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13.WARRANTY
SERVICE
Owner
Satisfaction
Your satisfaction
and goodwill
are important
to your dealer
and to us. All
Honda
warranty
details
are explained
in the Distributor's
Limited
Warran-
ty. Normally,
any problems
concerning
the product
will be handled
by your
dealer's
service
department.
If you have a warranty
problem
that has not
been
handled
to your
satisfaction,
we suggest
you take
the following
action:
l
Discuss
your problem
with
a member
of dealership
management.
Often
complaints
can be quickly
resolved
at that
level.
If the problem
has
already
been reviewed
with
the Service
Manager,
contact
the owner
of
the dealership
or the General
Manager.
l
If your problem
still has not been resolved
to your satisfaction,
contact:
American
Honda
Motor
Co., Inc.
P.O. Box 100021
Duluth,
Georgia
30136-9421
Telephone:
(404)
497-6400
We will need the following
information
in order to assist
you:
-
Your name,
address,
and telephone
number
-
Product
model
and serial number
-
Date of purchase
-
Dealer
name
and address
-
Nature
of the problem
After
reviewing
all the facts
involved,
you will be advised
of what
action
can be taken.
Please
bear in mind that your problem
will likely
be resolved
at the dealership,
using
the dealer's
facilities,
equipment,
and personnel,
so it is very
important
that your initial
contact
be with
the dealer.
Your
purchase
of a Honda
product
is greatly
appreciated
by both
your
dealer
and American
Honda
Motor
Co., Inc. We want to assist you in every
way
possible
to assure
your complete
satisfaction
with
your purchase.
31
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