Troubleshooting Table; Audio Problems; Dvd/Cd-Rom Drive Problems - Fujitsu LifeBook E8000 User Manual

L i f e B o o k E 8 0 0 0 N o t e b o o k

TROUBLESHOOTING TABLE

Problem
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 54
DVD/CD-ROM Drive Problems. . . . . . . . . . . . . page 54
Port Replicator Problems. . . . . . . . . . . . . . . . . . . page 55
Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 55
Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . page 55
Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 55
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 56
Problem

Audio Problems

There is no sound coming
from the built-in speakers.
DVD/CD-RW/CD-ROM Drive Problems
LifeBook notebook fails to
recognize DVD/CD-RW/
CD-ROM's.
54
Page
Possible Cause
The volume is turned too low.
The software volume control is
set too low.
Headphones are plugged into
your notebook.
BIOS audio settings are
incorrect.
Software driver is not
configured correctly.
The speakers have been muted
using the Volume icon in the
system tray.
Protective sheet is still in the
DVD/CD-RW/CD-ROM
drive tray.
DVD/CD-RW/CD-ROM is
not pushed down onto raised
center circle of the drive.
DVD/CD-RW/CD-ROM tray
is not latched shut.
Incorrect DVD Player or no
DVD Player software is
installed.
Wrong drive designator was
used for DVD/CD-RW/CD-
ROM in the application.
Windows DVD/CD-RW/CD-
ROM auto insertion function
is disabled.
Problem
Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 56
Parallel, Serial and USB Device Problems . . . . . page 56
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 56
Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 57
Shutdown and Startup Problems . . . . . . . . . . . . page 58
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 59
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 61
Possible Solutions
Adjust the volume control on your notebook.
Adjust the sound volume control settings in your
software, operating system and applications.
Plugging in headphones disables the built-in
speakers, remove the headphones.
Set the BIOS setup utility to the default values within
the Multimedia Device Configuration menu. (See
BIOS Setup Utility on page 29 for more information)
Refer to your application and operating system
documentation for help.
Click on the Volume icon in the tool tray on the
bottom right of the screen. (It looks like a speaker).
If the Mute box is checked, click on it to uncheck it.
Replace DVD/CD-RW/CD-ROM in tray.
Open DVD/CD-RW/CD-ROM tray and re-install
DVD/CD-RW/CD-ROM properly.
Push on the front of the DVD/CD-RW/CD-ROM
tray until it latches.
Install DVD Player software. (See "Media Player
Software" on page 39 for more information.)
Verify the drive designator used by the application is
the same as the one used by the operating system.
When the operating system is booted from a DVD/
CD, drive designations are automatically adjusted.
Note that the drive designation can be changed with
the Disk Management tool located at Administrative
Tools -> Computer Management.
Start the DVD/CD-RW/CD-ROM from the desktop
or application software or re-enable the Windows
DVD/CD-RW/CD-ROM auto insertion function.
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