Page 1 E628 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
Page 2: Revision History
Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates...
Page 3 Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that SCREEN MESSAGES appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Page 7: Table Of Contents
Table of Contents System Specifications Features ............1 System Block Diagram .
Page 8 Table of Contents Removing the Touchpad Bracket ........68 Removing the Power Board .
Page 9 Table of Contents LCD Failure ........... .152 Built-In Keyboard Failure .
Page 10 Table of Contents...
Page 11: System Specifications
• AMD Athlon™ 64 X2 dual-core processor* • AMD Athlon™ 64 processor* • AMD SB710 A13 / RS780MN Chipset • Acer InviLink™ Nplify™ 802.11b/g/Draft-N* • Acer InviLink™ 802.11b/g* System Memory • Dual-Channel SDRAM support • Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two SODIMM modules* Display and graphics •...
Page 12: Privacy Control
Communication • Integrated Crystal Eye webcam • WLAN: • 802.11b/g/Draft-N* • 802.11b/g* • WPAN: Bluetooth® 2.1+Enhanced Data Rate (EDR)* • LAN: Gigabit Ethernet; Wake-on-LAN ready Privacy control • BIOS user, supervisor, HDD passwords • Kensington lock slot Dimensions and Weight •...
Page 13 • Operating: 20% to 80% • Non-operating: 20% to 80% NOTE: The specifications listed above are for reference only. The exact configuration of the PC depends on the model purchased. Chapter 1...
Page 14: System Block Diagram
System Block Diagram AMD S1G1 Processor VRAM 512MB Fan Control Memory BUS(DDRII) 200pin DDRII-SO-DIMM X2 64M16 x 4 uPGA-638 Package Dual Channel BANK 0, 1, 2, 3 1.8V DDRII 667/800 DDR3 LVDS Conn. yper Transport Link ATI M92-S2 LP 16 x 16 5 in 1 socket uFCBGA-631 PCI-Express 8x...
Page 15: Your Notebook Tour
Your Notebook Tour This section provides an overview of the features and functions of the notebook. Front View Icon Item Description Acer Crystal Eye Web camera for video communication. Webcam Microphone Internal microphone for sound recording. Display screen Also called Liquid-Crystal Display (LCD), displays computer output.
Page 16: Closed Front View
Icon Item Description Communication Enables / disables the WLAN function. Backup key Launches Acer Backup Management for three-step data backup. Indicates when the hard disk drive is active. Eject button Presses to eject the optical disk from the drive. Speakers Left and right speakers deliver stereo audio output.
Page 17: Right View
Icon Item Description Ventilation slots Enable the computer to stay cool, even after prolonged use. External display Connects to a display device (e.g., external (VGA) port monitor, LCD projector). HDMI port Supports high definition digital video HDMI connections. USB 2.0 port Connect to USB 2.0 devices (e.g., USB mouse, USB camera).
Page 18: Base View
Base View Icon Item Description Battery bay Houses the computer's battery pack. Note: The battery shown is for reference only. Your PC may have a different battery, depending on the model purchased. Battery lock Locks the battery in position. Memory Houses the computer's main memory.
Page 19: Indicators
Indicators The computer has several easy-to-read status indicators. The battery indicator is visible even when the computer cover is closed. Icon Function Description Bluetooth Indicates the status of Bluetooth communication. Wireless LAN Indicates the status of Wireless LAN communication. 3G communication Indicates the status of 3G communication.
Page 20: Touchpad Basics
TouchPad Basics The following items show you how to use the TouchPad: • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions.
Page 21: Using The Keyboard
Using the Keyboard Your Acer Aspire Series notebook has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off.
Page 22: Windows Keys
Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...
Page 23: Hot Keys
Hot Keys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function...
Page 24: Special Keys
Special Keys You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol.
Page 25: Hardware Specifications And Configurations
CPU package 638-pin lidless micro PGA package. Chipset AMD RS780MN Northbridge AMD SB710 A13 Southbridge Processor Specifications Mfg. Cache Core Item Cores Package Acer P/N Speed Tech Size Voltage L110 1.2 GHz 65 nm 512 kB Micro- Variable KC.AL002.110 L310 1.2 GHz...
Page 26 Item Specification Features • A-Link Express II interface • Supports PCI bus at 33 MHz • 5 OHCI and 2 EHCI Host controllers to supports 12 USB 2.0 ports and 2 dedicated USB 1.1 ports • SMBus Rev. 2.0 compliant •...
Page 27 Item Specifications Bytes per sector Data heads Drive Format Disks Spindle speed 5400 (RPM) Performance Specifications Buffer size Interface SATA Internal transfer 3GB/s maximum rate (Mbits/sec, max) I/O data transfer 875 Mbits/s maximum 845 Mbits/s maximum rate (Mbytes/sec max) DC Power Requirements Voltage +5.0V ±...
Page 28 Item Specifications Capacity (MB) Bytes per sector Data heads Drive Format Disks Spindle speed 5400 (RPM) Performance Specifications Buffer size Interface SATA Internal transfer 363 ~ 952 typical rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Voltage 5V ±5% Item...
Page 29 BIOS vendor Insyde BIOS Version BIOS Features • Flash ROM 1MB • Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3) / Disk (S4) • Various hot-keys for system control • Support SMBUS 2.0, PCI2.3 •...
Page 30 Item Specifications Weight (without inverter) Physical Size (mm) Electrical Interface Viewing Angle (degree) Horizontal (Right) / (Left) Vertical (Upper) / (Lower) Audio Codec and Amplifier Item Specification Audio Realtek ALC269X-GR for High Definition Audio Codec Controller Features • MIC IN •...
Page 31 Item Specifications Pixel resolution 640 x 480 Pixel size 3.6um X3.6um Image size 2.36mm(H) X1.76mm(V) Wireless LAN Item Specification Specification Specification Type Foxconn Foxconn Wireless LAN Foxconn Wireless LAN FOX_ATH_XB63 Atheros AR5B91 1x2 Wireless LAN Ralink Foxconn Atheros XB63 RT2700E 1x2 BGN minicard b/g 802.11g Radio Technology...
Page 32 Item Specification Specification Specification Transmitter Output Power 802.11b Radio Technology Operating Frequency Modulation Schemes Channel Number • Data Rate Media Access Protocol Transmitter Output Power Battery Item Specification Vendor & model name Battery Type Li-ion Pack capacity 4400/5200 mAh Number of battery cell Package configuration 3S2P Chapter 1...
Page 33: System Utilities
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
Page 34: Information
Information The Information screen displays a summary of your computer hardware information. I n s y d e H 2 0 S e t u p U t i l i t y R e v . 3 . 5 Information Main Advanced...
Page 35: Main
Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. I n s y d e H 2 0 S e t u p U t i l i t y R e v .
Page 36: Advanced
Advanced The Advanced screen allows the user to configure the various advanced BIOS options. IMPORTANT: Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at the default values. If making settings to items on these pages causes your system to malfunction or prevents the system from booting, open BIOS and choose Load Optimal Defaults in the Exit menu to boot up normally.
Page 37 Parameter Description Submenu Items Peripheral Enter the Peripheral Configuration menu. • Peripheral Configuration: Configuration • Serial Port A • Serial Port B • Parallel Port • SB On-chip Device Configuration • OHCI0 • OHCI1 • OHCI2 • OHCI3 • OHCI4 •...
Page 38: Security
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. I n s y d e H 2 0 S e t u p U t i l i t y R e v . 3 . 5 Information Main Advanced...
Page 39: Setting A Password
Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: S e t S u p e r v i s o r P a s s w o r d E n t e r N e w P a s s w o r d C o n f i r m N e w P a s s w o r d Type a password in the “Enter New Password”...
Page 40: Changing A Password
Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. S e t S u p e r v i s o r P a s s w o r d E n t e r C u r r e n t P a s s w o r d E n t e r N e w P a s s w o r d C o n f i r m N e w P a s s w o r d...
Page 41: Power
Power The Power screen allows the user to configure CPU and power management options. I n s y d e H 2 0 S e t u p U t i l i t y R e v . 3 . 5 Information Main Advanced...
Page 42: Boot
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. I n s y d e H 2 0 S e t u p U t i l i t y R e v .
Page 43: Exit
Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. I n s y d e H 2 0 S e t u p U t i l i t y R e v .
Page 44: Bios Flash Utility
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. • Chapter 2...
Page 45: Dos Flash Utility
DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
Page 46: Winflash Utility
WinFlash Utility Perform the following steps to use the WinFlash Utility: Double click the WinFlash executable. Click OK to begin the update. A progress screen displays. When the process is complete, close all programs and applications and reboot the system. Chapter 2...
Page 47: Remove Hdd/Bios Password Utilities
Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS method: Remove HDD Password: When the user keys in the wrong password three times, the system reports the following error code to user. To unlock the HDD password, perform the following steps: Press Enter to display the Select Item screen.
Page 48: Removing Bios Passwords
Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run clnpwd.exe as follows: From a DOS prompt, Execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen. The on-screen message determines whether the function is successful or not.
Page 49: Miscellaneous Utilities
Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: Enter into DOS. Execute BS.exe to display the usage screen. Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to change the boot sequence to HDD|CD ROM|LAN|Floppy.
Page 50 Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): Aspire 5538 xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acer Asstag Example 2: Write Product Name to EEPROM Input: dmitools /wp Acer Example 3: Write Serial Number to EEPROM...
Page 51 Chapter 2...
Page 52: Machine Disassembly And Replacement
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge •...
Page 53: General Information
General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Place the system on a flat, stable surface.
Page 54: External Module Disassembly Process
External Module Disassembly Process NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration. External Modules Disassembly Flowchart Turn off system and peripherals power Disconnect power and signal cables from system Remove Battery Remove Remove...
Page 55: Removing The Battery Pack
Removing the Battery Pack Turn the computer over. Slide the battery lock/unlock latch to the unlock position. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2). Chapter 3...
Page 56: Removing The Hard Disk Drive Module
Removing the Hard Disk Drive Module See “Removing the Battery Pack” on page 45 Loosen the two captive screws in the HDD Cover. Lift the HDD cover up using the finger tab to remove. Six tabs hold the door in place. Chapter 3...
Page 57 Remove the two screws securing the HDD Module in place. Step Size Quantity Screw Type HDD Module M2.5*3 Slide the HDD in the direction of the arrow to disconnect the HDD from the interface connector. Chapter 3...
Page 58 Lift the hard disk drive module out of the bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. Remove the four screws (two each side) securing the hard disk to the carrier. Step Size Quantity...
Page 59: Removing The Optical Disk Drive Module
Remove the HDD from the carrier. Removing the Optical Disk Drive Module See “Removing the Battery Pack” on page 45 Loosen the three captive screws in the HDD Cover. Chapter 3...
Page 60 Lift the HDD cover up using the finger tab to remove. Six tabs hold the door in place. Remove the screw securing the ODD module. Step Size Quantity Screw Type ODD Module M2.5*3 Slide the ODD module out of the assembly Chapter 3...
Page 61 Remove the screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module. Step Size Quantity Screw Type ODD Bracket M2*3 Insert an appropriate tool into the manual ODD tray release to open the ODD tray. Press down on the ODD bezel securing clip and pull the bezel out of the ODD.
Page 62: Removing The Dimm Module
Removing the DIMM Module See “Removing the Battery Pack” on page 45 Loosen the two captive screws in the Memory Cover. Lift the Memory Cover up to remove. Pull up using the thumb tab (indicated by the circle below) to release the seven clips securing the cover in place.
Page 63 Push out the release latches on both sides of SODIMM socket 1 to release the memory module. Remove the DIMM. Push out the release latches on both sides of SODIMM socket 0 to release the DIMM. Chapter 3...
Page 64 Remove the DIMM. Chapter 3...
Page 65: Removing The Wlan Board
Removing the WLAN Board See “Removing the Battery Pack” on page 45. Loosen the two captive screws in the HDD Cover. Lift the HDD cover up to remove. Use the finger tab to release the six clips securing the cover in place. NOTE: The HDD is also located under this cover.
Page 66 Disconnect the Antenna cables from the WLAN Board. NOTE: Cable placement is White to the AUX terminal (right) and Black to the MAIN terminal (left). Remove the single screw securing the WLAN Board in place. Step Size Quantity Screw Type WLAN Board M2*3 Chapter 3...
Page 67 Remove the WLAN Board from the Mainboard. Chapter 3...
