Page 1 Using @Work.Group/ Windows Workstation Features Version 3.xx User’s Guide: 9/01 Edition...
Page 2: Copyright And Trademark Notices
Limited Warranty on Software The Amanda Company warrants the media on which the software is recorded to be free from defects in materials and faulty workmanship for a period of 90 days from the date the software is delivered.
Page 3: Fraudulent Usage Advisory
Amanda software, is able to prevent such unauthorized usage. The Amanda software is likewise unable to prevent such uses as may constitute an invasion of privacy or other tort. THE...
Page 4 Using Amanda@Work.Group/Windows Workstation Features...
Page 5: Table Of Contents
Installing Amanda Unified Messenger........
Page 6 Forwarding an Amanda Message ........63...
Page 7 Getting Started ............79 Starting and Exiting Amanda Dialer ........79 Setting Options .
Page 8 Using Amanda@Work.Group/Windows Workstation Features...
Page 9: Installing Amanda Clients
Windows 95, Windows 98, and Windows NT. Amanda Unified Messenging is a 32-bit application. There are two versions of Amanda Fax, both a 16-bit application and a 32-bit application. The 32-bit applications cannot be installed on Windows 3.11.
Page 10 Using Amanda@Work.Group/Windows Workstation Features Click Next>. The Select Client Folder dialog box appears. Use the default path (C:\AMACLNTS) or type (or browse for) another path in the Folder text box. Click Next>. The Select Type of Installation dialog box appears.
Page 11: Installing Amanda Unified Messenger
Select the User Clients check box to install Amanda Messenger and Amanda Dialer. Click Next>. The Select Program Group dialog box appears. Use the default group (Amanda) or type a new group name in the text box. Click Finish. The Finish the Installation dialog box appears.
Page 12 Using Amanda@Work.Group/Windows Workstation Features If you are installing Amanda Unified Messaging for the first time or adding an addi- tional Amanda server, click Yes. If you are reinstalling, click No. If you are adding an additional mailbox for the same server, you do not need to run the installation program—unless you want the additional mailbox to have its own...
Page 13 If you want to enter your password every time you log on to your mail applica- tion, click No. • If you want Amanda Unified Messaging folders to open automatically without password entry, click Yes. The Enter Amanda Server Name dialog box appears.
Page 14: Installing Amanda Fax 32
LANA Number text box. Click OK. If you did not select the Remember Security Code check box in step 5, the Amanda Unified Messenger - Mailbox Logon dialog box appears. If you see the Amanda Unified Messenger - Mailbox Logon dialog box, type the security code for this mailbox then click OK.
Page 15 Chapter 1: Installing Amanda Clients Click Next>. The Name of Printer dialog box appears. Type the name of the printer (or use the default Amanda Fax Service Printer). Click Next>. The Start Menu Group dialog box defaults to Amanda Fax 32.
Page 16: In Windows Nt Or 2000
You must be logged in as an administrator. To install Amanda Fax in Windows NT or 2000: When Amanda server was installed, the installation program was placed in a shared folder on the server. From the Amanda server, run Clients\NTFaxInstall.exe.
Page 17 Chapter 1: Installing Amanda Clients The introductory dialog box appears. Click Next>. The Warning dialog box reminds you that you must be an administrator. Click OK. The Installation Folder dialog box appears.
Page 18 Using Amanda@Work.Group/Windows Workstation Features Use this folder or browse for another. Click Next>. The Name of Printer dialog box appears. Type the name of the printer (or use the default Amanda Fax Service Printer). Click Next>.
Page 19 Chapter 1: Installing Amanda Clients The Start Menu Group dialog box defaults to Amanda Fax 32. Use this group or type in a new group. Click Finish. The next dialog reports a successful installation. 10. Click OK. 11. If you see the following Warning message, reboot your system:...
Page 20: Installing The 16-Bit Amanda Fax
Click Install…. The Install Driver dialog box appears. Type the path to or click Browse... to locate the folder on Amanda voice server where that stores the OEMSETUP.INF file. Ask your Amanda system administrator for the exact path to this folder, if necessary.
Page 21: In Windows 95 And Windows 98
11. Click Next. 12. You probably do NOT want Amanda Fax as your default printer and should select the No option button. If you plan to use Amanda Fax as the default printer, select the Yes option button instead. 13. Click Next.
