Solving Network Problems - Epson Stylus Color 850N User Manual

EPSON Net! doesn't see the Ethernet card.
Possible cause
The settings in the
Ethernet card are incorrect.
The network is not set up
correctly.
The cables are not
connected correctly.
Wrong settings in the
printer.
EPSON Net! does not start.
Possible cause
You added or deleted
protocols after installing
EPSON Net!.
The software did not install
correctly.

Solving Network Problems

If any computer on the network can't see the Ethernet card or
the network, or isn't able to send print jobs, first check that:
The printer is turned on and the P power light is on.
All the computers (such as the print server), hubs, and
gateways in the pathway from your computer to the printer
are turned on and working correctly.
All the cables are connected correctly for 10BASE2 and
10BASE-T cables and terminated correctly if you are using
10BASE2 cables.
All the network software and protocols have been set up
and are working correctly.
If you still have network problems, see the following solutions.
Solution
Initialize the card. See page 6-5 for instructions.
Make sure the network software settings are correct.
Check all the network cable connections and make sure they are
connected and/or terminated correctly. Check the network with
EPSON Net! or your network software (i.e., NetWare).
Try to print a status sheet, as described on page 6-3. If you can't,
set the network interface mode on the printer's control panel to
On. See page C-7 for instructions.
Solution
Uninstall EPSON Net! as described on page 7-20. Then reinstall
EPSON Net! as described in the Setup Guide .
Uninstall EPSON Net! as described on page 7-20. Then reinstall
EPSON Net! as described in the the Setup Guide . Make sure you
check the settings carefully during installation.
7-17
Troubleshooting