Page 68: Main Unit Disassembly Process
Main Unit Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration.
Page 69 Step Screw Quantity Part No. Media Board M2.5*3 86.PEA02.001 I/O Board M2.5*6 86.PEA02.007 Mainboard M2.5*6 86.PEA02.007 Mainboard (Fan) M2.5*6 86.PEA02.007 LCD Module M2.5*6 86.PEA02.007 M2.5*6 86.PEA02.007 Thermal Module M2.5*6 (spring 86.PEA02.004 tension) Chapter 3...
Page 70: Removing The Keyboard
Removing the Keyboard IMPORTANT: The keyboard is easily warped or damaged during the removal process. Take care not to use excessive force when removing the keyboard and replace if any damage occurs. See “Removing the Battery Pack” on page 45. Turn the computer rightside up and open the lid to the full extent.
Page 71 Place the keyboard as shown. Open the Keyboard FFC securing latch as shown, then disconnect the FFC and remove the Keyboard. Chapter 3...
Page 72: Removing The Upper Cover
Removing the Upper Cover Remove all external modules. See “External Modules Disassembly Flowchart” on page 44. Remove the screws securing the Upper Cover to the Lower Cover. Step Size Quantity Screw Type Upper Cover M2.5*8 Turn the computer over and disconnect the following cables from the Mainboard: Chapter 3...
Page 73 Disconnect the Speaker Cable as shown. Release the locking latch and disconnect the Power Board FFC as shown. Release the locking latch and disconnect the Button Board FFC as shown. Chapter 3...
Page 74 Release the locking latch and disconnect the Media Board FFC as shown. Remove the seven securing screws from the Upper Cover. Step Size Quantity Screw Type Upper Cover M2.5*6 Chapter 3...
Page 75 Starting at a top corner, pry apart the Upper and Lower Covers as shown. Working from the back corners toward the back center, pry apart the covers to release the securing hooks on the top edge as shown. Lift the cover away from the assembly. Chapter 3...
Page 76: Removing The Button Board
Removing the Button Board IMPORTANT: The Touchpad Board cannot be removed individually. To replace the Button Board, replace the entire Upper Cover. See “Removing the Upper Cover” on page 62. Remove the mylar sheet covering the Button Board. Lift the securing latch and disconnect the single FFC connecting the Button Board to the Touchpad. Pull the Mainboard FFC through the opening in the upper cover and separate it from the adhesive securing it in place.
Page 77 Detach the button board FFC from the adhesive. Remove the three screws securing the button board to the Upper Cover. Step Size Quantity Screw Type Button Board M2*3 Pull the Mainboard FFC through the cover as shown. IMPORTANT: Ensure that the FFC is not torn off during removal. Chapter 3...
Page 78: Removing The Touchpad Bracket
Removing the Touchpad Bracket See “Removing the Button Board” on page 66. Remove the single screw securing the Touchpad Bracket to the Upper Cover. Step Size Quantity Screw Type TouchPad M2*3 Bracket Pull the bracket up from under the securing tabs along the top edge. NOTE: It may be necessary to use a tool to first push the securing tabs back so that the bracket may be more readily removed.
Page 79 Slide the Touchpad Bracket out from the slots in the upper cover. Chapter 3...
Page 80: Removing The Power Board
Removing the Power Board See “Removing the Upper Cover” on page 62. Remove the single screw securing the Power Board to the Lower Cover. Step Size Quantity Screw Type Power Board M2.5*3 Pull the FFC up to remove it from the adhesive securing it to the Speaker Module. Tilt the board 90 degrees to clear the securing tab.
Page 81 IMPORTANT:The FFC is soldered to the power board. Take care when lifting to minimize bending of the connection, lest breakage occur. Lift the Power Board from the Lower Cover. Chapter 3...
Page 82: Removing The Speaker Modules
Removing the Speaker Modules See “Removing the Power Board” on page 70. Remove the four screws securing the Speakers to the Upper Cover. Step Size Quantity Screw Type Speaker Module M2.5*3 Lift the right side speaker out from the Lower Cover and peel back the mylar to expose the speaker wire as shown.
Page 83 Remove the Speaker Cable from the cable channel. Ensure that the cable is free from all cable clips. Lift the right side speaker out from the Lower Cover as shown. Chapter 3...
Page 84: Removing The Media Board
Removing the Media Board See “Removing the Speaker Modules” on page 72. Remove the single screw securing the Media Board to the Lower Cover. Step Size Quantity Screw Type Media Board M2.5*3 Peel back any mylar adhered to the Media Board. Chapter 3...
Page 85 Tilt the Media Board up to clear the securing pins. Remove the Media Board, pulling the FFC through the cover as shown. IMPORTANT: Ensure that the FFC is not torn off during removal. Chapter 3...
Page 86: Removing The I/O Board
Removing the I/O Board See “Removing the Upper Cover” on page 62. Open the locking latch and disconnect the FFC from the Mainboard. Disconnect the cable from the Mainboard. Chapter 3...
Page 87 Remove the single screw securing the I/O Board to the Lower Cover. Step Size Quantity Screw Type I/O Board M2.5*6 Tilt the board up as indicated and carefully flip the board over. Chapter 3...
Page 88 Remove the adhesive securing the I/O Board cable to the Lower Cover. Disconnect the I/O Board Cable from the I/O Board. Chapter 3...
Page 89: Removing The Dc-In Cable
Removing the DC-In Cable See “Removing the I/O Board” on page 76. Remove the DC-In Socket from the well on the bottom cover. Remove the DC cable from the securing clips as shown. NOTE: If replacing the DC cable, the mainboard must be lifted to access the connector. See “Removing the Mainboard”...
Page 90: Removing The Mainboard
Removing the Mainboard See “Removing the DC-In Cable” on page 79. Disconnect the Microphone cable from the Mainboard. Disconnect the Bluetooth cable from the Mainboard. Chapter 3...
Page 91 Remove the two screws securing the Mainboard and Fan to the Lower Cover as indicated. Step Size Quantity Screw Type Mainboard M2.5*6 Lift the Mainboard right side first to release the I/O ports and separate the board from the Lower Cover. Chapter 3...
Page 92 Reach under the mainboard to unplug the LVDS cable, and remove the Mainboard from the assembly. Disconnect the DC-In Cable from the mainboard. Chapter 3...
Page 93: Removing The Lcd Module
Removing the LCD Module See “Removing the Mainboard” on page 80. Lift the adhesive strip securing the WLAN cables in place. Remove the sponge securing the cables in the cable channel Remove the Antenna cables from the cable channel on the Lower Cover as shown, all the way to the hinge well.
