Trademarks ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL Communications, Inc. Other trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operations.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Information for Canadian Users The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective operation and safety requirements. The Industry Canada label does not guarantee that the equipment will operate to a user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to one year from the date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to...
Brief description of the problem and the steps you took to solve it. METHOD E-MAIL TELEPHONE/FAX WEB SITE/ FTP SITE REGULAR MAIL SUPPORT/SALES LOCATION WORLDWIDE support@zyxel.com.tw +886-3-578-3942 www.zyxel.com ZyXEL Communications Corp., 6 Innovation Road II, Science- www.europe.zyxel.com Based Industrial Park, HsinChu, Taiwan 300, R.O.C. sales@zyxel.com.tw +886-3-578-2439 ftp.europe.zyxel.com NORTH support@zyxel.com +1-714-632-0882 www.zyxel.com ZyXEL Communications Inc.,...
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Table of Contents Copyright..............................ii Disclaimer ..............................ii Trademarks ..............................ii Federal Communications Commission (FCC) Interference Statement ..........iii Certifications............................iii Information for Canadian Users ........................iv Caution..............................iv Note................................iv ZyXEL Limited Warranty ...........................v Note................................v Customer Support ............................vi List of Figures ..............................xi List of Tables ..............................
Page 8
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Resetting the Prestige ........................2-5 2.5.1 Procedure To Use The RESET Button..................2-5 Prestige Configuration........................2-5 2.6.1 Using the Web Configurator ....................2-5 2.6.2 Using FTP/TFTP........................2-5 2.6.3 Using CI Commands.......................2-6 CHAPTER 3 INTRODUCING THE WEB CONFIGURATOR..............3-1 Accessing the Prestige Web Configurator..................3-1 Navigating the Prestige Web Configurator..................3-1 Overview of the Prestige Web Configurator................3-2...
Page 9
Prestige 304 Broadband Sharing Gateway with 4-Port Switch 5.5.1 Introduction ..........................5-7 5.5.2 General Information About Static Routes ................5-8 5.5.3 IP Static Route Setup ......................5-8 The Parental Control Screen....................... 5-8 5.6.1 Tabs in the Parental Control Screen ..................5-9 5.6.2 E-mail.............................
Page 10
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Problems with the LAN Interface....................8-2 Problems with the WAN Interface....................8-2 Problems with Internet Access......................8-3 Appendix A PPPoE ............................. A PPPoE in Action ............................A Benefits of PPPoE............................. A Traditional Dial-up Scenario ........................A How PPPoE Works...........................
Prestige 304 Broadband Sharing Gateway with 4-Port Switch List of Figures Figure 1-1 Internet Access Application ......................1-4 Figure 2-1 Front Panel ........................... 2-1 Figure 2-2 Prestige 304 Rear Panel Connections................... 2-2 Figure 3-1 The MAIN MENU Screen of the Web Configurator ..............3-2 Figure 3-2 Overview of the Prestige Web Configurator ................
Page 12
Prestige 304 Broadband Sharing Gateway with 4-Port Switch List of Tables Table 2-1 LED Descriptions ...........................2-1 Table 2-2 Ethernet Cable Requirements for LAN 10/100M Port Connections ..........2-4 Table 4-1 Private IP Address Ranges ......................4-3 Table 4-2 Example of Network Properties for LAN Servers with Fixed IP Addresses........4-4 Table 5-1 Services and Port Numbers ......................5-4 Table 7-1 Filename Conventions ........................7-2 Table 7-2 General Commands for GUI-based FTP Clients ................7-3...
Page 13
Prestige 304 Broadband Sharing Gateway with 4-Port Switch List of Diagrams Diagram 1 Single-PC per Modem Hardware Configuration................A Diagram 2 Prestige as a PPPoE Client ......................B Diagram 3 Transport PPP frames over Ethernet ....................C Diagram 4 PPTP Protocol Overview ........................D Diagram 5 Example Message Exchange between PC and an ANT ..............D List of Diagrams xiii...
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Preface About Your Gateway Congratulations on your purchase of the Prestige 304 Broadband Sharing Gateway. The Prestige 304 is a dual Ethernet broadband gateway integrated with network management features that allows access to the Internet via cable/xDSL modem. It is designed for: •...
