Adobe 65029902 - Robohelp Server - PC Product Manual page 16

Adobe RoboHelp Server 9 Reviewer's Guide
• Add non-HTML files in bulk directly to the web server and set-up the Web
Administrator options to scan and create a search index at a pre-defined time (e.g.
overnight).
• Add the files as baggage files in the Adobe RoboHelp 9 project.
Take the following example where a US based company provided their Sales staff with
a host of Microsoft Office and PDF files in the list of search results:
Using synonyms
Often there are jargon words and nicknames that users search for not knowing that the
content is referred to by a different name. A solution is the Adobe RoboHelp project
synonym editor and Adobe RoboHelp Server 9, can take advantage of this feature. Here
are examples:
• Different terminology - Different sets of users or audiences may use a different
word from the one used by the help author. For example "Payback" instead of
"Repayment", or "Assurance" instead of "Insurance".
• Different geographical spellings - Where your audience is placed in different
geographical locations, they may spell a word differently from the help author. For
example, UK versus US English where words like "Color" and "Colour" or
"Authorization" and "Authorisation" are common place.
• Mistyping - Maybe there is a word that is commonly mistyped by users. For
example. "dtatset" versus "dataset".
All of the above scenarios, and more, can be handled by specifying synonyms for the
search terms a user may enter. When the output is placed on the web server, Adobe
RoboHelp Server 9 is able to substitute the search term for the synonym value and
display the required results.
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