Page 94 Remove the Microphone cable from the securing clips as shown. Remove the three screws on the rear of the Lower Cover securing the LCD Module to the Lower Cover. Step Size Quantity Screw Type LCD Module M2.5*6 IMPORTANT: Ensure that the LCD cables are free from all cable clips before removing the LCD Module. Using both hands, lift the LCD Module away from the Lower Cover.
Page 95: Removing The Fan
Removing the Fan See “Removing the Mainboard” on page 80. Disconnect the fan cable from the Mainboard. Remove the single screw securing the fan to the Mainboard. Step Size Quantity Screw Type M2.5*6 Chapter 3...
Page 96 Lift the fan away from the Mainboard. Chapter 3...
Page 97: Removing The Thermal Module
Removing the Thermal Module See “Removing the Fan” on page 85. Remove the four screws securing the Thermal Module to the Mainboard in the following order: 1, 2, 3, 4. Step Size Quantity Screw Type Thermal Module M2.5*6 Grasp the Thermal Module by the CPU heat sink and lift clear of the Mainboard as shown. Chapter 3...
Page 98: Removing The Cpu
Removing the CPU See “Removing the Thermal Module” on page 87. Using a flat blade screw driver, rotate the CPU screw 180° counter clockwise to release the CPU from the socket. Lift the CPU clear of the socket. Chapter 3...
Page 99: Lcd Module Disassembly Process
LCD Module Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration.
Page 100: Removing The Lcd Bezel
Removing the LCD Bezel See “Removing the LCD Module” on page 83. Remove the four screw covers and four screws securing the front bezel to the LCD cover. Step Size Quantity Screw Type LCD Bezel M2.5*4 Starting from the inside top edge, pry the bezel away from the panel. Continue moving along the top, prying the bezel away from the LCD Module.
Page 101 Release the bottom edge of the bezel, separating the securing clips. Pry apart the hinge covers as shown. Release the bottom edges of the LCD Module. Chapter 3...
Page 102 Lift up the bezel and remove it from the LCD Module. Chapter 3...
Page 103: Removing The Camera Board
Removing the Camera Board See “Removing the LCD Bezel” on page 90. Remove the Camera Board from the LCD Module. Disconnect the cable from the Camera Board as shown. Chapter 3...
Page 104: Removing The Lcd Panel
Removing the LCD Panel See “Lift up the bezel and remove it from the LCD Module.” on page 92. Remove the four screws securing the LCD Panel to the LCD Module. Step Size Quantity Screw Type LCD Panel M2*3 Lift the LCD Panel out of the LCD Module front edge first. Chapter 3...
Page 105: Removing The Fpc Cable
Removing the FPC Cable See “Removing the LCD Panel” on page 94. Turn the LCD panel over on a clean surface. Lift the camera cable to detach the adhesive securing the cable to the LCD Panel. Carefully lift the adhesive tape securing the LVDS cable connector to the LCD Panel. Chapter 3...
Page 106 Hold the adhesive tape clear of the LCD Panel. Disconnect the LCD cable as shown and remove the cable from the LCD Panel. Chapter 3...
Page 107: Removing The Lcd Brackets
Removing the LCD Brackets See “Removing the LCD Panel” on page 94. Pick up the antenna cable so the bracket can clear the cable. Lift the top of the left LCD Bracket up and slide out from under the antenna cable. Lift the top of the right LCD Bracket up and slide out from under the antenna cable.
Page 108: Removing The Microphone
Removing the Microphone See “Removing the LCD Panel” on page 94. Remove the tape securing the Microphone cable to the antenna cables. Remove the Microphone cable from the shielding along the bottom edge of the LCD Cover. Lift up the shielding where it covers the Microphone cable and lift the cable as shown to remove the adhesive securing it to the LCD Cover.
Page 109 Lift the Microphone Module upward to detach the adhesive holding it in place. Chapter 3...
Page 110: Removing The Antennas
Removing the Antennas See “Removing the LCD Panel” on page 94. Remove the tape securing the Microphone cable to the antenna cables. Lift up the shielding holding the right Antenna cable in place. Ensure that the cable is free from all fasteners.
Page 111 Lift up the shielding holding the left Antenna cable in place. Ensure that the cable is free from all fasteners. Carefully pry up the left Antenna pad and remove the pad from the LCD Module. IMPORTANT: A strong adhesive is used to secure the Antenna pad in place. Take care not to bend the pad during removal.
Page 112: Lcd Module Reassembly Procedure
LCD Module Reassembly Procedure Replacing the Antennas Adhere the Left Antenna Pad (White cable) to the LCD Cover as shown. Replace the shielding to secure the left Antenna cable in place. Ensure that the cable passes under all fasteners. Chapter 3...
Page 113: Replacing The Microphone
Adhere the Left Antenna Pad (Black cable) to the LCD Cover as shown. Replace the shielding to secure the right Antenna cable in place. Ensure that the cable passes under all fasteners. Replacing the Microphone Push the Microphone Module in place as shown. Chapter 3...
Page 114 Press the cable onto the LCD cover as shown to secure it in place. Adhere the shielding tabs where they cover the Microphone cable. Secure the Microphone cable under the shielding tabs along the bottom edge of the LCD Cover. Apply tape to secure the Microphone cable to the antenna cables.
Page 115: Replacing The Lcd Brackets
Replacing the LCD Brackets Lift the antenna cable and slide the left LCD Bracket under the antenna cable. Place the LCD bracket on the LCD cover so the LCD Cover pins penetrate the bracket. Lift the antenna cable and slide the right LCD Bracket under the antenna cable. Chapter 3...
Page 116: Replacing The Fpc Cable
Place the LCD bracket on the LCD cover so the LCD Cover pins penetrate the bracket. Replacing the FPC Cable Connect the LCD cable as shown. Adhere the clear adhesive tape to the LCD Panel. Chapter 3...
Page 117: Replacing The Lcd Panel
Adhere the camera cable to the LCD Panel. Replacing the LCD Panel Place the LCD Panel into of the LCD Cover back edge first, aligning the pins with the holes in the mounting tabs. Chapter 3...
Page 118: Replacing The Camera Board
Insert the four screws to secure the LCD Panel to the LCD Module. Step Size Quantity Screw Type LCD Panel M2*3 Replacing the Camera Board Connect the cable to the Camera Board as shown. Chapter 3...
Page 119: Replacing The Lcd Bezel
Place the Camera Board into the LCD Module so that the mounting pins are aligned and press down to secure to the adhesive. NOTE: Be sure the magnet rests next to the post on the LCD cover as shown. Replacing the LCD Bezel Route the LVDS cable through the cable channel and hinge cover as shown.
Page 120 Connect the left and right hinge cover part of the LCD bezel, making sure that the cables pass through the holes. Press down on the bottom edge of the bezel until the securing clips snap into place. Continue pressing down along the edges, working towards the top of the LCD Module. IMPORTANT:If any of the clips do not readily snap into place, check to make sure that none of the cables have been incorrectly routed and are blocking the clip.
