Blackberry 8820 Getting Started Manual
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Blackberry 8820 Getting Started Manual

Blackberry 8820 Getting Started Manual

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Getting Started Guide
BlackBerry® 8820

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Summary of Contents for Blackberry BlackBerry 8820

  • Page 1 Getting Started Guide BlackBerry® 8820...

  • Page 2: Table Of Contents

    Table of Contents Welcome to AT&T What’s in the Box? Set up Your BlackBerry ® Insert the Battery Charge the Battery Insert a microSD Card Learn to Navigate Setup Wizard Set up & Use Email & SMS Text Messages Email Setup Send an Email Send an SMS Text Message Use the Phone...
  • Page 3 Browse the Web & Shop Online Go to Web Pages AT&T Mall Manage Contacts and Calendars Add a Contact Schedule an Appointment Use Push To Talk - Set up Push to Talk - Confi rm Push to Talk is On - Add a Push to Talk contact - Make a Push to Talk call - Receive a Push to Talk Call...

  • Page 4: Welcome To At&T

    Welcome to AT&T What’s in the Box? ® Synchronize Your BlackBerry 8820 With Your Computer ® BlackBerry Desktop Software What You Need Setup instructions Load and Play Music/Videos ® Transfer Music and Videos to your BlackBerry 8820 Load an MP3/Video File Play an MP3 File AT&T Mobile Music Troubleshooting...

  • Page 5: Welcome To At&T

    Welcome to AT&T What’s in the Box? What’s in the Box? Remove the following items from the box to help you set up your BlackBerry ® 8820. Getting Started Guide BlackBerry® 8820 Travel Charger USB Synchronization Getting Started Guide Cable Quick Start Guide Use your phone for more than just talking Quick Start Guide...

  • Page 6: Set Up Your Blackberry

    Set up Your BlackBerry 8820 Insert & Charge the Battery Insert the Battery Steps? 1. Press the silver square on the back of the BlackBerry ® 8820 and slide off the Note: battery cover. If the battery is charged, the 2.

  • Page 7: Insert A Media Card

    Insert a Media Card Insert a Media Card* Use a microSD media card to extend the memory available on your BlackBerry ® 8820 for storing media fi les such as ring tones, videos, pictures, or songs. Steps? 1. Slide off the battery cover. Takes? 2.

  • Page 8: Learn To Navigate

    Setup Your BlackBerry 8820 Learn to Navigate Menu Escape Send Trackball Delete Enter Left Shift (NUM) Right Shift (CAP) Space Symbol ® BlackBerry 8820...

  • Page 9: Setup Wizard

    Setup Wizard Setup Wizard The BlackBerry ® 8820 contains a Setup Wizard designed to help you quickly and easily setup and personalize your BlackBerry 8820 . Introduction to BlackBerry 8820 Takes? 5 - 10 minutes Progress indicator More indicator Roll the trackball down to see more text on the screen Note: Close, Back and Next buttons...
  • Page 10 Setup Your BlackBerry 8820 Setup Wizard 1. Once you have launched the Setup Wizard, use the trackball to scroll up and down on the screens and highlight input fields or buttons. Click the trackball to select input fields or buttons. Steps? 2.

  • Page 11: Email Setup

    Setup Wizard Email Set Up 1. To access email setup directly, on the Home screen, click BlackBerry Setup. Click Personal Email Setup. Verify that you have turned on the connection to the wireless network. Steps? Takes? 10 - 15 minutes 2.
  • Page 12 Setup Your BlackBerry 8820 Setup Wizard 4. Please read the terms and conditions carefully. To accept the terms of the license agreement, select the Yes option. Click I Agree. 5. Type the email address information for the existing supported email account that you want to add and click Next.
  • Page 13 Setup Wizard 7. On the summary screen perform one of the following actions: To create a new email address for • your BlackBerry 8820, click Create A BlackBerry Email Address. To add another existing supported email • address (up to 10) click Add An Email Account.

  • Page 14: Send An Email

    Set up & Use Email/SMS Text Messages Send an Email Send an Email 1. On the Home screen, click Messages 2. Press the Menu key . 3. Click Compose Email. Steps? 4. In the To fi eld, perform one of the following actions: Type an email address.

