Table of Contents
Advertisement
USING ROBOHELP HTML 10
Getting started
Support for events in scripting
event occurs. RoboHelp 10 lets you run functions defined in scripts at specific events. For example, you can automate
the function to create a backup of a project whenever the project is saved. See
About RoboHelp Server
Adobe® RoboHelp® Server is a server-based Help solution that provides real-time end-user feedback on your Help and
knowledgebases. RoboHelp Server gathers and logs data about what questions users ask while searching content and
how users navigate through topics. Results are displayed in an easy-to-view graphical format for quick interpretation.
Your Help system resides on a server (for example, Adobe Help Resource Center), and you can make instant updates
to your Help system content.
RoboHelp Server contains the back-end processes, database functionality, and ODBC connections necessary to
integrate it. RoboHelp Server works with the authoring tool, so authors can edit content, set master project options,
maintain windows, and view reports.
Authoring Tool
RoboHelp HTML
Project A
Project B
RoboHelp Server
Reports
Servlet Container
Apache Tomcat
Web Server
IIS / Apache HTTP Server
Users
RoboHelp Server interaction with different components
Note: With RoboHelp Server, you can install your database server on a separate machine or use any of the existing
database servers.
Tracking and reporting
Adobe RoboHelp Server provides end users with the ability to find information when they have questions. Users can
view content using any standard browser and operating system. Any number of users can access the published
documents.
Note: You can define the maximum number of database connections for Oracle and Microsoft SQL Server database
management systems through the
RoboHelp Server tracks the following types of data:
• Where users request assistance: Identifies the location where users make repeated requests for specific information.
• How users search: Searches that users perform repeatedly. This data can be mined to move frequently searched
information to a more prominent position in the content for easier access. You can also use this information to find
information gaps and to improve heading titles for more intuitive navigation.
In RoboHelp 9, a script must be invoked manually; it can't run automatically when an
Project C
Database
MS Access
Oracle
MS SQL Server
property in the robohelp_server.properties file.
maxload
Last updated 7/13/2012
"Event support in
scripting" on page 409.
12
Advertisement
Table of Contents
