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Summary of Contents for TallyGenicom 2900
- Page 1 2900 Operator Manual Serial - Parallel - LAN Operator Manual...
- Page 2 This Manual is published by TallyGenicom for use with the computer printer described herein. Translations, reprinting or copying by any means of this manual, complete or in part, in any different form requires our explicit approval. TallyGenicom reserves the right to revise this manual without notice, for any reason. This includes, but is not limited to, utilization of advances in the state-of-the-art and changes in the equipment or configuration thereof.
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Page 3: Table Of Contents
Contents Preface ......................3–9 Introduction ..........................3–9 About This Manual ........................3–10 Chapter 1 ....................3–11 Site Preparation ........................3–11 Figure 1 - 1. Shipping Screw Locations ................3–12 Unpacking your printer ......................3–12 Repacking ..........................3–12 Removing the Shipping Hardware ..................3–12 Figure 1 - 3. - Page 4 Chapter 2 ....................3–21 Introduction ..........................3–21 Loading Paper for Standard Printing Mode ................3–22 Figure 2 - 1. Inside Paper Inlet, visible when looking inside the printer cabinet..3–22 Figure 2 - 2. Paper path past the lid.................. 3–22 Figure 2 - 4.
- Page 5 Config Key ..........................3–35 Control Panel Menus ....................... 3–36 Categories, Parameters and Selections ................... 3–36 Using Menus ..........................3–36 Example: Changing Form Length Using the Menu System ..........3–38 How to Print a Control Panel Selected Options Report ............3–39 Operator Menu .........................
- Page 6 Detect Distance ......................... 3–50 VFU Category (Vertical Format Units) ................... 3–51 VFU Enable ..........................3–51 VT Channel (Vertical Tab Channel) ..................3–51 Skip When ..........................3–51 Config Menu ..........................3–52 Printer Category ........................3–52 Powerup ............................ 3–52 Ser/Par Emulation ........................3–52 LAN Emulation (LAN Interface only) ..................
- Page 7 Busy Polarity ..........................3–62 RTS Function ..........................3–62 Robust Xon ..........................3–62 Parallel I/O Category ....................... 3–63 POPC (Print On Paper Command) ..................3–63 8th Bit ............................3–63 Bi-Directional ..........................3–63 Intellifilter Category ......................... 3–64 Serial ............................3–64 Parallel ............................3–64 Twinax/Coax ..........................
- Page 8 Appendix B: Specifications ................. 3–77 Industry and Agency Standards ....................3–77 Electro-Magnetic Emissions ..................... 3–77 Electro-Magnetic Immunity ..................... 3–77 Energy Conservation ........................ 3–77 Safety ............................3–77 Acoustic ............................. 3–77 Marking ............................. 3–77 Physical Configurations ......................3–78 Weight ............................3–78 Dimensions ..........................3–78 Preventive Maintenance ......................
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Page 9: Preface
Preface Introduction The 2900 Impact Printers are designed to handle heavy duty, high volume workloads, with a straight paper path that provides unattended, jam-free print- ing of continuous forms, at high speeds. They have a wide range of printer emulations, network printer management ability, popular graphics languages and web administration utilities. -
Page 10: About This Manual
About This Manual Conventions We use the following conventions throughout this manual: Text that is placed in italics draws your attention to additional helpful information. Sometimes your attention is more particularly drawn by the use of this symbol. CAREFUL! This symbol marks information about actions that may damage the equipment or injure the user. -
Page 11: Chapter 1
Chapter 1 Site Preparation Choosing a site for your printer is important because the environment affects your print quality. The best site for your printer is one that is protected from dirt and heavy dust, and has a moderate temperature and humidity range. In addition, the power source should be adequate for printer operation and protected from power surges. -
Page 12: Figure 1 - 1. Shipping Screw Locations
Unpacking the Printer Unpacking your printer Instructions for unpacking your printer are located on the outside of the shipping container. After you have removed your printer from its container, store the shipping materials for possible later use. Repacking Repacking your printer for storage or shipping is the reverse order of unpacking. -
Page 13: Figure 1 - 3. Rear View, Showing Serial, Parallel And Power Plugs