  • Page 15: Send An Sms Text Message

    Send an SMS Text Message Send an SMS Text Message 1. On the Home screen, click Messages Steps? 2. Press the Menu key 3. Click Compose SMS Text. 4. Perform one of the following actions: If the contact is not in your address book, •...

  • Page 16: Make A Phone Call

    Using the Phone Make a Phone Call Make a Phone Call Steps? Note: 1. On the Home screen or in the Phone To turn the speakerphone application, perform one of the following: on or off during a call, press the •...

  • Page 17: Make A Phone Call Using Voice Dialing

    Make a Phone Call Using a Voice Command Make a Phone Call Using Voice Dialing 1. On the Home screen, click Steps? Voice Dialing 2. Wait for the sound. 3. Say “Call” and a contact name or phone number. 4. To end the call, press the End key More Info To learn more about Voice Dialing features...

  • Page 18: Set Up Voicemail

    Using the Phone Set up Voicemail Set up Voicemail ® 1. Hold the 1 key on your BlackBerry 8820. (Note: there is no need to hold down the Left Shift (NUM) key or ALT key 2. Create your password. Steps? 3.

  • Page 19: Check Your Voicemail Messages From Your Blackberry ® 8820

    Check Your Voicemal Messages Check Your Voicemail Messages From Your BlackBerry ® 8820 1. Hold the 1 key . 2. Follow the voice prompts. Steps? Check Your Voicemail Messages From Other Phones Steps? 1. Dial your 10-digit wireless number. 2. Press the * key when you hear your personal greeting.

  • Page 20: Browse The Web & Shop Online

    Browse the Web & Shop Online Go to Web Pages Go to Web Pages ® There are two different browsers that come with your BlackBerry 8820: the MEdia Net Browser and an Internet Browser. Use the MEdia Net browser to access your favorite web pages and downloads using AT&T MEdia Net™...
  • Page 21 Go to Web Pages 2. On a bookmark page, press the Menu key Note: The Go To dialog box tracks the web pages MEdia Net Home Page Browser Home Page that you type. To access a web page on the list, highlight the address.

  • Page 22: At&T Mall

    Browse the Web & Shop Online AT&T Mall AT&T Mall Personalize your phone with downloadable games, graphics and ring tones from the hottest artists*. 1. On the Home Screen, click AT&T Mall Browse thousands of ring tones from the classics to today’s top •...
  • Page 23 Add a Contact Add a Contact 1. On the Home screen, click Address Book 2. Press the Menu key Steps? 3. Click New Address. Takes? 4. Type the contact information. 1 minute 5. Click the Trackball. 6. Click Save. ® BlackBerry 8820...

  • Page 24: Manage Contacts And Calendars

    Manage Contacts and Calendars Schedule an Appointment Schedule an Appointment 1. On the Home screen, click Calendar 2. Press the Menu key Steps? 3. Click New. 4. Type the appointment information. 5. Click the Trackball. 6. Click Save. Note: To change calendar views, press the Menu and select the desired view.
  • Page 25 Set up Push to Talk ® The Phone application on your BlackBerry 8820 offers an exciting Push to Talk (PTT) capability. The first step in using the PTT service is initializing the PTT application on your BlackBerry 8820. Set up Push to Talk Steps? 1.

  • Page 26: Use Push To Talk

    Use Push to Talk Add a Push to Talk Contact Add a Push to Talk Contact After initializing PTT, you must add individuals or groups to your PTT contact list before you can place a PTT call. Individuals and group members must have a PTT capable device, and subscribe to the AT&T PTT service.

  • Page 27: Make A Push To Talk Call

    Make a Push to Talk Call Make a Push to Talk Call 1. Press and release the PTT key to display your PTT contacts. 2. Use the trackball to highlight the contact you wish to reach then press and hold the PTT key to establish a connection. Steps? 3.

  • Page 28: Connect To Devices And Networks

    Connect to Devices and Networks Set up a Bluetooth ® connection ® Set up Bluetooth technology 1. On the Home screen, click BlackBerry Setup. Steps? 2. Click Set up Bluetooth. Takes? 1 minute 3. Click OK. 4. If required, type the passkey for the Bluetooth enabled device on ®...

