Page 1: User Guide
ThinkStation User Guide Machine Types: 3688, 3690, 3691, 3693, and 3695...
Page 2 “Important safety information” on page v and Appendix A “Notices” on page 117. Second Edition (June 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Page 3: Table Of Contents
Software overview ....Windows passwords ..Software provided by Lenovo ..Configuring the fingerprint reader ..
Page 4 Enabling ErP compliance mode ..Lenovo Solution Center ... ICE performance mode ...
Page 6 ThinkStation User Guide...
Page 7: Important Safety Information
® Document Format (PDF) version from the Lenovo Support Web site at http://www.lenovo.com/support. The Lenovo Support Web site also provides the ThinkStation Safety, Warranty, and Setup Guide and this ThinkStation User Guide in additional languages. Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation.
Page 8: Power Cords And Power Adapters
or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: •...
Page 9: Plugs And Outlets
Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2012...
Page 10: Operating Environment
For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. •...
Page 11: Laser Compliance Statement
Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2012...
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Page 13: Chapter 1. Product Overview
Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
Page 14 • Microphone connector and headphone connector on the front panel • Internal speaker Connectivity • 100/1000 Mbps integrated Ethernet controller System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer, including processor type, installation date, attached printers and other peripherals, power sources, and maintenance history.
Page 15 Input/Output (I/O) features • 9-pin serial port (one standard and one optional) • Four Universal Serial Bus (USB) 2.0 connectors (two on the front panel and two on the rear panel) • Four USB 3.0 connectors • One Ethernet connector •...
Page 16 The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
Page 17: Specifications
Lenovo. Software provided by Lenovo The following software programs are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer. Software programs provided with your computer might vary depending on your computer model type and preinstalled operating system.
Page 18: Lenovo Thinkvantage Tools
To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. The following table lists the programs that you can access from the Lenovo ThinkVantage Tools program. To access a program, double-click the corresponding icon.
Page 19: Adobe Reader
The ThinkVantage Password Manager program automatically captures and fills in authentication information for Windows applications and Web sites. Notes: If the Password Vault icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the ThinkVantage Password Manager program manually before enabling its features. To install the ThinkVantage Password Manager program, do the following: 1.
Page 20: Locating Connectors, Controls, And Indicators On The Front Of Your Computer
Locating connectors, controls, and indicators on the front of your computer Figure 1 “Front connector, control, and indicator locations” on page 8 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 1. Front connector, control, and indicator locations Optical drive eject/close button USB 2.0 connector (USB port 2) Power switch...
Page 21: Locating Connectors On The Rear Of Your Computer
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 9 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
Page 22 Connector Description Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer.
Page 23: Locating Components
Locating components Figure 3 “Component locations” on page 11 shows the locations of the various components in your computer. To remove the computer cover, see “Opening the computer cover” on page 32. Figure 3. Component locations Heat sink and fan assembly System fan Power supply assembly Internal speaker (installed in some models)
Page 24: Locating Parts On The System Board
Locating parts on the system board Figure 4 “System board part locations” on page 12 shows the locations of the parts on the system board. Figure 4. System board part locations ThinkStation User Guide...
Page 25 4-pin power connector Front USB connector 1 (for connecting USB port 1 and 2 on the front bezel) Microprocessor fan connector Battery Memory slot 1 (DIMM1) Front USB connector 2 (for connecting additional USB devices) Memory slot 2 (DIMM2) Serial (COM2) connector Memory slot 3 (DIMM3) Internal speaker connector Memory slot 4 (DIMM4)
Page 26: Locating Internal Drives
Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on. Your computer comes with the following factory-installed drives: •...
Page 27: Machine Type And Model Label
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
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Page 29: Chapter 2. Using Your Computer
“Creating recovery media” on page 73. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 12 “Getting information, help, and service”...
Page 30: Using The Blue Thinkvantage Button
“Fingerprint Software” on page 6. To open the ThinkVantage Fingerprint Software program and use the fingerprint reader, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Fingerprint Reader. Follow the instructions on the screen. For additional information, refer to the ThinkVantage Fingerprint Software help system.
Page 31: About Your Computer Audio
About your computer audio If a factory-installed, high-performance audio adapter is installed in your computer, the system-board audio connectors on the rear of the computer are typically disabled; use the connectors provided on the audio adapter. Each audio solution provides at least three audio connectors: audio line-in connector, audio line-out connector, and Microphone connector.
Page 32: Handling And Storing Cd And Dvd Media
If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do the following: 1. Click Start ➙ All Programs ➙ Corel DVD MovieFactory Lenovo Edition. 2. Follow the instructions on the screen.