Interface Connections Interface Connections and Powering Up Interface Connectors Properly secure the cable to the printer interface using the correct connectors. CAREFUL! Shielded I/O cables must be used on all installations to comply with regulatory requirements. Connecting the I/O After connecting each interface to your printer, run a print job from the Host Computer to verify proper function of the printer. -
Page 14: Powering Up
Powering Up Powering Up The power switch is located on the back of the printer, just above the 3-prong power plug connector. Figure 1 - 4. Power plug and on/off switch Step 1. Make sure the power is off by depressing the "0" side of the rocker power switch. -
Page 15: Figure 1 - 5. Inside The Lid
Paper System Components Paper System Paper System Components The Tractors, Ribbon Cartridge, Platen and Paper Iron are all parts of the paper system. The first two can be seen when the lid is raised. The Platen and Paper Iron are hidden inside the housing. Tractors shaft for tractors... -
Page 16: Print Gap
Paper System Components Tractors The 2900 has two tractors to control paper movement, located on the left and right. A lever on each tractor keeps it locked in place on a horizontal shaft. To reposi- tion a tractor, unlock the tractor and move it to the left or the right along the shaft. -
Page 17: Installing The Ribbon Cartridge
Installing Ribbon Cartridge Installing the Ribbon Cartridge Step 1. Make sure the printer is Offline or power is off. Open the printer lid and remove the old ribbon by lifting it straight up off of the Ribbon Platform. Figure 1 - 7. Ribbon Cartridge Step 2. -
Page 18: Figure 1 - 9. Ribbon Shield Panels
Installing Ribbon Cartridge The front and rear panels of the ribbon shield Figure 1 - 9. Ribbon Shield Panels The ribbon has been carefully positioned between the two panels of the ribbon shield. Operator Manual 1–18... -
Page 19: Figure 1 - 10. Control Panel
Control Panel Components Control Panel Components The Control Panel is located on the right front top of the printer housing. It is used to program and direct most printer functions. Red LED Indicator Green LED Indica- beeper 32-character Figure 1 - 10. Control Panel LED Indicators The green ONLINE indicator illuminates whenever there is power to the printer, and the printer is Online. - Page 20 Blank Page Operator Manual 1–20...
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Page 21: Introduction
Chapter 2 Introduction This chapter covers how to load the paper and to set the print gap. It also covers how to create saveable configuration settings for your own pre-printed forms. Your printer is designed to use a continuous sheet, sprocket-fed paper. It can handle: •... -
Page 22: Loading Paper For Standard Printing Mode
Standard Printing Mode Loading Paper for Standard Printing Mode Step 1. Turn off the printer using the power switch on the back, or toggle the "Online" button on the Control Panel until the LCD shows "Offline". Step 2. Raise the printer lid and open the doors on both tractors. Figure 2 - 1. -
Page 23: Figure 2 - 4. Column Alignment Scale
Standard Printing Mode Figure 2 - 4. Column Alignment Scale Step 6. The Column Alignment Scale is on the top of the ribbon support platform. It is to be used for general guidance in horizontally aligning the form for each print job. -
Page 24: Figure 2 - 6. Top Of Form Nubbin
Standard Printing Mode Fine-tuning the Column Alignment can be done in two ways: (1) Rotate the Horizontal Vernier Wheel, which is located on the right end of the shaft on which the tractors ride. Depending upon the direction the paper needs to move, you will rotate the wheel either upwards or downwards. -
Page 25: Print Gap Adjustment
Print Gap Print Gap Adjustment The 2900 Auto-Gap feature automatically sets the correct print gap based on form thickness. Dedicated control panel keys also allow the print gap to be adjusted for darker or lighter print based on user preference. For ease of paper loading, the print gap is set to its widest position while the printer is not printing. -
Page 26: Using A Saved Gap Zone Profile
Print Gap Step 3 – Create the Profile Select the Detect Parameter in the Print Gap Category of the Operator Menu. Press Menu => up arrow until Detect shows => Enter. This will cause the printer to move down the form in 1/6 inch increments, performing a print gap detection operation at each increment. -
Page 27: Set Print Gap Detect Mode To Manual
Print Gap After unlocking the Print Gap keys: Press one of the Print Gap keys on the Control Panel. This activates the Print Gap adjustment display. Look at the Control Panel. The upper right region of the LCD shows a number corresponding to the optimal print gap determined by the detection process. -
Page 28: Setting Up Configurations
Manually Setting Print Gap The lower left region of the LCD provides a graphi- cal indication of the adjustment being made. There is a 5 second time-out: if no keys are pressed the control panel display will revert to the prior menu and display. -
Page 29: Chapter 3
Chapter 3 Introduction In this chapter you will learn how to use the Control Panel, how to navigate the menus, and how to select and store parameter values as part of a configuration. You will also learn how to obtain printouts that show all available parameters, current configuration settings, and technical information like accumulated running time and operating thresholds. -