  • Page 29: Turn On The Connection To The Wi-Fi Network

    Turning on the Connection to the Wi-Fi You may be able to send and receive email messages and visit web pages using a work or home Wi-Fi ® network (corporate users may need to contact your company’s system administrator to request access). You can connect to a Wi-Fi network without saving the connection information, or you can save the connection information in a Wi-Fi profile.

  • Page 30: Connect To A Wi-Fi Network

    Connect to Devices and Networks Connect to a Wi-Fi Network Connect to a Wi-Fi network By default, new Wi-Fi ® profiles appear at the bottom of your Wi-Fi profile list. 1. On the Home screen, click BlackBerry Setup. Steps? 2. Click Set Up Wi-Fi. 3.

  • Page 31: Blackberry ® Desktop Software

    BlackBerry Desktop Software BlackBerry Desktop Software You can install the BlackBerry ® Desktop Software on your computer from the BlackBerry ® User Tools CD and connect your BlackBerry ® 8820 to your computer to allow you to perform any of the following actions: •...

  • Page 32: Setup Instructions

    Sync Your BlackBerry 8820 With Your Computer BlackBerry ® Desktop Software Setup instructions 1. Verify that your BlackBerry ® 8820 is NOT connected to your computer. 2. Insert the BlackBerry ® User Tools CD into the CD drive on your computer.
  • Page 33 BlackBerry ® Desktop Software 4. Click BlackBerry Desktop Software to begin installing the BlackBerry ® Desktop software. 5. Click Install BlackBerry Desktop Software. 6. Choose BlackBerry Internet Service to set up a personal email account. Only choose BlackBerry ® Enterprise Server or BlackBerry ®...
  • Page 34 Sync Your BlackBerry 8820 With Your Computer BlackBerry ® Desktop Software 7. When the installation is complete, the BlackBerry ® Desktop Software should automatically open. If it does not click Start > Programs > BlackBerry > Desktop Manager from the taskbar. Note: You should check the configuration of the BlackBerry Desktop Software so that your computer can connect to your BlackBerry 8820 .
  • Page 35 BlackBerry ® Desktop Software 9. Click Synchronize. 10. On the Confi guration tab, change your confi guration options. More Info 11. When you having finished To learn more about synchronizing changing your configuration data, backing up settings, on the Synchronize tab, or restoring data, click Synchronize now.

  • Page 36: Load And Play Music/Videos

    Load and Play Music/Video Transfer Music and Videos to your BlackBerry 8820 Media In the Media application, you can play your media fi les such as videos, ringtones, pictures, or MP3 songs that are stored on your BlackBerry ® 8820 . You might have some preloaded media fi les, including background pictures and ring tones, in a Preloaded Media folder on your BlackBerry 8820.

  • Page 37: Load Mp3 And Video Files

    Load MP3 and video files ® You can listen to your favorite music on the BlackBerry 8820. The built-in Media Player provides the ultimate in control and flexibility to organize your music and listen to it the way you want to. Load MP3 and video files Steps? 1.

  • Page 38: Play Mp3 Files

    Load and Play Music/Video Play MP3 Files ® Listen to your favorite music on the BlackBerry 8820 while on the road, relaxing at home, or at the gym. Play MP3 files 1. On the Home screen, click Media. Steps? 2. In the Media application, click Music. 3.

  • Page 39: At&T Mobile Music

    AT&T Mobile Music AT&T Mobile Music AT&T Mobile Music provides the ultimate, integrated, on-the-go music experience. When you’re on the go, AT&T Mobile Music allows you to connect to music with a touch of a button*. 1. On the Home Screen, click AT&T Mobile Music Listen to your music with the integrated Music Player.

  • Page 40: Troubleshooting

    Troubleshooting I cannot connect to a wireless network Try performing the following actions: • Verify that your SIM card is inserted correctly. • Verify that you have turned on the connection to the wireless network. ® • If you were traveling and you selected a network manually, your BlackBerry 8820 should remain connected to that network until you select your home network again.
  • Page 41 I cannot associate my BlackBerry 8820 with an email address Try performing the following actions: • On the email setup screen, verify that you have typed all the email address information correctly. • Log in to the email setup web site using a browser on your computer and add an ®...

  • Page 42: Blackberry 8820

    I do not know which email setup option to choose in the Setup Wizard on the BlackBerry 8820 • Select the I want to add or create an email address option if the other options do not apply to you. This option is the most common option for individual users. If you select this option, an email setup web site opens.

