Breville the Duo-Temp BES800XL Instruction Book page 32

TROUBLESHOOTING
PROBLEM
No crema
No steam is
generated
Milk is not foamy
after frothing
POSSIBLE CAUSE
• Coffee is not tamped
firmly enough
• Coffee grind is too
coarse
• Ground Coffee is not
fresh
• Filter holes are blocked
• Machine is not turned on
• Water tank is empty
• Selector Control not in
'Steam' position
• Steam Wand is blocked
• Not enough steam
• Milk is not fresh and cold
WHAT TO dO
• Refer to 'Tamping the coffee'
on page 16.
• Ensure you use a suitable
espresso grind. Refer to
'The Grind' on page 23.
• Pre-ground coffee should not
be kept for longer than a week.
Please refer to 'The coffee' on
page 23.
• Use the fine pin on the
cleaning tool to clear the holes.
Please refer to 'Cleaning the
filters' on page 26.
Ensure the machine is plugged
in and the 'on/off' button is in the
'on' position.
Refer to step 1 – Filling the water
tank on page 15.
Turn the selector control to the
'Steam' position. Ensure the steam
button is selected for steam and 'Hot
Water' button selected for hot water.
Use the pin on the cleaning tool
to clear the opening. If the steam
wand continues to be blocked,
remove the tip of the steam wand
using the spanner in the middle of
the cleaning tool. Please refer to
'Care and cleaning' on page 25.
Steam wand may be blocked.
Please refer to 'Care and cleaning'
on page 25.
Milk must be cold and fresh. Please
refer to 'How to froth milk for a
cappuccino or latté' on page 19.
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