Chapter 5. Diagnostics; Pc-Doctor For Windows; Pc-Doctor For Windows Pe - Lenovo ThinkCentre A57e Hardware Maintenance Manual

Chapter 5. Diagnostics

Diagnostic programs are used to test hardware components of your computer and
report operating-system-controlled settings that can cause hardware failures. There
are two diagnostic programs preinstalled on your computer to help you diagnose
problems:
v PC-Doctor for Windows (used when diagnosing problems while running the
v PC-Doctor for DOS or PC-Doctor for Windows PE, depending upon your
Notes:
1. You can also download the latest version of the PC-Doctor for Windows and
2.

PC-Doctor for Windows

PC-Doctor for Windows is a diagnostic program that works through the Windows
operating system. The PC-Doctor for Windows diagnostic program enables you to
view symptoms and solutions for computer problems, access the Lenovo
troubleshooting center, update system drivers, and review system information.
To run PC-Doctor for Windows, open the Start menu from the Windows desktop,
select All Programs, select PC-Doctor for Windows, and click PC-Doctor for
Windows. Follow the instructions on the screen. For additional information about
running the diagnostic program, refer to the PC-Doctor for Windows help system.
If you still suspect a problem after PC-Doctor for Windows runs successfully, run
PC-Doctor for DOS or PC-Doctor for Windows PE to help you diagnose the
computer problem.
PC-Doctor for Windows also has problem determination aids that determine
software and usage problems.

PC-Doctor for Windows PE

The PC-Doctor for Windows PE diagnostic program is part of the Rescue and
Recovery
if you are unable to start the Windows operating system or if PC-Doctor for
Windows has not been successful in isolating a possible problem.
© Copyright Lenovo 2008
Windows operating system)
machine type and model (used when your Windows operating system will not
start)
PC-Doctor for DOS diagnostic programs from http://www.lenovo.com/
support/.
If you are unable to isolate and repair the problem yourself after you run
PC-Doctor for Windows and depending upon your machine type and model,
PC-Doctor for DOS or PC-Doctor for Windows PE, save and print the log files
created by both diagnostic programs. You will need the log files when you
speak to a Lenovo technical support representative. (The log file created by
PC-Doctor for Windows is automatically saved in C:\PCDR\DETAILED.TXT.)
®
workspace on each Lenovo computer. Use PC-Doctor for Windows PE,
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