Page 30: The Display During Normal Operation
Control Panel Display The Display During Normal Operation During normal operation, the top line of the display indicates the current state of the printer, such as Online, Offline, or a fault message. The second line of the display will indicate which of 10 saved configurations is currently loaded. -
Page 31: The Display When In A Menu
Control Panel Display Indicator Paper Weight and Hammer Impact hammer impact setting is “Normal” (blank) paper weight setting is “Light” hammer impact setting is “Normal” paper weight setting is “Heavy” hammer impact setting is “High” – paper weight setting is “Light” hammer impact setting is “High”... -
Page 32: Control Panel Key Functions
Control Panel Key Functions Control Panel Key Functions Online Key This key toggles the printer between Online and Offline states, or exits from the menu directly to an Online state. When the printer is Online, the indicator will light. In the Offline state, you may change parameter selections, load paper, and so on. -
Page 33: Ff Key (Form Feed) Continued
Control Panel Key Functions FF Key (Form Feed) continued When In a Fault Condition Pressing the FF Key while in a Fault Condition advances the paper one form. No data prints, and the Top of Form position is maintained. This allows the use of the FF Key to advance paper while in a Paper Out condition, without print- ing any buffered data. -
Page 34: Enter Key
Control Panel Key Functions Enter Key In any of the menus, this key allows you to enter a lower level, to assign a selec- tion to a parameter, or to perform a menu function. When the printer is in a Paper Out Fault condition, and the PrntEOF parameter is set to Off, pressing the Enter Key allows printing to the end of the current form. -
Page 35: Clear Key Continued
Control Panel Key Functions Clear Key continued Config Key Offline This is a “shortcut” to the Load Configurations menu item (see later in chap- ter), allowing you to enter a menu where any of ten saved configurations can be loaded into the Current Configuration. Use the Up and Down Arrow keys to scroll through the configurations. -
Page 36: Control Panel Menus
Using Menus Control Panel Menus This section discusses the menus and how to access and select values from them for formatting documents, controlling print operations, or testing the printer. The four main menus are Operator, Config, Test, and Help. Categories, Parameters and Selections Within the Operator, Config, and Test menus, there are a number of categories. - Page 37 Using Menus The name of the configuration displays on the lower line. In this state, the only keys that respond are: • Up and Down Arrows • LF • FF • Clear • View • Online • Print Gap (+ & - ) When the printer is Offline, no light is on and the display reads: In the Offline state, pressing the Menu key gives you access to the first level of the menu system.
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Page 38: Example: Changing Form Length Using The Menu System
Changing Form Length Example: Changing Form Length Using the Menu System If you wanted to change the Form Length from the default of 66 lines to 65 lines, this is how you do it: 1. Make sure your printer is in an Offline state. If it's not, toggle the Online key. -
Page 39: How To Print A Control Panel Selected Options Report
Print Selections Report 7. Press the Enter key. The Form Length is set to 65, and an asterisk appears beside the number. Exit the menu mode by pressing the Clear key. It's helpful to remember that at any time, you may leave a menu in one of two ways. -
Page 40: Operator Menu
Operator Menu ⇒ Font Operator Menu 1. Toggle the Online key once or twice to clear the display and put the printer Offline. Offline should be displayed and the green light should be off. 2. Press the Menu key. 3. Use the Up or Down arrow keys until you see Operator Menu on the display. -
Page 41: Ser/Par Character Set
Operator Menu ⇒ Font Ser/Par Character Set This parameter allows you to select a character set that occupies locations Hex 80 through FF used by emulations attached to the Parallel, Serial, and LAN ports. The default is Code Page 437: The details of the character sets can be found in the Line Printer Applications Manual. -
Page 42: Ser/Par Style
Operator Menu ⇒ Font Ser/Par Style This parameter allows you to select the font style used by emulations attached to the Parallel, Serial, and LAN port. For emulations that support downloaded fonts, you can use this parameter to select the download font. The default option selection is DP. -
Page 43: Forms Category
Operator Menu ⇒ Font Forms Category This category is used for setting up the specifics for your individual forms. Use the Arrow and Enter keys to select Menu => Operator Menu => Forms => to get here. Length (lines) If you wish to define the length of your form in lines, you may select a form length from 1 to 255. -
Page 44: Left Margin
