on correct radio frequencies according to local regulations, you have to state in which region you reside. Figure 12 - Wireless LAN: Region page...
  • Page 20 13. Available channels depend on which region that was selected in the previous step. You can select one of the available channels in the “Channel” drop-down list, or let the Ericsson W21 automatically select a channel (“Auto”). By selecting “Auto” the radio will automatically scan each valid channel and choose the one with least interference.
  • Page 21: Wireless Lan Authentication

    Configuration and Management Figure 14 - Wireless LAN: Network Name (SSID) page The network name is case-sensitive (distinguish between uppercase and lowercase letters) and can be changed to any combination of numbers (0 – 9), letters (a – z), and hyphens (-) with a maximum length of 32 characters. If the SSID broadcast option is enabled, your local wireless device(s) will find the network name when scanning the air.
  • Page 22 Configuration and Management Figure 15 - Wireless LAN: Authentication page Select one of the authentication methods from the “Authentication” drop- down list. The available options are as follows: • None; f you select “None” as authentication method no client configuration is needed but be aware of that the WLAN will now be open without any kind of security.
  • Page 23 The WEP encrypted data can only be sent and received by users with access to a private encryption key. This means that each device on your wireless network has to be configured with the same key as the Ericsson W21 in order to allow encrypted data transmissions.
  • Page 24 WPA and WPA2 authentication and encryption require a passphrase. Each device on your wireless network has to be configured with the same passphrase as the Ericsson W21. The encryption master key is derived from the passphrase and the network name (SSID) of the device.
  • Page 25 Configuration and Management A WPA or WPA2 passphrase is case sensitive and consists of between 8 and 63 optional characters. It is recommended that the passphrase contains at least 20 characters. Figure 19 – Wireless LAN: WPA page Figure 20 – Wireless LAN: WPA2 page 1/1551-CRH 102 167 Uen Rev F 2008-07-09...
  • Page 26: Configuration Wizard Confirmation

    Configuration and Management Figure 21 - Wireless LAN: WPA/WPA2 Mixed page Type a unique passphrase in the “Passphrase” field. Note: Avoid using special characters (such as :, “ and ¤) when entering a passphrase. Click Next 2.3.4 Configuration Wizard Confirmation On the last page of the Configuration Wizard, the Internet and Wireless LAN settings are displayed: Figure 22 - Configuration Wizard Confirmation page...
  • Page 27 Configuration and Management To confirm the settings and close the Configuration Wizard, click the button. Finish You can use the your settings and/or make changes. If you click the changes are saved. 1/1551-CRH 102 167 Uen Rev F 2008-07-09 button to go back to previous pages and check Previous button, the Configuration Wizard closes and no Cancel...
  • Page 28: Internet

    Configuration and Management Internet The Internet web page includes status information and settings for the connection to the mobile network: Figure 23 - Internet page 1/1551-CRH 102 167 Uen Rev F 2008-07-09...
  • Page 29: Mobile Network Connection Details

    Configuration and Management 2.4.1 Mobile Network Connection Details The Ericsson W21 connects to the UMTS (3G) network when it is available and uses the GSM/GPRS/EDGE (2G) network as fall-back. The following information is displayed regarding the connection to the mobile network:...
  • Page 30: Traffic Statistics

    Internet access requires authentication of the Ericsson W21. Depending on the current Internet service setup, the authentication requests may differ. Your service provider provides the Ericsson W21 SIM card and details needed for authentication. The following authentication details may be required:...
  • Page 31 Configuration and Management Auto APN APN (3G) APN (2G) PPP user name PPP password Authentication Protocol If you have not used the Configuration Wizard for configuration of Internet access, or authentication is required because of a reset to factory default configuration, fill in the appropriate fields and click settings.
  • Page 32 2.4.3.2 Unlock Operator Lock If the SIM card used in the Ericsson W21 is locked to a specific operator it cannot be replaced with any other SIM card without having received an unlock code from the service provider. If this is the case, and an invalid SIM card is inserted, the “PIN”...
  • Page 33: Cellular Band Selection

    The drop-down list includes Preferred Roaming List (PRL) regions. The PRL contains information regarding allowed systems (GSM/UMTS) and bands. This information is used by the Ericsson W21 during the system selection and acquisition process, initially and when the Ericsson W21 is roaming.
  • Page 34: Lan

    LAN ports. 2.5.1 LAN IP Address The LAN IP address and subnet mask of the Ericsson W21 is used for connections to clients on the LAN/WLAN. The following configuration options are displayed on top of the LAN page:...
  • Page 35: Dhcp Server