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Chapter 1 Getting to Know Your Prestige This chapter introduces the main features and applications of the Prestige as well as a checklist for fast Internet access. The Prestige 304 Broadband Sharing Gateway With 4-Port Switch The Prestige 304 is a dual Ethernet Broadband Sharing Gateway with an integrated 4-port switch and robust network management features for Internet access via external cable/xDSL modem.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch NAT (Network Address Translation)/SUA (Single User Account) NAT (RFC 1631) or SUA allows the translation of an Internet Protocol address used within one network to a different IP address known within another network. NAT/SUA allows you to direct traffic to individual computers on your LAN, or to a designated DMZ computer, based on the port number request of incoming traffic.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Full Network Management Your Prestige has a convenient web configurator and also supports an FTP (File Transfer Protocol) server for remote management and TFTP (Trivial FTP). You can also use CI commands for configuration and management.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Chapter 2 Hardware Installation This chapter shows you how to connect hardware and perform the initial setup. Prestige Front and Rear Panels 2.1.1 Front Panel LEDs The LEDs on the front panel indicate the operational status of the Prestige. Figure 2-1 Front Panel The following table describes Prestige LED functions.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch COLOR STATUS DESCRIPTION Flashing The 10M LAN is sending/receiving packets. Orange The Prestige is connected to a 100Mbps LAN. The 100M LAN is not connected. Flashing The 100M LAN is sending/receiving packets. Prestige Rear Panel and Connections The following figure shows the rear panel of your Prestige 304 and related connections.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch 2.2.1 WAN 10M Port Connecting the Prestige to a Cable Modem 1. Connect the WAN 10M port on the Prestige to the Ethernet port on your cable modem using the Ethernet cable that came with your cable modem. The Ethernet port on a cable modem is sometimes labeled "PC"...
Prestige 304 Broadband Sharing Gateway with 4-Port Switch 2.2.4 LAN 10/100M Connections/Uplink Button Usage at a Glance Table 2-2 Ethernet Cable Requirements for LAN 10/100M Port Connections LAN 10/100M TYPE OF ETHERNET CABLE FOR CONNECTING THE PORT NUMBER PRESTIGE TO A … COMPUTER straight-through crossover...
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Resetting the Prestige If you have forgotten your password or cannot access the Prestige you will need to use the RESET button on the rear panel of the Prestige to reinstall the configuration (rom) file. Uploading the configuration file replaces the current configuration file with the default configuration file and deletes all previous Prestige configurations.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch 2.6.3 Using CI Commands CI commands are recommended for advanced users only. Refer to the support notes for a list of CI commands. Hardware Installation...
Page 27
The Web Configurator Screens The Web Configurator Screens This section introduces and describes the Prestige web configurator screens including MAIN MENU, WIZARD SETUP, ADVANCED and MAINTENANCE.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Chapter 3 Introducing the Web Configurator This chapter describes how to access the prestige web configurator and provides an overview of its functionality. Accessing the Prestige Web Configurator Step 1. Make sure your Prestige hardware is properly connected (refer to instructions in Chapter 2). Step 2.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Click WIZARD SETUP for initial Click ADVANCED to configure advanced features such as configuration including general SYSTEM (General Setup, Dynamic DNS, Password), LAN setup, ISP parameters for Internet (DHCP Setup, TCP/IP Setup), WAN (ISP, IP, MAC), Access and WAN IP/DNS SUA/NAT, STATIC ROUTE and PARENTAL Server/MAC address assignment.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Chapter 4 The Wizard Setup Screens This chapter provides information on the Wizard Setup screens in the web configurator. Wizard Setup – Screen 1 4.1.1 General Setup and System Name General Setup contains administrative and system-related information. System Name is for identification purposes.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch PPTP supports on-demand, multi-protocol, and virtual private networking over public networks, such as the Internet. For more information on PPTP, please refer to the PPTP Appendix. The P304 supports one PPTP server connection at any given time. Configure a PPTP Client To configure a PPTP client, you must configure User Name and Password fields for PPP connection and PPTP parameters for PPTP connection.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch without problems. However, the Internet Assigned Numbers Authority (IANA) has reserved the following three blocks of IP addresses specifically for private networks: Table 4-1 Private IP Address Ranges 10.0.0.0 - 10.255.255.255 172.16.0.0 - 172.31.255.255 192.168.0.0 - 192.168.255.255...