Page 33 For detailed information about using the Corel DVD MovieFactory program, see the help system for the program. You can also use Windows Media Player to record CDs and data DVDs. For more information, see “Help and Support” on page 113. Chapter 2 Using your computer...
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Page 35: Copyright Lenovo 2012
The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.
Page 36: Glare And Lighting
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body.
Page 37: Registering Your Computer
When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
Page 38: Replacement Power Cords
If you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using, you will have to purchase either electrical plug adapters or new power cords. You can order power cords directly from Lenovo. For power cord information and part numbers, go to: http://www.lenovo.com/powercordnotice...
Page 39: Chapter 4. Security
Your computer is able to log in to the operating system without keyboard or mouse connected. • Trusted Platform Module (TPM) Trusted Platform Module is a secure cryptoprocessor that can store cryptographic keys that protect information stored in your computer. © Copyright Lenovo 2012...
Page 40: Attaching An Integrated Cable Lock
The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order an integrated cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 7.
Page 41: Windows Passwords
Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
Page 42 For more information about how to use your antivirus software, refer to the help system of your antivirus software. ThinkStation User Guide...
Page 43: Chapter 5. Installing Or Replacing Hardware
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
Page 44: Opening The Computer Cover
Opening the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to open the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.
Page 45 2. Open the computer cover. See “Opening the computer cover” on page 32. 3. Remove the front bezel by releasing the three plastic tabs on the top of the front bezel and pivoting the front bezel outward to remove it from the computer. Figure 9.
Page 46: Accessing The System Board Components And Drives
4. To reinstall the front bezel, align the other three plastic tabs on the bottom of the front bezel with the corresponding holes in the chassis, then pivot the front bezel inward until it snaps into position. Figure 10. Reinstalling the front bezel What to do next: •...
Page 47: Installing Or Replacing A Memory Module
Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to install or replace a memory module. Your computer has four slots for installing or replacing DDR3 UDIMMs that provide up to a maximum of 32 GB system memory.
Page 48 • If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 11. Removing a memory module • If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module.
Page 49: Installing Or Replacing A Pci Card
10. Position the new memory module over the memory slot. Make sure that the notch on the memory module aligns correctly with the slot key on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 13.
Page 50 Figure 14. Removing a PCI card Notes: a. The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. b. If the card is held in place by a retaining latch, disengage the card retaining latch in either of the two ways illustrated, depending on the retaining latch on the PCI card slot.
Page 51: Installing Or Replacing The Card Reader
6. Install the new card into the appropriate card slot on the system board and rotate the card retainer to the closed position. See “Locating parts on the system board” on page 12. Figure 16. Installing a PCI card What to do next: •...
Page 52 Note: You might have to remove the metal cover of the card reader drive bay. 5. Install the new card reader into the card reader bracket. Then install the two screws to secure the card reader to the bracket. 6. Install the card reader bracket to the chassis. Then push the bracket to the left to align the screw hole in the bracket with the corresponding hole in the chassis.
Page 53 7. Install the screw to secure the card reader bracket to the chassis. Figure 18. Installing the screw that secures the card reader 8. Connect the card reader cable to one of the USB connectors on the system board. See “Locating parts on the system board”...
Page 54: Replacing The Card Reader
Replacing the card reader To replace the card reader, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
Page 55 9. Install the card reader bracket to the chassis. Then push the bracket to the left to align the screw hole in the bracket with the corresponding hole in the chassis. Figure 21. Installing the card reader Chapter 5 Installing or replacing hardware...
Page 56: Replacing The Battery
10. Install the screw to secure the card reader bracket to the chassis. Figure 22. Installing the screw that secures the card reader 11. Reconnect the card reader cable to one of the USB connectors on the system board. See “Locating parts on the system board”...
Page 57: Installing The Solid State Drive
Refer to the “Lithium battery notice” in the ThinkStation Safety, Warranty, and Setup Guide for information about replacing and disposing of the battery. To replace the battery, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.
Page 58 To install the solid state drive, do the following: 1. Install the solid state drive into the adapter. Then, install the four screws to secure the solid state drive to the adapter. Figure 25. Installing the solid state drive into the adapter 2.
Page 59: Replacing The Hard Disk Drive
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 71. Replacing the hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
Page 60 6. Flex the retaining clips as shown to remove the hard disk drive from the bracket. Figure 28. Removing the hard disk drive from the bracket 7. To install a new hard disk drive into the bracket, flex the bracket and align pin , pin , pin , and pin...
Page 61: Replacing The Optical Drive
9. Insert the two retaining clips of the hard disk drive bracket into the corresponding holes in the side of the optical drive bay, and then pivot the hard disk drive and bracket downwards until the hard disk drive bracket snaps into position. Figure 29.