    If port forwarding rules have been configured, those settings have to be removed before changing the W21 IP address or subnet mask. For information, see section To change the W21 IP address or subnet mask, type the new values in the corresponding fields and click Note: If you change the LAN IP address while connected to the Ericsson W21 web pages through a web browser, you will be disconnected.
  • Page 36 The DHCP server IP address range has to be on the same subnet as the Ericsson W21 LAN IP address. • The DHCP server IP address range must not include the Ericsson W21 LAN IP address. • If port forwarding rules have been created, those settings have to be removed before changing the DHCP server IP address range.
  • Page 37: Traffic Statistics

    LAN Port Status The “LAN PORT STATUS” section shows the link status of each Ethernet LAN port (LAN 1 - 4) on the Ericsson W21 unit. The status for each port is either green (Up) when a device is connected to the port or red (Down) when no device is connected.
  • Page 38: Wireless Lan

    A Wireless LAN (WLAN) is a local network that communicates through wireless connections. The Ericsson W21 can be used as a WLAN Access Point (AP), connecting to wireless PCs according to the IEEE standard 802.11b/g, providing Internet and LAN access.
  • Page 39: Region

    Wireless devices are thoroughly regulated and the countries have slightly different regulations. Therefore, the geographical region where the Ericsson W21 is used must be stated to make sure the correct radio frequencies are used when transmitting data. Select the geographical region in which you reside from the “Region” drop- down list and click 2.6.3...
  • Page 40: Scan For Wireless Networks

    Network Name Channel RSSI This information can be of help when deciding which channel to use for the Ericsson W21 WLAN. Click where you can select a desired channel. to save the setting. button. A scanning is started and when...
  • Page 41: Network Name (Ssid)

    Only devices configured with the same network name (SSID) as the one set on the Ericsson W21 can obtain access to it. It is recommended to change the preconfigured network name “FWT” to something else that makes it harder for unauthorized persons to access your wireless network.
  • Page 42 WLAN will now be open without any kind of security. For example, it is now possible for anyone with a computer and a wireless interface card to connect to the Ericsson W21 at any time and having access to both your home network and Internet connection.
  • Page 43: Connected Devices

    Each device on your wireless network has to be configured with exactly the same passphrase as the Ericsson W21 in order to allow encrypted data transmission. A WPA or WPA2 passphrase is case sensitive (distinguish between uppercase and lowercase letters) and consists of between 8 and 63 characters.
  • Page 44 Configuration and Management 2.6.10.1 Add Client(s) to the Whitelist To add a client to the whitelist, you can either copy/paste a MAC address from the “CONNECTED DEVICES” list or type the client’s MAC address in the field below “WHITELIST” and click The MAC address has the form of xx:xx:xx:xx:xx:xx, where x is a hexadecimal number (0-9 and/or letters a-f), for example 00:80:37:8c:10:46.
  • Page 45: Nat

    Configuration and Management The Ericsson W21 includes a NAT (Network Address Translation) service. With this service several computers on a LAN/WLAN can share the same Internet connection using a single public IP address. Devices on the LAN/WLAN use dedicated private IP addresses, which cannot be used on the Internet.
  • Page 46: Upnp Igd

    IP addresses are evaluated and a detailed packet analysis is performed. If necessary, the contents of a packet are modified and if a secondary port is required, the ALG will open one. The Ericsson W21 includes ALG support for the following applications:...
  • Page 47: Port Forwarding

    When a computer on the Internet sends data to the public IP address of Ericsson W21, it needs to know what to do with the data. A port forwarding rule tells the Ericsson W21 which computer on the local area network to send the data to.
  • Page 48 (from the external network (Internet)) to an internal web server (on the LAN/WLAN). The TCP protocol is used for data traffic. The NAT port 80 on the Ericsson W21 is open and the destination computer on the LAN with static server IP address 192.168.1.101 has appointed the server port 8080 to be used.
  • Page 49 Configuration and Management 2.7.3.3 Edit Port Forwarding Rule To edit a port forwarding rule, click Port forwarding page is displayed: Figure 35 - Edit Port forwarding page Change one or more value(s) in the “Protocol”, “NAT Port”, “Server IP”, or “Server Port”...
  • Page 50: File And Printer Sharing

    The Ericsson W21 supports local network storage and printer sharing. It is possible to have two USB storage devices or one USB storage device and one USB printer connected to the Ericsson W21 at the same time. If an external hub is connected, the Ericsson W21 supports connection of up to two storage devices and one printer at the same time.
  • Page 51: Host Name And Workgroup