Page 22 Within Amanda Messenger, click the Compose window to make it active, dou- ble-click the fax component to view the page. 17. If the test page is OK, click Yes in answer to the question about that in the Amanda Fax dialog box.
Page 23: Using Amanda Messenger
Check with your Amanda system administrator to be sure. Type your security code in the Security Code text box. (This is the same security code that you use to access Amanda over the telephone.) Click OK. Amanda Messenger appears. Its main window contains:...
Page 24: Logging Back On
A message indicates that you are logged on or that the server is unavailable. More Than One Logon Using Amanda Messenger, more than one user can log on to the same mailbox at the same time—as long as they all know its security code. For example, if customers who call when all the lines are busy can choose to leave a message, customer service representatives might all monitor the mailbox that stores those messages.
Page 25: Message Windows
The message windows (New Messages, Saved Messages, and Trash Bin) list messages for each mailbox. Amanda Messenger puts every incoming message in the New Messages window. In general, you should use this window only for messages that you haven’t played or, in the case of fax messages, haven’t viewed.
Page 26: Understanding Information Columns
(oldest to newest) order. From Displays one of the following: The mailbox and/or name of the Amanda user who is contacting you. What information you see here depends on the workstation options you have set. The word “Outside” if the call originated outside the Amanda system.
Page 27: Resizing And Reordering Columns
Click the column header for the column on which the primary sort is to be based. Setting Up Amanda Messenger To make sure that Amanda Messenger operates the way you want it to, you need to set workstation options. To set up Amanda Messenger: On the Options menu, click Workstation Options….
Page 28: Setting Play/Record Options
For example, if your extension number is 147, use 2:147 in the Extension text box. Select the Wait for Answer check box to make Amanda wait for a voice response before playing or recording. Clear it to avoid a wait if, for example, your telephone switching system does not allow Amanda to wait for an answer.
Page 29: Displaying Mailbox Names
Prompt to Empty Trash Bin on Exit Amanda Messenger automatically deletes all the messages in the Trash Bin window as you exit. When you exit, Amanda Messenger can remind that the messages in the trash bin will be deleted and allow you to cancel the exit.
Page 30: Managing Messages
Saving a Message Depending on the workstation options you set, Amanda Messenger may automatically save every new message after you play it. Otherwise, to save a message, you must move it from the New Messages window or the Trash Bin window to the Saved Messages window.
Page 31: Composing A Message
It results in a copy if the destination is a Compose window. To rescue messages from the trash bin, see “Saving a Message” on page 22. To permanently delete messages, you empty the Trash Bin window or exit Amanda Messenger.
Page 32: Using Message Components
Using Amanda@Work.Group/Windows Workstation Features To record a message using the workstation’s sound card: On the Messages menu, click New Message. An empty Compose window appears. On the Play menu, click Record. Immediately start speaking into the microphone or playing a CD (or other device) for .WAV files.
Page 33: Sending A Message
Chapter 2: Using Amanda Messenger To list a message’s components, do one of the following: • Right-click on the message • Select the message. Then, on the Messages menu, click Show Components. A Message Components window lists (by number) the components in the selected message.
Page 34: Forwarding A Message
The Future Delivery Date and Time dialog box appears. Type or use the spin boxes to select the delivery date and time. If you select a date or time in the past, Amanda delivers the message immediately. Click OK to return to the Message Send Information dialog box.
Page 35 The Future Delivery Date and Time dialog box appears. Type or use the spin boxes to select the delivery date and time. If you select a date or time in the past, Amanda delivers the message immediately. Click OK to return to the Message Send Information dialog box.
Page 36 You can import .TIF, .DCX (multiple-page .PCX), and other image files into Amanda Messenger and then send them as fax messages to coworkers. If you created a file from another application, such as Microsoft Word, using the Amanda Fax Driver, that file has the .FAX extension and can also be imported.
Page 37: Replying To A Message
Drag the new component to the Compose window where you are creating your mes- sage. Replying to a Message When you reply to a message sent to you by someone on the Amanda system, Amanda Messenger automatically addresses your reply to that person. To reply to a message: Select the message to be replied to.
Page 38 If the extension is not .TIF or .DCX, the Verify Save Type dialog box asks you what format the file has. To view a .TIF or .DCX file in Amanda Messenger: On the Fax menu, click Open…. The File Open dialog box appears.
Page 39: Managing Mailing Lists
Managing Mailing Lists You can create up to 29 personal mailing lists (numbered from 1 to 8 and from 10 to 30). When you add a mailbox to a mailing list, the Amanda system confirms that: • The new mailbox shares at least one group with you •...