  • Page 43: I Cannot Send Messages

    I cannot send messages Try performing the following actions: ® • Verify that your BlackBerry 8820 is connected to the wireless network. If you are not in a wireless coverage area, your BlackBerry 8820 should send the messages when you return to a wireless coverage area.

  • Page 44: I Am Not Receiving Messages

    I am not receiving messages Try performing the following actions: ® • Verify that your BlackBerry 8820 is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area.

  • Page 45: I Cannot Make Or Receive Calls

    I cannot make or receive calls Try performing the following actions: ® • Verify that your BlackBerry 8820 is connected to the wireless network. • If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing.

  • Page 46: Blackberry Enterprise Server

    My corporate email account is not associated with a BlackBerry Enterprise Server If you do not have access to a BlackBerry ® Enterprise Server, but you want to send and ® ® ® ® receive messages from a corporate Microsoft Outlook or IBM Lotus Notes...
  • Page 47 I have forgotten my BlackBerry Internet Service password From the Home Screen, click BlackBerry Setup and then click Personal Email Setup. ® Open the BlackBerry Internet Service email setup application. On the Login screen, click Forgot password? Type your user name. Click OK. Your password is sent to your BlackBerry ®...

  • Page 48: Tips And Tricks

    Tips and Tricks Keyboard Lock the keyboard Click Keyboard Lock icon on the home screen. Unlock the keyboard Press the Star (*) and then Send Typing Insert a period Press the Space twice. The next letter is capitalized Capitalize a letter Hold the letter key or press the Shift and then the letter key...
  • Page 49 Navigating Screen Move to the top of the screen Press Unlock the keyboard Press Space Move to the bottom of the screen Press General Tip Restart Remove the battery Attachments Search for text in an attachment Press Phone Turn speaker phone on/off during a call Press the Speakerphone Voicemail...
  • Page 50 Tips and Tricks To connect to the wireless network successfully, the ® BlackBerry 8820 must be powered on, your wireless service must be active, and you must be in a coverage area. a) Check that your BlackBerry 8820 is turned on. b) Your BlackBerry 8820 should automatically connect to the wireless network in your area.

  • Page 51: Accessories

    Accessories Accessories You can buy accessories such as batteries, carrying solutions, headsets, and charging solutions for your BlackBerry 8820. Visit your local AT&T store for more information. CAUTION: Use only accessories that Research In Motion has approved for use with your BlackBerry 8820. Use of other accessories might invalidate any approval or warranty/might result in non-operation of the BlackBerry 8820 and might be dangerous.
  • Page 52 © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T, AT&T logo, and AT&T family of related marks, images, and symbols are trademarks of AT&T Knowledge Ventures and/or AT&T affi liated companies. Research In Motion, the RIM logo, BlackBerry, the BlackBerry logo and SureType are registered with the U.S. Patent and Trademark Offi...
  • Page 53 This document might contain references to third-party sources of information, hardware or software, products or services and/or third-party web sites (collectively the ‘Third-Party Information’). RIM does not control, and is not responsible for, any Third-Party Information, including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third-Party Information.
  • Page 54 Wireless Connection Status Indicators You can use the phone, send and receive email, PIN, SMS text, and MMS messages, and use the browser with a high speed data connection. You can use the phone, send and receive email, PIN, SMS text, and MMS messages, and use the browser.

  • Page 55: Home Screen Status Indicators

    Home Screen Status Indicators alarm set roaming unopened message count missed call count missed calendar reminder sending data voice mail receiving data paired with Bluetooth enabled Bluetooth ® technology is turned on device WiFi ® technology is enabled WiFi ® technology is disabled Message List Status Indicators unopened message...
  • Page 56 BlackBerry 8820 Key Functions...
  • Page 57 Applications Take some time to explore the applications that are available on your ® BlackBerry 8820. Here are a few applications to get you started. Click Setup Wizard to learn about typing, Click Phone to view a list of recent calls or set options to personalize your BlackBerry make a phone call.
  • Page 58 Find More Information • To view the User Guide for your BlackBerry ® 8820, click Help on the Home screen, or in an application menu. • To view the User Guide, Safety and Product Information Booklet, or Software License Agreement and warranty for your BlackBerry 8820, insert ®...

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