    2.8.1.1 Safe Removal of a USB Device Before removing a USB device from the Ericsson W21 wait until the activity LED (if any) on the device stops blinking or wait some 30 seconds to be sure there is not any ongoing/remaining write operations to be made.
  • Page 52 • ext3; Like ext2, but with journaling support. When a storage device is connected to the Ericsson W21, information about the device is displayed in the “SHARED STORAGE DEVICES” section on the Sharing page. If this page is open when you connect the device, a refresh of the page may be required for the new information to be displayed.
  • Page 53: Printer Sharing

    LAN/WLAN using SMB/CIFS protocol. The smb service only performs protocol conversion between SMB/CIFS and the local printer. When a printer is connected to a USB port on the Ericsson W21, information about the device is displayed in the “SHARED PRINTER”...
  • Page 54: System

    Configuration and Management System The System page includes system information and management functions, used to update and restore the Ericsson W21. Figure 37 - System page 1/1551-CRH 102 167 Uen Rev F 2008-07-09...
  • Page 55: Basic System Information

    2.9.2 Configuration Backup and Restore The current running configuration of the Ericsson W21 can be saved into a backup copy (locally stored on a PC). This backup copy can then be used for restoring the configuration to a specific state.
  • Page 56: System Restart

    Figure 38 - Configuration Restore Confirmation Click 2.9.3 System Restart You can at any time restart the Ericsson W21. The restart does not result in any configuration changes. To restart the Ericsson W21, click the System page. The Ericsson W21 is restarted and during this process the following information is displayed: to restore the configuration.
  • Page 57: Software Update

    Address (URL) field to display the User login page. 2.9.4 Software Update New Ericsson W21 software versions can be installed from a local file. First, make sure that the new software file is available on your PC. Then click Browse…...
  • Page 58: Factory Reset

    Click the Restart 2.9.5 Factory Reset The Ericsson W21 configuration can be reset to its factory default settings from the System page. Note: If the WUI is not accessible, a reset to factory default settings can also be done using the Reset button on the unit. See section 4.2 –...
  • Page 59 Configuration and Management Click to start the reset or System page. When a reset has been performed, the following confirmation window is displayed: Figure 43 - Factory Reset Confirmation Click to return to the System page. 1/1551-CRH 102 167 Uen Rev F 2008-07-09 to abort the reset and return to the Cancel...
  • Page 60: Event Log

    Note: If the actual time is not available, the timestamp is set to “Jan 1 00:00:00” when the Ericsson W21 is restarted. This will change to actual time when available. The system logging information is written to 3 files in the system and these files are rotated in a circular fashion.
  • Page 61: Persistent Logging

    To view only a selection of the log events in the list, select a filter level from the “Display” list. Available log levels are “Alarms only” and “All”. The “Alarms only” log level corresponds to the Alarm indicator on the Ericsson W21 unit and the information in the “ALARMS” section on the Overview page. Click Refresh are listed at the bottom of the list.
  • Page 62: Logout

    Save the new password by clicking 2.12 Logout To logout from the Ericsson W21 web pages, click Logout in the left-hand menu. When the logout is completed, the Login page is displayed. 1/1551-CRH 102 167 Uen Rev F 2008-07-09...
  • Page 63: Pc Configuration

    In some cases however, you may want to configure IP settings manually. See section If you have connected your LAN PC(s) to the Ericsson W21, follow the instructions that correspond to the operating system installed on your PC in the following sub-sections.
  • Page 64 CD or other media. Follow the instructions to install the files. 7. If prompted, click Next, configure the PCs to accept IP information assigned by the Ericsson W21: 8. In the Windows task bar, click the Start button, point to Settings, and then click Control Panel.
  • Page 65: Configure Static Ip Address

    Note: Make sure that the IP address of the client is on the same subnet as the Ericsson W21. The IP address range of the Ericsson W21 subnet is displayed on the Ericsson W21 LAN page (see section 2.5).
  • Page 66: Install The Wireless Lan Interface

    Configure the IP settings using the procedure described in section 3.1 – IP Settings. Sharing Settings When a shared storage device or printer is connected to the Ericsson W21 USB interface, information about the device is displayed on the Ericsson W21 Sharing page.
  • Page 67: Check Workgroup Settings

    PC Configuration In some cases, you have to make sure that your PC belongs to the same workgroup as the Ericsson W21. Follow the instructions in the next section to check the workgroup on your PC. 3.3.1 Check Workgroup Settings The following sections include instructions on how to check the workgroup settings on a PC using Windows XP or 2000.
  • Page 68: Access A Shared Storage Device

    Changes window is displayed. 4. Make sure that Workgroup is selected in the Member of section and that the name of the workgroup is exactly the same as on the Ericsson W21 Sharing page. If not, select the Workgroup option and type the name in the field.
  • Page 69: Access A Shared Printer

