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HP CQ58-200 User Manual

User guide - windows 8
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  • Page 1 User Guide...
  • Page 2 Bluetooth is a trademark owned by its common to most models. Some features otherwise using any software product proprietor and used by Hewlett-Packard may not be available on your computer. preinstalled on this computer, you agree to Company under license. Intel is a be bound by the terms of the HP End User trademark of Intel Corporation in the U.S.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Starting right ..............................1 Best practices ............................1 Fun things to do ............................ 1 More HP resources ..........................1 2 Getting to know your computer ........................3 Finding your hardware and software information ................. 3 Front ..............................3 Right side .............................
  • Page 6 Using audio ............................20 Connecting speakers ......................20 Connecting headphones ....................20 Connecting a microphone ....................21 Checking the sound ......................21 Using video ............................21 Connecting a VGA monitor or projector ................21 Connecting an HDMI TV or monitor ................... 22 Configuring audio settings (with HDMI TV) ............
  • Page 7 Resolving a low battery level when no power source is available ..... 36 Resolving a low battery level when the computer cannot exit Hibernation ..36 Storing a user-replaceable battery ..................36 Disposing of a user-replaceable battery ................36 Replacing a user-replaceable battery ................37 Running on external AC power ......................
  • Page 8 Using firewall software ....................... 56 Installing software updates ......................... 56 Installing Windows security updates .................. 56 Installing HP and third-party software updates ..............57 Securing your wireless network ......................57 Backing up your software applications and information ..............57 Using an optional security cable lock ....................57 10 Using Setup Utility (BIOS) and System Diagnostics ................

  • Page 9: Starting Right

    Starting right This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after setup, fun things to do with your computer, and where to get more HP resources. Best practices To get the most out of your smart investment, after you set up and register the computer, we recommend the following steps: ●...
  • Page 10 North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA ● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy ● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507 When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.

  • Page 11: Getting To Know Your Computer

    Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: From the Start screen, type c, and then select Control Panel. Select System and Security, and then in the System area, click Device Manager. A list displays all the devices installed in your computer.

  • Page 12: Left Side

    Component Description Optical drive eject button Releases the disc tray. USB 2.0 ports (2) Connect optional USB devices. NOTE: For details about different types of USB ports, see Using a USB device on page ● AC adapter light White: The AC adapter is connected and the battery is charged.
  • Page 13 Component Description HDMI port Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio device. USB 2.0 port Connects an optional USB device. NOTE: For details about different types of USB ports, see Using a USB device on page Audio-in (microphone) jack...

  • Page 14: Display

    Display Component Description WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless local area networks (WLANs). Internal microphone Records sound. Webcam Records video, captures still photographs, and allows video conferences and online chat by means of streaming video. To use the webcam, from the Start screen, type c, and then select CyberLink YouCam from the list of applications.

  • Page 15: Top

    TouchPad Component Description TouchPad on/off button Turns the TouchPad on or off. ● TouchPad light On: The TouchPad is off. ● Off: The TouchPad is on. TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. Left TouchPad button Functions like the left button on an external mouse.

  • Page 16: Lights

    Lights Component Description Caps lock light On: Caps lock is on, which switches the keys to all capital letters. ● Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.

  • Page 17: Buttons And Speakers

    Buttons and speakers Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.(default enabled) ● When the computer is in Hibernation, press the button down briefly to exit Hibernation.

  • Page 18: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Executes the following functions: ● Displays system information when pressed in combination with the key. Windows logo key Displays the Windows Start screen. Action keys Execute frequently used system functions. Windows applications key Displays a shortcut menu for a selected object.

  • Page 19: Bottom

    Bottom Component Description Battery bay Holds the battery. Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 20: Labels

    Component Description Service door The service door provides access to the wireless compartment, memory module compartment, keyboard access screw, and optical drive bay, CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 21 Have this information available when you contact technical support. The serial number label is affixed to the bottom of the computer. ● Regulatory label—Provides regulatory information about the computer. The regulatory label is affixed inside the battery bay. ● Wireless certification label or labels—Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use.