Prestige 304 Broadband Sharing Gateway with 4-Port Switch The subnet mask specifies the network number portion of an IP address. Your Prestige will compute the subnet mask automatically based on the IP address that you entered. You don't need to change the subnet mask computed by the Prestige unless you are instructed to do otherwise.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Chapter 5 The Advanced Screens This chapter provides information on the Advanced screens in the web configurator. The System Screen This section briefly describes the tabs General, DDNS and Password in the system screen. 5.1.1 General Setup Refer to section 4.1.1.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch The LAN Screen This section details DHCP setup and LAN TCP/IP in the LAN screen. 5.2.1 DHCP Setup DHCP (Dynamic Host Configuration Protocol, RFC 2131 and RFC 2132) allows individual clients to obtain TCP/IP configuration at start-up from a server.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Only, it will incorporate the RIP information that it receives; when set to None, it will not send any RIP packets and will ignore any RIP packets received. RIP Version controls the format and the broadcasting method of the RIP packets that the Prestige sends (it recognizes both formats when receiving).
Prestige 304 Broadband Sharing Gateway with 4-Port Switch 5.4.1 Introduction SUA (Single User Account) is a ZyNOS implementation of a subset of NAT (Network Address Translation). 5.4.2 The SUA Server Screen A SUA server set is a list of inside (behind NAT on the LAN) servers, for example, web or FTP, that you can make visible to the outside world even though SUA makes your whole inside network appear as a single computer to the outside world.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch 5.4.5 Configuring Servers Behind SUA (Example) Let’s say you want to assign ports 22-25 to one server, port 80 to another and assign a default DMZ server IP address of 192.168.1.35 as shown in the next figure. Figure 5-2 Multiple Servers Behind NAT Example Step 1.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Figure 5-3 SUA/NAT Web Configurator Screen If you do not assign a Default DMZ Server IP Address, then all packets received from ports not specified in this screen will be discarded. The Static Route Screen This section provides general information about static routes.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch 5.5.2 General Information About Static Routes Each remote node specifies only the network to which the gateway is directly connected, and the Prestige has no knowledge of the networks beyond. For instance, the Prestige knows about network N2 in the following figure through remote node Router 1.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch 5.6.1 Tabs in the Parental Control Screen To access the tabs described next, click ADVANCED and then PARENTAL CONTROL. 5.6.2 E-mail Configure where and when to send logs/alerts in this screen. 5.6.3 Keyword Configure the Prestige to block certain Web sites by using URL keywords in this screen.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Chapter 6 The Maintenance Screens This chapter briefly describes the Maintenance screens in the web configurator. Introduction The web configurator allows easy maintenance of your Prestige and is recommended for all users. Advanced users may use the CI commands included in the support notes.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch 6.5.1 Backup This screen backs up your current Prestige configuration. 6.5.2 Restore This screen restores a previously saved configuration file. 6.5.3 Default This screen clears all user-entered configuration information and returns the Prestige to its factory defaults. You can also manually press the RESET button on the rear panel to reset the factory defaults of your Prestige.
Page 49
Advanced Management Using FTP/TFTP Advanced Management using FTP/TFTP This section provides information on Firmware and Configuration File Maintenance using FTP/TFTP.
Page 51
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Chapter 7 Firmware and Configuration File Maintenance This chapter tells you how to back up and restore your configuration file as well as upload new firmware and a new configuration using FTP/TFTP. It is strongly recommended that you use the web configurator to perform functions mentioned in this chapter (refer to Chapter 6).