Page 121: Main Unit Reassembly Process
Main Unit Reassembly Process Replacing the LCD Module Using both hands, place the LCD Module into the Lower Cover. Replace the three screws on the rear of the Lower Cover to secure the LCD Module to the Lower Cover. Step Size Quantity Screw Type...
Page 122 Insert the Microphone cable into the securing clips as shown. Insert the Antenna cables into the cable channel on the Lower Cover as shown, pushing the cables through the penetration to the bottom of the cover. Replace the adhesive strip to secure the WLAN cables in place. Chapter 3...
Page 123: Replacing The Cpu
Replacing the CPU Place the CPU into the socket. IMPORTANT:Be sure to align the socket marker with the indicator on the CPU. The socket is a Zero Insertion Force (ZIF) socket. If the CPU does not drop into the socket, check to make sure the socket is unlocked and the pins of the CPU ar straight.
Page 124 Place the pads as shown. Grasp the Thermal Module by the CPU heat sink and place onto the Mainboard as shown. Chapter 3...
Page 125: Replacing The Fan
Insert the four screws to secure the Thermal Module to the Mainboard in the following order: 1, 2, 3, 4. Step Size Quantity Screw Type Thermal Module M2.5*6 Replacing the Fan Place the fan onto the Mainboard. Chapter 3...
Page 126 Insert the single screw to secure the fan to the Mainboard. Step Size Quantity Screw Type M2.5*6 Connect the fan cable to the Mainboard. Chapter 3...
Page 127: Replacing The Mainboard
Replacing the Mainboard Connect the DC-In Cable to the mainboard. Reach under the mainboard to plug in the LVDS cable. Insert the Mainboard right side first, aligning the I/O ports with the Lower Cover. Chapter 3...
Page 128 Insert the LVDS cable into the cable channel as shown. Insert the DC-In cable into the securing clips as shown. Chapter 3...
Page 129 Insert the two screws securing the Mainboard and Fan to the Lower Cover as indicated. Step Size Quantity Screw Type Mainboard M2.5*5 Connect the Microphone Cable to the Mainboard. Chapter 3...
Page 130: Replacing The I/O Board
Replacing the I/O Board Connect the I/O Board Cable to the I/O Board. Apply the adhesive to secure the I/O Board cable to the Lower Cover. Insert the board into the lower cover so the white tab is under the securing clip in the lower cover, taking care to align the screw holes.
Page 131 Insert the single screw to secure the I/O Board to the Lower Cover. Step Size Quantity Screw Type I/O Board M2.5*6 Connect the cable to the Mainboard. Chapter 3...
Page 132: Replacing The Media Board
Connect the FFC to the Mainboard and close the locking latch. Replacing the Media Board Insert the Media Board FFC through the cover as shown. Holding the mylar back, insert the Media Board under the securing clips in the upper cover and place on the upper cover so the aligning pins are in the holes.
Page 133: Replacing The Speaker Modules
Adhere the mylar to the Media Board and insert the single screw to secure the Media Board to the Lower Cover. Step Size Quantity Screw Type Media Board M2.5*3 Replacing the Speaker Modules Place the right side speaker onto the Lower Cover as shown. Chapter 3...
Page 134 Place the right side speaker into the Lower Cover and peel back the mylar to expose the wire guides as shown. Peel back the mylar and insert the Speaker Cable into the cable channel. Ensure that the cable passes under all cable clips. Chapter 3...
Page 135: Replacing The Power Board
Insert the four screws to secure the Speakers to the Upper Cover. Step Size Quantity Screw Type Speaker Module M2.5*3 Replacing the Power Board Insert the Power Board into the Lower Cover so the slot on the Power Board hooks onto the securing tab in the upper cover.
Page 136: Replacing The Touchpad Bracket
Insert the single screw to secure the Power Board to the Lower Cover. Step Size Quantity Screw Type Power Board M2.5*3 Replacing the Touchpad Bracket Slide the Touchpad Bracket into the slots in the upper cover. Chapter 3...
Page 137 Push the bracket down until it is secured under the tabs along the top edge. Insert the single screw to secure the Touchpad Bracket to the Upper Cover. Step Size Quantity Screw Type TouchPad M2*3 Bracket Chapter 3...
Page 138: Replacing The Button Board
Replacing the Button Board Insert the Mainboard FFC through the cover as shown. Replace the three screws to secure the button board to the Upper Cover. Step Size Quantity Screw Type Button Board M2*3 Chapter 3...
Page 139 Slide the aminboard FFC through the cutout in the upper cover and adhere the FFCs to the upper cover. Connect the single FFC to the Touchpad and close the securing latch. Replace the mylar sheet covering the Button Board. Chapter 3...
Page 140: Replacing The Upper Cover
Replacing the Upper Cover Place the Upper Cover on the assembly bottom edge first. Starting at the bottom edge, press the edges of the upper cover and lower cover together. An audible click signifies that the securing clips are engaged. Chapter 3...
Page 141 Insert the seven securing screws into the Upper Cover. Step Size Quantity Screw Type Upper Cover M2.5*6 Turn the computer over and connect the following cables to the Mainboard: Chapter 3...
Page 142 Connect the Power Board FFC and close the locking latch as shown. Connect the Speaker Cable as shown. Connect the Button Board FFC and close the locking latch as shown. Chapter 3...
Page 143 Connect the Media Board FFC and close the locking latch as shown. Connect the Media Board FFC and close the locking latch as shown. Chapter 3...
Page 144: Replacing The Keyboard
Turn the computer over and insert the screws to secure the Upper Cover to the Lower Cover. Step Size Quantity Screw Type Upper Cover M2.5*8 Replacing the Keyboard Connect the FFC and close the Keyboard FFC securing latch as shown. Chapter 3...
Page 145 Insert the keyboard so that the bottom tabs enter the slots in the upper cover. Press down on the edges of the keyboard. An audible click indicates that the securing clips have engaged. Chapter 3...
Page 146: External Module Reassembly Process
External Module Reassembly Process Replacing the WLAN Board Insert the WLAN Board into the Mainboard. Insert the single screw to secure the WLAN Board in place. Step Size Quantity Screw Type WLAN Board M2*3 Chapter 3...
Page 147: Replacing The Dimm Modules
Connect the Antenna cables to the WLAN Board. NOTE: Cable placement is White to the AUX terminal (right) and Black to the MAIN terminal (left). IMPORTANT:Ensure that the cables are tucked into the chassis to prevent them from being pinched when the lower covers are replaced.