  • Page 22: Connecting To A Network

    Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires.

  • Page 23: Using Operating System Controls

    Using operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use operating system controls: From the Start screen, type n, and then select Settings. Type network and sharing in the search box, and then select Network and Sharing Center.

  • Page 24: Setting Up A Wlan

    Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ●...

  • Page 25: Connecting To A Wlan

    Connecting to a WLAN To connect to the WLAN, follow these steps: Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless light is off, press the wireless button. NOTE: On some models, the wireless light is amber when all wireless devices are off.

  • Page 26: Connecting To A Local Area Network (Lan)

    Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, RJ-45 (network) cable.

  • Page 27: Enjoying Entertainment Features

    Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like speakers, headphones, monitor, projector, TV, and, on select models, high-definition devices.

  • Page 28: Using The Webcam

    Component Description Audio-out (headphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.

  • Page 29: Connecting A Microphone

    To connect wireless headphones to your computer, follow the device manufacturer's instructions. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.

  • Page 30: Connecting An Hdmi Tv Or Monitor

    To connect a monitor or projector: Connect the VGA cable from the monitor or projector to the VGA port on the computer as shown. Press to alternate the computer screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ●...

  • Page 31: Configuring Audio Settings (With Hdmi Tv)

    To connect a high-definition TV or monitor to your computer: Connect one end of the HDMI cable to the HDMI port on the computer. Connect the other end of the cable to the high-definition TV or monitor. Press to alternate the computer screen image between 4 display states: ●...

  • Page 32: Managing Your Audio And Video Files

    Managing your audio and video files CyberLink PowerDVD helps you manage and edit your photo and video collections. ▲ To start CyberLink PowerDVD, from the Start screen, type c, and then select CyberLink PowerDVD from the list of applications. For more information about using CyberLink PowerDVD, see the PowerDVD software Help. Chapter 4 Enjoying entertainment features...

  • Page 33: Navigating Using Touch Gestures, Pointing Devices And The Keyboard

    Navigating using touch gestures, pointing devices and the keyboard Your computer allows navigation using touch gestures (select models only) in addition to the keyboard and mouse. Touch gestures can be used on your computer TouchPad or on a touch screen (select models only).

  • Page 34: Scrolling

    NOTE: TouchPad gestures are not supported in all apps. To view a demonstration of each gesture: From the Start screen, type c to display the Apps list. Select Control Panel, and then select Hardware and Sound. Select Synaptics TouchPad. Click a gesture to activate the demonstration. To turn a gesture off or on: From the Synaptics TouchPad screen, select or clear the check box next to the gesture that you want to turn on or off.

  • Page 35: Edge Swipes

    Edge swipes Edge swipes allow you perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Slide your finger gently from the right edge to display the charms. Top-edge swipe The top-edge swipe allows you to open apps available on the Start screen.

  • Page 36: Left-Edge Swipe

    Left-edge swipe The left-edge swipe reveals your open apps so that you can switch to them quickly. ● Swipe from the left edge of the TouchPad to switch between apps. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as you do by using touch gestures.

  • Page 37: Using Alt Gr Key Combinations

    TIP: The Windows logo key on the keyboard allows you to quickly return to the Start screen from an open app or the Windows Desktop. Pressing the Windows logo key again will return you to the previous screen. NOTE: Depending on the country or region, your keyboard may have different keys and keyboard functions than those discussed in this section.

  • Page 38: Using Microsoft Windows 8 Shortcut Keys

    Icon Description Switches the screen image between display devices connected to the system. For example, if a monitor is connected to the computer, pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor.

  • Page 39: Using The Hot Keys

    Shortcut Description Switches between open apps. NOTE: Continue to press this key combination until the app you want displays. Closes an active app. Using the hot keys A hot key is a combination of the key and the key, the key, or the spacebar.

  • Page 40: Managing Power

    Managing power Your computer can operate on either battery power or external power. When the computer is only running on battery power and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation.