Page 40: Viewing Message Statistics
Viewing Message Statistics The Message Statistics window display statistics about your messages. Controlling Call Processing Your Amanda system administrator sets most of the options that control how your calls are processed. You can: • View these options from your workstation •...
Page 41 Chapter 2: Using Amanda Messenger The options that you can control can be changed using Amanda Messenger or using the telephone. For more information, see Using Amanda@Work.Group/Windows Telephone Features To view basic options: • On the Options menu, click Basic Options…...
Page 42: Managing Waiting Calls
While this is the simplest way to set up for waiting calls, remember: • You have only a few seconds to respond to a waiting call after Amanda notifies you about it. After the time expires, Amanda treats your waiting call as though Manage Call Waiting was not being used and puts the caller on hold.
Page 43 Chapter 2: Using Amanda Messenger By default, the Waiting Call dialog is made active, even if Amanda Messenger is min- imized. It is best to keep Make Window Active and Restore if Minimized selected. • To hear a beep, select beep then click OK.
Page 44: Managing A Call After Minimal Preparation
The following procedures explain how to use Manage Waiting Calls without doing any preplanning. A little preparation on your part can save you steps and, more importantly, time. You have only a few seconds to manage the call before Amanda places it on hold— just as without Manage Waiting Calls.
Page 45 From the Waiting Calls dialog box, click Hold. The Hold Greeting dialog box appears. Select the greeting that Amanda will play to your caller from the Greeting list box. Click Hold. After the hold, the Waiting Calls dialog box reappears so you can process this call again.
Page 46 Using Amanda@Work.Group/Windows Workstation Features The Take Message Greeting dialog box appears. Select the greeting that Amanda will play to your caller from the Greeting list box. Click Take Message. Configure Manage Waiting Calls to use either your usual RNA (Ring No Answer) greeting or a specially recorded take-message greeting (one of your greetings) automatically.
Page 47: Managing Greetings
Amanda provides a system Ring No Answer (RNA) greeting and a system busy greeting for when you do not answer or your extension is busy. Amanda also provides a default Name and Extension recording that identifies you by your mailbox.
Page 48: Controlling The Busy Greeting
When cleared, the system busy greeting is used. The system busy greeting allows the caller to hold for the extension by pressing *, which, in turn, causes Amanda to play the Busy-Hold music file (about 30 seconds of custom music) before trying the exten- sion again.
Page 49: Recording A Greeting Or Name And Extension Recording
(You have up to seven personal greetings and the system greeting to choose from.) Click Play. Amanda Messenger plays the greeting or calls you on the telephone to play the greet- ing. Recording a Greeting or Name and Extension Recording You can record greetings or your Name and Extension recording using your telephone or your workstation’s sound card.
Page 50: Naming An Greeting
Using Amanda@Work.Group/Windows Workstation Features can set the Stereo Import Conversion preference. See “Setting Up Amanda Messenger” and “Stereo Import Conversion,” earlier in this chapter for more information about converting .WAV files. To import a .WAV file as a greeting or your Name and Extension recording: On the Options menu, click Greetings…...
Page 51: Miscellaneous
Controls how your incoming calls are processed. When a call accesses this mail- box and Do Not Disturb is cleared, Amanda performs the programmed dial ac- tions in this text box. Typically this text box contains the extension that Amanda should ring.
Page 52: Using The Menus
Amanda Messenger provides a menu bar with the following menus and options: System menu Log On Allows you log on to Amanda voice server after you have been dis- connected for some reason. For example, the server may have become temporarily unavailable.
Page 53: Messages Menu
Chapter 2: Using Amanda Messenger Messages menu New Message Opens a new Compose window. Forward Opens a Compose window containing the components of the selected message. On the Messages menu, you click Record to add a compo- nent that explains why you are forwarding the message, then click Send…...
Page 54: Play Menu
Using Amanda@Work.Group/Windows Workstation Features Play menu Fast Rewind Does one of the following: Rewinds the voice message you are playing in approximately five- second intervals Goes to the previous page of the fax message you are viewing Pause Causes the current voice message to pause or restarts it after a pause.
Page 55: Fax Menu
1 to 8 and 10 to 30. The number 9 cannot be used for a mailing list. Guests… Allows you to create a mailbox for a guest (if your Amanda system ad- ministrator has configured your mailbox for guests). Window menu...
