Warranty & Service - Maytag MDB-5 Use & Care Manual

Warranty and Service
Dishwasher Warranty
Full One Year Warranty
For one (1) year from the date of original retail purchase, any
part which fails in normal home use will be repaired or replaced
free of charge.
Limited Second Year Warranty
After the first year from the date of original retail purchase,
through the second year, parts which fail in normal home use
will be repaired or replaced free of charge for the part itself, with
the owner paying all other costs, including labor, mileage,
transportation, trip and diagnostic charges, if required.
Limited Third Through Fifth Year Warranty
After the second year from the date of original retail purchase,
through the fifth year, all of the following components which fail in
normal home use will be repaired or replaced free of charge for
the part itself, with the owner paying all other costs, including
labor, mileage, transportation, trip and diagnostic charges, if
required. These components include:
All parts of the Jetclean II ® wash system for all models, including
the complete power module assembly, soil sensor, spray arms,
wash manifold and motor.
Any microprocessor and touch pad assemblies.
All models against rust, including exterior cabinet and front
panels of convertible models, the exterior front panels and
accessory side panels of built-in models and DuraGuard
racks (available on select models).
Full Twenty-Year Warranty — Plastic Tub
From the date of original purchase through the twentieth year,
should the tub develop a water leak in normal home use, the
dishwasher will be replaced FREE OF CHARGE.
From the date of original purchase through the twentieth year,
should the door liner develop a water leak in normal home use,
repair or replacement of the door liner will be made FREE OF
CHARGE.
Full Lifetime Warranty — Stainless Steel Tub
At any time following the date of the original retail purchase,
should the tub develop a water leak in normal home use, the
dishwasher will be replaced FREE OF CHARGE.
At any time following the date of original retail purchase, should
the door liner develop a water leak in normal home use, repair or
replacement of the door liner will be made FREE OF CHARGE.
PLEASE NOTE: These full warranties apply only when the
dishwasher is located in the United States or Canada.
Dishwashers located elsewhere are covered by the limited
warranties only, including a limited warranty for parts which fail
during the first year.
Canadian Residents
These warranties cover only those dishwashers installed in
Canada that have been listed with Canadian Standards
Association unless the dishwashers are brought into Canada due
to transfer of residence from the United States to Canada.
The specific warranties expressed above are the ONLY
warranties provided by the manufacturer. These warranties give
you specific legal rights, and you may also have other rights that
vary from state to state.
What is Not Covered By These Warranties:
1. Conditions and damages resulting from any of the
following:
a. Improper installation, delivery, or maintenance.
b. Any repair, modification, alteration, or adjustment not
authorized by the manufacturer or an authorized
servicer.
c. Misuse, abuse, accidents, or unreasonable use.
d. Incorrect electric current, voltage, or supply.
e. Improper setting of any control.
2. Warranties are void if the original serial numbers have
been removed, altered or cannot be readily determined.
3. Products purchased for commercial or industrial use.
4. The cost of service or service call to:
a. Correct installation errors.
b. Instruct the user on the proper use of the product.
c. Transport the appliance to the servicer.
5. Consequential or incidental damages sustained by any
person as a result of any breach of these warranties.
Some states do not allow the exclusion or limitation of
consequential or incidental damages, so the above
exclusion may not apply.
To Receive Warranty Service
To locate an authorized service company in your area
® coated
contact the Maytag dealer from whom your appliance was
purchased or call Maytag Services
Assistance at the number listed below. Should you not
receive satisfactory warranty service, please call or write:
Maytag Services
Attn: CAIR
P.O. Box 2370, Cleveland, TN 37320-2370
U.S. 1-800-688-9900
Canada 1-800-688-2002
U.S. customers using TTY for deaf, hearing impaired
or speech impaired, call 1-800-688-2080.
Notes
When writing or calling about a service problem, please
include the following information:
a. Your name, address and telephone number;
b. Model number and serial number of your
appliance;
c. Name and address of your dealer or servicer and
the date the appliance was purchased;
d. A clear description of the problem you are having;
e. Water hardness, detergent brand and amount,
water temperature and cycle used;
f. Proof of purchase (sales receipt).
• User's guides, service manuals and parts information
are available from Maytag Services
Assistance.
Maytag • 403 West Fourth Street North
15
SM , Maytag Customer
SM
® Center
SM
P.O. Box 39 • Newton, Iowa 50208
, Maytag Customer