Epson America, Inc., Limited Warranty - Epson DFX-900 User Manual

EPSON AMERICA, INC., LIMITED WARRANTY

What Is Covered: Epson America, Inc. ("Epson") warrants to the first end user customer of the Epson
product enclosed with this limited warranty statement that the product, if purchased and used in the
United States or Canada, conforms to the manufacturer's specifications and will be free from defects in
workmanship and materials for a period of three years from the date of original purchase. Epson also
warrants that the consumable ribbon enclosed with the product will perform to the manufacturer's
specified usage, which usage may expire before the expiration of the limited warranty for the Epson
product. For warranty service, you must provide proof of the date of original purchase.
What Epson Will Do To Correct Problems: Should your Epson product prove defective during the
warranty period, please call the EPSON Connection
for warranty repair instructions and return authorization, if required. Epson will, at its option, repair or
replace on an exchange basis the defective unit, without charge for parts or labor. When warranty service
involves the exchange of the product or of a part, the item replaced becomes Epson property. The
exchanged product or part may be new or previously repaired to the Epson standard of quality. Exchange
or replacement products or parts assume the remaining warranty period of the product covered by this
limited warranty. In many parts of the United States, Epson has also arranged for warranty support for
this product through an on-site warranty service. On-site service will be generally available within a 50-
mile radius of the Epson-authorized service provider, generally during normal business hours, Monday
through Friday, holidays excluded. If on-site service is not available, or the Epson product is not located
within 50 miles of an Epson-authorized service provider, warranty service is provided in accordance with
the above, or you may choose to pay a travel charge for on-site warranty service to be provided. Service
hours may vary by provider and on-site service may not be available in all areas or all instances. In order
to provide on-site service, the technician must have full access to your Epson printer, as well as to working
space, electricity, and a local telephone line.
What This Warranty Does Not Cover: This warranty covers only normal consumer use in the United
States and Canada. This warranty is not transferable and will not apply to products purchased from an
end user. This warranty does not cover damage to the Epson printer caused by parts and supplies not
manufactured, distributed or certified by Epson. This warranty does not cover ribbon or third party
parts, components, or peripheral devices added to the Epson product after its shipment from Epson, e.g.,
dealer-added boards, or chips. This warranty also excludes maintenance coverage. Epson is not
responsible for warranty service should the Epson label or logo or the rating label or serial number be
removed or should the product fail to be properly maintained or fail to function properly as a result of
misuse, abuse, improper installation, neglect, improper shipping, damage caused by disasters such as fire,
flood, and lightning, improper electrical current, software problems, interaction with non-Epson
products, or service other than by an Epson-authorized servicer. Packaging, postage, insurance, and
shipping costs incurred in presenting your Epson product for warranty service are your responsibility. If
a claimed defect cannot be identified or reproduced in service, you will be held responsible for costs
incurred for such service.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF
ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF NONINFRINGEMENT, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLUSION
OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED
WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS
STATED HEREIN, ANY STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER
PERSON OR FIRM ARE VOID. EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY,
28 EPSON AMERICA, INC., LIMITED WARRANTY
at (562) 276-4322 or (905) 709-2170 (Canada)
SM
NEITHER EPSON AMERICA, INC., NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY LOSS,
INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR INABILITY TO USE THE
EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY
OTHER LEGAL THEORY. IF THE REMEDY ABOVE FAILS, EPSON'S ENTIRE LIABILITY
SHALL BE LIMITED TO A REFUND OF THE PRICE PAID FOR THE EPSON PRODUCT
COVERED BY THIS LIMITED WARRANTY.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts and some jurisdictions
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations
and exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have
other rights which vary from jurisdiction to jurisdiction.
To locate an Authorized Epson Servicer near you, call the Epson Connection at (800) 922-8911 in the
United States. In Canada, call (800) 463-7766. Or write to:
Epson America, Inc., P. O. Box 93012, Long Beach, CA 90809-3012
Copyright Information
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of Seiko Epson Corporation. The information contained herein is
designed only for use with this Epson printer. Epson is not responsible for any use of this information
as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Epson and Epson ESC/P are registered trademarks of Seiko Epson Corporation.
Epson Store, Epson Connection, and SoundAdvice are service marks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
© 2005 Epson America, Inc. 2/05 CPD-19384