Page 56: Help Menu
Displays the contents for online help. Using Help Explains how to use online help. About Messenger Displays copyright information and the version number for Amanda Messenger. Using Toolbar Buttons Opens a new Compose window. This is equivalent to the New Message command on the Messages menu.
Page 57: Using Player Controls
Chapter 2: Using Amanda Messenger Displays the help contents page. This is equivalent to the Contents command on the Help menu. Enables Context Sensitive Help, allowing you to click on buttons, menus, or windows, to display help about them. Using Player Controls Does one of the following: •...
Page 58 Using Amanda@Work.Group/Windows Workstation Features...
Page 59: Using Amanda Unified Messenger
Microsoft e-mail application shows additional folders. The following example shows Windows Messaging with one Amanda folder for mailbox 147 and a second set for mailbox 1470. If you have more than one mailbox (on one or more Amanda voice servers), each mailbox needs its own set of folders.
Page 60: Adding To The Toolbar
LANA number rather than a port number. Adding to the Toolbar Amanda Unified Messenger has several toolbar buttons that can be added to your e-mail application’s toolbar. Microsoft Outlook adds them for you, but with other applications, you must add them manually.
Page 61: Changing Your Security Code
The Separator is at the top of the Available Buttons list box. Changing Your Security Code You can change your security code using either Amanda Unified Messenger or your telephone. It is a good idea to change your security code immediately.
Page 62: Managing Greetings
• Clear the Wait for Answer check box to have Amanda play or record as soon as you pick up your telephone receiver. Repeat steps 4 through 8 for any other mailboxes that you have.
Page 63: Sample Greetings
Work-hours Greeting When Amanda rings your extension and you do not answer, the caller hears a greeting. You can have up to seven of these greetings. For example, you can have a daytime greeting, an after-hours greeting, and a vacation or on-the-road greeting. Until you record a greeting, Amanda plays the system greeting, “Please leave a message for,”...
Page 64: Custom Busy Greeting
By default, Amanda plays a standard busy greeting when your telephone is busy—unless you are screening calls. If your Amanda system administrator allows custom busy greetings, you can create a more personalized busy greeting. When you turn the custom busy greeting on, callers hear it instead of the standard busy greeting.
Page 65 Click Record. If you use your telephone for recording: Answer the telephone when Amanda rings your extension. Amanda says, “Begin recording at the tone. Finish by pressing # or hanging up.” Follow Amanda’s instructions to complete the recording. Answer the tele- phone.
Page 66: Setting Your Current Greeting
You can also use the system greeting as your current greeting. If you are screening calls, you can select any of these greetings to be played as Amanda asks the caller to leave a message. However, the default is your current greeting.
Page 67 Select Addresses for the appropriate Amanda server and use the address book to select recipients. You are not restricted to using Amanda users. For example, you can sent this message as e-mail to e-mail addresses. (Optional) To send this message at a specific time in the future (rather than immedi- ately), click Date….
Page 68: Identifying The Application That Records Messages
Amanda mailboxes (and not an outside source). However, creating an Amanda voice message in the Microsoft e-mail application is easiest if you are not using WordMail as your e-mail editor.
Page 69: Listening To Voice Messages
Notice what application appears in the Application Used To Perform Action text box. Listening to Voice Messages You will find incoming voice mail messages in your Amanda mailbox’s Current Messages folder. Deleted messages (until you log off) are in the Deleted Messages folder and can still be listened to.
Page 70: Identifying The Application That Plays Messages
Editing the Subject From the Amanda Message form, you can edit the subject of the message. This is helpful in identifying calls you keep in your Current Messages folder, especially outside calls which can arrive without a subject. (If an outside call has a subject, it is the caller ID information captured using the “ccc”...
Page 71: Archiving Message Components
Click Save Changes on the toolbar or File menu. Archiving Message Components From the Amanda Message form, you can archive a voice component as a .WAV file or a fax component as a .TIF file. To archive a message component: Select the component from the Amanda Message form.
Page 72: Using Do Not Disturb
Using Amanda@Work.Group/Windows Workstation Features Using Do Not Disturb When Do Not Disturb is on, Amanda immediately asks all of your callers to leave a message. If your Amanda system administrator allows you to control the Do Not Disturb setting, you can turn it on and off using either Amanda Unified Messenger or your telephone.
