Service And Support; Telephone Support - Oki C5100n Regulatory And Safety Information Manual

Oki Data Authorized Service
Providers: U.S. & Canada
For the most comprehensive, up-to-date listing of Oki Data
authorized Service Centers in the United States and Canada:
www.okidata.com
• In the U.S. go to
• In Canada and the U.S., call 1-800-654-3282
(1-800-OKI-DATA).
Oki Data Contact Locations: U.S. & Canada
United States
Oki Data Americas, Inc.
2020 Bishops Gate Blvd.
Mt. Laurel, NJ 08054
Phone: 1-800-654-3282
Fax: 1-856-222-5247

Service and Support:

U.S. and Canada
Oki Data is firmly committed to the satisfaction of our customers.
If you have a problem that your customer documentation cannot
solve, contact the listed sources for service or support.
Sales and Service Dealers: U.S. & Canada
Consult the store location where you purchased your machine, or
contact Oki Data for the location of the nearest Authorized Oki
Data Service Dealer.
• Prices and minimum charges may vary.
• Proof of purchase is required for warranty work. Be sure to retain
your purchase documents.

Telephone Support

(Toll Free in the U.S. and Canada)
Automated Attendant
1-800-654-3282 (1-800-OKI-DATA)
For quick answers to commonly-asked questions, the Automated
Attendant is available 24 hours a day, 7 days a week. The system
can provide immediate assistance with:
• Basic operating procedures
• Sales and service referrals
• Parts and consumable referrals
• Product information
2
and click Dealer Locator.
Canada
Oki Data Americas, Inc.
2735 Matheson Blvd. East, Unit 1
Mississauga, Ontario
Canada L4W 4M8
Phone: 1-800-654-3282
Fax: 1-905-238-4421
Customer Support Professionals
1-800-654-3282 (1-800-OKI-DATA)
Customer Support Professionals are available 24 hours a day, 7
days a week. Please be sure that you are calling from a telephone
close to your machine so you can describe your problem accurately.
Our Customer Support Professionals are trained on all current OKI
products. They can answer your questions regarding:
• Locations of sales and service dealers
• Installation of your machine
• Usage/normal maintenance of your machine
• Error message interpretation/solutions
• Parts and supplies identification
• Consumer relations
Note: Customer Support Representatives are not trained to
provide assistance with the use of commercial software
packages. Please consult your software user's manual for
times and availability of their support.
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