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Problems which you can resolve yourself
Problem
The machine does not start up:
The machine does not fill:
The machine fills then empties
immediately
The machine does not empty
and/or does not spin:
There is water on the floor:
Unsatisfactory washing results
38
SOMETHING NOT WORKING
Possible cause
Check that the door is firmly closed.
Check that the machine is plugged in and
that there is power at the socket.
Check that the main fuse has not blown.
Check that the programme selector dial is
positioned correctly and that the start/stop
button has been depressed.
Check that the water tap is open.
Check that water is coming out of the tap.
Check that the inlet hose is not squashed or
kinked.
Check that the filter in the inlet hose is not
blocked.
Check that the door is closed.
The end of the drain hose is too low. Refer to
relevant paragraph in "water drainage"
section.
Check that the drain hose is not squashed or
kinked.
The drain filter is blocked. Clean it.
The anticrease or no spin option has been
selected.
The wash load is unbalanced.
Redistribute the clothes inside the drum to
allow the machine to spin.
Too much detergent or unsuitable detergent
(creates too much foam) has been used.
Check whether there are any leaks from one
of the inlet hose fittings. It is not always easy
to see this as the water runs down the hose;
check to see if it is damp.
Check that the drain hose is not damaged.
Check that the drain filter has been refitted
correctly after cleaning.
Too little detergent or unsuitable detergent
has been used.
Stubborn stains have not been treated prior
to washing.
The correct temperature or programme was
not selected.
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