Troubleshooting - BMW Navigation Portable Pro User Manual

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Appendix

Troubleshooting

Problem/Question
Solution/Answer
My nüvi never gets
Take your nüvi out of parking garages and away from tall buildings and trees. Remain stationary for several minutes.
satellite signals.
My nüvi does not
Your nüvi can only charge between 32°F and 113°F (0°C and 45°C). If the nüvi is placed in direct sunlight or in a hot
charge in my vehicle.
environment, it cannot charge.
My battery does not
To maximize the time between charges, turn down the backlight. Touch
stay charged for very
To avoid draining the battery, remove the battery when your nüvi is not in use.
long.
My battery gauge does
Allow the unit to fully discharge, and then fully charge it (without interrupting the charge cycle).
not seem accurate.
How do I clear all my
Hold your finger on the lower-right corner of the nüvi screen while it is turning on. Keep your finger pressed until the message
user data?
appears. Touch
The nüvi is locked
If the nüvi screen stops functioning, turn the nüvi off and on again. If this does not help, slide the
up/frozen.
it for 8 seconds. Turn the nüvi back on. The nüvi should operate normally.
The touch screen is
Slide the
not responding to my
your finger on the screen for about 30 seconds until the calibration screen appears (white screen with "Press dot").
touches properly.
The nüvi does not go
Verify that the remote control is activated
into speech recognition
Replace the battery in the remote control. See
mode.
The nüvi does not
Speak slowly and clearly, and eliminate as much background noise as possible. Stop conversations, and turn down the radio
understand my spoken
volume.
commands.
Mount the nüvi in your car in a location that is free from excessive vibrations and away from obvious noise sources.

Yes
to clear all user data.
Power
key to the left and hold it for 8 seconds. Release the
Tools
Power
(Tools
>
Settings
>
System
>
page
39.
Settings
Display
Adjust
>
>
>
Power
key to the left and hold
key, and press your finger to the screen. Hold
Remote
>
Activate New
Remote).
BMW Navigation Portable Pro Owner's Manual
Brightness.

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