Page 148 Press the DIMM down into the socket as shown. An audible click indicates the DIMM is properly installed. Insert a DIMM into Slot 1. Press the DIMM down into the socket as shown. An audible click indicates the DIMM is properly installed. Chapter 3...
Page 149: Replacing The Hard Disk Drive Module
Replacing the Hard Disk Drive Module Place the HDD into the carrier. Insert the four screws (two each side) to secure the hard disk to the carrier. Carrier screw holes have been numbered 1-4. Insert the screws in numerical order: 1, 2, 3, 4. Step Size Quantity...
Page 150 Place the hard disk drive module into the bay. Slide the HDD in the direction of the arrow to connect the HDD to the SATA interface connector. Insert the two screws to secure the HDD Module in place. Step Size Quantity Screw Type HDD Module...
Page 151: Replacing The Odd
Replacing the ODD Insert the hook on the ODD bezel as shown. Slide the securing clip of the ODD bezel into the slot on the ODD module. An audible click indicates the hook has engaged. Insert the two screws to secure the ODD bracket in place. Step Size Quantity...
Page 152 Slide the ODD module into the assembly Insert the screw to secure the ODD module. Step Size Quantity Screw Type ODD Module M2.5*3 Chapter 3...
Page 153: Replacing The Lower Covers
Replacing the Lower Covers Place the HDD cover over the HDD bay. Press until the six tabs in the door engage. Tighten the two captive screws in the HDD Cover. Chapter 3...
Page 154 Place the Memory Cover on the memory bay. Press down until the seven clips in the cover snap into place. Chapter 3...
Page 155: Replacing The Battery
Tighten the two captive screws in the Memory Cover. Replacing the Battery Slide the battery into the battery bay as shown. Chapter 3...
Page 156 Slide the battery lock/unlock latch to the lock position. Chapter 3...
Page 157 Chapter 3...
Page 158: Troubleshooting
Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
Page 159: Power On Issue
Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is properly connected to the computer and the electrical outlet.
Page 160: No Display Issue
No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected.
Page 161: Random Loss Of Bios Settings
Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 52. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced.
Page 162: Lcd Failure
LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
Page 163: Touchpad Failure
Touchpad Failure If the Touchpad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
Page 164: Sound Problems
Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer. Navigate to Start Control Panel System and Maintenance System Device Manager. Check the Device Manager to determine that: •...
Page 165: Internal Microphone Failure
Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem.
Page 166: Hdd Not Operating Correctly
HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows Vista Startup Repair Utility: insert the Windows Vista Operating System DVD in the ODD and restart the computer.
Page 167: Odd Failure
ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: •...
Page 168 Navigate to Start Control Panel System and Maintenance System Device Manager. Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable.
Page 169 Navigate to Start Control Panel System and Maintenance System Device Manager. Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK. Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem.
Page 170: Usb Failure (Right Side)
USB Failure (Right side) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
Page 171: Wireless Function Failure
Wireless Function Failure If the WLAN/WiMAX fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start Reconnect the Check Antenna to Antenna to the WLAN/WiMAX C ard card Check Antenna Swap the Antenna Check WLAN/Wi MAX Swap WLAN/...
Page 172: Bluetooth Function Failure
Bluetooth Function Failure If the Bluetooth fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Start Reconnect the Check BT cable cable to the connected module Check BT cable Swap the cable Check BT Module Swap BT Module...
Page 173: Thermal Unit Failure
Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start Reconnect the Check Fan power cable cable to the Mainboard Swap the Thermal Check Fan Module CPU Heatink well...
Page 174: External Mouse Failure
External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. Try an alternative mouse. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual.
Page 175: Undetermined Problems
Issue” on page 149): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...
Page 176: Post Code Tables
POST Code Tables These tables describe the POST codes and descriptions during the POST. NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform\sec\Ia32\SecCore.inc) Post Code Description 0xC2 MTRR setup 0xC3 Enable cache 0xC4 Establish cache tags 0xC5 Enter NEM, Place the BSP in No Fill mode, set CR0.CD = 1, CR0.NW = 0. 0xCF Cache Init Finished Memory...
Page 177: Dll Timing Control Registers, Rcomp Settings
DLL Timing Control Registers, RCOMP settings Post Code Description 0x27 Enable DRAM Channel I/O Buffers 0x28 Enable all clocks on populated rows 0x29 Perform JEDEC memory initialization for all memory rows 0x30 Perform steps required after memory init 0x31 Program DRAM throttling and throttling event registers 0x32 Setup DRAM control register for normal operation and enable 0x33...
Page 178: Bds & Specific Action
BDS & Specific action: Post Code Description 0x00 Report the legacy boot is happening 0x12 Wake up the Aps 0x13 Initialize SMM Private Data and relocate BSP SMBASE 0x21 PC init begin at the stage1 0x27 Report every memory range do the hard ware ECC init 0x28 Report status code of every memory range 0x50...
Page 179 Post Code Description 0xA8 PEI_SB_INIT 0x0C PEI_CAPSULE 0xAA PEI_PLATFORM_STAGE2 0xAC PEI_SB_SMBUS_ARP_DISABLED 0x0F PEI_HOST_TO_SYSTEM 0x40 PEI_MEMORY_INIT 0x41 PEI_S3_RESUME 0xAD PEI_CLOCK_GEN 0xAB PEI_OP_PRESENCE 0xAE PEI_FIND_FV 0x16 PEI_H2O_DEBUG_IO 0x17 PEI_H2O_DEBUG_COMM 0x16~0x1F PEI_RESERVED 0x20~0x2E PEI_OEM_DEFINED 0xAF PEI_DXE_IPL Each Driver entry point used in 80_PORT Post Code Description 0x30...
Page 180 Post Code Description 0xDB SATA_CONTROLLER 0xDD SB_SM_BUS 0xE7 ISA_ACPI_DRIVER 0xE8 ISA_BUS 0xE9 ISA_SERIAL 0xED BUS_PCI_UNDI 0xEC PCI_BUS 0xF6 BOOT_PRIORITY 0xF7 FVB_SERVICE 0xF8 ACPI_PLATFORM 0xFB PCI_HOT_PLUG 0xFC DXE_PLATFORM 0xFD PLATFORM_IDE 0x97 SMBIOS 0x98 MEMORY_SUB_CLASS 0x99 MISC_SUB_CLASS 0x82 CON_PLATFORM 0x83 SAVE_MEMORY_CONFIG 0x84 ACPI_SUPPORT 0x85 CON_SPLITTER_UGA_VGA / CON_SPLITTER...