  • Page 41: Enabling And Exiting User-Initiated Hibernation

    Enabling and Exiting User-Initiated Hibernation You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options in Windows Control Panel. as follows: From the Start screen, type power, then select Settings, and then select Power Options from the list of applications.

  • Page 42: Selecting A Power Plan

    Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximize performance. To change the power plan, from the Start screen, type power, then select Settings, and then select Power Options. The following power plans are available: ●...

  • Page 43: Finding Battery Information

    Pivot the battery (2) upward and remove it from the computer. Finding battery information To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance.

  • Page 44: Identifying Low Battery Levels

    Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level, the following behavior occurs: ● The battery light (select models only) indicates a low or critical battery level. –...

  • Page 45: Replacing A User-Replaceable Battery

    See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance. Replacing a user-replaceable battery Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition.

  • Page 46: Shutting Down (Turning Off) The Computer

    To test the AC adapter: Shut down the computer. Remove the battery from the computer. Connect the AC adapter to the computer, and then plug it into an AC outlet. Turn on the computer. ● If the power lights turn on, the AC adapter is working properly. ●...

  • Page 47: Managing And Sharing Information

    Managing and sharing information Drives are digital storage devices or solid-state drives that help you store, manage, share, and access information. Your computer has an internal hard drive that stores your computer's software, operating system, as well as providing storage for all of your personal files. Some computers also have a built-in optical drive that allows you to read or write to a CD, DVD, or (on select models) Blu- ray Disc (BD), to play and record audio and video.

  • Page 48: Removing A Usb Device

    ▲ Connect the USB cable for the device to the USB port. NOTE: The USB port on your computer may look slightly different from the illustration in this section. NOTE: The first time you connect a USB device, a message in the notification area lets you know that the device is recognized by the computer.

  • Page 49: Using Optical Drives

    CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card. Hold the card label-side up, with the connectors facing the computer. Insert the card into the digital storage slot, and then press in on the card until it is firmly seated. To remove a digital storage card: CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following...

  • Page 50: Inserting An Optical Disc

    Use these tips for best performance of your optical drive: ● When the battery is the only source of power, be sure the battery is sufficiently charged before writing to media. ● Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The write process is sensitive to vibration.

  • Page 51: Removing An Optical Disc

    Pull out the tray (2). Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up over the tray spindle. NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.

  • Page 52: Sharing Data And Drives And Accessing Software

    Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.
  • Page 53 Under View your active networks, select an active network. Select Change advanced sharing settings to set sharing options for privacy, network discovery, file and printer sharing or other network options. Using optical drives...

  • Page 54: Maintaining Your Computer

    Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition. This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding memory. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for travelling with your computer.
  • Page 55 CAUTION: To prevent information loss or an unresponsive system: Before removing or installing a drive, shut down the computer. If you are unsure whether the computer is off or in the Sleep state turn the computer on, and then shut it down through the operating system.

  • Page 56: Using Disk Defragmenter

    Disconnect the hard drive cable (1). Remove the four screws (2), which hold the hard drive in place. Lift the hard drive out of the hard drive bay (3). Remove the screws (1) from the bracket. Remove the brackets from the hard drive (2). Disconnect the hard drive cable (3) from the hard drive.

  • Page 57: Using Disk Cleanup

    physically reorganizes) the fragmented files and folders on the hard drive so that the system can run more efficiently. NOTE: It is not necessary to run Disk Defragmenter on solid-state drives. After you start Disk Defragmenter, it works without supervision. However, depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete.
  • Page 58 CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before adding or replacing memory modules. Do not remove a memory module while the computer is on or in the Sleep state. If you are not sure whether the computer is off or in Sleep state, turn the computer on by pressing the power button.

  • Page 59: Updating Programs And Drivers

    Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. Align the notched edge (1) of the memory module with the tab in the memory module slot. With the memory module at a 45-degree angle from the surface of the memory module compartment, press the module into the memory module slot (2) until it is seated.