Page 62 5. Press the blue retaining clip to pivot the optical drive bay upward. Figure 30. Pivoting the optical drive bay 6. Disconnect the signal cable and the power cable from the rear of the optical drive. ThinkStation User Guide...
Page 63 7. Press the optical drive lock and slide the optical drive out of the rear of the drive bay assembly. Figure 31. Removing the old optical drive 8. Install the optical drive retainer on the side of the new optical drive. Figure 32.
Page 64: Replacing The Heat Sink And Fan Assembly
9. Slide the new optical drive into the drive bay until it snaps into position. Figure 33. Installing a new optical drive 10. Connect the signal cable and the power cable to the rear of the optical drive. What to do next: •...
Page 65 3. Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board. See “Locating parts on the system board” on page 12. 4. Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a.
Page 66 6. Pivot the two plastic retaining clips that secure the heat sink fan duct outward. Then remove the heat sink fan duct from the failing heat sink and fan assembly. Figure 35. Removing the heat sink fan duct 7. Place the new heat sink and fan assembly on the system board so that the four screws are aligned with the corresponding holes in the system board.
Page 67: Replacing The Power Supply Assembly
10. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until it snaps into position. Figure 36. Installing the heat sink fan duct What to do next: • To work with another piece of hardware, go to the appropriate section. •...
Page 68 CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
Page 69 5. Pivot the two plastic retaining clips that secure the heat sink fan duct outward, and then lift the heat sink fan duct out of the chassis. Figure 37. Removing the heat sink fan duct Chapter 5 Installing or replacing hardware...
Page 70 6. Pivot the optical drive upward and disconnect the power supply assembly cables from all drives and from power connectors on the system board. Figure 38. Power connectors on the system board Note: You might also need to release the power supply assembly cables from some cable clips or ties that secure the cables to the chassis.
Page 71 Then, install the three screws to secure the new power supply assembly in place. Note: Use only screws provided by Lenovo. Figure 40. Installing the power supply assembly 10.
Page 72: Replacing The Microprocessor
11. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until it snaps into position. Figure 41. Installing the heat sink fan duct What to do next: • To work with another piece of hardware, go to the appropriate section. •...
Page 73 3. Locate the system board and disconnect all cables connected to the system board. See “Locating parts on the system board” on page 12. 4. Remove the heat sink and fan assembly with the fan duct. See “Replacing the heat sink and fan assembly”...
Page 74 b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle on one corner of the microprocessor or note the orientation of the notches on the microprocessor. This is important when installing the new microprocessor on the system board. c.
Page 75: Replacing The Cover Presence Switch
12. Reinstall the heat sink and fan assembly with the fan duct as shown. See “Replacing the heat sink and fan assembly” on page 52. Figure 45. Reinstalling the heat sink and fan assembly with the fan duct 13. Reconnect all cables that were disconnected from the system board. What to do next: •...
Page 76 6. Remove the screw that secures the cover presence switch and remove the cover presence switch from the chassis. Figure 46. Removing the cover presence switch 7. Position the new cover presence switch so that the screw hole in the cover presence switch is aligned with the corresponding hole in the chassis.
Page 77: Replacing The Internal Speaker
8. Install the screw to secure the cover presence switch to the chassis. Figure 47. Installing the new cover presence switch 9. Reconnect the cover presence switch cable to the system board. See “Locating parts on the system board” on page 12. 10.
Page 78 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Open the computer cover. See “Opening the computer cover” on page 32. 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 32. 4.
Page 79: Replacing The Front Audio And Usb Assembly
8. Align the new internal speaker with the two metal clips on the chassis, and then slide the speaker as shown until it snaps into position. Figure 49. Installing the new internal speaker 9. Reconnect the internal speaker cable to the system board. See “Locating parts on the system board” on page 12.
Page 80 To replace the front audio and USB assembly, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
Page 81: Replacing The System Fan
Replacing the system fan Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the system fan. To replace the system fan, do the following: 1.
Page 82: Replacing The Keyboard Or Mouse
7. Install the new system fan by aligning the new rubber mounts that came with the new system fan with the corresponding holes in the chassis, and then push the rubber mounts through the holes. Then, carefully pull on the tips of the rubber mounts from the bottom until the new system fan is secured in place. Figure 52.
Page 83: Completing The Parts Replacement
8. To update your configuration, refer to Chapter 7 “Using the Setup Utility program” on page 81. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
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Page 85: Chapter 6. Recovery Information
Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.
Page 86: Using Recovery Media
To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media.
Page 87: Performing A Recovery Operation
To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Page 88: Creating And Using A Rescue Medium
This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Page 89: Reinstalling Preinstalled Applications And Device Drivers
Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory. 3. Open the apps folder. Within the apps folder, there are several subfolders named for various applications installed in your computer.
Page 90: Reinstalling Software Programs