Page 181 Post Code Description 0x87 TERMINAL 0x8A DATA_HUB_STD_ERR 0x7C 0x7D PARTITION 0x7E ENGLISH 0x7F FRENCH 0x9E HII_DATABASE 0x9F OEM_SETUP_BROWSER 0x8C OEM_BADGING_SUPPORT 0xF9 SETUP_MOUSE 0x72 MONITOR_KEY 0xBD PLATFORM_BDS 0x8D RESERVED 0x8E RESERVED 0x8F RESERVED 0xA0 DXE_H2O_DEBUG_IO 0xB3 DXE_TPM_TCG 0xB4 DXE_TPM_PHYSICAL_PRESENCE 0xB7 DXE_OEM_SERVICE 0x9B DXE_ SECURITY_HDD_PASSWORD_SERVICE 0xA9...
Page 182 Post Code Description 0x92 SMM_IHISI 0x93 SMM_INT15_MICROCODE 0x94 SMM_PNP 0x95 SMM_INIT_PPM 0xD3 SMM_OEM_SERVICE Chapter 4...
Page 183: Jumper And Connector Locations
Chapter 5 Jumper and Connector Locations Top View ITEM DESCRIPTION ITEM DESCRIPTION Connect to IO/B (FFC) Side-port memory (for UMA) Connect to CAP/B (FFC) U65 / U68 VRAM (for DIS) Connect to Bluetooth (Cable) LED9 Battery Charging Indicator LED10 LED10 / LED12 AMB Connect to Touch pad (FFC) LED11 LED9 / LED11?Blue...
Page 184: Bottom View
Bottom View ITEM DESCRIPTION ITEM DESCRIPTION PJP1 Connect to Battery JREAD1 Card reader PJP2 DC-IN jack JCRT1 CRT Connector JDIM1 / DDR2 Memory socket JHDMI1 HDMI Connector JDIM2 JLVDS1 Connect to LED Panel JP13 FAN Connector JSATA1 Connect to SATA ODD JSATA2 Connect to SATA HDD JCPU1...
Page 185: Clearing Password Check And Bios Recovery
Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire 5538. Aspire 5538 provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description Item...
Page 186: Bios Recovery By Crisis Disk
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
Page 187: Fru (Field Replaceable Unit) List
Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Page 188: Aspire 5538 Exploded Diagrams
Aspire 5538 Exploded Diagrams Main Assembly Description Acer P/N Description Acer P/N Keyboard KB.I170A.0** 23.PEA02.001 Upper Cover 60.PEA02.001 Lower Cover 60.PEA02.002 Mainboard MB.PE902.001/ I/O Board 55.PEA02.004 MB.PEA02.001 Thermal Unit 60.PEA02.005 60.PE902.001 **Multiple Configurations Available Chapter 6...
Page 189: Lcd Assembly
LCD Assembly Description Acer P/N Description Acer P/N LCD Bezel 60.PEA02.004 LVDS Cable 50.PEA02.004 Left LCD Bracket 33.PEA02.005 Microphone and 23.PEA02.002 cable Camera 57.PEA02.001 Right LCD 33.PEA02.005 bracket LCD Panel LK.15608.003 LCD Cover 60.PEA02.003 WLAN Antenna 50.PEA02.005/ 50.PEA02.006 Chapter 6...
Page 190: Aspire 5538 Fru List
Aspire 5538 FRU List CATEGORY Acer PN Acer Description ADAPTER AP.06501.027 Adapter DELTA 65W 19V 1.7x5.5x11 Yellow (ADP-65MH B A) LV5, LF LF AP.06503.026 Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow (PA-1650- 22AG), LV5 LF AP.0650A.013 Adapter HIPRO 65W 19V 1.7x5.5x11 Yellow (HP-...
Page 191 CATEGORY Acer PN Acer Description 55.PEA02.002 POWER BOARD 55.PEA02.003 TP BOARD 55.PEA02.004 IO BOARD BH.21100.004 Foxconn Bluetooth BRM 2046 BT2.1 (T60H928.33) f/ w:861 BT.21100.005 FOXCONN BLUETOOTH FOX_BRM_2.0 F/W 300 NI.23600.007 Foxconn FOX_ATH_XB63 Foxconn Atheros XB63 minicard b/g NI.23600.030 Foxconn Wireless LAN Atheros AR5B91 1x2 BGN NI.23600.031...
Page 192 CATEGORY Acer PN Acer Description 50.PEA02.004 LCD CABLE 50.PEA02.005 ANTENNA WLAN 50.PEA02.006 ANTENNA WLAN-AUX L Power Cord 27.TAVV5.001 POWER CORD US 3 PIN 27.TAVV5.002 POWER CORD EU 3 PIN 27.TAVV5.003 POWER CORD AUS 3 PIN 27.TAVV5.004 POWER CORD UK 3 PIN 27.TAVV5.005...
Page 193 CATEGORY Acer PN Acer Description 42.PEA02.001 RAM DOOR 42.PEA02.002 HDD DOOR 42.PEA02.003 ODD BEZEL-SM 60.PEA02.001 UPPER CASE ASSY 60.PEA02.002 LOWER CASE 60.PEA02.003 LCD COVER 60.PEA02.004 LCD BEZEL CPU/PROCESSOR KC.AL002.110 CPU AMD Athlon L110 PGA 1.2G 512K single core KC.AL002.310 CPU AMD Athlon L310 PGA 1.2G 1M Dual Core KC.ATF02.200...
Page 194 CATEGORY Acer PN Acer Description 6M.PEA02.001 ODD SUPER-MULTI DRIVE MODULE KU.00807.068 ODD PANASONIC Super-Multi DRIVE 9.5mm Tray DL 8X UJ892 LF W/O bezel SATA GBAS2.0, HF KU.0080D.043 ODD HLDS Super-Multi DRIVE 9.5mm Tray DL 8X GU10N LF W/O bezel SATA GBAS2.0, HF HDD/HARD DISK DRIVE KH.16001.034...
Page 195 60.PE902.001 THERMAL MOUDLE-UMA 60.PEA02.005 THERMAL MOUDLE-DIS KEYBOARD KB.I170A.032 Keyboard ACER AC7T JV50 Internal 17 Standard 103KS Black Arabic Texture KB.I170A.033 Keyboard ACER AC7T JV50 Internal 17 Standard 104KS Black Belgium Texture KB.I170A.034 Keyboard ACER AC7T JV50 Internal 17 Standard 104KS Black Brazilian Portuguese Texture KB.I170A.035...
Page 196 CATEGORY Acer PN Acer Description KB.I170A.053 Keyboard ACER AC7T JV50 Internal 17 Standard 103KS Black Thailand Texture KB.I170A.054 Keyboard ACER AC7T JV50 Internal 17 Standard 104KS Black Turkish Texture KB.I170A.055 Keyboard ACER AC7T JV50 Internal 17 Standard 104KS Black UK Texture KB.I170A.056...
Page 197: Screw List
CATEGORY Acer PN Acer Description 47.PEA02.001 LCD SCREW RUBBER 47.PEA02.002 LOG_UP MYLAR_B 47.PEA02.003 LCD CABLE MYLAR SPEAKER 23.PEA02.002 MIC SET 23.PEA02.003 SPEAKER R&L Screw List Acer P/N Description 86.PEA02.001 SCREW M2.46D 3.0LK 5.5D 0.8T ZKNL 86.PEA02.002 SCREW M2D 3L K 3.05D NI NL 86.PEA02.003...
Page 198 27.TAVV5.012 POWER CORD ISRAEL 3 PIN 27.TAVV5.013 POWER CORD INDIA 3 PIN 27.TAVV5.014 POWER CORD TWN 3 PIN 27.APV02.001 POWER CORD ARGENTINA 3 PIN Chapter 6...
Page 199 Chapter 6...
Page 200: Model Definition And Configuration
Appendix A Model Definition and Configuration Aspire 5538 Series Model Country Acer Part No Description AS5538- EMEA Eastern LX.PE90C.001 AS5538-113G25Mn LINPUSAEU7 UMACss 113G25Mn Europe 2G+1G/250/BT/6L/5R/CB_bgn_0.3D_AN_ENQ1 AS5538- EMEA Middle LX.PE90C.002 AS5538-314G32Mn LINPUSAME4 UMACss 2*2G/ 314G32Mn East 320/BT/6L2.2/5R/CB_bgn_0.3D_AN_EN72 AS5538- Australia/ LX.PE90C.003 AS5538-203G25Mn LINPUSAAU1 UMACss 203G25Mn 2G+1G/250/6L2.2/5R/CB_bgn_0.3D_AN_EN11...
Page 201 Model Country Acer Part No Description AS5538- EMEA Greece LX.PE90X.016 AS5538-113G25Mn VHP32ATGR1 MC UMACss 113G25Mn 2G+1G/250/6L/5R/CB_bgn_0.3D_AN_EL32 AS5538- EMEA Spain LX.PE90X.017 AS5538-113G25Mn VHP32ATES1 MC UMACss 113G25Mn 2G+1G/250/6L/5R/CB_bgn_0.3D_AN_ES22 AS5538- EMEA Portugal LX.PE90X.018 AS5538-113G25Mn VHP32ATPT1 MC UMACss 113G25Mn 2G+1G/250/6L/5R/CB_bgn_0.3D_AN_PT12 AS5538- EMEA Hungary LX.PE90X.019...
Page 202 Model Country Acer Part No Description AS5538- EMEA South LX.PE90X.042 AS5538-113G25Mn EM VHP32ATZA1 MC 113G25Mn Africa UMACss 2G+1G/250/6L/5R/ CB_bgn_0.3D_AN_FR23 AS5538- EMEA South LX.PE90X.043 AS5538-113G25Mn EM VHP32ATZA2 MC 113G25Mn Africa UMACss 2G+1G/250/6L/5R/ CB_bgn_0.3D_AN_EN16 AS5538- EMEA Norway LX.PE90X.044 AS5538-113G32Mn VHP32ATNO1 MC UMACss 113G32Mn 2G+1G/320/6L/5R/CB_bgn_0.3D_AN_NO12...
Page 203 Model Country Acer Part No Description AS5538G- EMEA Middle LX.PEA0X.011 AS5538G-313G32Mn EM VHP32ATME2 MC 313G32Mn East M92LP512Css_V3 2G+1G/320/6L/5R/ CB_bgn_0.3D_AN_EN15 AS5538G- EMEA Middle LX.PEA0X.012 AS5538G-313G32Mn EM VHP32ATME6 MC 313G32Mn East M92LP512Css_V3 2G+1G/320/6L/5R/ CB_bgn_0.3D_AN_EN15 AS5538G- EMEA Middle LX.PEA0X.013 AS5538G-313G32Mn EM VHP32ATME9 MC...