Operator Menu ⇒ Forms Left Margin You can place the left margin at any column number across the page, using parameter options 1 to 272. The range of options for this parameter depends on the CPI setting. Column 1 is the default option. The left margin must be less than or equal to the right margin. -
Page 45: Print To Eof (End Of Form) Continued
Operator Menu ⇒ Forms Print to EOF (End Of Form) Continued If Print to EOF is ON: The printer automatically prints to the end of the form then stops. The display reads Paper Out, the alarm sounds, and the FAULT indicator illuminates. At this point you can load the machine with more paper. -
Page 46: Eject Delay
Operator Menu ⇒ Forms Eject Delay This parameter specifies the timeout interval in seconds (after which printing will resume) when Quick Access is Enabled while the printer is Online. The default is 30 seconds. Impact This parameter has three options: Auto, which is the default, Normal, and High. -
Page 47: Ribnmon Thresh
Operator Menu ⇒ Forms If the Ribbon Monitor Fault occurs, and is cleared without the ribbon life threshold being increased or the ribbon count reset to zero, the “Replace Ribbon” message will reappear approximately every one million characters until one of these operations is performed. This message will also appear upon powerup if the ribbon count is above the threshold at that time. -
Page 48: Perf Skip
Operator Menu ⇒ Print Gap Perf Skip This parameter will enable the automatic perforation skip feature that will cause the print gap to automatically increase significantly between the last line printed on the current form and the first line printed on the next form. This feature is useful when using heavy forms that have a large perforation “tent”... -
Page 49: Reset
Operator Menu ⇒ Print Gap Fine-Tuning the Print Gap Manually The lower right region of the LCD shows a number corresponding to the current gap separating the hammer impactors from the platen. Press the "+" or "-" Print Gap key to roughly match the setting to the kind of paper that is loaded. -
Page 50: Creating A Gap Zone Profile
Operator Menu ⇒ Print Gap Creating a Gap Zone Profile A Gap Zone Profile is created automatically in four steps: Step 1 – Load the Form Load the form for which the profile will be generated; doublecheck the Top of Form position with Form Length. Step 2 –... -
Page 51: Vfu Category (Vertical Format Units)
Operator Menu ⇒ VFU VFU Category (Vertical Format Units) Use the Arrow and Enter keys to select Menu => Operator Menu => VFU to get here. VFU Enable A Vertical Format Unit is a means for loading sets of vertical tabs. These vertical tabs define various parameters of a form and apply only to the emulations which make explicit use of the VFU channels. -
Page 52: Config Menu
Config Menu ⇒ Printer Config Menu Following are explanations of each category and parameter in the Config Menu. For all available options under each parameter below, consult the Help Menu printout. The categories here are Printer, Codes, Graphics, Configurations, Serial I/O, Parallel I/O, IntelliFilter, and when the options are installed, Twinax/Coax and IPDS. -
Page 53: Io Hold
Config Menu ⇒ Printer Style3: Control codes and spaces are printed in hexadecimal format. ASCII characters are printed as is and escape sequences force a new line. IO Hold This parameter allows you to set the amount of time the printer remains locked onto the I/O on which it is receiving data after data transmission stops. -
Page 54: Beeper Mode
Config Menu ⇒ Printer Beeper Mode When a fault event occurs, the beeper will sound. There are two options: Single or Persistent. In the Single mode, each fault event will cause the fault alert beeper to produce just one short-duration audio tone and then to remain silent. -
Page 55: Codes Category
Config Menu ⇒ Codes Codes Category In this category are choices that allow you to determine the printer’s response to certain conditions and to assign values to parameters that are used by other commands or escape sequences. Use the Arrow and Enter keys to select Menu => Config Menu =>... -
Page 56: Print On Cr
Config Menu ⇒ Codes Print on CR This parameter is intended for use by customers whose applications embolden characters by using a CR-only method to selectively reprint all or parts of a line. Off: Ignore bolding, print as regular text (Default setting) Double Strike: Print line, then backup to reprint (bold by overstriking) Bold: Print line once, bold portions printed with enhanced "bold"... -
Page 57: Code 7F
Config Menu ⇒ Codes Code 7F This parameter allows you to dictate how the printer will react when it receives a Hexadecimal code 7F. The default value depends on the emulation. (See the Emulation Parameter, presented earlier in this chapter.) Ignore: The code is ignored. -
Page 58: Configurations Category
Config Menu ⇒ Configurations Configurations Category The 6300 Series printer can save up to ten personalized configurations, so you don't have to recreate configurations you use frequently. In addition, each configu- ration you save can be tagged with a label of up to 15 characters. - Page 59 Config Menu ⇒ Configurations How to label a configuration slot • Make sure the printer is Offline. • Press the Menu key to enter Menu mode. • Use the Up and Down Arrow keys to get to the Config menu, and then press Enter.