• To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory.
Page 91 It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use. Chapter 6 Recovery information...
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Page 93: Chapter 7. Using The Setup Utility Program
Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: • Power-On Password © Copyright Lenovo 2012...
Page 94: Password Considerations
• Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised.
Page 95: Erasing Lost Or Forgotten Passwords (Clearing Cmos)
2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters.
Page 96: Selecting A Startup Device
Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected, do one of the following to select the startup device you want. Selecting a temporary startup device Use this procedure to select a temporary startup device.
Page 97: Ice Performance Mode
1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ Automatic Power On, and press Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit.
Page 98: Exiting The Setup Utility Program
2. From the Setup Utility program main menu, select Power. 3. Select Intelligent Cooling Engine (ICE). The Intelligent Cooling Engine (ICE) window is displayed. 4. Select ICE Thermal Alert. The ICE Thermal Alert window is displayed. 5. Select Enabled or Disabled as desired. 6.
Page 99: Chapter 8. Configuring Raid
4. Use the arrow keys to select a RAID level in the RAID Level field and press Tab. 5. If appropriate, use the arrow keys to select a Stripe Size in the Stripe Size field and press Tab. 6. Type a volume size in the Capacity field and press Tab. © Copyright Lenovo 2012...
Page 100: Deleting Raid Volumes
7. Press Enter to initiate volume creation. 8. When prompted, press Y to accept the warning message and create the volume. 9. Return to step 2 to create additional RAID volumes, or select Exit and press Enter. 10. Press Y when prompted to confirm the exit. Deleting RAID volumes This section describes how to use the Intel Matrix Storage Manager option ROM configuration utility to delete RAID volumes.
Page 101: Chapter 9. Updating System Programs
Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.
Page 102: Updating (Flashing) The Bios From Your Operating System
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.
Page 103: Chapter 10. Preventing Problems
Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.
Page 104: Using System Update
The System Update program helps you keep the software on your computer up-to-date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can contain applications, device drivers, BIOS flashes, or software updates. When the System Update...
Page 105: Cleaning Your Computer
Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.
Page 106: Good Maintenance Practices
A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.
Page 107: Chapter 11. Troubleshooting And Diagnostics
Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkStation Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...
Page 108: Troubleshooting Procedure
See Chapter 12 “Getting information, help, and service” on page 113 for more information. • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See Chapter 12 “Getting information, help, and service” on page 113 for more information.
Page 109: Audio Problems
Select the problem your computer is experiencing from the following list: • “Audio problems” on page 97 • “CD problems” on page 98 • “DVD problems” on page 99 • “Intermittent problems” on page 101 • “Keyboard, mouse, or pointing device problems” on page 101 •...
Page 110: Cd Problems
Refer to the documentation that comes with the application or game for instructions on setting sound-card settings. • If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 113.
Page 111: Dvd Problems
Note that on some models the startup sequence is permanently set and cannot be changed. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 113.
Page 112 If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 113. DVD movie will not play Symptom: DVD movie will not play.
Page 113: Intermittent Problems
• If SCSI devices are installed, verify that the last external device in each SCSI chain is terminated correctly. (See your SCSI documentation.) If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 113.
Page 114: Monitor Problems
See “Enabling or disabling a device” on page 83. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 113.
Page 115 If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 113.
Page 116: Networking Problems
2. Adjust the placement of the monitor and other devices so that they are at least 305 mm (12 inches) apart. 3. Turn on the monitor. • You can reset the refresh rate through your operating system Control Panel. On the Windows 7 operating system, click Start ➙ Control Panel ➙ Hardware and Sound ➙ Adjust screen resolution ➙...
Page 117 • The cable is installed properly. The network cable must be securely connected to both the Ethernet connector of your computer and the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 meters. If the cable is connected and the distance is within acceptable limits but the problem persists, try a different cable.
Page 118 Actions: • Try another cable. • Make sure that the link partner is set to auto-negotiate. • Make sure that the switch is 802.3ab-compliant (gigabit over copper). A wireless LAN problem Symptom: You cannot connect using the built-in wireless networking card. Actions: •...
Page 119: Option Problems
If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 113.
Page 120: Performance And Lockup Problems
Performance and lockup problems Poor performance and lockup problems can be a result of any of the following: • “Insufficient free hard disk drive space” on page 108 • “Excessive number of fragmented files” on page 108 • “Insufficient memory” on page 109 Make a selection from the above list to find out more about the corrective actions you can take.
Page 121: Printer Problems
113. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 35. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 113.
Page 122: Software Problems
• Make sure that the serial-port adapter, if you added one, is properly installed and firmly seated. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 113.