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Table 7-1 Filename Conventions FILE TYPE INTERNAL EXTERNAL DESCRIPTION NAME NAME Configuration Rom-0 *.rom This is the configuration filename on the Prestige. Uploading File the rom-0 file replaces the entire ROM file system, including your Prestige configurations, system-related data (including the default password), the error log and the trace log.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch 7.2.2 Example of FTP Commands from the Command Line 331 Enter PASS command Password: 230 Logged in ftp> bin 200 type I OK ftp> get rom-0 zyxel.rom 200 Port command okay 150 Opening data connection for STOR ras 226 file received OK ftp: 16384 bytes sent in 1.10Seconds 297.89Kbytes/sec.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Step 2. Launch the TFTP client on your computer and connect to the Prestige. Set the transfer mode to binary before starting data transfer. Step 3. Use the TFTP client (see the next example) to transfer files between the Prestige and the computer.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Restore or Upload a Configuration File This section shows you how to restore a previously saved configuration. Note that this function erases the current configuration before restoring a previous back up configuration; please do not attempt to restore unless you have a backup configuration file stored on disk.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Figure 7-2 Restore Using FTP Session Example Uploading a Firmware File This section shows you how to upload a firmware file. You can upload a configuration file by following the procedure in section 7.3. WARNING! DO NOT INTERUPT THE FILE TRANSFER PROCESS AS THIS MAY PERMANENTLY DAMAGE YOUR PRESTIGE.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Figure 7-3 FTP Session Example of Firmware File Upload More commands (found in GUI-based FTP clients) are listed earlier in this chapter. 7.4.4 TFTP File Upload The Prestige also supports the uploading of firmware files using TFTP (Trivial File Transfer Protocol) over LAN.
Page 59
Troubleshooting and Additional Information Troubleshooting and Additional Information This section provides information about solving common problems, some Appendices, as well as a Glossary and Index.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Chapter 8 Troubleshooting This chapter covers potential problems and possible remedies. After each problem description, some instructions are provided to help you to diagnose and to solve the problem. See the Supporting CD for further information. Problems Starting Up the Prestige Table 8-1 Troubleshooting the Start-Up of your Prestige PROBLEM...
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Problems with the LAN Interface Table 8-3 Troubleshooting the LAN Interface PROBLEM CORRECTIVE ACTION I cannot access the Prestige Check your Ethernet cable type and connections. Refer to section 2.2 for from the LAN. LAN connection instructions.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Problems with Internet Access Table 8-5 Troubleshooting Internet Access PROBLEM CORRECTIVE ACTION I cannot access Connect your cable/xDSL modem with the Prestige using the appropriate cable. the Internet. Check with the manufacturer of your cable/xDSL device about your cable requirement because for some devices may require a crossover cable and others a straight-through Ethernet cable.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Appendix A PPPoE PPPoE in Action An ADSL modem bridges a PPP session over Ethernet (PPP over Ethernet, RFC 2516) from your PC to an ATM PVC (Permanent Virtual Circuit) which connects to a xDSL Access Concentrator where the PPP session terminates (see the next figure).
Prestige 304 Broadband Sharing Gateway with 4-Port Switch How PPPoE Works The PPPoE driver makes the Ethernet appear as a serial link to the PC and the PC runs PPP over it, while the modem bridges the Ethernet frames to the Access Concentrator (AC). Between the AC and an ISP, the AC is acting as a L2TP (Layer 2 Tunneling Protocol) LAC (L2TP Access Concentrator) and tunnels the PPP frames to the ISP.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Appendix B PPTP What is PPTP? PPTP (Point-to-Point Tunneling Protocol) is a Microsoft proprietary protocol (RFC 2637 for PPTP is informational only) to tunnel PPP frames. How can we transport PPP frames from a PC to a broadband modem over Ethernet? A solution is to build PPTP into the ANT (ADSL Network Termination) where PPTP is used only over the short haul between the PC and the modem over Ethernet.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch PPTP Protocol Overview PPTP is very similar to L2TP, since L2TP is based on both PPTP and L2F (Cisco's Layer 2 Forwarding). Conceptually, there are three parties in PPTP, namely the PNS (PPTP Network Server), the PAC (PPTP Access Concentrator) and the PPTP user.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch PPP Data Connection The PPP frames are tunneled between the PNS and PAC over GRE (General Routing Encapsulation, RFC 1701, 1702). The individual calls within a tunnel are distinguished using the Call ID field in the GRE header.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Appendix C Power Adapter Specifications JAPAN, TAIWAN AND USA PLUG STANDARDS Model Number DSA-0151A-05A Input Power AC100-120V 50/60Hz Output Power 5VDC, 2.4A Power Consumption Safety Standards UL, FCC, CE EUROPEAN PLUG STANDARDS Model Number DSA-0151A-05A (U) Input Power...
