Adobe RoboHelp Server 9 Reviewer's Guide
RoboHelp 9, you may want them to run the feedback analytic reports to ascertain
which search terms did not return results. Armed with this information, they can
improve the content and republish the output. However you may not want them to
have full administrator rights (e.g. adding Areas and users).
Using the Web Administrator is very easy with a simple tab set along the left that when
selected displays a dialog related to a particular administrative function.
Defining access to users
Most Adobe RoboHelp Server 9 users have different user access requirements. For
example:
•
Administrators are responsible for maintaining Users, Areas, etc. They require full
administrator rights.
•
Technical Communicators require access to publish the help systems.
•
Subject matter experts may want to view the feedback analytics reports.
Adobe RoboHelp Server 9 handles all these scenarios, and more, by grouping users
with the same access requirements together. The group is then added to an Area with
the required access level. As a result all users of the group automatically pick up the
access level afforded to the group.
In the example below, four groups have been set-up:
•
RoboAdmin - The default group created by each installation.
•
Reports - A group with users only able to run the feedback analytic reports.
•
HR - A group of users from the Human Resources department who require
authentication to access the sensitive information published to a protected Area.
•
Sales - A group of users from the Sales department who access an unauthenticated
Area.
9
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