Cisco MDS 9216 Specification page 6

Multilayer fabric switch

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QuickSpecs

Service and Support, HP Care Pack and Warranty Information

HP Care Pack Services

Warranty Upgrade

Options

HP Care Pack Information HP Care Pack is defined as an upgrade to the product warranty attribute, available for a specific

HP Care Pack Information

Additional Services

Service offerings include a full range of Customer HP Care Pack services for both hardware and software

services:

Response - Upgrade on-site response from next business day to same day 4-hours

Coverage - Extend hours of coverage from 5 days x 9 hours to 7 days x 24 hours

Duration - Select duration of coverage for a period of 1, 3, or 5 years

Additional Warranty protection and/or HP Installation packages can be purchased.

NOTE:

NOTE: Certain restrictions and exclusions apply. For details, consult the Product Information Centre at

1-888-882-6672.

duration and hours of coverage.

HP Care Pack is not available for less than the product's warranty duration.

HP Care Pack is available for sale anytime during the warranty period for most products, but the

commencement date will be the same as the Warranty Start Date (delivery date to end user

customer). Proof of purchase may be required.

HP Care Pack services are prepaid.

For additional HP Care Pack (hardware & software) information, as well as orderable part

numbers, please refer to the URL listed below:

http://h18005.www1.hp.com/services/carepaq/index.html

Installation service; SAN Solution service; SAN-Environmental Support service; SAN Architecture service;

Proactive 24

For more information on these and other service options, please contact any of our worldwide sales

offices or visit our Web site

DA - 11670

Canada — Version 8 — February 3, 2006

Cisco MDS 9216 Multilayer Fabric Switch

at:http://www.hp.com/hps/support

Page 6

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