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Page 60: Serial I/O Category
Config Menu ⇒ Serial I/O Serial I/O Category Serial Interface is a style of host com- puter-to-printer I/O communications. It requires certain parameters to be prop- erly set in order for the printer and host computer to communicate. Use the Arrow and Enter keys to select Menu =>... -
Page 61: Status Enquiry
Config Menu ⇒ Serial I/O Status Enquiry When this parameter is enabled, the host may send an enquiry packet to the printer requesting status. The printer will then send back a 1 byte packet denoting the status of the printer. If this option is set to OFF (the default), no packet will be sent back. -
Page 62: Dtr Function Continued
Config Menu ⇒ Serial I/O DTR Function continued... Offline: When this option is active, the DTR Line is used to signal only that the printer is Online or Offline. Unlike the Busy option, the Offline option will not interfere with operation of the Xon/Xoff Communication Protocol. Power: When this option is active, the DTR Line is used to signal the host that the printer is powered up. -
Page 63: Parallel I/O Category
Config Menu ⇒ Parallel I/O Parallel I/O Category The Parallel Category on your printer has three parameters that can be changed according to user needs. Use the Arrow and Enter keys to select Menu => Config Menu => Parallel I/O to get here. -
Page 64: Intellifilter Category
Config Menu ⇒ Intellifilter Intellifilter Category Use the Arrow and Enter keys to select Menu => Config Menu => Intellifilter to get here. Intellifilter is a programmable feature, standard on TallyGenicom line printers. Without having to touch an otherwise well-working host system, Intellifilter permits users to free their systems from hard coded dependence on a specific printer that is no longer maintainable, or able to meet the demands of the application. -
Page 65: Tcp/Ip Menu (Lan Interface Only)
TCP/IP Menu TCP/IP Menu (LAN Interface Only) The TCP/IP Menu only appears if a TCP/IP LAN network interface card is installed in the printer. IP Addr Category This lets you to set up the four OCTETS of the IP Address. Use the Arrow and Enter keys to select Menu =>... -
Page 66: Subnet Category
TCP/IP Menu ⇒ Subnet Subnet Category This option allows you to set up the four OCTETS of the Subnet mask. Use the Arrow and Enter keys to select Menu => TCP/IP => Subnet to get here. Parameter Option IP OCTET 1 0-255 IP OCTET 2 0-255... -
Page 67: Test Menu
TestMenu ⇒ Pattern Test Menu In TEST Menu you will find diagnostic test print patterns used to check printer functions and a parameter that allows you to control paper mo- tion sensing. Use the Up and Down Arrow keys to scroll to the desired selection. -
Page 68: Fault Override Category
Test Menu ⇒ Fault Override Fault Override Category This category deals with the configura- tion of fault information from the Engine Manager and the Control Processor. If the option is set to On, then the fault is overridden and won't be reported on the panel. -
Page 69: Help Menu
Help Menu Help Menu There are no categories in this menu. Its purpose is to allow the user to print out a list of all of the selected options in a single report. See page 3-45 for how to do this. This graphic summarizes navigation through the menus, categories, and op- tions of the control panel. - Page 70 Blank Page Operator Manual 3–70...