  • Page 60: Cleaning Your Computer

    recent gaming software. Without the latest driver, you would not be getting the most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive automatic update notifications when they become available. Cleaning your computer Cleaning your computer and external devices helps keep them in good working condition.
  • Page 61 CAUTION: Perform this action before shipping, storing, or traveling with a drive. This will help reduce the risk of damage to the computer, damage to a drive, or loss of information. ◦ Shut down the computer. ● Take along a backup of your information. Keep the backup separate from the computer. ●...

  • Page 62: Securing Your Computer And Information

    Securing your computer and information Computer security is essential for protecting the confidentiality, integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks, such as viruses, worms, and other types of malicious code.

  • Page 63: Setting Windows Passwords

    Use the following tips for creating and saving passwords: ● To reduce the risk of being locked out of the computer, record each password and store it in a secure place away from the computer. Do not store passwords in a file on the computer. ●...

  • Page 64: Using Internet Security Software

    To set, change, or delete an administrator or power-on password in Setup Utility (BIOS): To start Setup Utility (BIOS), turn on or restart the computer, and then quickly press f10. Select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the Internet, you potentially expose your computer to computer viruses, spyware, and other online threats.

  • Page 65: Installing Hp And Third-Party Software Updates

    To be sure that all available updates are installed on the computer, observe these guidelines: ● Run Windows Update as soon as possible after you set up your computer. From the Start screen, type w, and then type Windows update in the search box. Select Windows Update from the list of applications.
  • Page 66 Insert the security cable lock into the security cable slot on the computer (3), and then lock the security cable lock with the key. Remove the key and keep it in a safe place. Chapter 9 Securing your computer and information...

  • Page 67: Using Setup Utility (Bios) And System Diagnostics

    10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 68: Downloading A Bios Update

    Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
  • Page 69 NOTE: If you need to stop a diagnostic test while it is running, press esc. Using System Diagnostics...

  • Page 70: 11 Backing Up, Restoring, And Recovering

    11 Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if ever needed. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.

  • Page 71: Creating Hp Recovery Media

    For more information and steps for enabling Windows File History, see Windows Help and Support. From the Start screen, type h, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer.

  • Page 72: Restore And Recovery

    Restore and recovery There are several options for recovering from potential problems. The method used depends on your situation and level of expertise: ● If you need to restore your personal files and data, you can use Windows File History to restore the backups you created.

  • Page 73: Using Windows Refresh For Quick And Easy Recovery

    Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMPORTANT: Refresh removes any Windows Desktop apps that were not originally installed on the system at the factory.

  • Page 74: Recovering Using Hp Recovery Manager

    Click Change PC settings in the bottom right corner of the screen, and then select General from the PC settings screen. Under Remove everything and reinstall Windows, select Get started, and follow the on- screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state.

  • Page 75: Using Hp Recovery Media To Recover

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. If possible, back up all personal files.

  • Page 76: 12 Specifications

    12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz.

  • Page 77: 13 Electrostatic Discharge

    13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.

  • Page 78: Index

    Index Bluetooth device 14, 17 AC adapter 4 Bluetooth label 13 electrostatic discharge 69 AC adapter, testing 37 boot order esc key, identifying 10 action keys changing HP Recovery external AC power, using 37 decrease screen brightness Manager 67 external devices 40 buttons external monitor port 4, 21 Help and Support 29...
  • Page 79 public WLAN connection 17 input power 68 maintenance installing Disk Cleanup 49 recovery 64, 65 critical security updates 56 Disk Defragmenter 48 discs 63, 67 optional security cable lock 57 memory module HP Recovery Manager 66 integrated webcam light, inserting 51 media 67 identifying 6, 19 removing 50...
  • Page 80 shipping the computer 52 shutdown 38 vents, identifying 4, 11 Sleep VGA port, connecting 21 exiting 32 video 21 initiating 32 slots webcam 20 Digital Media 5 webcam light, identifying 6, 19 security cable 4 webcam, identifying 6, 19 software Windows CyberLink PowerDVD 24 backup 62...

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