Page 204 Model Country Acer Part No Description AS5538G- EMEA Czech LX.PEA0X.030 AS5538G-313G32Mn VHP32ATCZ2 MC 313G32Mn M92LP512Css_V3 2G+1G/320/6L/5R/ CB_bgn_0.3D_AN_SK12 AS5538G- EMEA Norway LX.PEA0X.031 AS5538G-313G32Mn VHP32ATNO3 MC 313G32Mn M92LP512Css_V3 2G+1G/320/6L/5R/ CB_bgn_0.3D_AN_ENS3 AS5538G- EMEA Norway LX.PEA0X.032 AS5538G-313G32Mn VHP32ATNO3 MC 313G32Mn M92LP512Css_V3 2G+1G/320/6L/5R/ CB_bgn_0.3D_AN_ENS4 AS5538G-...
Page 205 Model Country Acer Part No Description AS5538- CHINA Hong LX.PEB0Y.001 AS5538-111G25Mn VHB32ATHK2 MC UMAss 111G25Mn Kong 1*1G/250/6L/5R/CB_bgn_AN_ZH31 AS5538- CHINA China LX.PEB0Y.002 AS5538-111G25Mn VHB32ATCN1 MC UMAss 111G25Mn 1*1G/250/6L/5R/CB_bgn_AN_SC11 AS5538- GCTWN S2.PE90C.001 AS5538-312G25Mn LINPUSAWW1 UMACss 312G25Mn 2*1G/250/BT/6L/5R/CB_bgn_1.0D_AN_ENX1 AS5538- S2.PE90C.002 AS5538-312G25Mn LINPUSAWW1 UMACss 312G25Mn 2*1G/250/BT/6L/5R/CB_bgn_1.0D_AN_EN11...
Page 206 Model VGA Chip VRAM 1 AS5538-113G25Mn AAL110 NLED15.6WXGAGS AS5538-113G25Mn AAL110 NLED15.6WXGAGS AS5538-113G25Mn AAL110 NLED15.6WXGAGS AS5538-113G25Mn AAL110 NLED15.6WXGAGS AS5538-113G25Mn AAL110 NLED15.6WXGAGS AS5538-113G25Mn AAL110 NLED15.6WXGAGS AS5538-113G25Mn AAL110 NLED15.6WXGAGS AS5538-113G25Mn AAL110 NLED15.6WXGAGS AS5538-113G25Mn AAL110 NLED15.6WXGAGS AS5538-113G25Mn AAL110 NLED15.6WXGAGS AS5538-113G25Mn AAL110 NLED15.6WXGAGS AS5538-113G25Mn AAL110 NLED15.6WXGAGS AS5538-113G32Mn AAL110...
Page 207 Model VGA Chip VRAM 1 AS5538G-313G32Mi AAL310 NLED15.6WXGAGS M92LP 512M-DDR3 (64*16*4) AS5538G-313G32Mn AAL310 NLED15.6WXGAGS M92LP 512M-DDR3 (64*16*4) AS5538G-313G32Mn AAL310 NLED15.6WXGAGS M92LP 512M-DDR3 (64*16*4) AS5538G-313G32Mn AAL310 NLED15.6WXGAGS M92LP 512M-DDR3 (64*16*4) AS5538G-313G32Mn AAL310 NLED15.6WXGAGS M92LP 512M-DDR3 (64*16*4) AS5538G-313G32Mn AAL310 NLED15.6WXGAGS M92LP 512M-DDR3 (64*16*4) AS5538G-313G32Mn AAL310 NLED15.6WXGAGS...
Page 208 Memory Memory Extra Card Model HDD 1(GB) Reader AS5538-113G25Mn SO2GBII6 SO1GBII6 N250GB5.4KS NSM8XS9.5 McAfee 5 in 1-Built in AS5538-113G25Mn SO2GBII6 SO1GBII6 N250GB5.4KS NSM8XS9.5 McAfee 5 in 1-Built in AS5538-113G25Mn SO2GBII6 SO1GBII6 N250GB5.4KS NSM8XS9.5 McAfee 5 in 1-Built in AS5538-113G25Mn SO2GBII6 SO1GBII6 N250GB5.4KS NSM8XS9.5...
Page 209 Memory Memory Extra Card Model HDD 1(GB) Reader AS5538G-313G32Mn SO2GBII6 SO1GBII6 N320GB5.4KS NSM8XS9.5 McAfee 5 in 1-Built in AS5538G-313G32Mn SO2GBII6 SO1GBII6 N320GB5.4KS NSM8XS9.5 McAfee 5 in 1-Built in AS5538G-313G32Mn SO2GBII6 SO1GBII6 N320GB5.4KS NSM8XS9.5 McAfee 5 in 1-Built in AS5538G-313G32Mn SO2GBII6 SO1GBII6 N320GB5.4KS NSM8XS9.5...
Page 210 Memory Memory Extra Card Model HDD 1(GB) Reader AS5538G-312G25Mn SO1GBII6 SO1GBII6 N250GB5.4KS NSM8XS9.5 5 in 1-Built in AS5538-312G25Mn SO1GBII6 SO1GBII6 N250GB5.4KS NSM8XS9.5 5 in 1-Built in Wireless Wireless Model OS-Country Kit LAN1 AS5538- 3rd WiFi 1x2 3rd WiFi 1x2 BT 2.1 LINPUS LINPUSAEU7ENQ1 SLO/CRO...
Page 211 Wireless Wireless Model OS-Country Kit LAN1 AS5538- 3rd WiFi 1x2 3rd WiFi 1x2 VHP32 VHP32ATFI2FI11 Sweden 113G25Mn (KB.I170A.051) AS5538- 3rd WiFi 1x2 3rd WiFi 1x2 VHP32 VHP32ATEU5RO12 113G25Mn International (KB.I170A.056) AS5538- 3rd WiFi 1x2 3rd WiFi 1x2 VHP32 VHP32ATEU3RU23 Russian 113G25Mn (KB.I170A.048) AS5538-...
Page 212 Wireless Wireless Model OS-Country Kit LAN1 AS5538- 3rd WiFi 1x2 3rd WiFi 1x2 VHP32 VHP32ATNO1NO12 Norwegian 113G32Mn (KB.I170A.046) AS5538- 3rd WiFi 1x2 3rd WiFi 1x2 VHP32 VHP32ATES1ES22 Spanish 114G25Mn (KB.I170A.050) AS5538- 3rd WiFi 1x2 3rd WiFi 1x2 VHP32 VHP32ATES1ES22 Spanish 114G50Mn (KB.I170A.050) AS5538-...
Page 213 Wireless Wireless Model OS-Country Kit LAN1 AS5538G- 3rd WiFi 1x2 3rd WiFi 1x2 VHP32 VHP32ATFI2FI11 Sweden 313G32Mn (KB.I170A.051) AS5538G- 3rd WiFi 1x2 3rd WiFi 1x2 VHP32 VHP32ATHU1HU13 Hungarian 313G32Mn (KB.I170A.042) AS5538G- 3rd WiFi 1x2 3rd WiFi 1x2 VHP32 VHP32ATPT1PT12 Portuguese 313G32Mn (KB.I170A.047) AS5538G-...
Page 214 Wireless Wireless Model OS-Country Kit LAN1 AS5538G- 3rd WiFi 1x2 3rd WiFi 1x2 VHP32 VHP32ATZA1FR23 French 313G32Mn (KB.I170A.039) AS5538G- 3rd WiFi 1x2 3rd WiFi 1x2 VHP32 VHP32ATZA2EN16 313G32Mn International (KB.I170A.056) AS5538G- 3rd WiFi 1x2 3rd WiFi 1x2 VHP32 VHP32ATNO1NO12 Norwegian 313G32Mn (KB.I170A.046) AS5538G-...
Page 215 Appendix A...
Page 216: Test Compatible Components
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® functions are tested under Windows XP Home, Windows XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Page 217: Windows Xp Environment Test
Windows XP Environment Test Vendor Type Description Adapter DELTA Adapter DELTA 65W 19V 1.7x5.5x11 Yellow (ADP-65MH B A) LV5, Timeline LF LF HIPRO Adapter HIPRO 65W 19V 1.7x5.5x11 Yellow (HP- A0653R3B 1LF), LV5 Timeline LF LITE-ON Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow (PA-1650-22AG), LV5 Timeline LF Audio Codec Realtek...
Page 218 HDD WD 2.5" 5400rpm 320GB WD3200BEVT- 22ZCT0 ML160 SATA LF F/W:11.01A11 N500GB5.4K HDD WD 2.5" 5400rpm 500GB WD5000BEVT- 22ZAT0 ML250 SATA LF F/W:01.01A01 Keyboard ACER AC7T Keyboard ACER AC7T JV50 Internal 17 Standard Black Texture Realtek RTL8111CA Realtek RTL8111CA Appendix B...
Page 219 Vendor Type Description NLED15.6WX LED LCD AUO 15.6"W WXGA Glare B156XW03 GAGS V1 LF 220nit 8ms 500:1 NLED15.6WX LED LCD LPL 15.6"W WXGA Glare LP156WH3- GAGS TLA1 LF 200nit 8ms 500:1 SAMSUNG NLED15.6WX LED LCD SAMSUNG 15.6"W WXGA Glare GAGS LTN156AT07-A01 LF 200nit 16ms Memory HYNIX...
Page 220: Online Support Information
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
Page 221: Index
Index Removing 79 DIMM Module Antennas Removing 52 Removing 100 Replacing 137 Replacing 102 Display display hotkeys 13 Battery Replacing 145 Battery Pack Euro Key Removing 45 External Module Disassembly BIOS Flowchart 44 ROM type 19 vendor 19 Version 19 –...
Page 222 Removing 98 Internal Speaker Failure Replacing 103 Model Definition Jumper and Connector Locations Top View 173 No Display Issue num lock on indicator 9 Keyboard Removing 60 Replacing 134 Keyboard Failure Replacing 141 Online Support Information LCD Bezel optical drive module Removing 90 Replacing 109 LCD Brackets...
Page 223 Built-in KB Failure 152 Internal Microphone 155 Internal Speakers 153 LCD Failure 152 No Display 150 Other Failures 164 Thermal Unit 163 Touchpad 153 USB 160 WLAN 161 Undetermined Problems Upper Cover Removing 62 Replacing 130 USB Failure (Rightside) utility –...

Acer eMachines E628 Series Service Manual

System Specifications

System Utilities

Machine Disassembly and Replacement

Troubleshooting

Jumper and Connector Locations

FRU (Field Replaceable Unit) List

Model Definition and Configuration

Test Compatible Components

Online Support Information

Index

Quick Links

Need help?

Questions and answers

Related Manuals for Acer eMachines E628 Series

Summary of Contents for Acer eMachines E628 Series

Table of Contents