Page 73: Playing Date And Time Of Message
You can shorten the time it takes to listen to your messages by turning this feature off. This feature cannot be changed using the telephone. You turn it on and off using Amanda Unified Messenger. (Your Amanda system administrator can also change this feature.)
Page 74: Screening Incoming Calls
You can screen incoming calls—either using your telephone, workstation, or both. If you use your telephone, you can only screen calls that you answer. Amanda asks the caller for a name and company before dialing your extension. This name and company recording is played for you.
Page 75: Screening A Call (Over Your Telephone)
Most people have only one mailbox and do not need to change the current setting. On the Basic Options tab, make sure that the Do Not Disturb check box is cleared. When Do Not Disturb is on, Amanda does not screen calls. All callers are asked to leave a message immediately.
Page 76 30 seconds reminding you that at least one call is still waiting for this mailbox. 11. (Optional) If you intend to transfer calls to other Amanda users, it is a good idea to create a personal transfer list. The transfer list should contain only the names of peo- ple to whom you would transfer calls.
Page 77: Screening A Call (Using Your Workstation)
The range is from 0 to 300 seconds (5 minutes). 13. When Amanda notifies you that you have a call waiting, you will probably be work- ing in another application. If you use an input delay, the next key that you type ends up in that application rather than the call waiting dialog box.
Page 78 • Connect to the caller: If you are currently taking to a caller, end that call and hang up. On the Amanda Call Control for Unified Messenger window, click Con- nect. Answer your telephone when it rings. To connect, you can also double-click the call or select the call and press Enter.
Page 79 The Amanda Call Control for Unified Messenger window remains on your monitor’s screen after you have finished screening calls. Click Close if you prefer not to see the window.
Page 80: Using The Call History Folder
For each call that you screen on your workstation, an entry appears in the Call History folder. As shown in the next figure, the Amanda Message - Call History form displays information about the call, such as the date and time of the call, the action taken, and any description of the call you have entered.
Page 81: Creating Personal Distribution Lists
Chapter 3: Using Amanda Unified Messenger Creating Personal Distribution Lists You can send messages to Amanda users that are on one of your 29 possible personal distribution or mailing lists or the 29 possible system distribution lists (created by the Amanda system administrator).
Page 82: Reading Mailbox Information
By default, Amanda displays the Amanda Message form when you forward voice messages or reply to them. You can use the form provided by your e-mail application for forwarding and replying to e-mail if you prefer. You can still select Amanda users as recipients.
Page 83 On the Basic Options tab, select the mailbox for which you are setting this option from the Mailbox drop-down list box. Clear (or select) the Use The Amanda Message Form For Forwarding And Replying check box. Click Apply or OK.
Page 84: Turning Off Wordmail As The Editor
Using Amanda@Work.Group/Windows Workstation Features : If you use WordMail, you must start Sound Recorder or a similar ap- plication, create a .WAV file as a message, then attach that file using the File command on the Insert menu. Operate Sound Recorder to create a message.
Page 85 Chapter 3: Using Amanda Unified Messenger To turn off WordMail as the editor (if only while using an Amanda folder): From the e-mail application’s main window, on the Compose menu, click WordMail Options. The WordMail Options dialog box appears. Clear the Enable WordMail As Email Editor check box.
Page 86 Using Amanda@Work.Group/Windows Workstation Features...
Page 87: Using Amanda Dialer
Getting Started Amanda Dialer dials telephone numbers from a variety of Windows applications on your workstation. You select the number to be dialed. Amanda Dialer dials it for you and notifies you when the call is ready. Starting and Exiting Amanda Dialer When you start Amanda Dialer, you log on to the Amanda voice server.
Page 88: Setting Options
Using Amanda@Work.Group/Windows Workstation Features The Amanda Dialer button appears in the upper right corner of the screen. You can drag it to a more convenient location. To exit Amanda Dialer: • Right-click the dialing button, then select Exit from the context menu.
Page 89 11. Select the International Access Code check box if numbers longer than the usual long distance call are international. (The usual long distance call contains the number of digits in a local call plus the number of digits in an area code) If cleared, Amanda Dialer ignores International Access Code.
Page 90: Dialing Numbers From Windows Applications
Using Amanda@Work.Group/Windows Workstation Features Dialing Numbers from Windows Applications You can use Amanda Dialer with Windows 3.11, 95, 98 or NT. Most Windows programs are compatible with Amanda Dialer because they use Ctrl+C to copy selected text to the Windows clipboard. If you have a problem using Amanda Dialer from any application, copy the telephone number to the Windows clipboard before clicking the Amanda Dialer button.