Page 123: Usb Problems
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.
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Page 125: Chapter 12. Getting Information, Help, And Service
You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.
Page 126: Lenovo Support Web Site
Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...
Page 127: Using Other Services
Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
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Page 129: Appendix A. Notices
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 130: Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkStation ThinkVantage Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies. Celeron, Intel, Intel Core, Pentium, and Xeon are trademarks of Intel Corporation in the United States, other countries, or both.
Page 131: Appendix B. Regulatory Information
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 132 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
Page 133: Additional Regulatory Information
Depending on the configuration of your computer and the country or region where the computer was purchased, you might have received additional printed regulatory notices. All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides & Manuals.
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Page 135: Appendix C. Weee And Recycling Information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling...
Page 136: Recycling Information For Brazil
If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
Page 137: Battery Recycling Information For The European Union
Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix C. WEEE and recycling information...
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Page 139: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)
Appendix D. Restriction of Hazardous Substances Directive (RoHS) China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Ukraine RoHS © Copyright Lenovo 2012...
Page 140: India Rohs
India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkStation User Guide...
Page 141: Appendix E. Energy Star Model Information
For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 2.
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Page 143: Appendix F. Ek Bilgiler
Appendix F. Ek Bilgiler 1. İmalatçı ya da ithalatçı firmaya ilişkin bilgiler: Ürünün ithalatçı firması, Lenovo Technology B.V. Merkezi Hollanda Türkiye İstanbul Şubesi’dir. Adresi ve telefonu şöyledir: Uner Plaza Eski Üsküdar Yolu Erkut Sokak. No: 4 / 1 Kat: 3 Kozyatağı...
Page 144 13. İthal edilmiş mallarda, yurt dışındaki üretici firmanın unvanı ve açık adresi ile diğer erişim bilgileri (telefon, telefaks ve e-posta vb.): Lenovo (Singapore) Pte. Ltd. 151 Lorong Chuan No: 02-01 New Tech Park Singapore, 556741...
Page 145: Appendix G. Servis Istasyonlari
Faks no: 312 426 72 30 Meteksan Sistem ve Bilgisayar Teknolojileri A.Ş. Adresi: Oğuzlar Mah. 34 Sokak No: 14 Balgat Ankara Posta kodu: 06520 Web Adresi: http://www.destek.as/ Telefon: 312 295 21 28 Faks no: 312 295 21 20 © Copyright Lenovo 2012...
Page 146 Probil Bilgi İşlem Destek ve Dan.San. ve Tic. A.Ş. Adresi: Teknoloji Geliştirme Bölgesi, ODTÜ Ofis Bina, Batı Cephe A-1 ODTÜ / Ankara Posta kodu: 06531 Web Adresi: http://www.probil.com.tr/ Telefon: 312 210 18 08 Faks no: 312 210 18 05 ANTALYA Bilser Bilgi İşlem Tic.
Page 147 ERZİNCAN Erzincan Bigisayar Adresi: Hükümet Caddesi, No:33/1 Erzincan Web Adresi: http://www.erzincanbilgisayar.com/ Telefon: 446 223 89 87 Faks no: 446 224 24 34 ERZURUM Şark Bilgisayar Elektronik San. ve Tic. Ltd. Şti. Adresi: Yukarı Mumcu Caddesi, No:9 Erzurum Posta kodu: 25100 Web Adresi: http://www.sarkbil.com.tr/ Telefon: 442 234 21 02 / 04 Faks no: 442 218 21 07...
Page 148 IĞDIR Ebru Elektronik ve Bilgisayar Sistemleri Adresi: Atatürk Caddesi, No:261 Iğdır Posta kodu: 76000 Web Adresi: http://www.ebruelektronik.com/ Telefon: 476 227 76 66 / 476 227 08 43 / 476 227 08 44 Faks no: 476 227 76 66 İSTANBUL Bilgi Birikim Sistemleri Elktr. ve Bilg. Endüstrisi Müh.
Page 149 Novatek Bilgisayar Sistemleri San.ve Tic.Ltd. Şti. Adresi: Raşit Rıza Sokak, Yıldırım İş Hanı, No: 1 Kat: 1 Mecidiyeköy İstanbul Posta Kodu: 80300 Web Adresi: http://www.novateknoloji.com/ Telefon: 212 356 75 77 Faks no: 212 356 75 88 Peritus Bilgisayar Sist. Dış Tic.San.Ltd. Şti. Adresi: Ziverbey Eğitim Mahallesi, Poyraz Sokak, Sadıkoğlu İş...
Page 150 IBM Türk Ltd. Şti. Adresi: Ankara Asfaltı No: 7 Bayraklı İzmir Web Adresi: http://www.tr.ibm.com/ Telefon: 232 462 27 00 Faks no: 232 486 69 23 Probil Bilgi İşlem Destek ve Dan.San. ve Tic. A.Ş. Adresi: Şair Eşref Bulvarı, Huzur İşhanı, No:27/2 Kat:2 Alsancak İzmir Posta kodu: 35210 Web Adresi: http://www.probil.com.tr/...
Page 151 ŞANLIURFA Bilban Bilgisayar Eğitim Tic. San. Ltd. Şti. Adresi: Kızılay İşhanı, Kat:1-2 Şanlıurfa Web Adresi: http://www.bilban.com.tr/ Telefon: 414 215 05 52 Faks no: 414 212 22 12 TRABZON IBM Türk Ltd. Şti. Adresi: Kahramanmaraş Cad. İpekyolu İş Merk. Kat:4 No: 7 Trabzon Web Adresi: http://www.tr.ibm.com/ Telefon: 362 230 88 52 Faks no: 362 230 88 52...
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Page 153: Index
Help and Support customer support center deleting a password important safety information Description information device drivers getting devices, handling static-sensitive important safety diagnostics program, using resources diagnostics, troubleshooting safety DisplayPort connector warranty documentation, using Input/Output (I/O) features © Copyright Lenovo 2012...
Page 154 POST/BIOS update failure software recovery boot-block Lenovo Solution Center operations, backup and Lenovo ThinkVantage Tools problems, solving Lenovo Welcome 6, 113 recovery media, creating and using locating components removing computer cover...
Page 155 (flashing) the BIOS USB 2.0 connector USB 3.0 connector using a rescue medium, creating and diagnostic program documentation other services passwords Setup Utility VGA monitor connector video subsystem viewing and changing settings warranty information workspace, backup and recovery © Copyright Lenovo 2012...
Page 156 ThinkStation User Guide...