    3.3.4 Access a Shared Printer When a printer is connected to the Ericsson W21 USB interface, information about the device is displayed on the Sharing page. When you connect a USB printer directly to your PC, the printer device type and brand will normally be automatically detected and a printer driver assigned and installed.
  • Page 70 The Ericsson W21 supports two protocols for printing: Samba and RAW. The protocol that is used may vary depending on printer and manufacturer. It also affects how to access the printer via the Ericsson W21. The following sections include instructions on how to access a shared printer from a PC using Windows XP or 2000.
  • Page 71 7. In the Add Port window and Printer Name or IP Address field enter the IP address of your Ericsson W21 (preconfigured 192.168.1.1) and a Port Name, for example IP_192.168.1.1. Click 8. In the Additional Port Information Required window, select the Custom checkbox and click the 9.
  • Page 72: Troubleshooting

    3. Contact your service provider. Restart the Ericsson W21 To restart the Ericsson W21, click If you cannot access the Ericsson W21 web pages, remove the power cable to disconnect the Ericsson W21 from power and wait a moment before reconnecting the cable.
  • Page 73: Lan Connections

    Note: A reset to factory default configuration cannot be undone. If you reset the Ericsson W21 to default configuration, all your previous configuration changes are replaced. If you have previously changed the user name and password, the User Login page will be displayed.
  • Page 74: Internet Access

    Overview page. On the Internet page, verify that the mobile network signal quality indicator displays at least one bar. If not, move the Ericsson W21 or attach an external antenna (indoor window or outdoor roof mounted). External antennas are available as accessories to the Ericsson W21.
  • Page 75: Change Tcp Settings

    On the Internet page, verify that the mobile network signal quality indicator displays at least two bars. If not, try to move the Ericsson W21 or attach an external antenna. On the Internet page, verify that the Connection is HSDPA or UMTS.
  • Page 76: Wireless Lan Connection

    Wireless LAN What to do Check that the Wireless LAN indicator on front panel of the Ericsson W21 unit is lit. If not, connect an Ethernet cable between the PC and the Ericsson W21 to establish a connection. The wired...
  • Page 77 Ericsson W21. These settings are displayed on the Wireless LAN web page. If the security method is not supported, configure the Ericsson W21 to use another method. For the configured security method, make sure that the same...
  • Page 78: Access To Shared Files Or Printer

    Indication/Symptom Access to Shared Files or Printer If you cannot access a shared storage device or printer connected to the one of the USB connectors of the Ericsson W21, take the following action to identify and solve the problem: •...
  • Page 79 • Make sure that the PC belongs to the same workgroup as the Ericsson W21. For instructions, see section 3.3.1 – Check Workgroup Settings. The Ericsson W21 workgroup is displayed on the Sharing web page. • If you have problems accessing a printer, make sure that the printer drivers are correctly installed on the PC.
  • Page 80: Glossary

    Glossary Glossary 802.11b An IEEE standard for a wireless network that operates at 2.4 GHz with rates up to 11 Mbps. 802.11g An IEEE standard for a wireless network that operates at 2.4 GHz with rates up to 54 Mbps. 2G –...
  • Page 81 Glossary network devices with a variety of information, such as IP addresses, required for their operation. DNS – Domain Name System (or Service) The distributed name/address mechanism used in the Internet. It comprises distributed online databases that contain mappings between human-readable names and IP addresses, and servers, which provide translation services to client applications.
  • Page 82 Glossary serial number unique to every mobile device. The IMEI number is used by the mobile network to identify valid devices. IP – Internet Protocol A part of a suite of protocols that effectively defines the Internet as we know it. Specifies addressing and control information for routing data packets over networks.
  • Page 83 Glossary used to carry IP (and other protocol) data between the service provider and your computer. Private IP Address A private IP Address is typically assigned to a client on a LAN (Local Area Network) and is not used outside the LAN. Private IP addresses are typically used when multiple computers share the same Internet connection.
  • Page 84 WAN – Wide Area Network A network of computers that covers a large geographical distance. With respect to the Ericsson W21, WAN refers to the Internet. WCDMA – Wideband CDMA The radio access technology for wideband wireless access supporting 3G services. It...
  • Page 85 An enhanced version of WPA. For data encryption, WPA2 uses AES instead of TKIP. WUI – Web User Interface In Ericsson W21 the WUI refers to a built-in web basaed configuration tool with wizard support. 1/1551-CRH 102 167 Uen Rev F 2008-07-09...
  • Page 86 © Ericsson AB 2007, 2008 - All Rights Reserved Ericsson Enterprise AB www.ericsson.com 1/1551-CRH 102 167 Uen Rev F 2008-07-09...

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