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Glossary ADSL Asymmetrical Digital Subscriber Line is an asymmetrical technology which means that the downstream data rate of the line is much higher than the upstream data rate. ADSL operates in a frequency range that is above the frequency range of voice services, so the two systems can operate over the same cable.
Page 72
Prestige 304 Broadband Sharing Gateway with 4-Port Switch data communications equipment (DCE) devices. DHCP Dynamic Host Configuration Protocol automatically assigns IP addresses to clients when they log on. DHCP centralizes IP address management on central computers that run the DHCP server program. DHCP leases addresses, for a period of time, which means that past addresses are "recycled"...
Page 73
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Host Any computer on a network that is a repository for services available to other computers on the network. It is quite common to have one host machine provide several services, such as WWW and USENET. HTTP Hyper Text Transfer Protocol.
Page 74
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Local Area Network is a shared communication system to which many computers are attached. A LAN, as its name implies, is limited to a local area. This has to do more with the electrical characteristics of the medium than the fact that many early LANs were designed for departments, although the latter accurately describes a LAN as well.
Page 75
Prestige 304 Broadband Sharing Gateway with 4-Port Switch relays the PPP frames to the PNS (PPTP Network Server). A PAC must have IP and dial-up capability. Post Office Protocol. This is a common protocol used for sending, receiving, and delivering mail messages. Port An Internet port refers to a number that is part of a URL, appearing after a colon (:), directly following the domain name.
Page 76
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Public Switched Telephone Network was put into place many years ago as a voice PSTN telephone call-switching system. The system transmits voice calls as analog signals across copper twisted cables from homes and businesses to neighborhood COs (central offices);...
Page 77
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Two wires are twisted together to form a pair; the pair form a balanced circuit. The twisting prevents interference problems, STP provides protection against external crosstalk. A cable that wires a pin to its equivalent pin. This cable connects two dissimilar Straight-through devices, for example, a data terminal equipment (DTE) device and a data Ethernet cable...
Page 78
Prestige 304 Broadband Sharing Gateway with 4-Port Switch servers. Wide Area Networks link geographically dispersed offices in other cities or around the globe. Just about any long-distance communication medium can serve as a WAN link including switched and permanent telephone circuits, terrestrial radio systems and satellite systems.
Prestige 304 Broadband Sharing Gateway with 4-Port Switch Index CI Commands ........xiv, 2-5, 2-6 4-Port Switch ........... 1-1 Configuration........... 2-5 Configuration Options ........2-5 About This User's Guide ........xiv Configuration Recommendations ....2-5 About Your Gateway ........xiv Configure ............
Page 80
Prestige 304 Broadband Sharing Gateway with 4-Port Switch DSL Modem ............ 1-3 Front Panel ............2-1 Dynamic DNS..........5-1 Front Panel Figure ..........2-1 Limitations........... 5-1 Front Panel LEDs ..........2-1 Dynamic DNS Support ........1-2 FTP File Upload Command from the DOS Prompt Example ...........7-6 Dynamic Service Selection......
Page 81
Prestige 304 Broadband Sharing Gateway with 4-Port Switch IANA ............... 4-3 NAT (Network Address Translation)/SUA (Single User Account) ......... 1-2 IGMP (Internet Group Multicast Protocol)..5-3 Network Adapter ..........2-3 Industry Canada ..........iv NIC (Network Interface Card) ......2-4 Information for Canadian Users......
Page 82
Prestige 304 Broadband Sharing Gateway with 4-Port Switch PPTP Protocol Overview ........D RIP Direction............5-2 PPTP Support ..........1-2 RIP Setup............5-2 Preface ..............xiv RIP Version ............5-3 Preparing Your Network........3-1 RoadRunner Support ........1-3 Primary and Secondary DNS Server....5-2 Priority of Use ..........3-1 Screen Specific Help ........
Page 83
Prestige 304 Broadband Sharing Gateway with 4-Port Switch To avoid damage to the Prestige ...... 2-4 WAN Setup............4-4 Trademarks ............ii Warranty ..............v Traditional Dial-up Scenario.......A web configuratorxiv, 1-1, 1-3, 2-5, III, 3-1, 5-3, 6- 1, 7-1 Troubleshooting ..........8-1 Accessing the ..........
Need help?
Do you have a question about the Prestige 304 and is the answer not in the manual?
Questions and answers