Page 91: Redialing A Number
To redial a previously dialed number: Right-click the Amanda Dialer button. The Amanda Dialer context menu displays up to four recently dialed numbers. (In parentheses is the number of times each of these numbers has been dialed during this Dialer session.)
Page 92 Using Amanda@Work.Group/Windows Workstation Features...
Page 93: Using Amanda Fax
Using Amanda Fax Introducing Amanda Fax You can use Amanda Fax (a 16-bit application) or Amanda Fax 32 (a 32-bit application) from any Windows application that has a Print command. You can send documents, spreadsheets, pictures, or anything else that the application can print. You can: •...
Page 94: Sending A Fax
Using Amanda@Work.Group/Windows Workstation Features Sending a Fax You can send documents, etc. from Windows applications as faxes using the Amanda voice server’s fax modem. You can fax whatever a Windows application can print, for example, all or part of a document or spread sheet.
Page 95: Saving A Fax As A Tiff File
You may need to start with 9 for an outside line. Type your security code in the Password text box. (This is the same security code that you use to access Amanda over the telephone.) (Optional) Select the Remember Password check box to avoid typing in your security code the next time you send a fax.
Page 96: Saving A Fax As A Fax File
To save the current document as a TIFF file from a Windows application: Select the application’s Print command. Change the printer to Amanda Fax 32 then click OK. When the Amanda Fax 32 dialog box appears, select Save As Fax File from the Action drop-down list box.
Page 97: Sending A Fax Message
Sending a Fax Message You can send documents, etc. from Windows applications as fax messages to other users of your Amanda system. This requires you to use Amanda Messenger as well as Amanda Fax. To send a document as a fax message from a Windows application: Select the application’s Print command.
Page 98 When you are ready to send the fax, make the Compose window active. Then, on the Messages menu, click Send… to send this fax to one or more mailboxes and lists. After you send the message, you can stay in Messenger or return to the Amanda Fax dialog or the Windows application.
Page 99: Using The 16-Bit Amanda Fax
Chapter 5: Using Amanda Fax Using the 16-bit Amanda Fax You can use Amanda Fax to send documents, etc. as faxes, save them as fax files to be used by the Amanda voice server, or send them as fax messages to Amanda Messenger.
Page 100: Saving A Fax As A Fax File
Check with your system administrator to be sure. Type your security code in the Security Code text box. (This is the same security code that you use to access Amanda over the telephone.) Click OK. The Fax Number dialog box appears.
Page 101: Sending A Fax Message
Sending a Fax Message You can send documents, etc. from Windows applications as fax messages to other users of your Amanda system. This requires you to use Amanda Messenger as well as Amanda Fax. To send a fax message from a Windows application: Select the application’s Print command.
Page 102 When you are ready to send the fax, make the Compose window active. Then, on the Messages menu, click Send… to send this fax to one or more mailboxes and lists. After you send the message, you can stay in Messenger or return to the Amanda Fax dialog or the Windows application.
Page 103: Index
Index Symbols setting up called party .TIF files shortcut toolbar identifying saved with Amanda Fax 32 System menu Caller ID 57, 60, 62, 63 .WAV files toolbar calls Numerics View menu connecting Window menu holding 1, 51 Amanda Unified Messenger...
Page 104 82, 83 telephone numbers saving as file managing directories sending with Amanda Fax 16 maximum length employee naming 43, 74 Directory Name 1 sending with Amanda Fax 32 offsite 43, 74 Directory Name 2...
Page 105 Index 97 installing messages microphones Amanda Dialer archiving used to record greetings and Amanda Fax autosaving messages Amanda Fax 32 body mirror images 24, 45 Amanda Messenger components fax messages 33, 65 inverting composing modified_call_screening fax messages copying creating names...
Page 106 82, 83 samples statistics Amanda Dialer greetings messages Amanda Fax saving subjects .TIF files with Amanda Fax 32 editing messages vacation greetings system View menu fax files with Amanda Fax 32 busy greeting Amanda Messenger system distribution lists viewing...

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Amanda @Work.Group/Windows User Manual

Chapter 1 Installing Amanda Clients

Chapter 2 Using Amanda Messenger

Chapter 3 Using Amanda Unified Messenger

Chapter 4 Using Amanda Dialer

Chapter 5 Using Amanda Fax

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