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Page 71: Appendix A: Troubleshooting
Appendix A: Troubleshooting Introduction This chapter deals with troubleshooting problems on a 6300 Series printer. Messages that indicate printer faults and errors are explained and corrective action given. The few paper handling and print quality problems that may occur are also explained. Messages Messages on the Control Panel Display report both normal operation and fault situations. -
Page 72: Table A - 1. Display Messages
Error Messages Step 4. If any other faults appear on the display after you have corrected the original problem, go back to Step 1 and perform required corrective actions for the new problem. Otherwise place the printer back Online and test it during normal print operations. -
Page 73: Error Messages
Error Messages Graphic Check Explanation: This message indicates that the printer has received an unprintable graphic. This message only appears if the Set Graphic Error Action Command has been set properly. Corrective Action: Clear the message (Clear key), then place the printer back Online. Confirm with host why Graphic check message was sent. - Page 74 Error Messages Offline Data In Explanation: The printer is in Offline condition and nonprinted data is in the buffer. Corrective Action: There is no corrective action required. Under normal conditions, the printer continues to print when it is placed back Online. If you do not want the buffered data to print, enter the Clear menu by depressing the Clear key before going back Online and select the Clear Buffers entry to clear the buffered data.
- Page 75 Error Messages Ribbon Fault Explanation: The Ribbon Fault Detector is not reading any movement in the printer ink-ribbon. Corrective Action: Depress the Clear key and try to print again. If the fault returns, try to turn the Ribbon Knob. If the Ribbon Knob will not turn, check to see if the ribbon is caught on the hammer bank or one of the other mecha- nisms through which the ribbon moves.
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Page 76: Table A - 2. Paper/Printing Corrective Action
Paper Problems Table A - 2. Paper/Printing Corrective Action Problem Cause Corrective Action The paper holes are wider Horizontal paper tension is Unlock and readjust the tractors than normal after passing too tight. so that the paper holes line up through the tractors. -
Page 77: Appendix B: Specifications
Appendix B: Specifications Industry and Agency Standards The 2900 printer is designed to meet the requirements of several industry and government agency standards. Electro-Magnetic Emissions EMI: FCC part 15, subpart J, Class A and EN55022 Class B Harmonics: EN 61000-3-2 Flicker: EN 61000-3-3 Electro-Magnetic Immunity... -
Page 78: Physical Configurations
Industry and Agency Standards Physical Configurations Weight 115.4 lbs. Dimensions Width: 28.3 inches Height: 13.0 inches Depth: 14.4 inches Depth with paper exit guide assembly: 23.4 inches Preventive Maintenance This printer is designed to eliminate the requirement of scheduled mainte- nance procedures, such as alignment, adjustment, or lubrication. -
Page 79: Cooling System
Environment Cooling System Cooling system malfunctions are detected and a failure will result in shuttle motion, paper motion, and printing functions being inhibited. The malfunc- tion Hammer Voltage1 will be reported on the control panel display. Acoustics The Sound Power Level is a 9 position average, per ISO 7779. The Sound Pressure Level is a 4 position average, per ISO 9296. -
Page 80: Emulations
Emulations and Fonts Emulations Emulations available on the 2900 Series: Epson DFX-9000, IBM Proprinter III XL, MTPL Characters Per Inch Seven basic Characters Per Inch (CPI) settings are available through the Con- trol Panel. They include 10, 12, 13.33, 15, 16.67, 17.14, and 20. These character matrices can be doubled to produce 5, 6, 6.67, 7.5, 8.33, and 8.57 CPI. -
Page 81: Standard Languages And Character Sets
Fonts, Languages and Characters Standard Languages and Character Sets There are two ways to select a language or character set. One method is by substituting certain characters in the lower half of the charac- ter set, such as # $ @ [ \ ] ^ ` { | } and ~. This can be done by using the control panel Language selection, or through the emulation. -
Page 82: Nonvolatile Memory
Configurations, Paper and Speed Nonvolatile Memory Your printer stores up to 10 printer configurations in nonvolatile memory. Paper Description The printer uses continuous, sprocket-fed type paper, 2.5 inches (64 mm) to 18 inches (457 mm) outside width and 3.0 inches (76 mm) to 12.0 inches (305 mm) in length. - Page 83 Blank Page Appendix B: Specifications B–83...
- Page 84 4500 Daly Drive, Suite 100 T 703.833.8700 Chantilly, VA 20151 F 703.222.7629 www.tallygenicom.com 255069-001A...
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