Product Information and Troubleshooting
The WLAN connection is not working
If a WLAN connection is not working as expected, follow these suggestions:
■
Be sure that the wireless light on the computer is on.
■
Be sure that the computer wireless antennae are free from obstructions.
■
Be sure that the DSL or the cable modem and its power cord are properly connected and
that the power lights are on.
■
If applicable, be sure that the wireless router (access point) is on and properly connected
to the DSL or the cable modem.
■
Disconnect and then reconnect all cables, and turn the power off and then back on.
✎
For more information on wireless technology, refer to the relevant help topics and Web
site links in Help and Support.
12
Getting Started