This manual is also suitable for:

Thinkstation 3688 Thinkstation 3690 Thinkstation 3691 Thinkstation 3693 Thinkstation 3695

Lenovo ThinkStation E31 User Manual

Important Safety Information

Chapter 1. Product Overview

Chapter 2. Using Your Computer

Chapter 3. You and Your Computer

Chapter 4. Security

Chapter 5. Installing or Replacing Hardware

Accessing the System Board Components and Drives

Replacing the Internal Speaker

Replacing the Front Audio and USB Assembly

Chapter 6. Recovery Information

Chapter 7. Using the Setup Utility Program

Chapter 8. Configuring RAID

Chapter 9. Updating System Programs

Chapter 10. Preventing Problems

Chapter 11. Troubleshooting and Diagnostics

Chapter 12. Getting Information, Help, and Service

Appendix A. Notices

Appendix B. Regulatory Information

Appendix C. WEEE and Recycling Information

Appendix D. Restriction of Hazardous Substances Directive (Rohs)

Appendix E. ENERGY STAR Model Information

Appendix F. Ek Bilgiler

Appendix G. Servis Istasyonlari

Index

Quick Links

User Guide

Troubleshooting

Related Manuals for Lenovo ThinkStation E31

Summary of Contents for Lenovo ThinkStation E31

This manual is also suitable for:

Table of Contents